Exigent Systems, Inc
Exigent Systems, Inc
1020 Nevada St. Suite 201 Redlands, CA 92374
(909) 742-7235
Dear City of La Quinta,
On behalf of Exigent Systems, Inc. I am pleased to submit this letter
of intent to BID for the RFP solicitation. Our Redlands location will handle the
services for the City.
This letter also serves as a statement that any individual who will
perform work for the City of La Quinta is free of any conflict of interest. All
information and pricing provided in this proposal is valid for ninety (90)
days.
Our vision for this engagement, as broken out in the following pages,
is to place two dedicated staff at a city site in the City of La Quinta and
supplement with additional specialized staff as needed.
Dustin E. Hoffman
President & Sr. Engineer dustin@exigent.com
Firm Background
Founded 2005 (14 years in business)
Tax ID: 27-0200440
Years with government agencies: 3
Dustin E. Hoffman Founder, Exigent Systems Inc.
Bachelor, Computer Science
1994-2005, CCCI, Information Technology 2005-present, Exigent Systems Inc.
DEF CON speaker, 2012, 2014
Thomas Kinsey
On staff since 2009
2004-2006, IT administrator for Grove High School, in Redlands
2007-2009, IT administrator for Konneckt, inc.
2009-present, Senior Engineer, Exigent Systems Inc.
DEF CON 2014 speaker
Kaspersky SAS speaker 2016
Corporate Entity Information: Dustin E. Hoffman, 100%
S-Corp
Incorporated in: CA
Date of Corporation: April 21 2009
Not a subsidiary
References
References
Please provide three references from within the past three years of
similar work/scope; a phone number or email address is required.
References submitted without one of these will not be accepted.
Reference (1)
Lisa Mobley
Riverside County Transportation Commission
951-787-7141 LMobley@RCTC.org
Initially, turnaround of distressed IT project, then complete outsourcing to Exigent
on recurring budget managed contract. Notable projects include completion of
virtualization, SAN rebuild, on-premise & off-site backup rebuild, Tyler systems
major upgrade, Microsoft OMS for log aggregation/analysis, O365 email migration,
and Meraki implementation.
Exigent staff:
Thomas Kinsey, Dustin E. Hoffman, Nathan Kinsey, Jeff Michel, Jeremy Smith
Final outcome: currently in contract.
December 2016 - present
Reference (2)
Ernie Reyna
Western Regional Council of Governments (WRCOG) 951-405-6700
ereyna@wrcog.us
Initially, IT systems/staffing analysis, transitioning to complete outsourcing on a
flat-rate contract with dedicated on-site staff. Notable projects include O365
email migration, workstation refresh, and office move.
Exigent staff: Thomas Kinsey, Dustin E. Hoffman, Nathan Kinsey, Jeff Michel, Jeremy Smith
Final outcome: contract awarded to different vendor upon bylaw-
mandated open bid. March 2017 – July 2018
Reference (3)
Jennifer Kamenca
Residential Design Services
jkamenca@resdesign.com
(888) 701-4737
Complete IT outsourcing, replacing internal staff. Notable projects include VoIP
PBX replacement, branch office (20+) internetworking, VDI deployment,
virtualization, and centralized storage refresh.
Exigent staff:
Thomas Kinsey, Dustin Hoffman, Brandon Davis, Evan Rhodes, Jacob Feenstra,
Brendan Allison
Final outcome: organization purchased by private equity and internal IT
department reestablished for company expansion.
November 2008 – September 2017
Disclosures
Nothing to disclose. No contract breaches or failures and no civil or criminal
litigation past or pending.
Guarantee
Exigent guarantees all of its work for completeness, correctness, and
compliance with organization policy and applicable regulatory demands unless
otherwise stated in writing.
Complementary Services Exigent is a full-service IT provider, including help desk, field services,
virtualization, networks, databases, security, automation, assurance,
regulatory compliance, and lifecycle management.
Our engagements range from on-demand/break-fix work to full-time staff
placement to managed flat-rate services and budget managed contracts.
Subcontracting
Exigent does not subcontract any of its services.
Minimum
Insurance
If awarded, Exigent will provide the required insurance coverage and
indemnification noted in Sections 5.0 and 6.0 of the City’s Professional
Services Agreement.
Schedule A-2 CALIFORNIA FORM 700
Investments, Income, and Assets Fair Political Practices Commission
of Business Entities/Trusts
A m e n d m e n t
(Ownership Interest is 10% or Greater)
► 1. business entity or trust
Exigent Systems, Inc
Name
1020 Nevada St. Suite 201
Address (Business Address Acceptable)
Check one
Trust, go to 2 Business Entity, complete the box, then go to 2
General description of This business
fair market value if applicable, list date:
$0 - $1,999
/
/ 18
/
/ 18
$2,000 - $10,000
$10,001 - $100,000
acquired
Disposed
$100,001 - $1,000,000
Over $1,000,000
Nature of investment CA S-Corp
Partnership Sole Proprietorship
Other
Your Business position 100% Owner
► 2. identify the gross income received (include your pro rata share of the
gross income to the entity/trust)
$0 - $499 $10,001 - $100,000
$500 - $1,000 Over $100,000
$1,001 - $10,000
► 3. List the name of each reportable single source of income of
$10,000 or more (Attach a separate sheet if necessary.)
None or Names listed below RCTC, TNVC, CSRI, Riley Electric, CASA,
Pacific Rebar, IPS, C&F Concrete, Ayers
Construction, Padgetts, Abrasive Warehouse
► 4. investments and interests in real property held or leased by the
business entity or trust
Check one box:
Investment Real Property
Name of Business Entity, if Investment, or
Assessor’s Parcel Number or Street Address of Real Property
Description of Business Activity or
Real Property
City or Other Precise Location of
fair market value if applicable, list date:
$2,000 - $10,000 /
/ 18 /
/ 18
$10,001 - $100,000
$100,001 - $1,000,000 acquired Disposed
Over $1,000,000
Nature of interest
Property Ownership/Deed of Trust Stock Partnership
Leasehold Other
Yrs. remaining
Check box if additional schedules reporting investments or real property
are attached
Comments:
Filer’s Verification
Print NameDustin E Hoffman
Office, Agency or Court City of La Quinta
Statement Type 2018/2019 Annual
Annual Assuming Leaving Candidate
X
(yr)
I have used all reasonable diligence in preparing this statement. I have reviewed this statement and to the best of my knowledge the
information contained herein and in any attached schedules is true and complete.
I certify under penalty of perjury under the laws of the State of California that the foregoing is true and correct.
Date Signed March 25, 2019 Filer’s Signature (month, day, year)
FPPC Form 700 (2018/2019) Sch. A-2
FPPC Advice Email: advice@fppc.ca.gov
FPPC Toll-Free Helpline: 866/275-3772 www.fppc.ca.gov
Schedule C CALIFORNIA FORM 700
Income, Loans, & Business Fair Political Practices Commission
Positions A m e n d m e n t
(Other than Gifts and Travel Payments)
► 1. Income Received ► 1. Income Received
Name OF SOurce OF INCOME Name OF SOurce OF INCOME
Exigent Systems, Inc
address (Business Address Acceptable) address (Business Address Acceptable)
1020 Nevada St. Suite 201
business ACTIvity, IF ANY, OF SOurce business ACTIvity, IF ANY, OF SOurce
IT Services
Your Business POSITION Your Business POSITION
Owner, 100%
gross income received No Income - Business Position Only gross income received No Income - Business Position Only
$500 - $1,000 $1,001 - $10,000 $500 - $1,000 $1,001 - $10,000
$10,001 - $100,000 Over $100,000 $10,001 - $100,000 Over $100,000
consideration FOR WHICH INCOME WAS RECEIved consideration for which income was 對 receved
Salary Spouse’s or registered domestic partner’s income Salary Spouse’s or registered domestic partner’s income
(For self-employed use Schedule A-2.) (For self-employed use Schedule A-2.)
Partnership (Less than 10% ownership. For 10% or greater use Partnership (Less than 10% ownership. For 10% or greater use
Schedule A-2.) Schedule A-2.)
Sale of Sale of
(Real property, car, boat, etc.) (Real property, car, boat, etc.)
Loan repayment Loan repayment
Commission or Rental Income, list each source of $10,000 or more Commission or Rental Income, list each source of $10,000 or more
(Describe) (Describe)
Other Other
(Describe) (Describe)
Comments:
► 2. loans Received or outstanding during the reporting period
* You are not required to report loans from a commercial lending institution, or any indebtedness created as part of a retail installment or
credit card transaction, made in the lender’s regular course of business on terms available to members of the public without regard to your
official status. Personal loans and loans received not in a lender’s regular course of business must be disclosed as follows:
Name OF Lender*
address (Business Address Acceptable)
business ACTIvity, IF ANY, OF Lender
Highest Balance During ReporTING Period
$500 - $1,000
$1,001 - $10,000
$10,001 - $100,000
Over $100,000
interest rate Term (Months/Years)
% None
Security FOR Loan
None Personal residence
Real Property
Street address
City
Guarantor
Other
(Describe)
Filer’s Verification
Print Name
Dustin E
Hoffman Office, Agency or Court
City of
La
Quinta
Statement Type 2018/2019 Annual
Annual
Assuming Leaving Candidate
X
(yr)
I have used all reasonable diligence in preparing this statement. I have reviewed this statement and to the best of my knowle dge the information
contained herein and in any attached schedules is true and complete. I certify under penalty of perjury under the laws of the State of California that the foregoing is true and correct.
Date Signed March 25, 2019 Filer’s Signature
(month, day, year)
ATTACHMENT 1
Experience and Approach
1. How many technical employees does your firm employ?
8 employees.
2. Does your firm have technical employees that are local
to the Coachella Valley?
Yes.
3. Does your company have a partnership with any major
IT Companies? i.e.., Cisco, Microsoft, Google
Yes. Microsoft, Cisco.
4. What industry certifications do your employees
hold? A+, VMWare VSP & VTSP
5. Do you currently recommend that customers use any
particular software that allows users to create a service
ticket?
If Yes, what software, and is there a cost to the City?
Yes. Zendesk, at no cost to City.
6. Do you currently recommend that customers use
any software to track network and workstation
performance/status?
If Yes, what software, and is there a cost to the City?
Yes. We use a Nagios as a baseline, and add other tools (such as
Graphite, Microsoft Azure OMS (Operations Management Suite), PDQ
Inventory, etc.) when indicated. Azure OMS is $15 per node per
month, and the other tools are free to use. Exigent would charge
negotiated billable rates for any customization.
7. Do you currently recommend that customers use any
software to track hardware and software inventory
(including serial and licenses numbers)? Yes or No
If Yes, what software, and is there a cost to the City?
Yes, PDQ Inventory, no (Exigent includes while in contract).
8. Do you have Staff that specializes in special data base
programs?
Yes.
9. Is your staff able to troubleshoot problems related to
Microsoft SQL Server, versions 2000, 2008, 2012, 2016?
Yes, we have extensive DBA experience in house.
10. Is your staff able to do administration tasks on
VMware vSphere 5.5?
Yes, we have extensive virtualization experience in house.
11. Is your staff able to do administration tasks on
Cisco Meraki switches?
Yes.
12. Is your staff proficient with MX-100 firewalls? & AASA
firewalls Yes.
1 13. If so, what administration tasks have been
performed on the appliances?
Both the basics (VLAN/subnet setup, port forwards, traffic
filtering, QoS, etc.), and other tasks such as complex
routing setups, client and site-to-site VPN configuration, IPS
policy setup, etc.
14. Is your staff able to troubleshoot problems with
iPhones/iPads?
Yes.
15. Is your staff able to troubleshoot problems with
copiers and scanners?
Yes.
16. Is your staff able to troubleshoot email issues with
Microsoft 365?
Yes.
17. Is your staff able to perform administration/configuration
tasks with a Mitel on-premise VoIP system?
If yes, what tasks has your staff performed?
Yes. Exigent has set up inbound call paths, provisioned phones/other
devices, configured T.38 for fax calls, configured voicemail, custom
menus, announcements, and so on.
18. Is your staff able to troubleshoot problems related to an
electronic Geographic Information System (the City uses
ESRI ArcServer and Desktop)?
If yes, please give some examples of how you assisted
clients with identifying and resolving the problems.
Exigent has supported ESRI products (both desktop and backend)
in past engagements and staff possesses experience developing
applications using ESRI’s ArcObjects. However, we still
recommend an active ESRI support contract be maintained by
the client.
Troubleshooting experience includes desktop, server, and custom
application performance troubleshooting, and developing reporting
prospect/lead/sales visualizations and custom mapping solutions
for organization management using ESRI data and a custom web
front-end.
19. Is your staff familiar with Nimble Storage products and able
to perform configuration tasks and troubleshoot performance
issues with SAN devices?
Yes.
20. Does your firm have application developers on staff?
Yes.
21. How many application developers/programmers
does your firm employ?
2, but not in a full time role. Said staff possess notable
coding capabilities.
22. Please list programming languages your staff is
proficient with and years of experience developing
applications in those languages?
Language Combined Years' Exp.
Visual Basic 18
Bash 18
PHP 18
Python 15
C++ 10
C 10
PowerShell 5
JavaScript 4
C# 3
Java 5
23. Please describe any custom application(s) your firm has
developed that has solved a business problem by
streamlining processes.
If so, please describe what the problem was and how
your application solved the issue and include the
cost/time of the project.
YubiLocker Client was using Microsoft’s native smartcard authentication
in lieu of passwords in their Remote Desktop farm
environment, and later migrated to Duo for 2FA (two-factor
authentication). Native smartcard functionality in Windows
can be configured to lock the workstation automatically
upon smartcard removal. When using smartcards with Duo
or other third-party 2FA plugins, this functionality is not
available.
Exigent developed a custom C# application that mirrored
this “lock on removal” behavior. Concept, development,
and deployment took 3 days at a cost of approximately
$2,400.
Internet Access Control Client is a parolee day reporting center, and is required to
document and control internet access from parolee
systems. As a complication, browsing via HTTPS still needs
to be logged.
Exigent developed a lightweight control and reporting
system that integrated with their existing network
hardware and software environment, eliminating the
need for a capital expenditure. Designated staff can
control internet access to individual parolee workstations,
permit access for a fixed period of time, and associate
internet sessions with individuals. Internet logs are
emailed to designated staff nightly.
System was taken from concept to deployment in
5 business days at a cost of $2,700.
Mobile Arborist Database Nationwide arborist under contract to Southern California
Edison required an inventory system customized for the
arborist industry for 60 surveyors with a very short (2
week) development window. Complication includes use on
mobile devices with no internet access for extended
periods of time; application must cache and store results
for later transmittal, sync with a central reporting database
with limited bandwidth (e.g., cellular), update the
application automatically in the field, and resolve data
conflicts in a graceful manner. Likewise, considerations for
a not highly technical workforce we needed.
Application was developed and delivered on-time (less than
two weeks), including back end server infrastructure, at an
approximate cost of $7,500
Custom monitoring plugins Numerous plugins developed to monitor additional systems
and metrics for client’s existing
Windows Event Viewer reporting & alerting
As a technical services and outsourcing firm, Exigent
utilizes client system logs to provide reactive support and
take proactive steps as warranted. The Windows Event
Viewer subsystem only recently added secure,
centralized logging. Prior to this, Exigent developed its
own log collection and altering system and provided us a
window into aggregate and individual client events.
Developed in approximately one week at a cost
of approximately $3,600.
14
24. The City is looking to move our IT infrastructure and services
to the next level using innovative and forward-thinking
technology and solutions to accomplish this. Please describe
either a custom application your firm developed or solution
your firm implemented that provided a service in a unique
way.
Please see item 23, “Internet Access Control“.
25. How many municipalities has your firm developed
applications/solutions for? Please list the application
developed and, if possible, a link to the application. Also,
please include references for these projects.
None.
26. Does your firm develop applications for mobile devices? If so,
what language do you use to develop these Apps? Please list
references of recent/current projects.
No.
27. How many years of experience does your firm have in Mac OS
App development? Please list application(s) developed and
references for project.
None.
28. What are the pros and cons of using open source code
as opposed to creating the code completely in-house?
Open source code does not allow for the protection (IP) of novel
code techniques, and may reveal internal organization structure,
both of which could be undesirable. However, the community of
programmers and users an open-source model exposes code to
can serve as an external testing tool, as well as produce new
features if managed carefully.
29. Do you test your code for security vulnerabilities? If so,
do you use a third-party vendor to test the code? Please
list references.
Yes, we test all code for security vulnerabilities. We do not use third -
party vendors to test.
30. What is your firm’s outlook and history with
implementing new and or alternative systems?
Exigent has a history of using innovative open-source, custom, or
alternative products where they provide outsized value to our clients.
This has included embedded FreeBSD-based firewalls, custom
applications, in-house developed monitoring/alerting/logging solutions,
and more. A sizable portion of our clients are non-profit or other cost-
sensitive organizations where the “typical” solution is impractical or
simply beyond their budget, so we’ve had to be especially innovative or
creative to meet their needs.
Our rubric is always to select the best product or solution based on client
needs and budget. As a company, we are not beholden to any vendor or
manufacturer.
31. What type of cyber security & fraud detections training can
your firm provide for internal staff?
Exigent has strong and demonstrated security credentials, including
staff which has presented original research at well -known industry
security conferences, both domestic and international (e.g., DEF CON,
Symantec, Kaspersky SAS)
We have the knowledge, capabilities, and experience in-house to
provide training and/or develop guidelines for client staff in all cyber
security areas, including phishing, physical intrusion, etc.
32. Does your firm maintain any active maintenance contracts
on any of the systems listed on Pg. 10?
No.
33. Use this opportunity to showcase any project your firm is
particularly proud of that used technology to solve an issue
and/or was able to save the company money. We are most
interested in municipal projects, but would like to hear if
your firm helped a private company solve an issue in a
unique and innovative way. Please describe project and
provide references.
Riverside County Transportation Commission (RCTC) had been
working with a different IT outsourcing firm for several years and
were several weeks out from the opening of the 91 freeway toll
lanes. Their existing vendor was chronically behind in del ivering the
internal IT portion of the project which permitted the toll vendor to
link their financial systems to RCTC’s for revenue collection. Lane
openings were at risk of not opening on time, and Exigent was
contact to deliver the project on time.
We assessed the systems and delivered the necessary IT systems
for an on-time opening, and replaced RCTC’s IT vendor in the
process.
RCTC’s & the City of La Quinta’s IT needs, both day to day and
special projects, are entirely within Exigent’s capabilities in our
normal course of business.
Reference: Lisa
Mobley
lmobley@rctc.org
Clerk of the Board
Riverside County Transportation Commission
ATTACHMENT 2
Price Structure for City of La Quinta Engagement
1. Per year: 1 Network Engineer, full-time, on-site, dedicated, $92,500
1 IT Technician, full-time, on-site, dedicated, $62,500
Additional support in excess of staff noted above as requested: • Remote Help Desk Technician $95 / hour
• Standard Field Technician $105 / hour
• Windows Administrator $135 / hour
• Senior Administrator $150 / hour
• Architect / Recovery / CIO $200 / hour
2. Hours/Days when Normal Service is Available: Monday through Friday (8:00am-5:00pm)
3. Travel/Trip Charges (if any): Mileage plus time travelled from closest Exigent office
unless staff has dedicated space at client site.
4. Any Minimums that Apply: None; time is billed in 15 minute increments
5. Rate(s) for After Hours Work: Billed at (1.5) Times the Hourly Rate
6. Rate(s) on Weekends: Billed at (2) Times the Hourly Rate
7. Rate(s) on Holidays: Billed at (3) Time Hourly Rate
8. Any Alternate Pricing Structures (such as block of hours): Block, flat-rate, and budget
managed plans are available.
Submitted By Signature:
___________________________________________________
Printed/Typed Name: Dustin E. Hoffman
Title: President
Date: 3/25/2019