Exigent Systems
RFP RESPONSE
City of La Quinta
INFORMATION TECHNOLOGY SERVICES
Enterprise IT Services since 2005
May 24, 2019
Table of Contents
A. Cover Letter
B. Firm Background & Experience
C. References
D. Disclosures
E. Warranty
F. Complementary Services
G. Subcontracting
H. Insurance Requirements Conformity Guarantee
I. Non-collusion Affidavit
J. Attachment 1: Experience & Approach
K. Attachment 2: Pricing
L. Attachment 3: References
M. Attachment 4: Form 700
A. Cover Letter
May 24, 2019
Gilbert Villalpando, Assistant to City Manager
City of La Quinta, City Manager’s Office
Re: RFP for Information Technology Services
With this letter, Exigent Systems Inc. is pleased to submit its proposal to the City of in response to the RFQ for IT
Support Services dated May 2, 2019.
In addition to meeting the stated requirements, our experienced team has delivered over 100,000 hours of IT
services to enterprises including municipalities, government, schools, non-profits, and commercial organizations
since 2005. We are an enterprise IT services firm with a long, demonstrated history of success, specializing in:
Internal IT Staff Supplementation
Dedicated Outsourced Staff
Project Delivery Needs
Specialized & Hard-to-find IT Skills
Process & Project Outsourcing
Performance Issue Resolution
Troubled Project Turn-around
Our primary office is located in Redlands, California, and while your dedicated staff would work full-time at your
city sites, we would otherwise service your account from this office.
All pricing information contained herein is valid for 90 days from the RFP close.
Any and all individuals that may work on behalf of Exigent Systems Inc. for the City of La Quinta are and will
remain free of any and all conflicts of interest.
Thank you for the opportunity to submit our proposal. We look forward to working with the City of La Quinta.
Please do not hesitate to contact me with any questions.
Dustin E. Hoffman
President & Sr. Architect
Exigent Systems Inc.
dustin@exigent.com
833-742-7235, 480-275-3044 fax
Exigent Systems Inc.
1040 Nevada St., Ste 303
Redlands, CA 92374
www.exigent.com
B. Firm Background & Experience
Exigent Systems Inc. was founded in 2005 and is located in Redlands CA. We have provided IT services to clients
across the Western US operating in a variety of industries including government, education, charity & non-profit,
legal, medical, finance, various construction trades.
We specialize in complete IT solutions and process outsourcing, project-based engagements, and having hard-
to-find skills all under one roof. A small selection of these include:
Data Center Operations Microsoft Azure & Office 365
Disaster Recovery Site Planning Security Auditing & Breach Remediation
Gap Analysis (e.g., HIPAA, PCI, NIST)
IDS & Packet Analysis
SQL Performance Troubleshooting
Database Reporting Systems
Microsoft Exchange Complex Networking & Routing
NAS/SAN Expertise
Linux & FreeBSD
Cisco IOS
VoIP PBX Configuration &
Troubleshooting
Mobile Device Management Systems
Custom Code, Scripting, and Systems
Integration Services
Virtualization Performance
Troubleshooting
Virtualization Cluster & High Availability
Configuration
Deployment & Process Automation
Group Policy & AD Troubleshooting
We’ve delivered over 100,000 hours of technical expertise to our clients, and several members of our staff are
published security researchers, including presenters at leading security conferences both domestic and
international.
In all cases, Exigent tracks issues, changes, and efforts using ITIL principles and uses a modern service desk
system. We’re able to integrate ourselves into clients’ existing IT workflow and meet reporting, documentation,
and delivery goals. Regardless of the issue or time of day, we offer a single phone number and email address to
access all our services and staff.
Exigent normally engages clients and delivers IT services in the following manner:
Round-the-clock Systems Monitoring & Proactive Measures
Comprehensive monitoring with alerts reviewed by live staff and action taken as necessary to maintain system
availability. This includes not only key system services and performance, but log ingestion & analysis, backup
freshness, hardware health and more.
24/7 On-Demand Support
Deliver on-demand, 24/7 support to the City of La Quinta staff for all manner of IT issues. Beyond the proposaed
dedicated staff, Exigent implements the swarming support model to get the right skills addressing an issue as
soon as possible, speeding issue resolution and avoid the tedium and inefficiencies of traditional level 1/2/3
escalation.
Project Design/Deliver/Operate
As designated, in conjunction city staff, Exigent can design, deliver, and operate IT projects and systems. This
could include documentation, knowledge transfer, auditing, compliance review, etc., along with more traditional
system stand-up, migration, and turn-down.
Process Ownership
Similar to the “Operate” portion of the above, Exigent will take responsibility for designated IT processes in a
fully outsourced capacity. In our regular engagements this often includes backups, test restores, disaster
recovery testing, on-going log monitoring & analysis, account and compliance audits, etc.
Regular Management Engagement / Communication
Key to any successful services contract, regular contact between the Exigent Project Manager and our City of La
Quinta point of contact(s) for planning and service review. In the course of our normal tasks the Exigent team
will encounter opportunities for the City of Redlands to improve their IT systems and will communicate these to
the designated point of contact. Likewise, emerging risks and key system events will be reviewed.
Key information:
Years in business: 14
Taxpayer ID: 27-0200440
Number of years working with government agencies: 4
Project Manager
The Project Manager for this engagement would be Dustin E. Hoffman. Dustin has twenty-three years of IT
experience, starting with a global non-profit and founding Exigent Systems in 2005.
Education & Publication History:
BSci, Computer Science
Presenting researcher: DEFCON 20
Presenting researcher: DEFCON 22
Technical advisor: CSI: Cyber
Senior Engineer
The Senior Engineer for this engagement would be Thomas Kinsey. Thomas has twenty years of IT experience,
starting with educational organizations and joining Exigent Systems in 2005.
Publication History:
Presenting researcher: DEFCON 22
Presenting researcher: Symantec Global Security Conference, Tenerife, 2015
Contract Award Winner: National Science Foundation, VTOL UAV Autopilot
Firm Ownership & Incorporation
Exigent Systems Inc. is a California corporation, incorporated April 21, 2009, with one hundred percent (100%) of
shared held by Dustin E. Hoffman.
Exigent Systems Inc. is not a subsidiary of any organization.
C. References
A selection of recent projects and engagements from similar clients. Additional references available upon
request.
Riverside County Transportation Commission (RCTC), 2016-present
Synopsis: Government agency with multiple sites and strict budgetary constraints. Complications include
numerous outside partners and vendors that need strictly managed access from remote networks, demanding
uptime requirements for key financial systems, and a mandate for strong security.
Primary Contact:
Lisa Mobley, Clerk of the Board
Riverside County Transportation Commission (RCTC)
lmobley@rctc.org, 951-787-7960
Staff Assigned: Dustin E. Hoffman, Thomas Kinsey, Jeff Michel, Nathan Kinsey, Jack Nieland, Jeremy Smith
Troubled Project Turnaround: SR-91 Toll Lane Financial Systems Interconnect & Toll Vendor Support (2016):
Client’s incumbent IT vendor was unable to complete the necessary internetworking for the awarded Toll
Vendor on this project. Failure to deliver the project on-time would’ve delayed the opening of the then-new SR-
91 Toll Lanes in Riverside County. Exigent was contracted to turn-around this distressed project. We diagnosed
the underlying issues, performed foundational remediation, and delivered the project on-time.
Complete IT Outsourcing (2017-present): In 2017, Exigent was selected as the primary IT contract for all RCTC
systems. We manage the day-to-day and strategic needs for the entire organization, from help desk and
monitoring to standards compliance, security, datacenter needs, and hardware lifecycle.
Multi-organization Co-Working Sites (2017, 2018, 2019): Multiple site planning and setup, along with
decommissioning sites that are no longer needed. Scope of work includes all aspects of IT, including
internetworking between various on-site parties, security, and on-site site servers and backup.
Tyler Technologies Eden Upgrade (2018, 2019): Major & minor version upgrades. In conjunction with Tyler staff,
Exigent has planned and executed both major and minor version upgrades of the Eden product. Extensive use of
automation and remote software deployment to minimize labor needs.
Tyler Technologies Munis Implementation (2019): In conjunction with Tyler staff, Exigent provides the technical
expertise for planning and the future deployment of the Munis system.
Cal State Re-entry Initiative (CSRI), 2010-present
A California Department of Corrections contractor operating parolee day reporting centers. Multiple sites across
Southern California. Complications include wide operating hours, HIPAA compliance, strict budgetary
constraints, multiple networks per site, separate datacenter with its own special HIPAA requirements, and
extensive security and attribution/logging needs for network traffic.
Primary Contact:
Eric Goddard, Director of Administration
Cal State Re-entry Initiative
egoddard@csricenters.org, 909-327-2983
Staff Assigned: Dustin E. Hoffman, Thomas Kinsey, Jeff Michel, Nathan Kinsey, Jack Nieland, Jeremy Smith
Large-scale IT Outsourcing (2010-2018): A “day 1” vendor, Exigent Systems has been providing CSRI’s IT needs
since its initial founding contract with the Department of Corrections.
Internal IT Staff Supplementation (2018-present): Beginning in 2018, Exigent’s staff supplements CSRI’s internal
Level 1 helpdesk staff with their extensive skillset and expertise.
Edge Router Replacement Project (2019): Complete replacement of edge routers with Cisco Meraki. Careful
planning permitted and Exigent’s diverse staff performed all on-premise hardware replacement simultaneously,
completing the cutover with minimal site downtime.
Server Refresh & Virtualization Modernization using vSphere (2017): Major Windows Server version upgrade
for 19 servers and underlying hypervisor update. Coincidental SAN replacement.
Server Deployment Automation (2018): future deployments and Remote Desktop server farm expansion are
performed using scripts, speeding delivery, reducing labor needs, and improving consistency.
Custom Internet Access Control & Logging for Designated Workstations (2015-2019): In-house developed
custom internet access control & logging for client staff to grant/revoke internet access to designated public-use
systems. Complete logging (including HTTPS requests) with long-term retention for management review. System
was developed for use with prior routing vendor equipment and then refactored for a Cisco Meraki using their
API.
MFA (multi-factor authentication) Rollout for Remote Access (2018): Plan, test, and deploy MFA using
smartcards for all remote access, providing a secure, modern, compliant remote access environment.
Western Regional Council of Governments (WRCOG), 2016-2018
Primary Contact:
Andrew Ruiz, Interim Chief Financial Officer
Western Regional Council of Governments (WRCOG)
aruiz@wrcog.us, 951-405-6741
Staff Assigned: Dustin E. Hoffman, Thomas Kinsey, Jeff Michel, Nathan Kinsey
Complete IT Outsourcing (2016-2018): Replaced existing internal IT employee with Exigent’s complete IT
outsourcing in advance of headquarters move and O365 migration.
Complex Exchange Online (O365) Migration (2017): Client was comingled with other Riverside County agencies
inside of Riverside County IT’s monolithic O365 tenant. Migrated them to their own O365 tenant with no
downtime, permitting complete customization to suit their operational needs, independent from Riverside
County.
Headquarters Relocation (2017): Exigent coordinated all IT aspects of WRCOG’s headquarters relocation,
including management of premise wiring contractor, new ISP selection, server/network hardware relocation,
and internet circuit install.
Sonicwall to Meraki Migration (2017): Complete replacement of all networking equipment for WRCOG,
including router/firewall, switches, and wireless access points. Identified need, plan migration, selected and
acquired equipment, and performed install.
RevChem, 2019-present
Composite material manufacturer with a long history and conducting several simultaneous IT projects.
Primary Contact:
Andy Schuchman, General Manager
DURA Technologies, Inc. (RevChem)
aschuchman@duratec1.com, 909-316-6594
Staff Assigned: Dustin E. Hoffman, Thomas Kinsey
vSphere Cluster Performance (2019): troubleshoot chronic vSphere performance issues. Identify issues at the
VM and storage levels.
AquaBac Chlorination, 2019-present
Primary Contact:
Jennifer Dean, Operations Manager
Aqua Backflow & Chlorination, Inc.
jennifer@aquabnc.com, 909-598-2751 x101
Staff Assigned: Dustin E. Hoffman, Thomas Kinsey
Troubled VoIP Project Turnaround (2019): Key vendor became unavailable mid-project, leaving the client
without phones, which are critical to their business operations. Exigent responded within hours and successfully
delivered the project, despite having no prior knowledge of the client’s systems or VoIP vendors.
D. Disclosures
Exigent Systems Inc. has nothing to disclose.
Exigent Systems Inc. has never been dismissed for failure to perform or failed or breached a contract.
Likewise, we have never been subject to any civil or criminal litigation.
E. Warranty
Exigent Systems Inc. warranties all of its work for correctness. Any defect will gladly be corrected at no
additional cost.
F. Complementary Services
Along with being an enterprise IT services provider, we also offer managed data center hosting & associated
services such as disaster recovery sites. Pricing is based on volume.
G. Subcontracting
Exigent Systems Inc. subcontracts no work out, with the exception of after-hours monitoring and after-hours
front-line support. This subcontractor has staff trained and on-boarded by Exigent to follow Exigent procedures
and escalate issues as necessary.
H. Insurance Requirements Conformity
Guaranty
Exigent Systems Inc. will gladly provide the minimum insurance requirements and indemnifications noted in
Sections 5.0 and 6.0 of the City’s Professional Services Agreement.
I. Non-collusion Affidavit
NON-COLLUSION AFFIDAVIT FORM
Must be executed by proposer and submitted with the proposal
I, Dustin E. Hoffman (name) hereby declare as follows:
I am President of Exigent Systems Inc.,
the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf
of, any undisclosed person, partnership, company, association, organization, or corporation; that the
proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced
or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly
colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal,
or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or
indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price
of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal
price, or of that of any other proposer, or to secure any advantage against the public body awarding
the agreement of anyone interested in the proposed agreement; that tall statements contained in
the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or
her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data
relative hereto, or paid, and will not pay, any fee to any corporation, partnership, company,
association, organization, proposal depository, or to any member or agent thereof to effectuate a
collusive or sham proposal.
I declare under penalty of perjury under the laws of the State of California that the foregoing is true
and correct.
Proposer Signature:
Proposer Name: _Dustin E. Hoffman_
Proposer Title: _President_
Company Name: __Exigent Systems Inc._
Address: _1040 Nevada St., Ste 303, Redlands CA 92374_
J. Attachment 1: Experience & Approach
1. How many technical employees does your firm employ?
6, with one current open position, and 1 or 2 additional staff members to be hired if Exigent Systems Inc. is
awarded this contract.
2. Does your firm have technical employees that are local to the Coachella Valley?
No, but local staff would be our preferred choice in hiring for this contract.
3. Does your company have a partnership with any major IT companies? ie., Cisco, Microsoft,
Google
Yes: Microsoft, Cisco/Meraki, VMWare
4. What industry certifications do your employees hold?
A+/CompTIA, BSci Computer Science, and noted original research publications.
5. Do you currently recommend that customers use any particular software that allows users to
create a service ticket?
Yes. We prefer Zendesk, though any modern ITIL-inspired service desk with an API is a reasonable choice.
There is no cost to the City of La Quinta to use Exigent Systems Inc.’s Zendesk in the event we are awarded the
contract.
6. Do you currently recommend that customers use any software to track network and
workstation performance/status?
Yes: Microsoft’s Operations & Management Suite. The price is approximately $15 / computer / month.
7. Do you currently recommend that customers use any software to track hardware and
software inventory (including serial and licenses numbers)?
Yes: PDQ Inventory. Price is $500 / year.
8. Do you have Staff that specializes in special data base programs?
Yes. Exigent Systems Inc. possesses extensive SQL and non-SQL database skills in house.
9. Is your staff able to troubleshoot problems related to Microsoft SQL Server, versions 2000,
2008, 2012, 2016?
Yes. Exigent Systems Inc. possesses extensive SQL skills in house, including availability and performance issues,
for the versions of Microsoft SQL Server noted.
10. Is your staff able to do administration tasks on VMware vSphere 5.5?
Yes. Exigent Systems Inc. possesses extensive vSphere skills in house, including High Availability, vSAN,
automation, monitoring, and performance troubleshooting.
11. Is your staff able to do administration tasks on Cisco Meraki switches?
Yes. Exigent Systems Inc. possesses extensive Cisco IOS & Cisco Meraki skills in house, including complex routing
& switching, VLANs, etc.
12. Is your staff proficient with MX-100 firewalls? & AASA firewalls
Yes. Exigent Systems Inc. has such equipment in current production use at several clients.
13. If so, what administration tasks have been performed on the appliances?
Full lifecycle tasks, including setup, migration, routing/switching/filtering troubleshooting, etc. All networking
tasks can be handled by Exigent Systems Inc. with current staff.
14. Is your staff able to troubleshoot problems with iPhones/iPads?
Yes.
15. Is your staff able to troubleshoot problems with copiers and scanners?
Yes. Exigent Systems Inc. supports a large number of copiers/scanners/MFPs at current client sites.
16. Is your staff able to troubleshoot email issues with Microsoft 365?
Yes. Exigent Systems Inc. possesses extension Azure & O365 capabilities in house, having performed numerous
migrations and currently supporting a substantial Azure/O365 tenant space for multiple clients. We are also
fluent in automation and scripting in Azure & O365 for reporting, compliance, and deployment purposes.
17. Is your staff able to perform administration/configuration tasks with a Mitel on-premise
VoIP system?
Yes. Exigent Systems Inc. possesses extensive VoIP PBX capabilities in house, including setup, migration,
trunking, routing & voice quality troubleshooting, etc.
18. Is your staff able to troubleshoot problems related to an electronic Geographic Information
System (theCity uses ESRI ArcServer and Desktop)?
Yes. Full disclosure: Exigent Systems Inc. does not currently have any clients with ESRI software in production
use, though we’ve supported ESRI software in the past and written code using ESRI’s ArcObject tools/objects
and ESRI geospatial data.
19. Is your staff familiar with Nimble Storage prod ucts and able to perform configuration tasks
and troubleshoot performance issues with SAN devices?
Yes. We also have extensive SAN experience from other vendors, including low-level hardware and software
expertise.
20. Does your firm have application developers on staff?
No, not as a primary job function. However, several engineers possess extensive programming capabilities used
regularly for data processing, systems automation, compliance assurance, deployment, etc.
21. How many application developers/programmers does your firm employ?
See answer to question 21.
22. Please list programming languages your staff is proficient with and years of experience
developing applications in those languages?
C++, Python, VBScript, Powershell, C#, PHP
23. Please describe any custom application(s) your firm has developed that has solved a
business problem by streamlining processes.
A mental-health group client has an existing VoIP PBX and a SQL-based practice management system. The client
was manually confirming the next day’s appointments by calling each patient manually. Obviously, this was
labor intensive. Exigent Systems Inc. combined our knowledge of VoIP PBXes and SQL databases and wrote a
custom application that placed an automated outbound call to each upcoming patient and, using IVR
(Interactive Voice Response) functions, the patient was able to confirm the appointment or request a
reschedule. The results of the calls are compiled into an easy-to-read report and emailed to relevant staff. The
system is entirely automated, and able to determine which clients needed to be called and respects relevant
HIPAA requirements and patient-provided contact preferences.
The code for this was 100% created and maintained by Exigent Systems Inc., and demonstrates the possibilities
when deep experience is combined with a broad knowledge of IT systems.
24. The City is looking to move our IT infrastructure and services to the next level using
innovative and forward thinking technology and solutions to accomplish this. Please describe
either a custom application your firm developed or solution your firm implemented that
provided a service in a unique way.
A non-profit client with HIPAA-regulated data and extensive remote-access needs had an existing smartcard-
based logon system (in lieu of passwords) in place on their Remote Desktop Farm for several years, when they
wished to take advantage of newer 2FA (2 Factor Authentication) capabilities available in the market, replacing
their older smartcard infrastructure.
The client’s older smart card infrastructure had a desirable feature that would lock the user’s workstation &
remote session upon smart card removal from the physical machine. Unfortunately, this wasn’t available with
new product selected.
Exigent Systems Inc., using its knowledge of Windows internals and C# programming capabilities, developed an
application that performed the same lock-on-removal function they’d grown accustomed to, giving the client the
features they wanted with the product they selected.
25. How many municipalities has your firm developed applications/solutions for? Please list the
application developed and, if possible, a link to the application. Also, please include references
for these projects.
None.
26. Does your firm develop applications for mobile devices? If so, what language do you use to
develop these Apps? Please list references of recent/current projects.
No.
27. How many years of experience does your firm have in Mac OS App development? Please list
application(s) developed and references for project.
None. We do not generally develop for Mac OS.
28. Is your firm familiar with resources such as GitHub? What programming communities does
your firm associate with?
Yes. We interact with the Stack Overflow and GitHub communities.
29. What are your opinions on communities such as GitHub?
We believe programming communities are valuable spaces for application developers and anyone writing code
to learn from, in both positive examples and negative ones. GitHub and other such forums offer a wealth of
information and experience from developers and administrators that an individual would not otherwise connect
with or learn from.
In terms of using GitHub as a code repository, the most pressing risk is unintentionally exposing client or
environment specific configurations (including addresses, passwords, accounts, encryption keys, etc.). Any
mature, high-functioning development team should be using automated tools to verify files before check-in, but
this often is not happening in practice.
30. What are the pros and cons of using open source code as opposed to creating the code
completely in-house?
The advantages are a substantial boost in productivity and savings, since you’re able to leverage a large existing
and functional code base. Likewise, assuming the project hasn’t been abandoned, you benefit from continuing
improvement in terms of features, bug fixes, and documentation.
Disadvantages usually surround lack of control over future changes, specifically that the project maintainers
determine the project direction and future changes, and an organization may find some changes undesirable.
The alternative to this is forking your own version of the project and maintaining it. This, and most large-scale
custom programming efforts, are beyond the budgetary resources of most organizations.
31. Do you test your code for security vulnerabilities? If so, do you use a third -party vendor to
test the code?
Yes, using the IDE’s error checking tools.
32. Use this opportunity to showcase any project your firm is particularly proud of that used
technology to solve an issue and/or was able to save the company money. We are most
interested in municipal projects but would like to hear if your firm helped a private company
solve an issue in a unique and innovative way. Please describe project and provide references.
Client is a contractor for the California Department of Corrections and provides parolee day reporting center
services. Client needs to provide computer training and internet access to their clients, but has strict control,
logging, and filtering requirements. Likewise, efforts must be taken to prevent circumvention of filtering.
Commercial systems exist to fill this need but presented cost & architectural challenges due to the presence of
multiple sites and existing network architecture.
Exigent Systems Inc. developed a custom internet access control & logging for client staff to grant/revoke
internet access to designated public-use systems. Complete logging (including HTTPS requests) with long-term
retention for management review. System was developed for use with prior routing vendor equipment and then
refactored for a Cisco Meraki using their API. Easy to use web interface for system control and report generation
minimizes staff training needs, and is resistant to circumvention attempts.
System is fully automated and has only needed revisions when new sites are opened or key network equipment
is replaced. This system perfectly met all the client’s needs and represented a significant cost savings over the
lifecycle costs for an off-the-shelf product.
Reference:
Eric Goddard, Director of Administration
Cal State Re-entry Initiative
egoddard@csricenters.org, 909-327-2983
K. Attachment 2: Pricing
Scenario No 1.:
Two (2) onsite staff members: (1) Network engineer and (1) IT Technician, for a minimum 8 hours a day, 5 days a
week to start, and 24/7 remote helpdesk assistance. Onsite staff will be required to work on City’s weekly
schedule and during special meetings, i.e., City Council and Commission meetings
Network Engineer: $98,500.00
IT Technician: $75,000.00
Oversight & Project Management from Exigent HQ: $48,000.00
24/7 Remote Assistance: $24,000.00
TOTAL: $245,500.00 annually
Scenario No 2.:
One (1) onsite staff member: an IT Technician for a minimum of 8 hours a day, 5 days a week, and 24/7 remote
helpdesk assistance. Onsite staff will be required to work on City’s weekly schedule and during special meetings,
i.e., City Council and Commission meetings
IT Technician: $75,000.00
Oversight & Project Management from Exigent HQ: $24,000.00
24/7 Remote Assistance: $24,000.00
TOTAL: $123,000.00 annually
Additional Labor Details:
Above prices are all inclusive for the services described and delivered in the manner described therein.
Additional labor and specialized skillsets are available at rates and terms described below.
1. Hourly Rates for labor not represented in scenario 1 or 2 above:
Remote Level 1 or 2 Helpdesk $80 per hour
On-site Field Technician $95 per hour
Windows Administrator $130 per hour
Senior Engineer $145 per hour
CIO / Architect / PM / Systems Recovery $200 per hour
2. Hours/Days when Normal Service is Available:
Business hours are Monday through Friday, 8am to 5pm, excluding major holidays.
3. Travel/Trip Charges (if any):
Normal billable charges apply for roundtrip travel time.
4. Any Minimums that Apply:
Exigent bills in 15 minute increments on a per-issue, per-day basis for time expended by Exigent staff. There is
no minimum trip or engagement charge beyond the initial 15 minute billing unit.
5. Rate(s) for After Hours Work:
Services provided outside of business hours are billed at a 100% premium.
6. Rate(s) on Weekends:
Services provided outside of business hours are billed at a 100% premium.
7. Rate(s) on Holidays:
Services provided outside of business hours are billed at a 100% premium.
8. Any Alternate Pricing Structures (such as block of hours):
Prepayment of in amounts greater than $25,000 will receive a 6.0% discount to labor rates until the prepayment
is exhausted.
L. Attachment 3: References
Lisa Mobley, Clerk of the Board
Riverside County Transportation Commission (RCTC)
lmobley@rctc.org, 951-787-7960
Andrew Ruiz, Interim Chief Financial Officer
Western Regional Council of Governments (WRCOG)
aruiz@wrcog.us, 951-405-6741
Eric Goddard, Director of Administration
Cal State Re-entry Initiative
egoddard@csricenters.org, 909-327-2983
M. Attachment 4: Form 700
FPPC Form 700 (2018/2019)
FPPC Advice Email: advice@fppc.ca.gov
FPPC Toll-Free Helpline: 866/275-3772 www.fppc.ca.gov
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Schedule D - Income – Gifts – schedule attached
Schedule E - Income – Gifts – Travel Payments – schedule attached
FPPC Form 700 (2018/2019)
FPPC Advice Email: advice@fppc.ca.gov
FPPC Toll-Free Helpline: 866/275-3772 www.fppc.ca.gov
Page - 9
IF APPLICABLE, LIST DATE:
// //
ACquIRED DISPOSED
IF APPLICABLE, LIST DATE:
// //
ACquIRED DISPOSED
IF APPLICABLE, LIST DATE:
// //
ACquIRED DISPOSED
IF APPLICABLE, LIST DATE:
// //
ACquIRED DISPOSED
18 18
18 1818 18
SCHEDULE A-2
Investments, Income, and Assets
of Business Entities/Trusts
(Ownership Interest is 10% or Greater)
Comments:
Name
Address (Business Address Acceptable)
Name
Address (Business Address Acceptable)
FAIR MARkET vALuE
$0 - $1,999
$2,000 - $10,000
$10,001 - $100,000
$100,001 - $1,000,000
Over $1,000,000
FAIR MARkET vALuE
$0 - $1,999
$2,000 - $10,000
$10,001 - $100,000
$100,001 - $1,000,000
Over $1,000,000
GENERAL DESCRIPTION OF THIS BuSINESS
GENERAL DESCRIPTION OF THIS BuSINESS
INvESTMENT REAL PROPERTY
Name of Business Entity, if Investment, or Assessor’s Parcel Number or Street Address of Real Property
Description of Business Activity or
City or Other Precise Location of Real Property
INvESTMENT REAL PROPERTY
Name of Business Entity, if Investment, or Assessor’s Parcel Number or Street Address of Real Property
Description of Business Activity or
City or Other Precise Location of Real Property
► 4. INVESTMENTS AND INTERESTS IN REAL PROPERTY HELD OR
LEASED BY THE BUSINESS ENTITY OR TRUST
► 4. INVESTMENTS AND INTERESTS IN REAL PROPERTY HELD OR
LEASED BY THE BUSINESS ENTITY OR TRUST
Check one
Trust, go to 2 Business Entity, complete the box, then go to 2
Check one
Trust, go to 2 Business Entity, complete the box, then go to 2
► 2. IDENTIFY THE GROSS INCOME RECEIVED (INCLUDE YOUR PRO RATA
SHARE OF THE GROSS INCOME TO THE ENTITY/TRUST)
► 2. IDENTIFY THE GROSS INCOME RECEIVED (INCLUDE YOUR PRO RATA
SHARE OF THE GROSS INCOME TO THE ENTITY/TRUST)
Name
700
Check one box:Check one box:
YOuR BuSINESS POSITION YOuR BuSINESS POSITION
FAIR MARkET vALuE
$2,000 - $10,000
$10,001 - $100,000
$100,001 - $1,000,000
Over $1,000,000
FAIR MARkET vALuE
$2,000 - $10,000
$10,001 - $100,000
$100,001 - $1,000,000
Over $1,000,000
$0 - $499
$500 - $1,000
$1,001 - $10,000
$0 - $499
$500 - $1,000
$1,001 - $10,000
$10,001 - $100,000
OvER $100,000
$10,001 - $100,000
OvER $100,000
FAIR POLITICAL PRACTICES COMMISSION
CALIFORNIA FORM
► 1. BUSINESS ENTITY OR TRUST ► 1. BUSINESS ENTITY OR TRUST
NATuRE OF INTEREST
Property Ownership/Deed of Trust Stock Partnership
Leasehold Other
Check box if additional schedules reporting investments or real property
are attached
Yrs. remaining
NATuRE OF INTEREST
Property Ownership/Deed of Trust Stock Partnership
Leasehold Other
Check box if additional schedules reporting investments or real property
are attached
Yrs. remaining
18 18
Other
NATuRE OF INvESTMENT
Partnership Sole Proprietorship Other
NATuRE OF INvESTMENT
Partnership Sole Proprietorship
None Noneor or Names listed below Names listed below
► 3. LIST THE NAME OF EACH REPORTABLE SINGLE SOURCE OF
INCOME OF $10,000 OR MORE (Attach a separate sheet if necessary.)
► 3. LIST THE NAME OF EACH REPORTABLE SINGLE SOURCE OF
INCOME OF $10,000 OR MORE (Attach a separate sheet if necessary.)
FPPC Form 700 (2018/2019)
FPPC Advice Email: advice@fppc.ca.gov
FPPC Toll-Free Helpline: 866/275-3772 www.fppc.ca.gov
Page - 13
(Real property, car, boat, etc.)(Real property, car, boat, etc.)
SCHEDULE C
Income, Loans, & Business
Positions
(Other than Gifts and Travel Payments)
GROSS INCOME RECEIvED No Income - Business Position Only No Income - Business Position OnlyGROSS INCOME RECEIvED
Name
OvER $100,000 OvER $100,000
$500 - $1,000 $500 - $1,000 $1,001 - $10,000 $1,001 - $10,000
$10,001 - $100,000 $10,001 - $100,000
700
FAIR POLITICAL PRACTICES COMMISSION
CALIFORNIA FORM
► 1. INCOME RECEIVED
NAME OF SOuRCE OF INCOME
ADDRESS (Business Address Acceptable)
BuSINESS ACTIvITY, IF ANY, OF SOuRCE
YOuR BuSINESS POSITION
► 1. INCOME RECEIVED
NAME OF SOuRCE OF INCOME
ADDRESS (Business Address Acceptable)
BuSINESS ACTIvITY, IF ANY, OF SOuRCE
YOuR BuSINESS POSITION
NAME OF LENDER*
ADDRESS (Business Address Acceptable)
BuSINESS ACTIvITY, IF ANY, OF LENDER
INTEREST RATE TERM (Months/Years)
% None
HIGHEST BALANCE DuRING REPORTING PERIOD
$500 - $1,000
$1,001 - $10,000
$10,001 - $100,000
OvER $100,000
Comments:
► 2. LOANS RECEIVED OR OUTSTANDING DURING THE REPORTING PERIOD
* You are not required to report loans from a commercial lending institution, or any indebtedness created as part of
a retail installment or credit card transaction, made in the lender’s regular course of business on terms available to
members of the public without regard to your official status. Personal loans and loans received not in a lender’s
regular course of business must be disclosed as follows:
SECuRITY FOR LOAN
None Personal residence
Real Property
Guarantor
Other
Street address
City
(Describe)
CONSIDERATION FOR WHICH INCOME WAS RECEIvED
Salary Spouse’s or registered domestic partner’s income
(For self-employed use Schedule A-2.)
Partnership (Less than 10% ownership. For 10% or greater use
Schedule A-2.)
Sale of
Other
CONSIDERATION FOR WHICH INCOME WAS RECEIvED
Salary Spouse’s or registered domestic partner’s income
(For self-employed use Schedule A-2.)
Partnership (Less than 10% ownership. For 10% or greater use
Schedule A-2.)
Sale of
Other
(Describe)(Describe)
(Describe)(Describe)
Rental Income, list each source of $10,000 or more Rental Income, list each source of $10,000 or moreCommission or Commission or
Loan repayment Loan repayment