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IPVisionTABLE OF CONTENTS _J RESPONSE and � QUALIFICATIONS FORMS and z AFFIDAVIT REFERENCES 3 REFERENCE 4 MATERIAL 5 600048 Company Overview: IPVision is a global systems integrator that specializes in the convergence of physical security and building automation onto an IP network platform. We expertly combine the most advanced intelligent security products, proven networking technologies, and "best practices" to deliver complete, best of breed physical security solutions. We offer complete Turn -Key Physical Security solutions for Video Surveillance, Access Control, Intrusion Detection, Radio Interoperability, and Building Automation Global Deployment Capabilities: Global Support: Ability to install and support globally — staff in North America, South America, Asia, Europe Engineering / Technician: Certified engineers and technicians in all physical security products sets sold. Support Line: 24/7 helpdesk support line and portal for customers with valid support contracts Service contract Guarantees: Guaranteed service response time for remote access on call configuration support, and onsite physical support for hardware failures TABLE OF CONTENTS PROJECT DESCRIPTION Project Scope Item(s) Provided to Customer Project Scheduling Professional Services Fees Expenses Customer -Designated Locations Project -Specific Terms SOW TERMS AND CONDITIONS Contact Person(s) Payment Terms Expiration and Termination Change Orders Miscellaneous and Signatures 19MEd- mon T Pb .1 FO This statement of work ("SOW") is made and entered into this December 28, 2017 (the "SOW Effective Date') by and between the undersigned, IPVision LLC. ("Seller" and "we"), and the City of La Quinta. ("Customer" "City" and "you" and "La Quinta'�. PROJECT DESCRIPTION PROJECT SCOPE The City of La Quinta is exploring a city wide public safety camera system to achieve efficiencies, enhance safety, increase quality of life, reduce crime, and provide real-time information, identify vehicles or persons. IPVision is uniquely qualified to work with La Quinta to provide these as well as additional benefits from the implementation of a City -Wide Surveillance system based on the Video Management Platform of Genetec www.genetec.com and their three software platforms of Omnicast (Video), Synergis (Access Control), and Auto Vu (license plate recognition) which are managed and operated under their Management Platform called Security Center. IPVision will provide a complete turn -key solution. Web Clients, Mobile Clients, and Desktop clients are all available for the use and management of this system. With Security Center, La Quinta can also take advantage of Intrusion Detection (burglar alarm) integration, Lobby Management integration, as well as other safety and security platforms into a single, centrally managed, and highly secure overall security system. IPVision is providing just a few of several case studies and documents demonstrating the Genetec Solution working in multiple cities across the USA, which include: • City of Chicago • City of Detroit • City of Lakeland • City of Richmond • City of Ft. Lauderdale IPVision is also proposing the deployment of AXIS and/or Hanwha(Samsung) network based cameras. www.axis.com and wu•.hanwhasecurity.cnm. Both companies offer Pan/tilt/zoom, fixed dome, fixed bullet, Low Light, Infrared lights built-in, high definition multi-megapixel up to 1080p and Ultra 4K, built-in Wide Dynamic Range, vandal proof, outdoor rated, indoor fixed domes, and thermal cameras. Compression algorithms like H.264, H.265, Zipstream, etc. will allow IPVision to maximize the modern camera benefits while minimizing La Quinta storage and bandwidth requirements. AXIS also offers radar detection devices for wide are surveillance using radar technologies as well as network based speaker's systems for using two-way network based audio communication that is all integrated with a IPVision, LLC ■�i1 camera and overall surveillance system. License plate recognition cameras are also included from Genetec as well. On board analytics are also available and some are already built into the cameras and configurable based on La Quinta requirements for: • Cross line detection • Perimeter monitoring • Object left behind • People counting and Directional flow • Queue management • Gun shot, explosion, scream detection Both camera manufacturers are leaders in the network camera industry and can combined offer over 200 different form factors, sizes, shapes, resolution, quality, and functionality allowing IPVision and La Quinta to design and deploy the best camera for all unique requirements. IPVision will provide different solutions for different requirements based on the discussions and design collaboration with La Quinta. Sample cameras and demonstrations of the software are easily scheduled and will be provided once IPVision is selected as a potential systems integrator for this project. IPVision' s solution will provide for the: • Design m Delivery ® Installation ■ Configuration Training • Post Installation Support These three companies, Genetec, AXIS, and Hanwha, are the absolute best of breed, top of the line with regards to quality and durability and are all warrantied to meet industry standards. In fact, these three companies are active participants and leaders in the establishment of these industry standards. In addition, all three manufacturers have dedicated Business Development Teams assigned to CITY SURVEILLANCE that can be engaged for assistance in funding, grant writing, and programs to engage local business NETWORK: IPVision will coordinate with the City of La Quinta IT resources on the network design and requirements of this system. Bandwidth and storage design and requirements will be mutually agreed upon based on overall camera design and City retention policies. Options for redundant store and management will be included. Cloud based storage as well as built-in onboard camera storage will also be reviewed and agreed upon, if appropriate. IPVision, LLC it toss tons IF Security of this network is serenely important and all three manufacturers as well as IPVision have security design recommendations from VLAN's, secure used id and passwords, encryption, hardened networks etc. will all be included in the design and configuration details. IPVision is a leading turn -key global physical security and building systems integrator that has been installing IP centric physical security solutions since 2003. We have the industry knowledge, IT systems knowledge, and experience to handle any size project. We have built a global footprint with our HQ in Ft. Lauderdale, FL, and regional offices across the US and international divisions in Europe, Latin America, and Asia to support global clients. We were founded to provide powerful, innovative technology -based solutions that integrate and advance building and physical security systems to global IT standards. We expertly combine the most advanced intelligent building and security products, proven networking technologies, and "best practices" to deliver complete, best of breed physical security solutions. La Quinta will receive several benefits by partnering with IPVision for your Bid. With an established track record for success, financial stability, technical relevance IPVision stands well positioned to mitigate risk and deliver a quality engagement. IPVision' s Account Team is excited about the opportunity to work with you to further extend the strength of partnership we already have in place. IPVision Account Team has over twenty-five years of selling and support experience. IPVision currently has over twenty (20) employees ready to support this contract. These positions include: ➢ Executive Management ➢ Outside Sales ➢ Inside Sales ➢ Senior Engineering ➢ Engineering ➢ Project Managers ➢ RCDD and BICSI Certified cable plant design engineers ➢ Deployment Manager ➢ Technician Level I ➢ Technician Level II ➢ Technician Level III ➢ Accounting ➢ Purchasing IPVision is providing a separate two -page reference list as part of the RFP response. However, to demonstrate our capability to support LA QUINTA, below is a partial list of our overall customer base. This does not include all our customers, but a sample of them for your information. • Evergreen Hospital • Adventist Healthcare • Advocate health Care • North Bend Medical Center • San Carlos Apache Healthcare + Southwest General Hospital Sonora Quest Laboratories • Albert Lee Appliances • Santa Rosa Junior College • Bloom HSD • Antioch SD • Fremont SD • Evanston HSD • Chandler Gilbert Community College • Mesa Community College • UNO Charter Schools IPVision, LLC ■Jh► ■Mal using Mw70� • CBRE • Marana USD Merced City Schools • Sahuarita USD • Merced UHSD + Ector County SD In addition, the IPVision Team has also worked with: • City of Merced ■ City of Phoenix ■ City of Mesa ■ City of Weston, FL • City of Sierra Vista • San Joaquin County • Kansas City Police Department • Missouri Department of Transportation • Facebook • Yahoo ■ Panduit ■ Vail USD • Chandler USD • Volunteer State University • Columbia Sate College • Sunnyside SD • San Francisco 49ers • NFL Super Bowl's in AZ • NBA All Star game in AZ • Freeport McMoRan Mine in AZ • US Navy Seals Training Facility • US Marines Okinawa • Sears Call Centers • Dannon Yogurt • Green Mountain Coffee Roasters IPVision levels of Experience and a Partial list of Certifications are below: Our team anticipates the following resources will be assigned to this proposal: • Ben Green, IPVision Owner and VP of Engineering — 15 years • Jeff Woodward, IPVision VP of Business Development — 4 years • Richard Malpiedi, IPVision VP of Sales — 12 years ■ Vincent Lenzi, IPVision Inside Sales Support — 2 years • Nehemias Arias, IPVision Project Manager — 3 years • Parijat Bhamburkar, IPVision Senior Engineer — 10 years ■ Stephen Chapman, IPVision Engineer — 7 years • Abhijeet Bhamburkar, IPVision Support Engineer — 2 years • Willian Thornton, IPVision Deployment Manager — 7 years • Moises Molina, IPVision Technician III — 3 years • Antony Mills, IPVision Technician III — 2 years • Emmanuel Zamora, IPVision Technician II, 6 years • Jose Zamora, Jr. Technician II, 8 years • Jaime Salado, IPVision Technician I — 2 years ■ Luis Espinosa, IPVision Technician I - years PROFESSIONAL SERVICES CERTIFICATIONS In addition, IPVision provides the following Technical Certifications demonstrating the advanced training and experience that will be supporting this proposal: • RCDD certified for Layer 1 cabling ■ BICSI Certified for Layer 1 cabling IPVision, LLC ■1►► Mug& • Microsoft Certified Solutions Associate • Microsoft Certified Professional • Certified Project Manager Professional ■ VMWare Certified Professional 6 • VMware Certified Data Center Professional 6 • Cisco UCS Server Certified • Cisco Certified Network Associate ■ Cisco Certified Network Professional ■ Cisco Certified Design Professional • Certified Information System Security Professional • Advanced Certification for the Video Management Platform • Gold Certified for the Camera Manufacturers IPVision is offering products and system integration services for the categories listed below. IPVision has no limitations to provide complete turn -key solutions for these specific categories. Video Surveillance • IP Cameras • Encoders ■ Video Management Software • Virtualization • Central Management • Mobile Access • Servers • Storage • POE switches • Power supplies • Workstations • Monitors • Integrated IP Horns • Integrated Lighting Access Control ■ Door Controllers • Access Control Management System Software • Appliances, servers • Strikes • Magnetic Locks • Readers • Door Sensor Modules • Power supplies • In -line Resistors • Request to Exit sensors • Strobes • Horns IPVision, LLC ■ILk mass s■mm IF • ID badges ■ Lobby Management and Visitor Management systems ■ Maintenance and support • Etc. Low Voltage Cabling ■ Ethernet ■ Access Control • Fiber • Power supplies and sensors ■ Maintenance and support ■ Etc. Intercommunications • IP speakers • Radio Interoperability • Network Communication Software • Servers Multi -Media Presentation • Digital Media Systems • Encoding ■ Decoding • Monitors • Servers Remote Monitoring Services ■ 7 x 24 x 365 Monitoring services Support ■ 7 x 24 x 365 Help Desk system • Flexible service level agreements The levels of Technical Certifications that IPVision holds is well beyond most security integrators. Our technical expertise and knowledge starts the network and then spreads to the camera systems, door systems, intrusion systems, and communication systems. IPVision provides turn -key solutions for the ground up, commencing with BICSI Certified RCDD cabling experience. Our Engineers provide hands on administrative as well as end user training and then we wrap al projects up with annual post -installation support. Our post installation support is an on-line 7 x 24 x 365 days accessible Help Desk system. Our Engineering response time is four hours. All support is closely monitored and maintained in this customer accessible Help Desk system. The sales staff is also highly certified and has extensive technical backgrounds. IPVision, LLC L's" i►ilPbj i■rr Another value-added deliverable from IPVision are the complete and detailed maps and final configuration information provided post installation. These maps and configuration details provide all members with proper documentation for reference, for support, for planning, and for general knowledge. IPVision is a specialist in providing products and services around our chosen categories. We do all work with IPVision employees and do not sub -contract any physical labor or installation. We are certified partners with the top manufacturers of these hardware and software platforms. Our Inside Sales Teams can assist with quoting, order placement, order tracking, proof of delivery, and proof of Delivery. TRAINING: This solution will also include different forms of training. Training for the IT staff for supporting the system, training for the operators who use the system daily, and training for any other end users that La Quinta would like to have access to the system. In addition, there are very specific training modules offered from Genetec as well as on demand Genetec training videos via YouTube.com. Additional `refresher' training can be scheduled through the term of the support agreement at no additional charge. PROJECT MANAGEMENT; ■ A Project Manager is assigned and provides the following o Coordinates and facilitates kickoff, status (at agreed upon intervals) and close out calls. o Documents and distributes meeting notes/action items for all calls. o Creates and distributes escalation and contact lists. o Conducts daily status meetings to proactively identify any issues that may arise to mitigate risk o Facilitates any necessary change orders and administrative tasks as necessary. o Monitors project scope and expectations. o Identifies and manages project risks. o Monitors the status and progress of the project and quality of items provided. o Communicates at regular intervals as agreed upon o Acts as main POC to Customer if requested. nsures project timelines; dependencies, budgets and closure are met within the project lifecycle. PROJECT SCHEDULING Customer and Seller, who will jointly manage this project, will together develop timelines for an anticipated schedule ("Anticipated Schedule") based on Seller's Project Management Methodology. Any dates, deadlines, timelines or schedules contained in the Anticipated Schedule, in this SOW or otherwise, are estimates only, and the Parties will not rely on them for purposes other than initial planning. IPVision, LL C $k% ago& %sir■ �I Irv� PROFESSIONAL SERVICES FEES The total fees due and payable under this SOW ("Total Fees") include both fees for Seller personnel's time ("Consultant Fees' and any other related costs and fees specified in the Expenses section ("Seller Expenses"). Unless otherwise specified herein, taxes will be invoiced but are not included in any numbers or calculations provided in this SOW. Customer will be invoiced for the Total Fees of $ III G 1 for product and services. Service Fees hereunder are FIXED FEES, meaning that Customer will be billed for this precise amount, as specified below. f — EXPENSES All Seller expenses in performance of the Services are included in the total cost. Seller Expenses include, but may not be limited to: airfare, lodging, mileage, meals, shipping, lift rentals, photocopies, tolls and parking. Travel Time will not be billed to the Customer for this project. Two (2) weeks' advance notice from Customer is required for any necessary travel by Seller personnel. Seller will provide Services benefiting the location specified by the customer. PROJECT -SPECIFIC TERMS 1. Customer is responsible for providing all physical and communications access, privileges, environmental conditions, properly functioning hardware and software, qualified personnel, project details, material information, decisions/directions, and personnel and stakeholder interviews that are reasonably necessary to assist and accommodate Seller's performance of the Services ("Customer Components"). 2. Seller is not responsible for delays in performance directly caused by the unavailability of the Customer Components and will have the right to invoice Customer, with prior written notice, for time Seller personnel is thereby idled or to reassign Seller personnel to work unrelated to this SOW and the services hereunder. 3. Customer will provide in advance and in writing, and Seller will follow, all applicable Customer safety and security rules and procedures. 4. Customer will secure and maintain the confidentiality of all Seller personnel information. 5. When Services are performed at a Customer -Designated Location, the site will be secure; Seller is not responsible for lost or stolen equipment. 6. This SOW can be terminated by either party without cause upon at least thirty (30) days' advance written notice. SOW TERMS AND CONDITIONS IPVision, LLC ixMi 46 m■t ■n■ SFr 0 CONTACT PERSON(S) Each Party will appoint a person to act as that Party's point of contact ("Contact Person") as the time for performance nears, and will communicate that person's name and information to the other Party's Contact Person. The Customer Contact Person is authorized to approve materials and Services provided by Seller, and Seller may rely on the decisions and approvals made by the Customer Contact Person (except that Seller understands that Customer may require a different person to sign any Change Orders amending this SOW). The Customer Contact Person will manage all communications with Seller, and when Services are performed at a Customer -Designated Location, the Customer Contact Person will be present or available. The Parties' Contact Persons shall be authorized to approve changes in personnel and associated rates for Services under this SOW. PAYMENT TERMS Professional Services Payment terms per table below: EXPIRATION AND TERMINATION This SOW expires and will be of no force or effect unless it is signed by Customer, transferred in its entirety to Seller so that it is received within thirty (30) days from the date written on its cover page, and then signed by Seller, except as otherwise agreed by Seller. CHANGE ORDERS This SOW may be modified or amended only in a writing drafted by Seller, generally in the form provided by Seller and signed by both Customer and Seller ("Change Order"). Each Change Order will be of no force or effect until signed by Customer, transferred in its entirety to Seller so that it is received within thirty (30) days from the date on its cover page and then signed by Seller, except as otherwise agreed by Seller. In the event of a conflict between the terms and conditions set forth in a fully -executed Change Order and those set forth in this SOW or a prior fully -executed Change Order, the terms and conditions of the most recent fully -executed Change Order shall prevail. MISCELLANEOUS AND SIGNATURES This SOW and any Change Order may be signed in separate counterparts, each of which shall be deemed an original and all of which together will be deemed to be one original. Electronic signatures on this SOW or on any change Order (or IPVision, LLC •/ ►► ■�M1 copies of signatures sent via electronic means) are the equivalent of handwritten signatures. This SOW is the proprietary and confidential information of Seller. In acknowledgement that the parties below have read and understood this SOW and agree to be bound by it, each party has caused this SOW to be signed and transferred by its respective authorized representative. IPVision LLC By: sign m Name: Richard Malpiedi Title: VP Phone: 602-850-1388 or 480-498-2265 E-mail: rmalpiedi@ipvis.com Date: December 28, 2017 MaMngAddress: 9831 S. 515t St. C104 Phoenix, AZ 85044 La Quinta: Bye signalm Name: Title: Phone: E-mail: Mailing Address: City/ST/ZIP: Billing Contact City/ST/ZIP: �k A purchase order is required for project scheduling under this SOW. IPVision, LLC ATTACHMENT 3 NON -COLLUSION AFFIDAVIT FORM Must be executed by proposer and submitted with the proposal c T, (name) hereby declare as follows: T am V P of c)0 ZL-L___ (Title) (Company) the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the agreement of anyone interested in the proposed agreement; that tall statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or s�,* proposal. I declare under penalty of pe ' ry inder e f�the State a 'fornia that the foregoing is true and correct Proposer Signature: Proposer Name: t Proposer Title:y � GGG Company Name: )YV15foP r j Address: 176? � fcxf Richard Malpiedi From: Anthony Moreno <amoreno@la-quinta.org> Sent: Friday, December 08, 2017 4:26 PM To: Richard Malpiedi Cc: Vinnie Lenzi; Chris Escobedo; Martha Mendez•, Tustin Larson; Lisa Chaudhry Subject: RE: City Wide Camera System Mr. Malpiedi: We are in receipt of your Notice of Interest, and look forward to receiving your RFQ. Sincerely, Anthony Moreno I Public Safety Analyst City of La Quinta 78495 Calle Tampico - La Quinta, CA 92253 P:760.777.7027 Fax:760.777.1231 a m_oren o@ia-g uinta.or website: www.laquintaca.gov From: Richard Malpiedi [mailto:rmalpiedi@ipvis.com] Sent: Friday, December 08, 2017 3:07 PM To: Anthony Moreno Cc: Vinnie Lenzi Subject: City Wide Camera System Hello Mr. Moreno: IPVision, LLC is interested in submitting a proposal for a City Wide camera system for the City of L Quinta as set forth in the request for qualifications. We will be proposing a GENETEC Solution and you can see from this link https.,Hwww.genetec.comjsolutions/industries/cities that Genetec offers complete City surveillance solutions including success in reducing crime (Detroit), parking management (Ft. Lauderdale), community connections, card access control unified platform, mobile clients, intrusion alarm integration, etc. The quote below is from the City of Cincinnati: "When we are able to show that the video surveillance system serves to not only help police and deter crime, but also deliver more benefits to public safety, traffic management and the whole city, it's easier to get people to get buy -in on the project, either through financial funds or general support, and that is exactly what we have been able to do with the Genetec Omnicast Video Management System. We are extremely satisfied with the system and would recommend it to anyone," Barry Whitton, Computer Systems Analyst at Cincinnati Police Department Technology and Systems Section Our West Coast operations is managed at: IPVision, LLC 9831 S. 515t Street C104 Phoenix, AZ 85044 wwwA0vis.c0m Sincerely, Richard Malpiedi Office:480-498-2265 1 Mobile:602-850-1388 1 Fax:888-815-9842 rmalpiedi@ipvis.com www.iDVis.com 1 PVIS 1IN Legal Name I Registration Number lCounty City I Registration Date I Expiration Date IPVISION, LLC 1000028521 OUT OF STATE FORT LAUDERDALE 10/10/2017 10613012018 Foy W'9 Request for Taxpayer Drrv. Au gust 201 the rreTavwy peperine+x 4ldentfffcatfon Number and Certification J IMengl Revenue service on your Iaorrhe tax rowm) Wislon. LLC N aw• �f c44 rw ucw vuwoeo amay name. rr omtlrom imm above n Check appropriate box for federal tax classification: e ❑ Individuaysob proprietor ❑ C Corporation ❑ S Corporation ❑ Partnership ❑ 7rus�/estate 0 0 limited lability company. Enter the tax classification (C=C corporation, S--S corporation. P-_pertrrershlp) to C Adbass (rhurnber, street. and apt. or suMe no.) 5819-A North Andrews Way City. state, and 21P code Ft. Lathdardale, FL 33309 List accent nsmoxlsl hmsrn (optioned Give Form to the requester- Do not send to the IRS. Exemptions (see kmuuctkx*. Exempt payee code (N arrh Exemption from FATCA reporti g code (N any) name ano aaaress (opnong Taxpayer Ident f' (cation Number MN Eater your T)N in the appropriate box. The TIN providod must match the name given on the "biome• lineI Social ascurity number re avoid backup withholding. For individuals, this is your social security number n pag 3.However, for � resider! alien, $ale prapttetrx, or disregarded entity, sae the Part I instructions an page 3. For other entities, N Is your employer kkntiflcatwn number PN), If you do not have a nuttier, set How to get e 77N on page 3. Note. if the account is in more than one name, we the chart on page 4 for guidelines on whose n+Joaer WwmfioV*M numbs. number to enter. r--- 1 3I 71 91 619 Car ificaltion Under penalties of perjury, I certify that: 1. The number shown on this form Is my correct taxpayer identification number (or I am waiting for a number to be issued to me), and 2. 1 am not subject to backup withholding because: !a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue ',&vice [IRS) that I am subject to backup hithhoidirig as a result of a faik irr,• to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding, end 3. 1 am a U.S. citizen or other U.S. person (defined below), and 4. The FATCA code(s) entered on this form (If any) indicating that I am exempt from FATCA reporting is correct. Cardfleatlon Instruetlens. You must cross out item 2 above R you have been notified by the IRS that you are currently subod to backup withhokilrtg because you have felled to report all interest and dividends on your tax retum. For real estate transactions, item 2 does not apply. For mortgage Interest pall acquisition or abandonment of secured property, cancellation of debt. contributions to an Individual retirement arrangement (Its, and generally, payments other than interest and dividends, you are not required to sign the cedificallon, but you must provide your correct TIN. See the Instructions on page 3. f yy Sign sivietuire or _ 7-71> Here Us. p«aon ► ! oats ► General Instructions Section references are to the I ntemal Revenue Code uniess ouuwwmse noted. Futt" davafopmuft. The IRS ties created a page on IRS.gov for INorman oo about Form W-9, at www.ua 9ov/w9. Wormetion about any fume nowdopmom affecting Font W9 (such as %7ziation enacted after we n4saw itj wdl be pasted on the[ page. Purpose of Form A person who Is required to file an information return with the IRS must obtain your correct taxpayer identification number (TIN) to report, for example, income paid to you. payments made to you In settlement o1 payment card and third party network trarySaCSiIXLS, real estate lransactr;na, mor.gage interest ycrj ,paid. W,'4u:r tioo or ab ndorkmaM of secured proporry. r,sryc nlh7 p:h of debt. or r,�x-c+t,rrar4. ya: made to an IRA Use Form W-9 only if you we a U S. person (including a resident alien), to provide your correct TIN to the person requesting it (the requester) and, when applicable, to: 1. Certify that the TIN you are giving Is correct (or you are waiting for a number to be issued), 2. Certify that you are rat subject to backup withholding. or 3. Claim exemption from backup wftt*x** g N you are a U.S. exempt payee. N applicable, you are also certiy4mg that as a U.S. person, your allocable share of any partnership Income from a U.S. trade or business is not subject to the withholding tax on foreign partners' share of effectively connected •income, and 4. Certify Shah FATCA cedes) entered on this form (N any) indicating that you are exempt from the FATCA roporwg, is correct. NOW N you are a U.S- person end n requexter gives you a form otherthtari Form W 9 to request your TIN, you must use the nxiuerttaes form N 6 is tia@y wmRar to this Form W-9 Dentition of a U.S. penwL For federal tax purposes, you are considered a U.S. parson it you are: • An individual who is a U.S. citizen or U S. resident alien, • 4 pwiniv5Mrp. corpor;3Tlc , comps .y, or., created or organized in the ll[t-!n! Stahl 05 or under rfre !rr,4s of the tin it:-d Srattc.. • An estate (Other than a foreign estate), or • A domestic trust (as defined in Regulations section 301.7701-7). Specid runts for perbnrships. Partnerships that conduct a trade or business in the United States are generally required to pay a withholding tax under section 1446 on any foraW partners' share, of effectively ebrnocted taxable income from such business. Further, in certain cases where a Forth W-9 has not been received, the odes under section 1446 require a partnership to presume that a partner is a foreign person. and pay tithe section 1446 wMV%oid'rg tax Ttxtafore. N you are a U S. paluin !that is a P&Woar in a partive ship canductnhg a usde or business in Vie United States, praWde Form W-9 to the p: bWJ$hrp 10 extabllih your U.S. status and avoid section 1446 withholding on your share of Partnership income. Cat. No. 10231 X Form Ili-9 (Rev. 6-201:4 Evanston Township High School Evanston, IL Mike Corcoran Director of Technology corcoranm eths.kl2.il.us 847-424-7126 Service with district for 3 years completing phase 1 of access control and video project including 12+ doors and 120 cameras. Phase 2 for this summer with an additional 100+ cameras. Panduit Corporation Tinley Park, IL Joe Waldvogel Security Operations Manager Sew anduit.com 708-532-1800 Service with Panduit for 7+ years on a global basis for access control and video with 400+ doors and 700+ cameras globally. There are three (3) options to request service: 1) Via the internet: a. https://helpdesk.iovis.com/ b. Log In c. Create a New Ticket d. Provide detailed issue along with contact information - About 5•ryres a e M." Y, 2) Via an email: a. us-support2ipvis.com b. Send an email i. Provide detailed issue along with contact information ii. This automatically generates a New Ticket .+ n. I. m.17'.1 ri ra. 1-4-- 3) Via a voice mail: a. Leave a voice mail b. 1-866-775-9454 i. Press option '3' ii. Provide detailed issue along with contact information iii. This automatically generates a New Ticket Logged in: rma[piedi@ipvis.com (https://portal.genetec.com/) Find Us (about-us/contact-us) Careers (about-us/careers) English Q 0 Our expertise What we do Our support Who we are Contact Us Cities Building safer cities for the future. Safe cities attract businesses, foster innovation, and provide countless opportunities. With city populations on the rise, urban planners, municipal governments, and businesses have to make important decisions about safety and security. By working collaboratively, we can lay the groundwork that will ensure the continued success of our cities and their citizens. Citywide Surveillance (/solutions/industries/cities#CitywideSurveillance) Solutions for cities (/solutions/industries/cities#SolutionsForCities) Customers (/solutions/industries/cities#Customers) Related products (/sol utions/i nd ustries/cities#Rel ated Products) Citywide Surveillance Improve emergency preparedness Maintaining a safe, secure environment is the top concern of every city. A cornerstone of keeping cities and citizens safe is the ability to respond quickly when unplanned events or natural disasters occur. By implementing emergency management solutions that facilitate public -private partnerships, cities can help stakeholders proactively assess and prepare for emergency situations in education, public utility, and other municipal areas. � I M, OWA Increase situational awareness When it comes to ensuring public safety, and maintaining a secure environment, having a complete picture can make all the difference. Providing security and law enforcement with greater situational awareness is crucial. Cities need a solution that allows public organizations to grant police departments full system access to view cameras or lockdown facilities in order to respond to threats effectively. Enhance operational efficiency Today, cities have more people, assets, and information in motion than ever before. Without a comprehensive strategy, our urban environments run the risk of becoming inefficient places to live and work, which can lead to lost productivity, reduced quality of life, and increased crime. Cities require a solution that effectively and intelligently manages multiple aspects of daily life, including traffic, transportation, and infrastructure. "When we are able to show that the video surveillance system serves to not only help police and deter crime, but also deliver more benefits to public safety, traffic management and the whole city, it's easier to get people to get buy -in on the project, either through financial funds or general support; and that is exactly what we have been able to do with the Genetec Omnicast VMS. We are extremely satisfied with the system and would recommend it to anyone," M Barry Whitton, Computer Systems Analyst at Cincinnati Police Department Technology and Systems Section Solutions for cities Your whole environment (/solutions/all-products/security-center) A comprehensive security platform that shows you the big picture gives you the ability to work smarter by providing enhanced situational awareness, improved operational efficiency, and increased productivity. Everything at a glance (/solutions/all-products/omnicast) Protect people, operations, assets and environments by deploying an open, flexible video management system that allows operators to rapidly assess and respond to emerging threats and evolving situations. Get everyone sharing (/solutions/all-products/clearance) Allow police officers, investigators, and security managers to gather digital evidence from a variety of sources and then easily store, manage, review, and share it from within a single application. Cloud storage for working together (https://www.stratocast.com/) When the private sector deploys cost-effective cloud -based video monitoring, businesses can easily share and collaborate with law enforcement to help keep communities safe and thriving. Community -minded connections (/solutions/industries/community-connect) With a framework that facilitates public -private collaboration, you can build ties between stakeholders and encourage community -driven solutions that work towards common goals, including public safety, economic growth and operational efficiency. Read more about solutions for cities. (https:Hresources.genetec.com/citie s.genetec.comlcitie (https:Hresources.genetec.com/citie parkin } to laud le-#-irtfographic} ONC17RD ; FORT LAUDERDALE 2 mgnthsjw QQ17-11-oEA3&00) 2a days sgC (2o17-12-Q8T 1241Y�j Citywise Vision zmonths aao (2o17-10-25T13:11.28) Concord Parking How the City of Book Parking in the City Concord Parking Detroit reduced of Fort Lauderdale improves parking crime by 50% niauo, VIlluvo, aiw citi&Ci* qlg t%*fte( Continue reading... Read more Read more Access all resources (https://resources.genotec.com/cities) Customers Town of Palm Beach Law enforcement in Town of Palm Beach leverage AutoVuTI ALPR and OmnicastTl Video Surveillance to secure leads in 99% of cases. Read More (/solutions/resources/town-of-palm-beach) Dacorum Borough Council Decorum Borough Council invests in major surveillance upgrade to improve incident response and better service for residents and businesses. Read More (/solutions/resources/dacorum-borough-council-surveillance-camera-systems) Login Find us (https://www.genotec.com/about-us/contact-us) Careers (https://www.genetec.com/about-us/careers) Our expertise What we do Our support Who we are Request Demo (https://www.genetec.com/about-us/contact-us) Home (http://resources.genetec.com/) I am looking for.. My industry is.. I am interested in.. Customer stories (https://resources.genetec.com/case-studies) Blog (https://resources.genetec.com/blog) Home (https://resources.genetec.com/) a Featured content (https://resources.genetec.com/en-home-page) » How the City of Detroit redu... How the City of Detroit reduced crime by 50 DECEMBER 8, 2017 When a city is looking to invest in smart city solutions, safety is often one of the key drivers for implementing an initiative. Crime prevention can be aided through smart surveillance by enabling authorities to have real-time access to video surveillance (https://www.genetec.com/solutions/al1-products/0mnicast) systems. The goal is to spot potential incidents that threaten security and manage events as they happen. The City of Detroit has taken this approach and created Project Green Light, which allows for efficient incident management and a collaborative response between citizens and the Detroit Police Department. The challenge: address violent crime in the City of Detroit When it comes to facing any challenge, particularly in an urban environment, understanding the situation goes a long way. In Detroit, Michigan, city officials looked at occurrences of crime and found that in the first half of 2015, nearly a quarter of the city's violent crimes happened within 500 feet of a gas station after 10 pm. Once they knew where crime was happening, city officials were in a better position to prevent or mitigate its impact. In traditional policing, a crime occurs and someone alerts the Police Department (PD) via a 911 call and the police then arrives. The issue with this is that there needs to be an investigation, the PD needs to find, question witnesses, and follow up; this can take many days/weeks to move forward and to solve crimes. With Project Green Light, if there is an issue at one of the greenlight locations, the PD has immediate access to the scene via cameras and this insight/view enables them to act in seconds. They can dispatch a patrol car and use a high definition video recording that is used to help the PD on the way to the scene. Overall, it helps solve crimes faster, and in many cases, this project helps to deter crime. The best chance any city's police force has of preventing or stopping crime is to intervene as quickly as possible, and with as much information as they can gather. When police officers arrive on a scene after the fact or if they enter a situation unprepared, it is much more difficult for them to do their jobs. While surveillance cameras can provide crucial information about what is happening in and around any location, simply adding more cameras does not go the full way to helping police officers respond in the most effective way. To leverage the full benefit of video surveillance cameras, a police force must have easy access to video footage in real-time and have a good coverage surrounding the area. Knowing all this, the City of Detroit worked with its citizens and used technology to help bridge the connection between businesses and the PD. To begin, business owners installed HD cameras inside and outside their establishment with additional lighting to sufficiently cover all areas of the property. Second of all, the business owners collaborated with the Detroit Police Department (DPD) by providing them with real-time access to their cameras at all times. This means that the PD can access the video from their central monitoring facility. Lastly, they installed enhanced exterior lighting systems and a green flashing light, identifying their participation in the program. The best part? There is no storage and no maintenance; all video is stored on the Microsoft Azure cloud platform. The solution: connect and share live video footage with police Project Green Light (http://www.greenlightdetroit.org/) began in January of 2016. As the first public -private community partnership of its kind, the project combines real-time crime - fighting and community policing to improve neighborhood safety and promote the growth of local businesses. At its core, Project Green Light strengthens the city's efforts to prevent, identify, and solve crime. The project began with the partnership of the Detroit Police Department with eight gas stations that installed or already had high definition Axis video surveillance equipment set up around their facilities. In addition, the police department and the city also assigned staff to receive, monitor, and analyze video feeds from the various partnering locations. The conntected video platform is the Genetec StratocastTM (https://www.stratocast.com/) cloud - based video surveillance solution. By leveraging Microsoft Azure, we have been able to provide a highly flexible solution for DPD to easily scale the available storage capacity of their surveillance system and eliminate the need to invest in additional servers. The partnering locations transmit live footage to the Detroit Police Department's downtown headquarters, where it can be monitored by a 40-member police unit. This footage helps officers catch criminals after the fact and search for suspects. It also allows them to pay extra attention to areas where criminal patterns seem to be emerging or where crimes typically occur. The result: Increase in public and business safety In a recent press conference, the Mayor of Detroit (https://en.wikipedia.org/wiki/Mike_Duggan) stated that since the launch of Project Green Light, violent crime has gone down by 50 percent. As a result of the project's success, other businesses namely convenience stores, fast food restaurants, liquor stores and numerous gas stations are now keen to join. The good news? The city and technology partners are making it easier for them to do so. The list of other US cities interested in implementing the project is growing rapidly. The ultimate success of the project is measured in the reduction in crime and the peace of mind that the flashing green light provides. It assures residents that it is ok to venture out past 10 pm to get milk, gas, or dinner. Are you interested in building a safer community? Visit our Community ConnectTM (https://www.genetec.com/solutions/industries/community- connect) webpage to learn how we can help. (https:l/re��.'f�ec.com/en-hnme-pagelseasons-greetings) [https:h�s��.genetec.aamlen-home-pagelsn-genetec-airport- Season's greetings sense-V Genetec Airport Sense booklet Happy holidays from all of us at Genetec! Genetec Airport Sense gives you the ability ... OTHER CONTENT IN THIS STREAM (hit ps: //r e s ou f ces.genetec. cc m/en - hom e - pagelg a tti ng-started -wit h- digit al ce manag ement.) Getting started with digital evidence management Your complete guide to Xv id p.&ital evidence management system a (https://resource home -page/ helps-yau-� happening) 2OUU�r -21n)� Genetec Airport Sense Visual reF Season's greetings booklet you need Happy holidays from all Genetec Airport Sense of us at Genetec! gives you the ability to transform the data ty Continue reading... %%be d�nd turn it into Continue n practical usiness Return to Home (https://resources.genetec.com/) Contact us (//www.genetec.com/about- us/contact-us) f (http://www.facebook.com/Genetec) in (http://www.linkedin.com/company/genetec) %F (http://twitter.com/Genetec) 6A (//www.genetec.com/about-us/contact- us.html) Privacy policy (https://www.gonatec.com/privacy-policy) I Terms of use (https://www.gonetec.com/terms-of-use) 0 2013-2017 Genetec Inc. TM trademark of Genetec Inc. Case Study Chicago OEMC Chicago breaks through departmental siloes with Genetec'"" Federation TM to enhance city security Chicago's Office of Emergency Management and Communications relies on GenetecTM professional services to deploy and evolve unified command center using Security Center Business challenge The City of Chicago, in the State of Illinois, is the third most populous city in the United States. 2.7 million residents call the `Windy City' home, and its Chicago O'Hare Airport is consistently ranked amongst the busiest in the world. Rich in history, culture and commerce, the City of Chicago has become a well-known international hub. In the post-911 era, the Chicago Police Department (CPD) implemented the Genetec'" Omnicast'" video surveillance system which was funded by a Homeland Security grant. The IP video system helped the CPD protect the communities, businesses and critical infrastructure which are vital to the city's success. As the city grew and the use of video surveillance led to more criminal prosecutions, the CPD was able to easily expand its Omnicast'" system. More cameras were added regularly and other city departments invested in `eyes on the ground' to better manage their security responsibilities or those related to other department functions such as transportation. The ongoing growth of surveillance through the city eventually led to some challenges. There was a rising concern for citizen privacy, inconsistent department policies, and gaps in communication between entities. The City of Chicago saw an opportunity to do things differently; the answer was greater collaboration through a new central command center called -the Office of Emergency Management and Communications (OEMC). Genetec Federation`" enhances collaboration and response The success of the OEMC has led to safer communities and better internal coordination for the City of Chicago. According to Ruben Madrigal, Emergency Department Director at the Chicago OEMC, "We are the centralized department that manages and operates the city's public safety communications systems and coordinates the response with all public safety entities. We're not isolated or siloed. Instead, we work very closely with all other departments and share access to cameras. This collaborative model helps us streamline city-wide efforts during major events, whether planned or unplanned, and handle emergencies." Summary Client name: Chicago Office of Emergency Management and Communications Organization size: Over 16,000 public safety employees Products: Security Center, Omnicast'", Synergis", AutoVu'", Security Center Mobile Industry: City -Wide Surveillance Location: Chicago, Illinois, United States Partners: Motorola Solutions The catalyst of this collaborative model was the Genetec'" Federation'" feature. The OEMC used Federation'" to build an impressive 22,000-camera system, pulling existing camera feeds and footage from other city departments and command vehicles into a central command center. OEMC operators work from a world -class computer -aided dispatch (CAD) system which is fully integrated with the Omnicast'" video surveillance system, radio communication devices and portable data terminals in emergency response vehicles. Motorola Solutions, a Genetec-certified integrator specializing in mission -critical technologies, assisted OEMC with the elaborate system design and implementation. "We have access to cameras from organizations such as O'Hare International Airport, Chicago Transit Authority, Chicago Housing Authority, Chicago Public Schools, and more. That's the strength of our system — the fact that we are able to bring all these cameras into one central location," says Madrigal. Security Center provides unified and autonomous control Each department still retains its autonomy. For example, depending on roles and privileges, a CPD police officer can watch cameras to monitor drug activity, or review video footage for investigations. User permissions and system rules have been set to respect complex hierarchies, but the OEMC reserves first priority rights. After realizing the benefits of unified command, OEMC leveraged the Genetec'" Security Center platform for other applications beyond the Omnicast7 video surveillance system. In an area with little coverage or to conduct covert operations, officers can stream video back to OEMC operators using the Security Center Mobile app on their mobile devices. The Synergis'" access control system was added to hundreds of doors within its main hub, allowing the team to closely monitor and report door activity in the building. Fixed and mobile AutoVe automatic license plate recognition (ALPR) cameras also watch over busy intersections and roadways, alerting the OEMC to wanted vehicles. OEMC gets sound support from Genetec" professional services team The OEMC appreciates the reliability of the Security Center Platform, and their team also trusts the expertise of the Genetec'" Professional Services team when needed. Technical support engineers and project managers work with OEMC so that if issues or questions arise, they are handled quickly. "There are so many entities that depend on the video and other systems. If there is a major event or even if there is a traffic accident on our streets, we want to be able to see what's going on so that we can respond immediately. That dedicated support is critical to securing our city, and making sure our teams are operating at full capacity and full efficiency," explains Madrigal. As the platform expansion continues, having a dedicated project manager onsite helps the OEMC plan and coordinate new projects and implement cutting -edge applications. "We're a big entity and we have a very unique system. The dedicated project managers have streamlined our processes, saving us considerable time and effort. And time always turns into dollars. We are getting that much - needed personal touch and we know Genetec" is on our side." What's next for the Chicago OEMC? The OEMC is always looking for ways to improve processes and expand the unified platform's capabilities. Adding body - wearable cameras to field officers, and bringing video back to the central operations is next on their list. The team is also looking at expanding the use of Synergis— access control to other city buildings and using the map -based interface, Plan Manager to increase efficiency at locating doors, cameras and other devices. Genetec Inc. Chicago Office of Emergency Management and Communications • Case Study "We're a big entity and we have a very unique system. The dedicated project managers have streamlined our processes, saving us considerable time and effort. And time always turns into dollars. We are getting that much - needed personal touch and we know GenetecTM is on our side." genetec.com/locations ® Genetec Inc., 2016-2017. Genetec, Omnicast, Synergis, AutoVu, Federation and the Genetec Logo are info@genetec.com trademarks of Genetec Inc., and may be registered or pending registration in several jurisdictions. Other ®ten etec trademarks used in this document may be trademarks of the manufacturers or vendors of the respective products. Case Study City of Lakeland �e ��k*of LM CITY HALL Floridian city standardizes on Genetec Security Center for expansive surveillance and access control upgrades City of Lakeland improves city security, building safety and community efficiency while lowering total cost of ownership Business challenge Located between Tampa and Orlando, the City of Lakeland is home to just over 100,000 residents, and the surrounding Lakeland -Winter Haven area, known as Polk County is home to a population of over 600,000 people. Its name stems from the thirty- eight named lakes in the vicinity. The community and culture of Lakeland revolves around these vast bodies of water and the activities available at numerous parks and recreation centers. While surveillance efforts had been initiated to keep citizens safe, the City of Lakeland was dealing with many different disparate analog and DVR systems. In 2004, the water utility department first began the search to upgrade its video surveillance systems. The City of Lakeland wanted a more robust, and reliable IP-based security system which would help its departments take advantage of the growing fiber infrastructure throughout the city. With buy -in from city board members and the IT department, the water utility department moved forward with Genetec Omnicast IP video surveillance system. Three years later, the city's IT department initiated a city-wide expansion project which would expand the system across all other local organizations, and upgrade to IP access control in various buildings. After much deliberation, the City of Lakeland chose to standardize on Genetec Security Center, the unified security platform which includes video surveillance, access control and automatic license plate recognition systems in one solution. SiteSecure, a leading security integrator which was recently acquired by Miller Electric Company, is currently contracted to handle installations and maintenance for the city-wide expansion project. Security Center enables massive savings and gradual growth While the city-wide system is ever -evolving, Security Center is currently installed at 53 sites throughout the City of Lakeland. These sites include waste and water facilities, police and fire departments, city hall, libraries, park and recreation buildings, public works facilities, the regional airport and others. Omnicast and Synergis, the video surveillance and access control systems within Security Center, are managing a total of 650 cameras and over 450 doors, respectively. Summary Client name: City of Lakeland Organization size: 2800 employees Products: Security Center, Omnicast, Synergis Industry: City -Wide Surveillance Location: Lakeland, Florida, USA Partners: SiteSecure, Axis Communications "The scalability and flexibility of Security Center has been phenomenal," said Alan Lee, Security and Safety Systems Supervisor, Public Works Facilities, City of Lakeland. "With the new unified platform, we have been able to accommodate every single need or application that has been requested by our city organizations." One of the biggest persuaders for the City of Lakeland to choose Security Center was its innate open architecture which allows the city to choose its preferred brands and models of hardware, while also leveraging existing investments to lower their total cost of ownership. "We were able to preserve existing analog cameras and also the cable, power and card technologies from previously installed access control systems at various sites," explained Lee. "This was a huge selling point for senior management, since we were able to capitalize on existing investments and save around $300 per door and $200 per camera." Segmented for easier management but centralized for support All cameras and access control devices are located within the same Platform, but the City of Lakeland has implemented very granular partitioning so that each department has exclusive control of the video and access control for their own buildings. Over 200 system users have access to the system with specific privileges set according to their various functions, and over 3300 cardholders can freely move through city buildings, when and where permitted. Designated "partition leaders" at each department are City of Lakeland • Case Study responsible for issuing badges, changing rules or accessing video, where applicable. The Active Directory feature helps the city's IT department streamline the whole process, offering centralized management and synchronization of Windows user accounts with Security Center's administrator and cardholder accounts. With full administrative control over all local systems, the IT department can also offer convenient and centralized support. "We have become a one -stop -shop for servicing all of our city departments, which saves everyone considerable time," explained Lee. "There's no more need to jump through hoops. One call to our department and we can we update door schedules, tweak access control rights, and immediately activate or deactivate cardholders. This helps to keep our buildings operationally efficient and secure." Standardization helps improve city living While the new platform has certainly contributed to keeping city buildings secure, the neighbourhood has benefited from Security Center as well, making life in the City of Lakeland easier and safer. For example, to accommodate community events or city hall meetings, system administrators can implement temporary door schedules to provide citizens with free -flowing access to buildings after-hours. An incident captured on camera at the aquatics center also contributed to policy improvements. After a resident member slipped at the aquatic center when exiting the pool, video archives showed that the pool equipment container was used as a hand railing. The container rolled and caused the fall. The City of Lakeland was able to quickly address the issue by moving the equipment container away from reach to keep people safer. According to Lee, "Witnessing the efficiencies that have been experienced by each department and the community as a whole, the City of Lakeland has increased its budget year -over -year for the last five years for continued city-wide expansion with Genetec Security Center." Infrastructure at a Glance Security Center sets the stage for even greater expansion With federally -mandated compliance standards being imposed on all electric utility organizations, the City of Lakeland is focused on re-evaluating and upgrading all of the Lakeland Electric systems, while possibly unifying perimeter protection with Security Center. The city is also making the Lakeland Linder Regional Airport a priority in its expansion, bringing more doors and cameras online. Finally, the city is also looking into AutoVu license plate recognition for both law enforcement and parking applications. "We started with 12 cameras and a few doors, and now we are closing in on 700 cameras and 500 doors, all connected to our city infrastructure. It is really impressive to see where we have come from, what we can do with the system and what the future holds for the City of Lakeland. We have definitely chosen the right platform as Security Center gives us the flexibiliry to achieve any objective," concluded Lee. The City of Lakeland chose Axis network cameras in the majority of locations, as well as Axis video encoders for analog to IP conversion. HID Global V-100 and V-2000 controllers were chosen to get the 450 doors onto the network. All systems are connected to the city's fiber network, streaming video and access control data back to centralized archiving. As per Florida laws, video and data are kept for a minimum of 30 days. Genetec Inc. genetec.com/locations info@genetec.com @genetec ® 2015-2017 Genetec, Inc. All rights reserved. Genetec, the Genetec logo, Omnicest, Synergis, and AutoVu are either registered trademarks or trademarks of Genetec. All other trademarks contained herein are the property of their respective owners. Lw."d. Case Study City of Richmond City of Richmond improves parking enforcement efficiency with AutoVuTm Managed Services Parking enforcement productivity surges at the City of Richmond with Autovu managed services which delivers uncompromised reliability Business challenge The city of Richmond is considered the fourth most populous city in the state of Virginia, United States. Located at the center of the greater Richmond Metropolitan Area, and just 98 miles south of Washington, DC, Richmond is known for its historic and architectural charm, and flourishing cultural scene. For residents and an influx of daily commuters and visitors, Richmond offers just under 1,500 on -street metered parking spaces, 5,000 residential and time -limited on -street spaces, and over 5,000 off- street spaces in approximately 20 lots and garages. A few years ago, Richmond invested in a vehicle booting program for its on -street parking to encourage better parking compliance. While the booting program was effective, parking enforcement officers spent their shifts walking up and down parking zones and city streets checking vehicles at random to identify those with outstanding infractions. Enforcing the permitted residential and time -limited zones in the city of Richmond was also a very time-consuming process for parking enforcement officers. Officers would validate printed permit decals one by one which was susceptible to errors, especially when decals were not properly displayed or hidden behind dark tinted windows. In areas where parking rules designated 15 minutes up to 4 hours of free parking without a permit, chalking tires was routine. However, cunning visitors would monitor officers and wipe chalk off their vehicles' tires to avoid ticketing on the next walk -by. With objectives to maximize resources and boost the parking enforcement team's efficiency, the city of Richmond relied on the expertise of SP+ Parking, whose team is contracted to oversee the parking enforcement on behalf of the City of Richmond. SP+ Parking proposed Genetec AutoVu, the automatic license plate recognition (ALPR) system as the proven solution to enhance city parking enforcement. AutoVu ALPR simplifies City of Richmond parking enforcement In a phased parking solution upgrade, the City of Richmond first equipped one vehicle with the AutoVu ALPR system for scofflaw identification. Then later on, residential parking permits were Summary Client name: City of Richmond Products: AutoVu Managed Services Industry: Parking Enforcement Location: Richmond, Virginia, United States Partners: SP+ Parking associated to vehicle license plates, and the City equipped another vehicle with the ALPR system for overtime and permitted enforcement. "While the city started with one AutoVu system for scofflaw identification, there were always expansion plans in mind. Once we were able to show how efficient the team could be with the ALPR technology, we were confident that we would be able to help them gradually add more mobile systems to really ramp up the parking enforcement throughout the city. AutoVu is a great tool that helps the parking enforcement team excel at their jobs," said Johnnie Hogue, Regional Manager, CAPP, at SP+ Parking. Today, the two AutoVu mobile ALPR systems help to simplify the enforcement task for parking operators who no longer have to search for printed decals and chalk tires. Operators select the zone to enforce on the touch -enabled, in -vehicle laptop and drive up and down streets, while the AutoVu cameras scan license plates and alert operators to unpermitted, overtime or scofflaw vehicles. Uniquely for overtime parking, the digital tire chalking feature of AutoVu captures wheel images of parked cars to compare them to images from subsequent passes. Operators are presented with wheel images; if the tire valves have not shifted, the operator can then confirm the violation. "People don't even know that we are digitally chalking their tires now. If someone calls to say they were not parked in the area or did not surpass the time limit, we can pull up the images and disprove their claims. We have pictures of the vehicle license Ca " M plate, comparable wheel images and date and time stamps. There is no disputing the evidence," explained Javon Barner, On -Street Parking Enforcement Manager for the SP+ Parking. Moving to AutoVu Managed Services delivers 99% reliability While the AutoVu systems were delivering as promised by helping the parking enforcement team cover more ground in less time, IT -related issues began surfacing. Since the system was being hosted on internal servers, compatibly issues with IT policies would randomly cause the system to go offline. After some initial troubleshooting, the city of Richmond and SP+ Parking reached out to the AutoVu experts at Genetec for assistance. The recommendation was to transition to AutoVu Managed Services (AMS), the cloud -hosted parking enforcement service offered by Genetec, from the server -based AutoVu system. "When the ALPR system was hosted on our own servers, we used to experience some performance lag and internal IT conflicts. We spent a lot of time troubleshooting for issues, so our system was only up around 55% of the time. Now, with the hosted service from Genetec, we have upwards of 99% uptime, and no issues," said Barner. AutoVu Managed Services allows Richmond to experience all the benefits of efficient scofflaw identification and parking enforcement in a cost-effective, highly -reliable turnkey solution. AMS requires no on -site servers, freeing up IT resources for other business tasks and minimizing costs associated with procuring, powering and maintaining infrastructure. For a manageable monthly subscription fee, Genetec handles all the back -end system updates and maintenance, and ensures the system is optimized to run at peak efficiency on behalf of the City. If parking permits or scofflaw lists need to be updated or if the city of Richmond has any questions, Genetec experts quickly handle all requests via email or phone. "In case we need assistance, Genetec is always quick to respond. We regularly email our permit and scofflaw lists to Genetec, and within minutes, everything is up to date. The best part about AutoVu Managed Services is that we focus on the parking and let the experts handle the technology," continued Barnet. Genetec Inc. genetec.com/locations info@genetec.com @genetec City of Richmond • Case Study Compliance and customer service gets a boost with AutoVu Since implementing AutoVu, the City of Richmond has seen tremendous gains in parking enforcement. Not only has system reliability increased significantly, but improved accuracy has minimized the number of errors in citations. With AMS working at peak efficiency, parking officers have been able to maximize their productivity, making the most of each shift. The City has experienced a 6.5% increase in citations, and 13% increase in scofflaw identification. With these results, Richmond is looking to further expand their AutoVu mobile fleet, and cover even more parking zones. The next phase is likely going to include integrating over 160 metered pay stations into the system for real-time enforcement of more time -limited zones. The parking team is also looking to tap into the advanced reporting features of the ALPR solution to better understand how residents and visitors are using its parking services at various times of the day or year. "During the day, we cannot afford gaps in our parking enforcement. We need to be as efficient and effective at enforcing permitted and time -limited zones as well as detecting those scofflaw vehicles. Since moving to AutoVu Managed Services, our system is constantly up, and complaints about enforcement gaps from neighborhood committees are down. And there's nothing to do on our end, except to use the system and encourage better parking compliance," concludes Steve Bergin, Parking Manager, CAPP, at the City of Richmond. "The best part about AutoVu Managed Services is that we focus on the parking and let the experts handle the technology." C Genetec Inc., 2016-2017. TM trademark of Genetec Inc. 12/28/2017 City of Fort Lauderdale Parking Enforcement I Genetec !0!tYJff! of Fort Laudwdale Products Used Security Center AutoVu Comprehensive unified security Automatic license plate recognition (solutions/all-products/security-center) (solutions/all- prod ucts/autovu) t } Need more information about this project? Download the detailed case study (Documents/EN/CoseStudies/EN-Genetec-City of- ort-Lauderdale-Case-Study pdfl U https://www.genetec.com/solutions/resources/city-of-fort-lauderdale 3/4 12/28/2017 City of Fort Lauderdale Parking Enforcement I Genetec Related Case Studies BJ's Wholesale Club Maintains a Safe and Secure Environment with Surveillance Software I� Homemakers Furniture Meftife- S I A CI a 0 Met Life Stadium Intelligent Evidence Management at University of Texas at Arlington Parking Services at University of Wisconsin — La Crosse Genetec UN1nqMS"YOr &**'^HU11 University of Hull Campus with IP Access Control Contact Us (/about-us/contact-us) 17 https://www.genetee.com/solutions/resources/city-of-fort-Iauderdale 4/4 Creating safer cities. Net worIc video su v-eillanco with � excellent L-nage duality. Every time. AXIS . C O M M U N I C A T I O N S It �J ca 110 r� ]people The right to feel safe and secure is a fundamental principle of a healthy and functioning society. With Axis' solutions for city surveillance we can help you in keeping the public safe, while at the same time respecting personal integrity and not monitoring more than necessary. Using city surveillance is not just about protecting the public from crime or keeping treasured buildings safe from vandalism. It's also about making sure that the traffic flows and minimizing the risk of accidents. A city that runs smoothly and is perceived as safe can really make a place bustling with life. This in turn gives an overall boost to your city image and attracts tourists and investors. With city surveillance solutions you can add to the quality of life for your citizens — the ability to create a safer, smarter city is in your hands. Anything can happen in a large city, every minute of every day. It's impossible to be everywhere at once, and a waste of time and police force. With Axis' solutions for IP surveillance, you can follow your entire city in the sharpest real-time HDTV. No matter the weather conditions. No matter the time of day. No matter any attempts at tampering. Being the world leader in video surveillance, we've got it covered! Grow with )roar cit- When investing in a surveillance solution, you need it to improve your security today and be prepared for the challenges of tomorrow. With Axis' solutions you can be sure to get an open and flexible platform that can be integrated into existing analog equipment and CCTV installations step by step - as they're needed. Axis' open system also allows you to add functionality later on - from encoders and cameras to proactive security measures and video intelligence. At Axis we can also assure that all our products are compatible with future innovations so that you can rest assured that you are making a sound short and long-term investment for your business. f t l � � FP ✓ L Fw Being responsible for the safety and function of an entire city is a complex task, with so many possible scenarios that can happen in such different environments. At Axis we have a complete range of products needed to deter criminals and get excellent image quality from cameras placed in for example public buildings, squares, parks and streets. In the end it's about making sure your cameras have what it takes to capture the images you need. 't,bicc fluiMings Positively identify everyone on site Protect public buildings from crime and graffiti with cameras placed strategically and conspicuously at eye level - inside and out. With Axis' wide dynamic range cameras (WDR) you get clear HDTV images even in strong backlight, such as large entrances with glass doors. These images are so sharp they can help you identify people for an investigation. :writs See in dark or bad weather conditions See what goes on in your parks at night with the help of Axis' thermal cameras and Lightfinder technology. By visualizing heat radiating from people, vehicles and objects, thermal cameras letyou see through complete darkness, smoke and haze. Even in very low -light conditions, you can still get excellent color images thanks to our Lightfinder. Struts Optimize the traffic flow With intelligent video applications you can get automatic alerts when the traffic flow deviates from normal. Early detection of congestion, accidents or stopped vehicles makes it possible to quickly bring the traffic back to normal again - so everyone on the streets can get from point A to point B as quickly and safely as possible. Products for a safer city. AXIS P13 Series Robust, fixed network cameras with superb video quality and up to 5-megapixel resolution. Perfect for monitoring public buildings, intersections and more. k, AXIS Q19 Thermal Camera Series Detect people, objects and incidents in complete darkness and difficult conditions such as smoke, haze, dust and fog. Ideal for securing both indoor and outdoor areas 24/7. AXIS Q60 Series High-speed domes with up to 35x optical zoom for impressive detail in the most demanding surveillance applications. Exceptional coverage for large areas. Axis video encoders Enable a cost-efficient migration from your existing analog systems, giving you instant access to the market's widest array of new digital benefits. SgUAITS Get a wide and narrow view Squares are a challenge, as there are very large areas to cover. With Axis PTZ cameras (pan/tilt/zoom) you get a 360 degree panoramic overview of large open spaces, while also being able to detect movement from great distances and zoom in to see every detail of what's happening. Deployable Boost your existing surveillance With Axis' deployable solutions, additional cameras can be easily integrated to cover special events such as demonstrations, riots, outdoor concerts or sporting events. Axis' cameras are outdoor -ready right out of the box. Control center Monitor your whole city at once From a centrally located control room the whole city can be monitored with real- time video from all cameras — even deployable ones. This means the right number of personnel can be sent to where they are most needed, not wasting time or responding to false alarms. M 0 Proven in the m demanding pla DUbUntle. Iowa. USA. Axis' IP cameras have become an integral component of the City of Dubuque's Intelligent Transportation System. Video analysis helps traffic engineers improve roadways without incurring the high costs of new construction. They are able to update signage and roadway markings to improve traffic safety. Police use footage to get an accurate account of accidents and other incidents. Local citizens also use the video to settle disputes over accidents without the need to go to court. 19 The system gives me a really good heartbeat on the city. We can go back through the footage to see what led up to accidents and get a good feel for what might help [in the future]. David Ness, professional engineer for the City of Dubuque. kianieli, Llilfiis In recent years, Xiamen has experienced fast and healthy development of its economy, which has also lead to higher requirements for public security. Wucun Police Station have boosted their monitoring system with Axis' HDTV network cameras deployed at intersections where criminal cases are frequently reported, in densely populated areas, at main entrances/exits and in the perimeters of schools and small hotels. Axis' Lightfinder technology is a perfect solution to our long-term issue of poor image quality in the low light environments, significantly helping with our criminal investigation. Xu Shijin, instructor at Wucun Police Station, Siming Sub -bureau, Xiamen Public Security Bureau. Axis network cameras discreetly protect priceless art pieces in the National Gallery of Denmark, while allowing gallery visitors to focus on the artwork without being distracted by cameras and cables. There are also plans to exploit the opportunities of using intelligent applications, for example, to calculate the number of visitors and analyze how they move around the building — very useful information when planning exhibitions. Our exhibition designers find the cameras fantastic. We're not used to hearing that. I I Mike Coffman, Security Manager, National Gallery of Denmark. me WPI Checklist when choosing a surveillance solution In order to make an informed decision think through both your needs today, and what they may be tomorrow. Here is a checklist of some aspects and funchionalities to take into consideration. What do you require from your surveillance solution? n Real-time HDTV video to track events Iive * Pan/VitizDorn functions for far off identification a Excellent imanes in dark and bad weather conditions • Open system, compatible with old, existing equipment • Open standard, connectible with other systems in the city • Secure, vandal -resistant cameras with tampering alert • Intelligent video applications and analytics 7 Assurance of future cornpatibili.ty k leg W-Wit T ;, 0 !D)i41110-SWIll:t-iill!INIke) 01 Axis offers intelligent security solutions that enable a smarter, safer world. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers and carried through a global partner network. Axis has long-term relationships with partners and provides them with knowledge and ground -breaking network products in existing and new markets. Axis has more than 1,600 dedicated employees in more than 40 countries around the world, supported by a network of over 65,000 partners across 179 countries. Founded in 1984, Axis is a Sweden -based company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website www.axis.com. IK 02014 Axis Communications AB. AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. We reserve the right to introduce AXIS'.i modifications without notice. C O M M U N I C A T I O N S 12/28/2017 City of Fort Lauderdale Parking Enforcement I Genetec Summary Login Find Us (about-us/contact-us) Careers (about-us/careers) English (L Our expertise What we do Our support Who we are Contact Us City of Fort Lauderdale Automates Parking Enforcement City of Fort Lauderdale I Fort Lauderdale, Florida, United States The City of Fort Lauderdale is a popular tourist destination in Florida, United States. The City chose the AutoVu automatic license plate recognition (ALPR) system to enhance its ability to identify scofflaws and parking violators, while improving customer service. Explore this project in photos The company Located on the Atlantic Coast of Florida, just 23 miles north of Miami, the City of Fort Lauderdale (http://www.fortlauderdale.gov/) is a popular tourist destination. Welcoming over 12 million visitors annually, Fort Lauderdale offers a vast amount of parking services including permitted, time -limited and transient parking in all kinds of locations, providing 15,000 parking spaces spread on streets, within 39 lots, and in 5 garages. The challenge Enforcing these parking regulations across the entire city was complex and time-consuming: "Our previous process was manual, so our enforcement officers would walk around with handhelds, pull up the lists for permits or regulations they were enforcing, and visually verify if any vehicles were in violation," said Bryan Greene, Parking Enforcement Supervisor at the Transportation and Mobility Department, City of Fort Lauderdale. "In comparison to the old, manual system, the numbers speak for themselves. We are far more efficient at covering more ground, and our customer service continues to be enhanced." I Bryan Greene, Parking Enforcement Supervisor, Transportation and Mobility Department, City of Fort Lauderdale https://www.genetec.com/solutions/resources/city-of-fort-lauderdale 1/4 12/28/2017 City of Fort Lauderdale Parking Enforcement I Genetec The City of Fort Lauderdale has a total of four ALPR systems which help simultaneously enforce different regulations. Within the first eight months of installing its first AutoVu ALPR system, the City of Fort Lauderdale was able to boot over 600 scofflaw vehicles and collect over $200,000 in unpaid fines. Because of a sharp 1400% increase in scofflaw identification, the City recouped its investment on the ALPR system after only two months. "Very soon after installation, we really began to understand and appreciate the capabilities of the ALPR system," said Greene. "The system automates everything for us. Our officers drive in and out of parking lots and areas, selecting the zones to enforce, and the AutoVu— SharpX ALPR cameras scan the license plates, and alert us to infractions. Our enforcement officers are covering more ground in less time because the process has been simplified." The Solution Multiple Permit Enforcement The AutoVu system helps the City simultaneously enforce long-term parking permits, transient parking from pay stations and a pay -by -phone app, time -limited regulations, and a scofflaw list. Improved Customer Service Payment has been simplified for transient parking customers who simply need to enter their license plate number into the Global Parking Solutions Metro pay stations. Better City Planning The City regularly reviews zones occupancy reports from the system to see how well specific lots, garages or areas are doing to accommodate parking demands. Optimized Route Efficiency Using ALPR data, the team knows what zones will be busier before and after 5pm or on the weekend, ensuring officers are being as efficient as possible in their enforcement efforts. https://www.genetec.com/solutions/resources/city-of-fort-lauderdale 2/4