St. Francis Electric
Proposal For The
CITY OF LA QUINTA
FOR ON-CALL TRAFFIC SIGNAL REPAIR SERVICES
Proposal to the City of La Quinta
Presented by: St Francis Electric
1420 Citrus St. Riverside, CA 92507
“Experience, Quality & Reliability…”
Due by: August 5, 2019 @ 5:00 p.m.
TABLE OF CONTENTS
COVER LETTER.......................................................................................................................................................... 1
KEY CONTACTS AND INFORMATION ................................................................................................................... 2
INFORMATION / BACKGROUND .......................................................................................................................... 3
STAFF QUALIFICATIONS .......................................................................................................................................... 4
KEY TEAM MEMBERS/PRIMARY PERSONNEL .......................................................................................... 5
SUMMARIZED RESUMES............................................................................................................................. 5
ORGANIZATION CHART ............................................................................................................................ 9
SUBCONTRACTORS ................................................................................................................................... 9
INFORMATION TECHNOLOGY ............................................................................................................................ 10
REFERENCES ........................................................................................................................................................... 13
UNDERSTANDING AND APPROACH .................................................................................................................. 14
SFE'S PRIMARY, HEADQUARTERS, AND SATELLITE OFFICES ............................................................................. 16
EQUIPMENT AND RESOURCES ............................................................................................................................. 17
EMPLOYEE QUALITY CONTROL ........................................................................................................................... 18
TRAINING PROGRAMS ............................................................................................................................ 18
PROOF OF INSURANCE ........................................................................................................................................ 21
LICENSE AND DIR NUMBERS ................................................................................................................................ 22
NON-COLLUSION AFFIDAVIT FORM (ATTACHMENT 2) ................................................................................... 23
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 2
Key Contacts and Information
St. Francis Electric is a Limited Liability Corporation chartered under the State of California, Founded
in 1946 and incorporated in 1986. Headquarters is located at 975 Carden St, San Leandro, CA 94577 with
many satellite offices located throughout California including Riverside. Our contractor’s license number
is 1003811 for A, C-10 classifications and expires 5/31/21. Our DIR# is 1000022208. SFE’s website is
http://www.stfranciselectric.com .
The principals of the company are listed below:
Name Title Address
Robert Spinardi President 975 Carden St, San Leandro, CA 94577
Guy Smith Vice President, Secretary &
Manager 975 Carden St, San Leandro, CA 94577
Andrew Amador Vice President 975 Carden St, San Leandro, CA 94577
Karla Brauer Treasurer 975 Carden St, San Leandro, CA 94577
Headquarters
St. Francis Electric, LLC
975 Carden Street
San Leandro, CA 94577
Office: (510) 639-0639
Fax: (510) 639-4653
24/7/365 Traffic Signal Telephone Service 1-(844)-LIGHT88
Riverside/San Bernardino Region
Jill Petrie Andy Briones
Southern California Area Manager Service Coordinator
1420 Citrus Street 1420 Citrus Street
Riverside, CA 92507 Riverside, CA 92507
Office: (951)-304-4903 Office: (951) 304-4902
Cell: (951) 203-4586 Cell: (951) 202-8652
Fax: (951) 274-0061 Fax: (951) 274-0061
Email: jpetrie@sfe-inc.com Email: abriones@sfe-inc.com
24/7/365 Traffic Signal Telephone Service 1-(844)-LIGHT88
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 3
Information/Background
St. Francis Electric Availability
SFE understands the importance to maintain a functional
traffic signal system for the City’s public reception and safety
concerns. SFE promises to make available for the City of La
Quinta on a 365/24/7 basis to perform tasks and services under
this contract. SFE as a company has an excellent reputation
performing traffic signal maintenance contract work on time and
on budget. We are confident that our existing clients are greatly
satisfied with our services and will be providing the positive
feedback and recommendations.
St. Francis Electric History
The year was 1945, World War II had just ended and Lorenzo Spinardi was discharged from the
Army Air Corps. Although he was born and raised on a tomato farm in Merced, California, he decided to
settle down and make a go of it in the fast growing San Francisco Bay Area. He started as an electrician
in San Jose, but Mr. Spinardi soon desired his independence.
In 1946, Lorenzo founded St. Francis Electric while living in San Leandro, California. The company has
remained in business since that time under ownership and direction of the Spinardi Family.
In the early years, SFE offered wiring installation for homes in the numerous new housing tracts that
were popping up all over the Bay Area. It quickly gained a reputation for honest, quality work at a fair
price. By the late Fifties, in addition to its core business of tract homes, SFE was performing electrical
work on commercial buildings and industrial facilities.
Since the core management consisted of veteran airmen from the Second World War, it was
inevitable that the company would soon be doing work at the local airports. Gradually this division
expanded to outlying areas, including Nevada. In those years, SFE was one of the few electrical
companies that specialized in this type of work. In 1972, Lorenzo’s oldest son, Thomas, joined the
company. Together with their father, they expanded the company’s geographical client base and core
service offerings. They successfully completed more complex jobs such as installation of underground
utilities, traffic signals, and airport projects.
In the mid-1980’s, a decision was made to completely drop residential and commercial work, while
devoting resources towards infrastructure development. This required a significant investment in
equipment and a specialized trained workforce. Several of the employees from this period are still with
the company. They represent some of the best skilled craftspeople in the industry.
In the past 20 years, SFE has dedicated its goals to perfecting the art of infrastructure work which
includes traffic signal maintenance and emergency response. This quest has involved taking on
numerous and a variety of challenging projects. The company’s performance on these projects has
always been excellent. The level of expertise possessed by the personnel has risen to the highest
standard in the industry, and the equipment fleet has grown to be one of the largest owned and
operated by any contractor in the Bay Area. Thomas Spinardi retired in 2002, yet still participates in an
advisory role on special projects.
In 2003, management was restructured in order to expand the level of previous performance.
Robert Spinardi became President, and promoted 3 long time employees to senior staff positions. Under
new management team, SFE was able to increase the volume of work while maintaining the same
quality, integrity, innovation, and service that defines its culture and personality.
Today, SFE has over 250 employees and service clients throughout California and Nevada.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 4
Staff Qualifications
SFE’s Maintenance Division Management Team has
extensive experience for more than 50 years in serving the
governmental needs as well as in charge of municipalities’
maintenance programs as government employees. Jill Petrie will
be the Project Manager and Guy Smith will be the Management
contact that is authorized to sign an agreement for St. Francis
Electric.
SFE’s solid team of over 250+ employees strongly consists of IMSA certified traffic signal technicians,
State Licensed Electricians, Master Electricians, CA licensed engineers, trained project managers, and
project coordinators.
Our Southern California Staff has worked with this City and many other Cities throughout California.
SFE, while considering the opening of our Southern California office, had wanted to do this with the best
possible customer service and experienced staff in mind. Through many many recommendations we
found our now Southern California Area Manager Jill Petrie. Several of her then customers and staff
have also chosen to follow her to SFE due to her continued hard work, customer service, dedication, and
knowledge of these specific types of traffic signal maintenance and response contracts.
Throughout the years she and her staff have provided Maintenance & Response services for 100+
Cities throughout California to include Riverside, San Bernardino, Los Angeles, Orange, San Diego and
Ventura Counties. She and her team take pride in not having lost a single contract due to any service
related issues which speaks volumes for their service commitment. She has helped in the development
of these Cities’ specified traffic signal equipment, complete equipment inventories, street rename sign
change out projects, LED retrofits, rehab modifications and ADA & infrastructure upgrade projects. She
has assisted many Cities to develop their maintenance scope of work when it was needed in order to
help with the longevity of equipment and safety of their citizens. Our Staff has been well embedded and
invested in this area, its customers and this exact scope of work for decades. This office staff has focused
on ways to relieve our Customer’s pain points: Clear communications with City staff both internal and
external in the field, meeting with Citizens on City’s request to address their concerns, monitoring their
existing maintenance/response budgets, helping with planning accordingly each fiscal year to assure
that our Cities assets are not only serviced and protected but getting the attention they need including
State Standard (MUTCD) upgrades. It is without doubt we feel this team is and has always been the right
team for the City of La Quinta; we’ll take pride in servicing and working alongside with the City and its
staff. We believe customer service is in fact return service, and our service is peace of mind knowing this
team is there for the City of La Quinta.
SFE Company Size and Staff
Currently, SFE has over 250+ employees. The estimated proposed staff to provide services for this
contract would be 25+ employees. The local staff support consists of 15+ employees and continues to
grow rapidly. Corporate staff has also dedicated its staff (approximately 10+ employees) to support the
Southern California operations which would include services provided for the City of La Quinta.
SFE is an active union company and is supported by the local unions in all areas which provides upon
request certified IBEW journeyman electricians, traffic signal technicians, laborers, and apprentices for
these classifications. SFE supports these unions and their apprenticeship programs in order to develop
knowledge and growth which in turn provides jobs for our local communities in the traffic signal
maintenance industry.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 5
Key Team Members/Primary Personnel
Jill Petrie - SoCal Area Manager/Project Manager
(Primary Personnel)
Jesus Sanchez - Foreman/Lab Tech/Traffic Signal
Technician IMSA Level III
Andy Briones - Project Administrative Support (Primary
Personnel)
Lance Alm - Traffic Signal Technician IMSA Level III
Guy Smith - Maintenance Division Manager/VP/CEO
(Management Contact)
Salvador Aguirre - Traffic Signal Technician IMSA
Level II
Allen Chen - Consultant Transportation Engineer
(Support)
Jose Sanchez - Traffic Signal Technician IMSA Level II
Vance A Gonzales - Consultant Project Manager and
Signal Technician (Support)
Stephen Petrie - Traffic Signal & Streetlight
Technician
Summarized Resumes – (Information on additional SFE Staff available upon request)
Jill Petrie SoCal Area Manager/Project Manager (Principally Responsible)
Jill is the assigned Project Manager and principal contact for the City of La Quinta. Her responsibilities
include: quality of service, communications with the City, working with City inspectors, vendor
communications and Proposal/Estimating. She is fully available to the City of La Quinta for repairs,
upgrades, warranty exchanges, extraordinary work, city project planning, assisting City with Fiscal
budgeting and contract execution. She has over 18.5 years of experience in the Traffic Signal, ITS, and
Street Light industry working with numerous Government agencies and contractors. Jill has excellent
relationships with manufacturers, contractors, municipalities, Regional Transportation Associations, and
State Department of Transportations. Extensive experience in both technical and construction related
aspects of the traffic signal and streetlight maintenance industry. Experienced in scheduling,
coordinating field work, support calls and intersection turn-ons. Familiar with Caltrans Specifications and
MUTCD requirements. Experience with estimating & take-offs of Traffic Signal Equipment. Extensive
Best price purchasing and material negotiation with vendors. Assisting Agencies with LED retrofit
projects, Infrastructure solutions and Public Safety Concerns. A vast exposure to all types of traffic signal
gear, components and equipment to assist all agency needs including Signal Cabinets, Traffic signal
standards, Controllers, Service Meters, Battery Backup systems, Emergency Vehicle Pre-Emption and
Video Detection systems.
Work Experience
¾ SoCal Area Manager / Project Manager – St. Francis Electric, LLC – 2015 to Present
¾ Service Account Manager - Siemens Industry, Inc. - 2010 to 2015
¾ Project Manager – Republic ITS - 2001 to 2010
Jesus Sanchez Foreman/Electrician/Lab Tech – Bucket Truck
Jesus’s responsibilities include: Overseeing projects and technicians, as well as all Laboratory Testing.
He is fully available to the City of La Quinta. He is a Master Electrician and has over 50 years of
experience in the Traffic Signal Maintenance. He has worked in Cities that are similar in Scope of Work
and size as the City of La Quinta. He is knowledgeable in all aspects of traffic signal maintenance and
troubleshooting. Previously owned and managed a manufacturer of traffic signal components for 20
years. Originally designed and manufactured VMS signs. Has built all his own tools for troubleshooting
controller cabinets and loop detectors. Proficient with TS1, TS2, and 332 Controller Cabinets. Proficient
with Type 170 and NEMA Controllers, i.e. Eagle, Siemens, Traconex, 170 & 2070. Experienced with
various Video Detection installations and maintenance. Proficient with troubleshooting loop detection.
Familiar with CCTV, Radar Speed Signs, and Crosswalks. Knowledgeable in maintenance and
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 6
troubleshooting of Battery Backup Systems to include Alpha, Dimensions, Myers, and Tesco. IMSA Level
I, II, and III Field Certified. State Certified General Electrician NEC (#129961).
Work Experience
¾ Senior Traffic Signal Technician – St. Francis Electric LLC. – 2017 to Present
¾ Senior Traffic Signal Technician – Econolite – 2002 to 2017
¾ Traffic Signal Technician – PEEK / SMI – 2000 to 2001
¾ Mechanical Maintenance – SCE San Onofre – 1999 to 2000
¾ Manufacturing / Quality Control Supervisor – IDC / US Traffic – 1993 to 1999
¾ Owner / President - Manufacturing Contractor – 1982 to 1999
¾ Production Supervisor – Traconex – 1980 to 1990
¾ Cabinet Wiring, Electronic Tech, Cabinet Test, Field Tech – Econolite – 1973 to 1980
Salvador Aguirre Traffic Signal Technician/Electrician – Bucket Truck
Salvador’s responsibilities include completing the preventative maintenance tasks as well as
troubleshooting and repair. He has over 6 years of experience in traffic signal and street lighting
maintenance service for major cities. He has worked in Cities that are similar in Scope of Work and
size as the City of La Quinta. He has been a primary responder for many emergency calls such as traffic
signal pole and cabinet knock downs and is very knowledgeable in trouble-shooting controllers and
ITS equipment. 5+ years of NEMA & Non NEMA (332) controller cabinet programming/troubleshooting
and repair. Knowledgeable with Eagle EPAC, BI-Tran Systems software. Experienced with traffic signal
cabinet installation, maintenance & trouble shooting (NEMA TS-1 TS-2, P, M, and 332). Knowledgeable
in Battery Backup Systems to include Alpha, Dimensions, Myers, and Tesco. Experienced with
communications troubleshooting and Video Detection software and maintenance, specifically Iteris,
Autoscope. He has also successfully completed his certification from LRN Transportation for design,
diagnostic and maintenance Level I & II, and signal timing. Aside from his electrical experience, Salvador
is experienced in installing both street light and traffic signal foundations, conduit, pull boxes and
concrete work. IMSA Work Zone Safety. Traffic signal technician/electrician with IMSA Traffic Signal
Technician Level II Certifications.
¾ Traffic Signal Technician – St. Francis Electric – 2015 to Present
¾ Traffic Signal Technician – Bear Electrical Solutions – 2014 to 2015
¾ Electrician – Peter Irving Electric – 2013 - 2014
Lance Alm Traffic Signal Technician/Electrician – Bucket Truck
Lance has over 11 years of experience in the Traffic Signal Maintenance. Skilled in all aspects of
traffic signal and streetlight maintenance and troubleshooting. Proficient with TS1, TS2, Type 170
and NEMA Controllers. Video Detection installation and maintenance, specifically: Iteris, Autoscope.
Experienced with installation and wiring of battery backup system and traffic signal controller
cabinets. Experienced with communications troubleshooting. ATSI (Athens Technical Specialist, Inc.)
CMU/MMU Testing Equipment Certified. Familiarity with Various different Solar and Hard wired
Speed Feedback Systems for both installation and troubleshooting. Intersection inspection and Service
Meter installation inspection turn-on support. IMSA Level I, II, and III Field Certified. IMSA Work
Zone Safety Certified. State Certified General Electrician NEC (#138598). Certified for Underground
Service Alert (USA) mark outs.
Work Experience
¾ Traffic Signal Technician – St. Francis Electric, LLC. - 2016 to Present
¾ Traffic Signal Technician – Siemens Industry, Inc. – 2010 to 2016
¾ Traffic Signal Technician – Republic ITS – 2008 to 2010
Andy Briones Project Administrative Support (Primary Personnel)
Andy is responsible for assisting with proposal estimates, monthly billing tasks, assisting City with
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 7
Fiscal accounting and contract administrative/coordination tasks. He has over 12 years of experience
in managing traffic signal maintenance, repair and construction contracts. Possesses strong written
and oral skills when dealing with customers and professionals. Microsoft Office™, SAP®, Salesforce™
Proficient. Efficient in Government and City’s Invoicing, and Billing. Provides forecasts and maintained
project schedules & equipment. Technician, Fleet and Dispatch Support. Agency’s liaison in scheduling
and coordinating with Contractors and Vendors. Is also familiar with TMC networks and equipment.
IMSA Transportation Center System Specialist Level I
Work Experience
¾ Service Coordinator – St. Francis Electric, LLC. – 2015 to Present
¾ Service Coordinator – Siemens Industry, Inc – 2010 to 2015
¾ Service Coordinator – Republic ITS – 2007 to 2010
Alejandro Lara Traffic Signal Technician/Electrician – Bucket Truck
Alejandro’s responsibilities include completing the preventative maintenance tasks as well as
troubleshooting and repair. He has over 7 years of experience in traffic signal maintenance service.
He has worked in Cities that are similar in Scope of Work and size as the City of La Quinta. Skilled in
aspects of traffic signal, streetlight maintenance and troubleshooting. Working with CA DOT and
Municipal Utilities. Experienced with traffic signal controller programming NEMA and 170.
Experienced with traffic signal cabinet installation, maintenance & troubleshooting (NEMA TS-1, TS-2,
P, M, and 332). Experienced in troubleshooting safety lights and internally illuminated street name
signs. Experienced in troubleshooting vehicle loop detection. IMSA Traffic Signal Technician Level I, II,
& III Field Certified. International Municipal Signal Association (IMSA) Work Zone Safety Certified.
Metro Certified in Rail Safety.
Work Experience
¾ Traffic Signal Technician – St. Francis Electric, LLC. – 2016 to Present
¾ Traffic Signal Technician – Computer Service Company – 2014 to 2016
¾ Construction Wireman – CSI – 2013 to 2014
Stephen Petrie TS & ST/L Technician/Electrician – Bucket Truck
Stephen is assigned to the Riverside County Area and has over 11 years of experience in the street
lighting / traffic signal maintenance and on-call emergency response. Skilled in aspects of traffic
signal, streetlight maintenance and troubleshooting. Working with CA DOT and Municipal Utilities.
Experienced with TS1, TS2, Type 170 and NEMA Controllers. Experienced with installation and wiring
of battery backup system and traffic signal controller cabinets. Knowledgeable of various different
solar and hardwired Speed Feedback Systems for both installation and troubleshooting. International
Municipal Signal Association (IMSA) Work Zone Safety Certified. IMSA Level I Roadway/Street
lighting Field Certified. ATSI (Athens Technical Specialist, Inc.) CMU/MMU Testing Equipment
Certified. Certified for Underground Service Alert (USA) mark outs.
Work Experience
¾ Traffic Signal/Street Lighting Technician – St. Francis Electric, LLC. – 2016 to Present
¾ Traffic Signal/Street Lighting Technician – Siemens Industry, Inc. – 2010 to 2016
¾ Traffic Signal/Street Lighting Technician – Republic ITS – 2008 to 2010
Jose Sanchez TS Technician/Electrician – Bucket Truck
Jose has over 11 years of experience in the Traffic Signal Maintenance. Skilled in all aspects of
traffic signal and streetlight maintenance, troubleshooting and construction. Proficient with TS1,
TS2, Type 170 and NEMA Controllers. Video Detection installation and maintenance, specifically:
Iteris & Autoscope. Experienced with installation and wiring of battery backup system and traffic
signal controller cabinets. Familiarity with Various different Solar and Hard wired Speed Feedback
Systems for both installation and troubleshooting. Intersection inspection and Service Meter
installation inspection turn-on support. IMSA Level I and II Field Certified. IMSA Work Zone Safety
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 8
Certified. ATSI (Athens Technical Specialist, Inc.) CMU/MMU Testing Equipment Certified.
Certified for Underground Service Alert (USA) mark outs.
Work Experience
¾ Traffic Signal Technician – St. Francis Electric, LLC. – 2017 to Present
¾ Traffic Signal Technician – Siemens Industry, Inc - 2010 to 2014
¾ Traffic Signal Technician / Electrical Construction – Republic ITS – 2006 to 2010;
¾ Groundsman / Laborer – Highlight Electric – 2003 to 2004
Guy Smith Maintenance Division Manager/VP/CEO (Management Contact)
Guy is responsible for the maintenance operations for all offices he also oversees all field and front
office. Guy is available to the City of La Quinta to ensure contract satisfaction. He has over 20 years of
experience in the Traffic Signal and Street Light business in maintenance, repairs, and modification for
public agencies from the Bay Area through Central Valley. Guy has a reputation for providing excellent
customer service and top notch technical knowledge when it comes to traffic signal and ITS.
¾ Chief Executive Officer, Vice President and Secretary of Company
¾ Authorized representative to sign agreements for SFE;
¾ Supervisor responsible for managing 250+ employees;
¾ Responsible for the management of all Maintenance and Construction projects and accounts.
¾ 10+ Years of multiple Video Detection installations, specifically: Iteris, Autoscope, Trafficon &
Aldis;
¾ Knowledgeable with CCTV installation, maintenance and troubleshooting;
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 9
Organizational Chart
Subcontractors
SFE will/may subcontract work within the City using the subcontractors listed
below. If it is found that additional subcontractors are required, their
information would be submitted to City at that time.
Company Address Phone Number License DIR
Registration Functions
Smithson
Electric, Inc.
1938 E. Katella Ave
Orange, CA 92867 (714) 997-9556 614518
C-10 1000001610 Detector Loops
Crosstown
Electrical &
Data, Inc.
5454 Diaz St
Irwindale, CA 91706 (626) 813-6693 756309
C-10 1000000155 Communications
Sierra Pacific
Electrical,
Inc.
2542 Avalon St
Riverside, CA 92509 (951) 784-1410
264048
A, B, C-
10
1000004626 Underground
Construction
City of La Quinta
Jill Petrie
SoCal Area Manager
/ Project Manager
Jesus Sanchez
Foreman
IMSA Level III
Lance Alm
TS/SL Technician
IMSA Level III
Salvador Aguirre
TS/SL Technician
IMSA Level II
Jose Sanchez
TS/SL Technician
IMSA Level II
Stephen Petrie
TS/SL Technician
IMSA Level I
Alex Lara
TS Technician
IMSA Level III
Andy Briones
Service Coordinator
24 / 7 Call Service
1-844-Light88
Guy Smith
Maintenance
Division Manager
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 10
Information Technology (On-Line Electronic Database Service)
SFE is proud to utilize Salesforce Project Tracking ™ our computerized electronic maintenance and
inventory management system. This internet cloud-based website
www.salesforce.com/products/service-cloud/overview represents what we believe to be the forefront
of customer account management and maintenance tracking in our industry. The City’s Salesforce
Project Tracking ™ account will include a complete list of all of City of La Quinta’s intersections,
equipment inventory, a log of repair and replacement parts, and records of all routine and emergency
calls received for the City. Once the technician has received a notification of a service request, he/she
will respond and arrive on site within two (2) hours, making the proper repair work, and report the
incident via online real time Salesforce™ on their mobile tablets.
The information handled by Salesforce™ includes:
• Service Request Management and Scheduling, including time stamping and dispatching.
• Scheduled Maintenance Management and Scheduling.
• Location details of technicians and start work/end work times in the case of Emergency call-
outs.
• Intersection Details, inventories of equipment, maps, CAD drawing, timing sheets, etc.
• Report Generation: including invoices, material use, etc.
• Inventory control, including real-time tracking of available and installed equipment.
• Information available to view or download through the
Customer Portal, which includes:
• Real-time status of Scheduled Maintenance and Service
Request calls.
• Real-time Intersection Inventories.
• Real-time Equipment Inventories.
• Intersection maintenance histories, maps, CAD drawings,
digital photographs.
• Account information, such as contacts and billing
Essential key functions of this online database are made available
to the Public Works Director and staff, all Traffic Engineers and authorized agent(s) to monitor
maintenance, service call history, and review all activities performed by SFE technicians working within
the City. The assigned Service Coordinator for the City has and is able to provide customized reports per
the City’s request to assist with Budgeting, Accident insurance claims, and supporting activity reports for
Council and Staff meetings.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 11
Salesforce™ Customer Portal
Information that is associated with each service call will be documented as follows:
• Call to Dispatch Center or Office is logged as to time and location of request.
• Dispatch time is noted as well as Technician name that is dispatched
• Arrival time to site of call for service.
• Technician notes of problem(s) discovered, and process to repair.
• Any notes of other circumstances seen by the technician will also be captured.
• Resolution of problems and equipment used or replaced to remedy the location will be noted.
• Technician completion of service call will be noted.
All SFE work done under this maintenance contract will be verified and available to the City of La Quinta
through this online Salesforce Project Tracking ™ tool
GPS Navigation System
SFE uses Teletrac Navman DIRECTOR to track our workforce and fleet. Teletrac
Navman’s DIRECTOR fleet management platform organizes daily workflow
management to help managers effectively respond to customer requests. Its instant
visibility map feature allows users to view all drivers and vehicles in real-time to pinpoint exact locations
to dispatch the best routes. When a customer calls for an ETA or last-minute status update, SFE can
accurately answer inquires based on location within seconds.
In order to better service the City of La Quinta, SFE will provide an online real-time electronic database
service. SFE has GPS on all of the company’s bucket trucks, providing instant access to locations of
technicians and materials are on the specific truck, which may be needed at a particular location in the
City of La Quinta. SFE recognizes that speed, efficiency, and comprehensive service are the keys to
customer satisfaction in our industry. With this in mind, we are constantly seeking innovative ways to
improve our service delivery.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 12
Activity Report
SFE will provide a computerized period activity report to the City by the fifteenth (15th) working day
of each month for the previous period’s activities. The assigned Service Coordinator for the City, has and
is able to provide customized reports per the City’s request to assist with specialized invoicing for
Accident insurance claims, and has developed separate zone invoicing for shared intersections in the
City of La Quinta to make it easier to provide those charges to the other municipalities from which those
intersections are shared with.
SAMPLE OF CITY OF LA QUINTA’S MONTHLY ACTIVITY REPORT
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 13
References
St. Francis Electric has established a reputation of quality service with our Southern California team.
The field and office staff has provided maintenance/response services to public agencies for over two
decades and continue to build strong relationships with new clients. We understand the value of our
clients as well as their demands all while keeping the citizens’ safety in mind.
Agency Contact
Name Phone Services Performed Year / Duration
City of Beaumont Martin
Gutierrez (951) 769-8520 Traffic Signal Maintenance &
Response Services 2016/2-yr+1
City of Corona Gabe
Hernandez (951) 279-3709 Traffic Signal Maintenance &
Response Services 2019/2-yr
City of Grand
Terrace Alan French (909) 824-6621 Traffic Signal Maintenance &
Response Services 2017/3-yr+1+1
City of Loma Linda Dave Lofton (909) 478-4269 Traffic Signal Maintenance &
Response Services 2018/1-yr+1+1+1
City of Palm Desert Robert
Becerra (760) 346-0611 On-Call Traffic Signal Response
Services 2017/2-yr
City of Palm
Springs Marcus Fuller (760) 323-8202 Traffic Signal and Traffic
Management Maintenance &
Response Services
2016/3-yr+1+1
City of Rialto Azzam
Jabsheh (909) 820-2525 Traffic Signal Maintenance &
Response Services 2016/1-yr+1+1
City of Rosemead Bob Chavez (626) 569-2154 Traffic Signal Maintenance &
Response Services 2017/2-yr+2
County of San
Bernardino
Anthony
Pham (909) 387-8186 Traffic Signal Maintenance &
Response Services 2017/2-yr
City of South El
Monte Rene Salas (626) 579-6540 Traffic Signal Maintenance &
Response Services 2018/2-yr+3
City of Temecula Jeff
Beardshear (951) 760-9409 On-Call Traffic Signal Response
Services 2016/4-yr+1
City of Yorba Linda Armando
Jaime (714) 961-7170 Traffic Signal Maintenance &
Response Services 2016/3-yr+2+2
Client Testimonials
“SFE always goes above and beyond whenever we need anything… ” – Jeff Beardshear, City of
Temecula
“Customer satisfaction appears to be a high priority with SFE and their crew members have been
diligent regarding communication with our City staff.” – Pat Piatt, City of Rosemead
“I also want to thank your team for your rapid response to this incident. That was impressive and
much appreciated.” – Staci Schafer, City of Palm Springs
“I would like to extend my appreciation to your team in maintaining the remaining budget…” – Azzam
Jabsheh, City of Rialto
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 14
Understanding and Approach
Understanding
SFE understands that City of La Quinta is soliciting for proposals and pricing for On-Call Traffic Signal
Services. SFE has a long history of providing quality transportation construction work to numerous
municipal agencies throughout the State of California. SFE’s maintenance division was established to
enhance the opportunity in servicing the municipal agencies by employing the most qualified staff. We
are dedicated to meeting and exceeding the challenging public safety requirements associated with the
traffic signal and streetlight maintenance industry. We guarantee customer satisfaction for the services
we provide.
Approach
SFE’s team intends to approach this contract with an honest mentality and to provide the best customer
service experience for the City of La Quinta and its citizens. SFE understands that, as a maintenance
contractor, we represent the City while working on its streets. Many of our team members have worked
for municipalities; therefore, we always thrive to provide responsive and innovative services to our
clients. SFE will proactively communicate with the City officials to inform issues encountered for all the
services described in this RFP during the contract period. SFE proposes to make every effort to satisfy
the City of La Quinta in responding to the 24/7 unscheduled and emergency work. All Emergency and
accident calls will be responded to within two (2) hour of receiving calls. SFE has a large warehouse for
resources and inventory with an extensive stock of spare parts, stand-by controllers and signal
equipment for permanent repairs that is available for the City of La Quinta.
SFE proposes to have available and readily accessible all required tools, equipment, apparatus, facilities,
skilled labor services and materials to perform all work necessary to maintain the traffic signal facilities
in a workmanlike manner. SFE’s technicians are equipped with spare parts sufficient to return a
defective signal to operation following ordinary trouble calls. SFE will assign traffic signal and safety
light electricians and technicians to the City with certifications from the International Municipal Signal
Association (IMSA) and or be enrolled in a state approved traffic signal apprenticeship program.
SFE proposes to perform all signal work in accordance with the current Standard Plans and Section 86 of
the Standard Specifications for the State of California, Department of Transportation and the current
City Standard Plans.
SFE will notify the Public Works Manager or authorized representative by telephone within twenty-four
(24) hours of the next business day regarding alterations of the operation of any signal or the
installation/removal of any substitute controller or component.
SFE has a complete test and repair laboratory with the demonstrated ability to test and certify multiple
control assemblies simultaneously. The laboratory is in a clean environment and has the minimum
number of tools and spare parts available as to allow troubleshooting, testing and repairing typical
traffic signal controllers and apparatus malfunctions.
Our Advantages
SFE owns and operates approximately 100 service vehicles of various types and sizes throughout
California. To help ensure safety, our maintenance crews use hydraulic “bucket” trucks with aerial lifts
which are Occupational Safety and Health Administration (OSHA) approved, inspected and certified as
required by law. Our bucket trucks are typically equipped with the most common traffic signal gear,
poles, and street light replacement parts to service most emergency responses such as knock downs. In
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 15
addition, SFE’s vehicles are equipped with a permanently mounted arrow board/stick, warning
beacon/strobe lights, traffic cones & construction warning signs. Our “bucket truck” hydraulic lift is
capable of reaching a height of at least forty (40) feet from the roadway surfaces. Additionally, SFE
houses two (2) cranes truck at our yard to service the City of La Quinta. Our technicians are equipped
with necessary laptops for the programming/testing of traffic signal controllers, CMU/MMU, Camera
monitoring (CCTV, Video, etc.), and various equipment. In addition, all SFE employees will be equipped
with a smartphone/mobile tablet with 4G LTE access capable of email, text, photo, and internet. SFE is
committed to maintain an inventory of all signal equipment used by the City of La Quinta. This
commitment will ensure the City avoiding long wait time on some equipment such as traffic signal poles.
Our primary technician assigned to the City of La Quinta resides within reasonable distance from the City
in order to respond to emergency services efficiently.
Additionally, all SFE technicians are equipped with the company’s bucket trucks 24/7 and the trucks are
fully equipped with tools, traffic signal gear, and essential cabinet components, which is another major
advantage for quick response time. SFE’s 24/7/365 dispatch center will dispatch the on-call technician
within 3 minutes after receiving the initial call out from the City. The technician will respond and arrive
on site within two (2) hour, making the proper repair work, and report the incident via the on-line real
time Salesforce™. SFE will notify the City for the incident the next business day and the repair
information can be accessed by the City 24/7.
SFE is here to provide unparalleled expertise and outstanding value for the City of La Quinta. SFE
understands the constant challenges of managing, maintaining, and effectively servicing sophisticated
traffic signal and street lighting systems. With an extensive staff of project managers, IMSA-certified
traffic signal technicians, electricians, laborers, and registered Professional Engineers, we believe SFE
will provide the best possible service to the City of La Quinta
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 16
SFE’s Primary, Headquarters, and Satellite Offices
St. Francis Electric’s Southern California’s office is the designated local office/yard for this project
located at 1420 Citrus St, Riverside, CA 92507 in the County of Riverside. We currently provide these
exact services to your neighboring cities, allowing for our technicians to always be in the neighborhood
just minutes away - this allows for eyes on in the field of day-to-day operations of the intersections and
emergency support when needed. SFE’s office has secured outdoor storage space sufficient for all the
contract equipment, parts, components, and inventory. In addition to the outdoor storage, we also have
ample warehouse indoor secured storage space necessary for these types of contracts. SFE’s Southern
California shop is not only set up for our typical maintenance & response work but has the necessary
room for growth to support the addition of many new customers, contracts and projects. SFE has a
Southern California traffic signal lab located in Riverside County used for the testing and repairs of
new/used equipment and the on-going training of field technicians in a controlled environment. SFE also
has a testing lab facility located at our Headquarters office for these same types of services in that area.
St. Francis Electric, LLC. (Primary Office) St. Francis Electric, LLC. (Headquarters)
1420 Citrus St 975 Carden St
Riverside, CA 92507 San Leandro, CA 94577
Other SFE Office Locations Include:
1850 West Imola Ave
Napa, CA 94559
230 Mayock Rd
Gilroy, CA 95020
4545 Harlan Dr
Sacramento, CA 95826
1919 Commonwealth Ave
Fullerton, CA 92833
Northern California Locations Southern California Locations
SFE’s Southern California office currently has contracts for Traffic Signal Maintenance Services with
such Cities as: City of Beaumont, Corona, Grand Terrace, Indian Wells, Huntington Park, Lancaster, Loma
Linda, Palm Desert, Palm Springs, Rancho Mirage, Rialto, Rosemead, County of San Bernardino, County
of San Bernardino Waste, South El Monte, Temecula, and Yorba Linda as well as several projects with
other cities throughout Southern California.
We graciously hope for the opportunity to work hand and hand with your City.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 17
Equipment and Resources
The following is a list of equipment owned by SFE, which is available for use on the proposed work as
required:
Quantity Name, Type & Capacity Condition
20 Bucket Truck, Diesel Gas Running Great
4 Crane Running Great
17 Dump Truck (Ford, GMC, and Ram) Running Great
3 Bore Machine,
American/Vermeer/Ditch Witch
Running Great
2 Bore Truck Running Great
16 Arrow Board, Bemis Allmand, Eclipse,
Wanco, SolarTech, and Arrow Master
Excellent
3 Concrete Saw, Meco and Core Cut Running Great
23 Flatbed Truck, Ford, GMC, and Chevy Running Great
4 Generator, Multiequipt Excellent
3 Saw Truck, Ford Running Great
6 Trencher, Ditch Witch and Vermeer Running Great
7 Light Tower Running Great
2 Conflict Monitor Tester (ATSI/PCMT
8000, CMU/MMU Tester)
Excellent Brand New
1 170/2070 Controller Tester Excellent Brand New
1 NEMA TS 1 Controller Tester Excellent Brand New
2 Cabinet Test Display Excellent Brand New
1 2070N Controller Tester Excellent Brand New
1 ATSI MMT-900 Conflict Monitor
Tester Excellent Brand New
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 18
Employee Quality Control
Safety is the top priority within SFE. In order to operate as a larger general electrical contractor, SFE
has developed a culture to always pay extra attention with regard to safety. With our designated safety
officer and safety team constantly going from job to job, SFE promises to plan and conduct the work in a
manner that will safeguard all persons from injury in accordance with CAL OSHA regulations and shall
take precautions required by all other applicable governmental regulations.
In order to ensure good quality from SFE staff, we believe in proper foresight and preparation. We
train our technicians to IMSA, OSHA, State specific requirements, Caltrans specs, and Vendor Specific
standards. We supply the “right tools” for the job, from hand tools to heavy equipment. Once the proper
tools and training are supplied, we can then progressively inspect and ensure proper production and
quality levels are met.
We regularly and randomly inspect our technician’s quality and thoroughness. We strive to “see
things” from our customer’s perspective. When performing maintenance on Traffic Signals and Street
Lights, we believe that the efforts we put into the quality of our service prolongs the life and efficiency of
the components, and The City of La Quinta’s confidence in our work.
SFE’s Senior Management is fully committed to addressing the safety of today and beyond. We have
established aggressive goals and have adopted a zero tolerance regarding safety compliance. Our focus
on a Safer tomorrow is paramount, to our future. The success of reaching our goals rests on the shoulders
of each and every employee at SFE. With their knowledge, by their preparations, and through their
practices, we can achieve these goals. We have identified a number of actions and our efforts are
doubled with regard to safety awareness. In addition, the renewed efforts are already being shown in Our
Experience Modification Rate.
Training Programs
SFE has several training programs we use for our employees to insure the highest quality, with the
most up to date knowledge and training. We also review the latest maintenance procedures and
suggestions from the industry, the industry periodicals and NECA, IMSA seminars, so that SFE can
maintain our service capability to the latest industry guidelines.
We work with our Local Unions who have an Apprenticeship and Training programs for Technical
Application/Training, First Aid and also OSHA Safety. Many of our staff are trainers in these programs and
have the opportunity to instruct and mentor the electricians in the industry.
In-House SFE has many employee’s that have been in this industry for 40+ years, these Journeymen /
Foremen / Mentors /Area Leads help to train, develop and grow our team with real life exposure and
situations both in the field and at our in-shop training lab.
We work with all of our field staff and project managers to help them to acquire and maintain IMSA
certified training and the State Certified National Electrical Certification.
We feel the attainment of these types of certifications is a means for individuals to indicate to the
general public, coworkers, agencies, and others that an impartial, nationally-recognized organization has
determined that they are qualified to perform specific technical tasks by virtue of their technical
knowledge and experiences. Certification also bestows a sense of achievement upon the certified
individual since it reflects professional advancement in a chosen field. We encourage all of our
Technicians to be certified in Work Zone Safety, TS Level I, II and III and Roadway Lighting Levels I, & II.
We employ several employees who have gone beyond these certifications.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 19
IMSA currently offers certification in the following fields:
x Electronics in Traffic Signals
x Fiber Optics for ITS
x Flagging and Basic Traffic Control
x Microprocessors in Traffic Signals
x Roadway Lighting
x Signs and Markings
x Traffic Signals
x Traffic Signal Inspector
x Work Zone Traffic Control Safety
SFE Technicians and Project managers also receive specialized training from METRO. The Los
Angeles County Metropolitan Transportation Authority (METRO) has developed a comprehensive
program in the areas of signal operation and maintenance to upgrade the skills of local traffic engineers
and signal maintenance personnel. The programs include: include Bi-Trans 200 /233, NEMA controllers
and video detection, Type 170 hardware and troubleshooting and introductions to 2070 traffic control
systems. We have been trained and certified in several of these classes and also continue to take
refresher courses to stay up to date on all industry changes. We encourage our staff to attend these
classes and make available time to attend these trainings as needed.
Drug Screening Policy
SFE and our Local Unions Drug Screening Policies work Hand and Hand to reinforce how serious we
take this issue.
Drug & Alcohol Abuse- St. Francis’s policy
SFE is very concerned about the use of alcohol, illegal drugs, or controlled substances as it affects
the workplace. Use of these substances, whether on or off the job can detract from an employee’s work
performance, efficiency, safety, and health, and therefore seriously impair the employee’s value to SFE.
In addition, the use or possession of these substances on the job constitutes a potential danger to
the welfare and safety of other employees and exposes SFE to the risks of property loss or damage, or
injury to other persons. Furthermore, the use of prescription drugs and/or over-the-counter drugs also
may affect an employee’s job performance and may seriously impair the employee’s value to SFE.
The following rules and standards of conduct apply to all employees either on SFE’s property or
during the workday on job site (including meals and rest periods). Behavior that violates SFE’s policy
includes:
Possession or use of alcohol, an illegal or controlled substance, or being under the influence of
alcohol, an illegal or controlled substance while on the job;
x Driving an SFE vehicle while under the influence of alcohol; and
x Distribution, sale, or purchase of alcohol, an illegal or controlled substance while on the job.
Violation of these rules and standards of conduct will not be tolerated. SFE may also bring the
matter to the attention of appropriate law enforcement authorities.
In order to enforce this policy, SFE reserves the right to conduct searches of SFE property or
employees and/or their personal property, and to implement other measures necessary to deter and
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 20
detect abuse of this policy. An employee’s conviction on a charge of illegal sale or possession of any
controlled substance while off SFE property will not be tolerated because such conduct, even though off
duty, reflects adversely on SFE . In addition, SFE must keep people who sell or possess controlled
substances off SFE premises in order to keep the controlled substances themselves off the premises.
Any employee who is using prescription or over-the-counter drugs that may impair the employee’s
ability to safely perform the job, or affect the safety or well-being of others, must notify a supervisor of
such use immediately before starting or resuming work. SFE will encourage and reasonably
accommodate employees with alcohol or drug dependencies to seek treatment and/or rehabilitation.
Employees desiring such assistance should request a treatment or rehabilitation leave. SFE is not
obligated, however, to continue to employ any person whose performance of essential job duties is
impaired because of drug or alcohol use, nor is SFE obligated to re-employ any person who has
participated in treatment and/or rehabilitation if that person’s job performance remains impaired as a
result of dependency.
Additionally, employees who are given the opportunity to seek treatment and/or rehabilitation, but
fail to successfully overcome their dependency or problem, will not automatically be given a second
opportunity to seek treatment and/or rehabilitation. This policy on treatment and rehabilitation is not
intended to affect SFE’s treatment of employees who violate the regulations described previously.
Rather, rehabilitation is an option for an employee who acknowledges a chemical dependency and
voluntarily seeks treatment to end that dependency.
In conjunction with St. Francis’s Policy is the Union’s Agreement Policy with its members who are
our field staff;
Union’s Agreement Policy on Substance Abuse:
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 21
Appendix
Proof of Insurance
SFE carries General Liability and Automotive Liability insurance that meets or exceeds the minimum
requirements of this RFP. SFE carries Worker’s Compensation Insurance per State Law. SFE will meet all
additional required Insurance provision said in this RFP. Feel free to contact our insurance broker, Nicki
Graham, at (925) 822-9051 for any questions regarding our insurance.
St. Francis Electric | A and C-10 Licensed Contractor | 1420 Citrus St. Riverside, CA 92507
stfranciselectric.com – Phone (951) 304-4903 – Fax (951) 274-0061 – 24/7/365 Traffic Signal Service 1-(844)-LIGHT88 22
Appendix (continued)
In Closing
SFE would like to thank the City of La Quinta for giving us this opportunity to
submit this RFP and for their consideration to use our local Staff as part of a
crew that represents its City. If chosen our staff will make every effort to
insure your City is our next best reference on future RFP’s to other cities’.
We don’t strive to be the biggest but we do strive to be the BEST!
Our Office/Warehouse/Lab Testing Facility is Local
Contractor A and C10 Licenses
Department of Industrial Relation (SB 854) registration Number: 1000022208
Legal Name Registration
Number
County City Registration
Date
Expiration
Date
ST FRANCIS
ELECTRIC LLC 1000022208 ALAMEDA SAN
LEANDRO 5/12/17 6/30/20
B 854) registration Number:
unty City
ALAMEDA SAN
LEANDRO