2020 07 09 STVRP AD-HOC1
SHORT-TERM VACATION RENTAL PROGRAM JULY 9, 2020
AD-HOC COMMITTEE AGENDA
Short-Term Vacation Rental Program Ad-
Hoc Committee agendas and staff reports
are available on the City’s web page:
www.LaQuintaCA.gov
SHORT-TERM VACATION RENTAL
PROGRAM AD-HOC COMMITTEE
AGENDA
CITY HALL COUNCIL CHAMBER
78495 Calle Tampico, La Quinta
REGULAR MEETING
THURSDAY, JULY 9, 2020 AT 4:00 P.M.
******************************
SPECIAL NOTICE
Teleconferencing and Telephonic Accessibility In Effect
Pursuant to Executive Orders N-25-20, N-29-20, N-33-20, and N-35-20,
executed by the Governor of California in response to the state of emergency
relating to novel coronavirus disease 2019 (COVID -19) and enabling
teleconferencing accommodations by suspending or waiving specified
provisions in the Ralph M. Brown Act (Government Code § 54950 et seq.),
members of the Short-Term Vacation Rental Ad-Hoc Committee, the City
Manager, City Attorney, City Staff, and City Consultants may participate in
this meeting by teleconference. Additionally, pursuant to the above -
referenced executive orders, the public is not permitted to physically attend
at City Hall the meeting to which this agenda applies, but any member of the
public may listen or participate in the open session of this meeting as specified
below.
Members of the public wanting to listen to this meeting may do so by tuning-
in live via http://laquinta.12milesout.com/video/live.
2
SHORT-TERM VACATION RENTAL PROGRAM JULY 9, 2020
AD-HOC COMMITTEE AGENDA
Members of the public wanting to address the Short-Term Vacation
Rental Program Ad-Hoc Committee, either for public comment or for a
specific agenda item, or both, are requested to send written comments
ONLY by email to the Short-Term Vacation Rental Program Ad-Hoc Committee
Secretary Lori Lorett at LLorett@LaQuintaCA.gov, and specify the following
information:
1) Full Name 4) Public Comment or Agenda Item Number
2) City of Residence 5) Subject
3) Phone Number 6) Written Comments
The email “subject line” must clearly state “Written Comments.”
Written public comments must be emailed to the Ad-Hoc Committee
Secretary no later than 12:00 p.m. on the day of the meeting.
Written public comments, received prior to 12:00 p.m. the day of the meeting,
will be distributed to the Short-Term Vacation Rental Program Ad-Hoc Committee,
incorporated into the agenda packet and public record of the meeting, and will not
be read during the meeting unless, upon the request of the Short-Term Vacation
Rental Program Ad-Hoc Committee Chairperson, a brief summary of any public
comment is asked to be read, to the extent the Short-Term Vacation Rental
Program Ad-Hoc Committee City Staff can accommodate such request.
******************************
CALL TO ORDER
ROLL CALL
Committee members Best, Butler, Caldwell, Church, Coronel, Franco, Grotsky,
Jonasson, McDonough, Monroe, Navarro, Schutz, Shelton, Spinney and Tamm
PLEDGE OF ALLEGIANCE
PUBLIC COMMENT ON MATTERS NOT ON THE AGENDA
Please email “Written Public Comments” to LLorett@LaQuintaCA.gov and limit
your comments to approximately 350 words. The Committee values your
comments; however, in accordance with State law, no action shall be taken on
any item not appearing on the agenda.
3
SHORT-TERM VACATION RENTAL PROGRAM JULY 9, 2020
AD-HOC COMMITTEE AGENDA
CONSENT CALENDAR
Note: Consent Calendar items are routine in nature and can be approved by one motion.
1.APPROVE MINUTES OF JUNE 4, 2020
DISCUSSION ITEMS
1. CHAIRPERSON SCHUTZ TO REVIEW COMMITTEE PLAN AND FUTURE MEETING TOPIC
SCHEDULE
2. CITY STAFF TO PROVIDE SHORT-TERM VACATION RENTAL PROGRAM AND CODE
ENFORCEMENT INFORMATION
3. TOPICS TO COVER AT NEXT MEETING
- COMMUNITY PERCEPTION, GUEST BEHAVIOR, AND GUEST EXPECTATIONS
ADJOURNMENT
The next regular meeting of the Short-Term Vacation Rental Program Ad-Hoc Committee is
scheduled for Thursday, August 6, 2020.
DRAFTPage 1 of 4
STVR PROGRAM AD-HOC COMMITEEE JUNE 4, 2020
MINUTES
SHORT-TERM VACATION RENTAL
PROGRAM AD-HOC COMMITTEE
MINUTES
TUESDAY, JUNE 4, 2020
CALL TO ORDER
A regular meeting of the Short -Term Vacation Rental Program Ad-Hoc
Committee (Committee) was called to order at 4:03 p.m. by Lori Lorett.
This meeting was held by teleconference pursuant to Executive orders N -25-
20, N-29-20, N-33-20, and N-35-20, executed to by the Governor of California
in response to the state of emergency relating to novel coronavirus disease
2019 (COVID-19) and enabling teleconferencing accommodations by
suspending or waiving specified provisions of the Ralph M. Brown Act
(Government Code § 54950 et seq.).
ROLL CALL
PRESENT: Committee members Best, Butler, Caldwell, Church,
Coronel, Franco, Grotsky, Jonasson, McDonough, Monroe,
Navarro, Schutz, Shelton, Spinney, and Tamm
ABSENT: None
STAFF PRESENT: Design & Development Director Danny Castro, Hub Manager
Tommi Sanchez, Permit Technician Michelle Lopez,
Administrative Assistant/Committee Secretary Lori Lorett,
Public Safety Manager Martha Mendez, Code Compliance
Supervisor Kevin Meredith, Community Resources Director
Chris Escobedo, and City Attorney Bill Ihrke
PLEDGE OF ALLEGIANCE
Committee Secretary Lori Lorett led the committee in the Pledge of Allegiance
DRAFTPage 2 of 4
STVR PROGRAM AD-HOC COMMITEEE JUNE 4, 2020
MINUTES
PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA
Committee Secretary Lorett said the following WRITTEN PUBLIC COMMENTS
were submitted by La Quinta resident David Dinnel regarding the cancellation
of Committee meetings in April and May 2020, which were distributed to the
Committee, and incorporated into the agenda packet and public record of the
meeting.
COMMITTEE ITEMS
1.APPROVAL OF MINUTES DATED MARCH 5, 2020
The Committee expressed general support of the March 5, 2020 meeting
minutes; and Committee Members Schutz/Church moved and seconded,
respectively, to approve the minutes as submitted; motion passed
unanimously.
2.APPOINT TWO MEMBERS TO SERVE AS COMMITTEE
CHAIRPERSON AND VICE-CHAIRPERSON FOR THE DURATION
FOR WHICH THE COMMITTEE REMAINS ACTIVE
The committee reached a consensus and appointed Committee Members
Schutz and McDonough to serve as Chairperson and Vice-Chairperson,
respectively.
3.REVIEW COMMITTEE OBJECTIVES
The Committee’s objective is to provide recommendations to City Council
regarding the Short-Term Vacation Rental Program.
4.DISCUSS AMENDMENT FIVE TO CITY EXECUTIVE ORDER NO. 7
RELATED TO SHORT-TERM VACATION RENTAL (STVR)
GUIDELINES
The Committee discussed the City’s COVID -19 related health and safety
precaution measures put into place in accordance with the California
Department of Public Health and Riverside County Public Health Officer
directives and guidance; the City’s effective communication of the constantly
changing COVID-19 directives; the STVR restrictions and related
enforcement; and Executive Order No. 7 multiple amendments .
Further Committee discussion followed regarding STVR owners not adhering
to the restrictions and occupancy limits.
DRAFTPage 3 of 4
STVR PROGRAM AD-HOC COMMITEEE JUNE 4, 2020
MINUTES
The Committee expressed general displeasure with the complexity of
Executive Order No. 7, which caused confusion; the communication channels
and speed; and prolonged enforcement.
Committee discussion followed regarding La Quinta Executive Order No. 5
related to limited uses for outdoor recreation at parks, trails, and recreational
courts in the City; and La Quinta Executive Order No. 6 related to limited use
of private shared-use swimming pools and spas in the City.
Code Compliance Supervisor Meredith gave a detailed presentation on:
•The number of current open/closed STVR-related cases, complaints,
citations, and suspensions;
•STVR hotline call center and step-by-step process for receiving and
responding to complaints;
•Adverse effects to the STVR program due to a limited number of
properties not complying;
•Ability to submit a request for public records with the Clerk’s Office in
order to determine the number of STVR properties in a neighborhood
prior to purchasing a home.
5.DISCUSS LIST OF TOPICS FOR COMMITTEE TO COVER
Staff provided the list of topics the Committee compiled during the March 5,
2020 meeting.
6.DISCUSS POST COVID-19 BEST PRACTICES GOING FORWARD
Staff provided a list of recommended guidelines from the C enters for Disease
Control and Prevention regarding proper cleaning and disinfecting.
7.TOPICS TO COVER FOR NEXT MEETING – OVERVIEW OF SHORT-
TERM VACATION RENTAL PROGRAM INCLUDING CODE
ENFORCEMENT
•The Committee reached a consensus and directed Committee Chair
Schutz and Committee Vice Chair McDonough to arrange discussion
topics into categories for the Committee’s review and consideration .
•The Committee reached a consensus and directed Staff to prepare a
STVR density map and present it to the Committee for consideration at
the next meeting.
DRAFT
Page 4 of 4
STVR PROGRAM AD-HOC COMMITEEE JUNE 4, 2020
MINUTES
• The Committee reached a consensus and directed Staff to provide a
summary of the STVR hotline process and enforcement statistics to the
Committee for review.
ADJOURNMENT
There being no further business, it was moved and seconded by C ommittee
members Caldwell/McDonough to adjourn this meeting at 5:32 p.m. Motion
passed unanimously.
Respectfully submitted,
LORI LORETT, Committee Secretary
City of La Quinta, California
Hotline Verifies
STVR from
Spreadsheet
Code Enforcement Data
(Provided during 06.04.20 meeting)
2019 2020 (Year to Date)
COMPLAINTS 629 649
(Approx. 550 since 03.17.20)
CODE CASES 439 452
(Approx. 350 since 03.17.20)
CITATIONS 93 21
SUSPENSIONS 11 6
PROBLEM
PROPERTIES
17
(5+ complaints per year)
WRITTEN
PUBLIC
COMMENTS
STVR AD-HOC
COMMITTEE
MEETING
JULY 9, 2020
WRITTEN
PUBLIC
COMMENTS
& HAND-OUTS
STVR PROGRAM AD-
HOC COMMITTEE
MEETING
JULY 9, 2020
1
From: Sally Long‐Shelton <
Sent: Thursday, July 09, 2020 11:38 AM
To: Lori Lorett <llorett@laquintaca.gov>
Subject: Post Treading on Nextdoor "isn't it time to Stop the City of La Quinta Airbnb's?
** EXTERNAL: This message originated outside of the City of La Quinta. Please use proper judgement and caution when opening
attachments, clicking links or responding to requests for information. **
Lori... might you also be able to get this out to the committee members?
Good Morning STVR AD-HOC Committee Members & City Management...
I wanted to share a post that is treading on Nextdoor. It has had over 300 replies, which is a
very large amount amount for a ND Post. Several of our neighbors are more than concerned. I
know about three of these participating Nextdoor Members and the issues they are and have
been experiencing and fighting, which are real.
This post and now the maps of the locations of STVR'S just in with our packets for this
afternoon, make complaints more understandable and why so many of our neighbors are upset.
This is a real indicator of how important our job is to find and streamline our City's current STVR
Procedures.
A few names on this post.. that we might want to get any of Code Enforcements info on.
Leo Knasiah~Desert Club Estates, **Author of this Post**
Melissa Labayog~Highand Palms (she's the nextdoor neighbor of Dupont Estate Resort..
DupontEstateResort.com
Rury Fernandez~La Qunita Cove
Among these real complaints from these neighbors are Parking, Loud Noise, invasion of personal
space & privacy.
Regards,Sally Shelton
The Post below.....
****Isn't it time to Stop the City of La Quinta allowing Airbnb's? Is there any group or person trying to
close down Airbnb's.
I do not understand why residents have to put up with AirBNB's in the City of La Quinta. Isn't it time residents
take back our neighborhoods. I will help anyone to put the question on November 2020 Ballot that would stop
AirBNB's in La Quinta's residential neighborhoods. Why are commercial Businesses (AirBNB's) allowed to
operate in a residential neighborhood.
Posted in Recommendations to 26 neighborhoods
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353 Comments
STVR PROGRAM AD-HOC COMMITTEE MEETING - JULY 9, 2020
HAND-OUT BY COMMITTEE MEMBER SALLY SHELTON
From:
To:Lori Lorett
Subject:Public Comments to Ad Hoc STVR Committee
Date:Thursday, July 09, 2020 9:28:23 AM
** EXTERNAL: This message originated outside of the City of La Quinta. Please use proper judgement and caution
when opening attachments, clicking links or responding to requests for information. **
July 9, 2020
To: LLorett@LaQuinaCA.gov and
Ad Hoc Short Term Vacation Rental Committee
From: Jeffrey and Valerie Smith
Subject: Public comments
We have lived in La Quinta Cove for 46 years, and in our current home on Avenida
Alvarado for 42 years. As long term residents we have seen this community change
dramatically. Most of the change has been positive. The La Quinta Cove has become
the wonderful, quiet, scenic residential community we love. But, of course, not all
change has been positive. We feel that among the negatives is the current influx of
short term vacation rentals without owner operators living at the sites. Longer term
or monthly rentals have always been a feature of the cove allowing our snowbirds to
enjoy this environment as much as we full time residents. They pose no major
problems.
The problem with the short term vacation rentals is that it has completely changed the
character of the neighborhoods that drew us to La Quinta and the Cove. Blocks where
STVRs have proliferated in the Cove and in other parts of La Quinta have ceased to be
the peaceful residential neighborhoods they once were, and are now filled with mini
hotels where short term renters are free to choke the streets with cars, and act in ways
that would never be accepted in a legitimate hotel. We no longer know our neighbors,
they change from day to day and week to week. Previously, if there were problems
with neighbors that we knew, most of us felt secure approaching them for a solution.
We have done this a number of times over the years up here on Avenida Alvarado. We
do not know the short term vacation renters. It would be foolhardy to approach them
for a problem.
We feel that this is far more than a mere enforcement issue. Even if a resident
followed the letter of the regulations about tenant violation of La Quinta law, the
disturbance has to occur before action is taken. We encourage the Committee to
listen to the comments made before the City Council last Tuesday evening by North
La Quinta resident Maria Puente. As she points out, ones life has to be significantly
disturbed before the resident can complain. And then the remedy for that day's
disturbance may or may not be addressed by the city or sheriff's deputies. Then a new
set of short term tenants arrive and it happens all over again. Ms. Puente's situation
is not unique. It is happening all over the city, especially in the Cove.
What is the solution? First, we need an up-to-date map of licensed and nonlicensed
short term rental sites throughout the city. We need to see where the impact of
STVRs is the greatest. Once we know the saturated areas limits can be placed on the
number of licenses granted for that block. Steps can be taken to ameliorate the
problems before they reach the point where La Quinta residents demand an end to
STVRs. This would be a tremendous financial hit for the city. Investors who
purchased homes in the Cove for rentals would still be allowed to use them as income
property. They would remain available to rent just as they always were, just not short
term (-30 day) vacation rentals.
We appreciate the committee's thoughtful attention to our comments, and hope that
once the mapping is complete we will see a way forward that will return our
neighborhoods to the places we came here to enjoy.
Sincerely,
Jeff and Val Smith
From:
To:Lori Lorett
Subject:Written Comments
Date:Wednesday, July 08, 2020 4:57:40 PM
** EXTERNAL: This message originated outside of the City of La Quinta. Please use proper judgement and caution
when opening attachments, clicking links or responding to requests for information. **
Linda Williams
La Quinta
Public Comment
I am very concerned that short term vacation rentals are destroying the character of our neighborhoods. Our resident
homeowners no longer have the peace and tranquillity they once had. There are far too many problem properties and
the onus is on the neighbors to police them. In my neighborhood these rentals never stopped operating during the
shutdown, totally ignoring the order. In fact, the activity increased. There needs to be better monitoring of these
businesses. Neighbors should not be forced to monitor them. I would suggest having code enforcement patrol our
neighborhoods for violations.
We need immediate resolution of these issues and would welcome any help you can give us.
Thank you,
Linda Williams
City Council Meeting
July 7, 2020 Tuesday
Honorable Mayor of La Quinta, City Council Members,
Good Afternoon. My name is Maria L. Puente. I am a resident of LQ. I have lived in LQ for 30 years. I was
a Historical Preservation Commissioner when the city created that commission in 1994. I am a teacher at
LQHS and an Adjunct Professor at College of the Desert.
I own a house in North La Quinta, in the Acacia Homes. I have been enjoying my property peacefully, as
my home is the place where I come back for peace, rest and to recuperate from the stress at work. My
property is the place where I find the solace to recharge emotionally, I water my plants, garden, feed
and listen to the birds, sit in my patio to pause and reflect from our busy, frantic and stressful life.
As I have said, I have enjoyed my property for many years… until this past year.
In North La Quinta, at Sanita Drive, in La Quinta del Rey, there is an infamous and unbearable
STRV property located just directly behind my backyard. The previous owners retired and sold the
property in June 2019, and since then it has been hell on earth for me. The new owner converted that
property into a short term rental. They rent everyday of the week and during the weekend as well. It
has become a true mad house. Every three days I dread to see who are the next people coming. I never
get a break to enjoy peace and quiet and to rest in my own property. It seems that every week the
same vicious cycle repeats. This is not quality of life at all.
The renters are out of control. They play really loud music with microphones and speakers (it exceeds
permitted decibels) during the day and at night (past 10 pm, when they start their parties) , they have
karaoke sessions with microphones to make it ever louder, they scream from the top of their lungs, they
jump in the pool making a big splash, and create a true calamity environment for the neighbors.
The renters have no respect or consideration for quiet times or to the neighborhood. There is trash all
over the side walk and many cars parked and blocking trash collection. The only thing waiting to
happen is a shooting or a fire in that property, God forbid, and for the renters to jump the fence and do
something to me. I fear for my personal safety. They smoke marihuana and the odor comes to my
house. Why do I need to smell /breathe the second hand marihuana while trying to sit and enjoy my
backyard?
My master room faces directly to their swimming pool. I can’t help but to hear and receive all the
acoustic wave and bangs from the loud music and screaming during the day and during the night. My
house was built with standard insulation, not sonic sound proof. Why does city of La Quinta allow this
suffering of unsolicited mad behavior to go on at the expense of the poor enduring neighbors??
My neighborhood was designed, built, advertised and sold as a residential neighborhood. That means
steady and established people live there, go to work and come back to their homes to rest and enjoy
the tranquility of their homes .
My house is located in a residential neighborhood, not in a motel row, party street, on going Coachella
Fest, Summer never Ending Love House, Wild Party square and a house of questionable reputation
where constant transient young people are in and out, acting like a pack of wolves. And by the way,
never observing any social distancing or whatsoever, endangering the safety and health of those around
and nearby.
That is not the quality of life I was sold and I bought when I invested in my house. This is affecting the
value of my property, my peace of mind, my personal safety and producing anxiety and countless
sleepless nights.
For the last 11 months I have kept a log of at least 60 phone calls (and counting) placed to the Hotline,
Police and City Hall, which is the procedure put in place by City of La Quinta for neighbors to complain
about any disturbance by STVRs. That does not work. The property violates rules every week, and yet,
they keep renting the place and nothing has happened yet to solve the ongoing problem. What about
the three strikes and your permit is revoked?
The hotline person says that if in 45 minutes the noise has not ceased, please call again. Ok, so at 2 am I
am supposed to be counting the minutes and the call again?? When I call the police they tell me they
will send a deputy when he /she is in the area and available because they have more pressing situations
to take care of; by the time they come the renters are passed out from overdrinking and being high from
drugs. This is a most frustrating situation. Eventually, if the city fines the owner, the city collects the
money; however, the neighbor doing the reporting, the calling and the enduring of the violation gets
nothing, no resolution, no satisfaction. This is not working.
I have also even been told once to get myself a set of headphones to not hear the noise, in my own
house!!?? That is so disrespectful and insensitive. I should not be in my own house wearing a set of
headphones to block the loud music from wild people partying.
Palm Desert does not allow STVRs and that Cathedral City is in the process of banning them. Gated
communities throughout La Quinta do not allow any short term rentals at all; they only allow rentals of
at least one month. The city of LQ is allowing all those pack of wolves destroying the non gated
neighborhoods. That is a type of discrimination towards the people who can’t afford to live in a gated
community. Good people are going to have to move out because there is no way to live in these
conditions. We in the desert want and need peace and serenity, not constant disturbances. I do not
want to move, I have invested my career and my life in LQ. I want to stay here.
What else is there for me to do? What else does city of La Quinta expect me to do? This can’t go on
any longer. The situation is really disturbing. Nobody can live life like this, policing renters, calling
hotlines, calling the police, contacting the City; it is a catch 22, and this vicious cycle repeats weekly!! I
am reaching out to you, elected officials, because you have the duty, obligation and responsibility to
care for the welfare of the residents of LQ, and to protect the full time residents from this nonsense
that you have allowed to happen and snowball. The latest I have heard is that the property in question
is being given a 60 days suspension and a citation; however, that has not happened yet and it is not
enough. After that time the same problem will continue. The property needs to be totally banned for
short term rentals and get back to being part of the quiet neighborhood where it is located.
Why does the City of La Quinta think that has the right to take away my right to enjoy my own
property, my right to peace, tranquility and quiet in my own property, and give that right to the
abusive renters? I have to get up by 5: 30 AM to go to work. I need my rest. Why can’t I go freely to
bed at 9 pm but instead I have to be waiting until 10 pm to see if the renters quiet down, which they do
not, and then I have to start the unproductive phone calls session and lose another night of sleep? I am
a hostage in my own home!
Why does city of LQ allow this STVRs to take place and take over in quiet, nice neighborhoods? What
is the rationale to destroy residential, peacefully established neighborhoods? Those renters and their
obnoxious behavior for sure would not be allowed in any hotel! The owner only cares about making
money from the property; they think they rent to five people but 20 rowdy, out of control show up
with many cars and destroy the peace, tranquility and serenity of the neighbors and the environment.
Why does the City of La Quinta allow this insanity to continue?
The short term renters (three days, one weekend) come with one only goal in mind: to party, which
includes the crowds, the many cars, the noise, the screaming, the marihuana, the trash. A normal
residential neighbor would not have parties all weekend and during the weekdays and making noises all
day.
The truth is that STVRs are just incompatible with residential and family oriented, regular working people
neighborhoods. More than ever, now that we spend a lot of time at home and that we have to stay home
and work from home because of the unprecedented Corona Virus pandemic, it is most important to feel
safe and be able to relax in your own house, in the quiet residential neighborhood that we originally
invested our money in by buying our house, without constant stressful disturbances of careless
transient and loud party people.
What is the solution? Please give a hotel voucher for the neighbors affected by the noise disturbances of
the STVRs, so they can have a good night sleep, including the meal (they can’t cook at home) and
gasoline. But we do not want to leave our houses. Better yet, have city of LQ buy my property so I can
move to quiet area. I am more than willing to sell it to you. However, the best solution is:
Keep La Quinta as the Gem of the Desert, not the hell of the desert.
Please I beg you to do the right thing. Please I beg you not renew and to revoke for good the
STRV permit to this property. Please I beg you to restore peace and tranquility in my
neighborhood.
Thank you very much for listening to me.
From:
To:Lori Lorett
Subject:Fwd: Ad hoc committee STR
Date:Monday, June 29, 2020 6:15:50 PM
** EXTERNAL: This message originated outside of the City of La Quinta. Please use proper judgement and caution
when opening attachments, clicking links or responding to requests for information. **
I have a concern I would like the Ad Hoc STR committee to consider… I was asked by a committee member to send
it your way to possibly get the discussion on the agenda for next week.
Thank you for your time,
Barb Montavon
>
>
> On 6/23/20, 8:18 AM, "Barb Montavon" wrote:
>
> I will try to listen to the next City Ad Hoc meeting but wanted to voice a concern to you about occupancy
allowed by the City.
> When the allowable number of occupants exceeds the number of 2/bedroom, it encourages over-occupancy and
the overflow is noticeable via parking problems and noise/disturbance/personal behavior problems. The City does
not enforce occupancy. For more than 2 years, I have reported Owners who continue to advertise on VRBO, Airbnb
and other various websites for more than the allowable occupants. The last time I reported was after I was told by
City Council that their 3rd party admin company would really crack down on the problem. City employees also
relayed to me that the Council was considering reducing the number of allowed occupants to only 2/bedroom and
not allow the “plus 2”, with no place to sleep. IF they would make that adjustment, I think it would be an excellent
way to eliminate some of the problems. When a small 3 bedroom home that is under 2400 sq. ft. converts a den
(which the city allowed after the owner simply installed a barn door to the exterior of the room), 10 people can rent
that home. The scenario becomes 10 people share the cost of a $250/night stay as an STR location. The result is
$25/night/person,which is a bargain and hotels can’t possibly compete. These are the occupants of our “gated
community”. Our HOA's CCRs state the property “shall be used for single family residential purposes”. It does not
eliminate rentals, but the “restricted use" to maintain as a single family residential community is our challenge.
> It’s too easy to get a “party house“ situation going when the prices are so low and they split it so many ways
because no one knows how many are actually coming.
> Thanks for the platform!
> Love to discuss anytime!
> Barb
>
>
>
>
From:Lori Lorett
To:Lori Lorett
Subject:FW: vacay rentals
Date:Thursday, July 09, 2020 12:18:20 PM
From: Suzanna Banana
Sent: Friday, June 05, 2020 2:01 PM
To: Vacation LQ <vacationlq@laquintaca.gov>
Subject: vacay rentals
** EXTERNAL: This message originated outside of the City of La Quinta. Please use proper judgement and caution
when opening attachments, clicking links or responding to requests for information. **
Hello
I moved to LaQuinta two 1/2 years ago. I am annoyed by the rentals, particularly especially the ones
that do not go by the rules.
Now you're dropping the fines as well? We are in a pandemic and I do not care if their rental
revenue is lost. I wish these were not allowed and would vote to not allow them.
Do homeowners get to vote on these issues? Who in particular makes these decisions? I had no idea
and did not imagine when I purchased in a nice neighborhood in LaQuinta, that I would be subjected
to in-out activity, cars, noise, and left feeling not safe, because it is a revolving door.
POWER
POINT
STVR AD-HOC
COMMITTEE
MEETING
JULY 9, 2020
STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
1
CITY OF LA QUINTA
STVR AD‐HOC COMMITTEE
MEETING JULY 9, 2020
CONSTITUENCY
•REPRESENTED BY
STAKEHOLDERS FROM ALL
AREAS
•CITY IS A VITAL PARTNER IN ALL
DELIBERATIONS
•COEXISTENCE IS A GIVEN
•SIGNIFICANT GROWTH IS
ANTICIPATED
•DELIVERABLE IS A SERIES OF
ACTIONABLE
RECOMMENDATIONS
ASSUMPTIONS
2
1
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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RULES OF ENGAGEMENT
•SHOW UP ON TIME AND COME PREPARED
•STAY MENTALLY AND PHYSICALLY PRESENT
•LISTEN WITH AN OPEN MIND
•STAY ON POINT AND ON TIME
•ATTACK THE PROBLEM …... NOT THE PERSON
•HELP MAKE GROUP DECISIONS AND IDENTIFY ACTIONABLE ITEMS
•THINK AS A “TEAM” NOT AS AN INDIVIDUAL
•MAKE REMARKS SHORT, VALUABLE AND TO THE COMMON GOAL
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METHODOLOGY
•IDENTIFY PAIN POINTS
•PRIORITIZE
•ISSUES THAT ARE A PROBLEM ACROSS DIFFERENT CONSTITUENTS (INCLUDING CITY)
•VISIBILITY / PROMINENCE (COMMUNITY PERCEPTION)
•IMPACTS BOTH STVR OWNERS AND OTHER HOMEOWNERS
•IDENTIFIES ILLEGAL / OBNOXIOUS / DANGEROUS BEHAVIOR
•ALLOWS CITY TO DO ITS JOB BETTER / EASIER / FASTER / CHEAPER
•DISCUSS POSSIBLE RECOMMENDATIONS
•MUST BE ACTIONABLE
•CONVERGE ON PREFERRED SOLUTION
•DEVELOP AN ARRAY OF POSSIBLE SOLUTIONS
•OPTIMIZE
•DEVELOP SPECIFIC RECOMMENDATIONS
Identify Prioritize Solve Recommend
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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IDENTIFIED ISSUES (FROM THE LORI LIST)
Outreach & Marketing Compliance & Enforcement Applications / Process
Online
Access
What are the rules that are already established?
Explanation of enforcement?
Regulations? Special event permits New website
Discuss limitations… SR density, noise issues, expectations for
neighbors. Noise ‐ Not just music Verifying information on applications
STR Policy discussions ‐ Gray areas 3 strikes policy Trash solutions
TOT ‐ Recognitions of where money comes from and how it
benefits the City False accusations from neighbors Control investors with STR's
Reduce negativity regarding STR Noise technology
Limitations on how many times a property an
be rented
Marketing of STR Response times Ordinance ‐ What's working vs what's note?
Workshops for new STR owners
Creating STR map for City of La
Quinta Staff to provide facts and numbers for STR
Better information distribution to the public regarding STR ‐
provide positive Occupancy issues (day vs night) How can we get everyone to report TOT?
Benefits for City Impact on neighborhoods New website
New website
Cap on multiple violations, rentals,
etc.
Education Room conversions
Guest expectations Define noise restrictions
Factual information from complaint
calls
STR guests vs homeowners guests
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PROPOSED MEETING TOPICS
•MONTH 3 – JULY –THE DATA
•GATHER ALL DATA FROM CITY HALL TO REVIEW AS A COMMITTEE
•APPROVAL OF MONTHLY DISCUSSION TOPICS
•MONTH 4 AUGUST –THE PROCESS
•HOTLINE PROCESS / RESPONSE TIMES
•TIMELY CONTACT OF RESPONSIBLE PARTIES
•ENFORCEMENT
•CITY RESOURCES
•INTELLIGENT ENFORCEMENT
•FALSE ALARMS
•MULTIPLE VIOLATIONS & FINES
•STAKEHOLDER COMMUNICATION (FROM CITY TO OWNERS,
NEIGHBORS, ETC.)
•MONTH 5 – SEPTEMBER –THE NEIGHBOR
•NOISE / CONDUCT / PRIVACY
•OBJECTIVE VS SUBJECTIVE GUIDELINES
•HOMEOWNER EDUCATION
•HOMEOWNER RIGHTS
•PROBLEM HOMEOWNERS
•MONTH 6 ‐ OCTOBER ‐THE STVR OWNER
•MARKETING / BRANDING / PR
•SURVEY CREATION FOR STVR PORTAL
•TRAINING / NEW MANAGER / STVR OWNER WORKSHOPS
•SERVICE PROVIDERS
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•MONTH 7 – NOVEMBER –THE GUEST
•COMMUNITY PERCEPTION
•STVR DENSITY
•IMPACT ON NEIGHBORHOODS (TRAFFIC, PARKING)
•GUEST BEHAVIOR
•OCCUPANCY (DAY / NIGHT)
•NEIGHBOR TREATMENT / SENSITIVITY
•GUEST EXPECTATIONS
•COMMUNICATION / EXPECTED BEHAVIOR
•MONTH 8 - DECEMBER -THE CITY
•WEBSITE / PAYMENT PORTAL / EASE OF OPERATION
•COLLECTING MISSING TOT REVENUE FROM THOSE REPORTING
•GATHERING & PUBLISHING STATISTICS (REVENUES, STVR FAQ)
•MISSING TOT REVENUE -- SPECIAL EVENT PERMITS
•PERMITTING – ROOM / GARAGE CONVERSIONS
•MONTH 9 – JANUARY ‐CONCLUSIONS
•PREPARE PRELIMINARY REPORT
•REVIEW SURVEY FINDINGS AND PREPARE FINDINGS FOR FINAL REPORT
•DETERMINE MARKET IMPACT ON NEIGHBORHOODS & COMMUNITY OUTREACH
•MONTH 10 – FEBRUARY ‐PRESENTATION
•FINALIZE ALL FINDINGS AND RECOMMENDATIONS
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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SHORT-TERM
VACATION RENTAL
PROGRAM AD-HOC
COMMITTEE
July 9, 2020
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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Short-Term Vacation
Rental Program &
Code Enforcement Updates
PURPOSE:
Provide overview of the Short-Term Vacation Rental (STVR) Program
Review of Code Compliance role with STVR and how rules are enforced.
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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SUMMARY
Maintain balance between residential quality of life and property owners that host STVR's
STVR team formed to review and make enhancements to program
Online Portal now available –Application/Registration and TOT reporting all available online
Overview of STVR revenue and review of increase for each year
Overview of City Ordinance updated in 2018 to clarify regulations and streamline process of enforcement
Review Code Enforcement STVR policies and procedures
SHORT-TERM VACATION RENTAL PROGRAM
OBJECTIVE:
Our foremost priority is preserving the quality of life for La Quinta residents. Creating an environment
where renters are welcome in our community as we
strongly encourage them to respect the neighbors and
neighborhoods in which they are renting. Therefore, protecting the balance of government and property
ownership, and ultimately to ensure a safe and effective program.
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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WHERE ARE WE AT?
•1,320 active, registered STVR’s
•5.3% of total 25,022 dwelling units
TOP OF
THE COVE
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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MIDDLE OF
THE COVE
BOTTOM OF
THE COVE
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SECTION OF
PGA WEST
SECTION OF
NORTH
LA QUINTA
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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OUR STVR
TEAM
The Hub:
Design & Development Director, Hub Manager, Five Permit
Technicians, and an Administrative Assistant all assist with STVR
applications, permits and payments.
Code Compliance:
Community Resources Director, Public Safety Manager, Code
Compliance Supervisor, Four Code Officers, Administrative
Technician and an Administrative Assistant all help enforce the rules
and regulations that pertain to the STVR program.
MUNIRevs& LODGINGRevs
ONLINE
PORTAL:
MUNIRevs &
LODGINGRevs
February 1, 2020, we
launched our NEW
STVR online portal!
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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Provides online portal service for application/registration services
Easy access to make monthly TOT payments
Makes it easier for owners of multiple properties to manage everything in one place
Sends automatic email reminders/notifications for TOT payments, required documents needed and STVR updates
Friendly system support always available
•Keeps records of online rental
postings to assist with tracking
unpermitted renting
•Allows the City to find those who
are not in compliance and issue
citations to ensure the program
is running smoothly and
effectively
STVR REVENUE...
LET'S COMPARE
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
2015-16 2016-17 2017-18 2018-19 2019-20
STVR TOTAL
$- $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 $550,000 $600,000 $650,000 $700,000 $750,000 $800,000 $850,000
STVR Revenue by Month
2016-17 2017-18 2018-19 2019-20
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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FY 2019-2020
•Short-Term Vacation Rental transient occupancy
tax (TOT) received: $2,353,216
•Total TOT received (hotels, resort fees & STVR):
$7,149,982
STVR
PROGRAM
ENHANCEMENTS
•Added Permit Technician position dedicated
to STVR
•Website updates – webpage dedicated to
STVR
•24/7 Hotline
•Community outreach – Workshops, Festival
Mailers, Ad-Hoc Committee
•Added online services – MUNIRevs &
LODGINGRevs
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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STVR
ORDINANCE
UPDATE
(2018)
•Property owner authorization required for permit issuance
•Owner must provide 24/7 local contact
•Code to conduct inspections to verify bedrooms counts, if necessary
•Increased citation fines
- General STVR Violation Fines ($500-$1,500)
- Operating a STVR without a Permit ($1,000-$2,000)
- Hosting a Special Event at a STVR without a Special Event Permit ($5,000)
CODE
COMPLIANCE
•Collaborates with Design & Development team
•Manages/monitors Hotline calls
•Conducts STVR application inspections
•Responds to and inspects STVR related complaints – noise, parking & property maintenance
•Issues citations
•Formation of Sub-Committee’s
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STVR Ad‐Hoc Committee Regular Meeting 7/9/2020
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QUESTIONS?
COMMENTS?
THANK
YOU FOR
COMING!
OUR NEXT
SCHEDULED
MEETING IS:
THURSDAY
AUGUST 6, 2020
TOPICS TO COVER AT NEXT MEETING:
COMMUNITY PERCEPTION, GUEST BEHAVIOR, AND
GUEST EXPECTATIONS
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