Vacation Rental Compliance (Gosselin) - STVR Program Compliance & EnhancementRFP — LQ STVR Program — Proposal Submittal
.12
Vacation Rental Compliance, LLC
September 1, 2021
1. Cover Letter
September 1, 2021
City of La Quinta
Attn: Monica Radeva, City Clerk
78495 Calle Tampico
La Quinta, California 92253
Subject: RFP — LQ STVR Program — Proposal Submitted
Vacation Rental Compliance, LLC, (VRC) is pleased to submit our response for services to the City of La Quinta's
RFP for Short -Term Vacation Rental (STVR) Program Development, Compliance, and Assistance with STVR
Process Streamlining and Software Enhancement Options.
Vacation Rental Compliance is a California -based company, based in Rancho Mirage, California; and is wholly
owned by Cindy Gosselin, President and CEO. VCR has been in business for over nine (9) years, and was
incorporated in California on January 26, 2012. Our Tax Identification number is: 45-4573257.
Our company was developed with a sole focus to work with local municipalities for the development and
implementation of short-term vacation rental programs that identify operating guidelines for vacation rentals. The
mission of our business is to work with cities and counties to develop sustainable, Short -Term Vacation Rental
Programs that result in compliance and increased revenues; while protecting the rights - and preserving the integrity
of the communities we serve.
VRC has had the opportunity to work with, and in most cases, initiate Short -Term Vacation Rental Programs with
seven (7) of the nine (9) cities within the Coachella Valley. Our company is also currently (and for the last five
years) on contract with Riverside County, maintaining compliance with Ordinance 927. References of California
government entities we have had contracts with is included in the following Section 2.
VRC has a strong theory of operation with the City of La Quinta's Short-term Vacation Rental Compliance
Program. We assisted your City with the initial development and implementation of the Short -Term Vacation
Rental Program in October 2012. After completion of that initial contract, our company also worked closely with
Tommi Sanchez in Design and Development in 2020, to assist the City in communicating with current registered
owners/operators to bring their properties in compliance with the new rules and regulations passed by the City in
their revised/updated Short -Term Vacation Rental Ordinance. Like the City, we are familiar with the volatile
market conditions, circumstances, and challenges of the Short -Term Vacation Rental industry; and have adapted
our programs and services to effectively service our government entities with management, compliance and
enforcement of their requirements and regulations. In fact, a key benefit of contracting with VRC as identified by
many of our clients, is our ability to operate and communicate with rental owners/operators outside of government
business hours.
Vacation Rental Compliance would once again, value the opportunity to work with the City of La Quinta to provide
the services as required within this proposal. I, Cindy Gosselin, President and CEO will be the Project Manager
and responsible for performance if any agreement results from this RFP and my resume is attached for your review.
It is my statement that all information and pricing provided within my proposal is valid for a least ninety (90) days;
and my performance for the City is free of any conflict of interest.
Sincerely,
Cindy osseimL�
President and CEO
(760)799-5748
vacationrentalcom_pliance cgyahoo.com
Cindy Gosselin
60 Burgundy
Rancho Mirage, California 92270
Phone: (760) 668-5963 - Email: clgosselinl@gmail.com
CAREER SUMMARY
Fiscally accomplished business professional with a successful track record in business operations including finance and
administration, vacation rental compliance, human resource management, purchasing, and operational management.
Versatile and highly effective in analyzing workflow procedures and developing new/upgraded programs and policies to
drive more effective operational policies and procedures. Successful in driving project management efforts where time,
detail and cost are essential factors. A self -motivated leader with an entrepreneurial spirit, who exemplifies loyalty, and
enjoys a challenging and diversified work environment.
PROFESSIONAL EXPERIENCE
VACATION RENTAL COMPLIANCE LLC, Rancho Mirage, CA 7-11 to present
Owner/President/CEO
California -based company that works with local municipalities for the development and implementation of short-
term vacation rental programs that identify operating guidelines and compliance. Our mission is to work with cities
and counties to develop sustainable, Short -Term Vacation Rental Programs that result in increased revenues and
compliance; while protecting the rights - and preserving the integrity of the communities they serve.
CITY OF INDIO, CALIFORNIA, Indio, CA
Senior Accountant
10-2011 to 6-12
• Prepare monthly Bank Reconciliations
• Prepare Quarterly Treasurer Report listing all City investments
• Record and balance monthly fiscal agent statements
• Record all newly acquired fixed assets
• Prepare monthly TUMF and CVAG payments
• Calculate quarterly interest allocation to all funds
• Track City cash activity daily
• Prepare and distribute monthly expenditures for all departments
• Run all financial reports and close the month
• Initiated the City of Indio's first Short Term Rental program, registering 75 homes in the first month
CITY OF PALM SPRINGS, CALIFORNIA, Palm Springs, CA 04-06 to 09-2011
Financial Analyst/Accountant - April 06 to July 06 (temporary position) Dec 2006 to present (full time)
• Assisted in preparation of City budgets for 06-07, 07-08, 08-09 and 09-10
• Developed a new City TOT revenue -producing program for Short -Term Vacation Rentals, resulting in over
$500,000 in additional City revenue and registration of over 584 new homes
• Designed and wrote a Microsoft access database to administer City ordinance #1748 regulating all vacation
rentals in the City of Palm Springs
• Coordinated the City's fixed asset inventory in compliance with GASB 34
• Recorded and monitored all fixed asset additions and disposals, including infrastructure
• Assumed the duties of the Deputy Treasurer (in her absence) recording daily cash transactions and
reconciling bank accounts, and overseeing LAIF investments
• Prepared Enterprise fund sections of the State Controller Report
• Prepared schedules supporting yearend balance sheet accounts for Auditors
• Coordinate and oversee yearend audit, Measure A audit and PFA audit
• Assisted in the upgrade of Sungard Pentamation, the City's financial software
COACHELLA VALLEY MOSQUITO AND VECTOR DISTRICT, Coachella, CA 1-06 to 4-06
Finance Administrator - January 2006 to April 2006
Special District that provides Vector (West Nile Virus) control to the Coachella Valley
• Prepared Financial Statements
• Prepared Budgets and quarterly analysis of actual vs. budget
• Prepared monthly financial information for Board packets
• Prepared and coordinated all aspects of yearly audit
• Approved and implemented all internal control policies
• Managed investment portfolio
COACHELLA VALLEY WATER DISTRICT, Coachella, California 9-03 to 1-06
Accounting Manager - September 2003 to January 2006
Special District Water Agency providing water and sanitation services to the Coachella Valley.
• Management responsibility for AR, AP, Inventory, Cash, Equipment, Fixed Assets, CWIP, and Payroll
divisions of General Accounting
• Prepared monthly financials and annual Debt Service budget
• Prepared and coordinated yearend closing and audit
• Prepared all audit schedules for Conrad & Associates
• Supervised a staff of twelve
• Prepared schedules as requested by Director of Finance and Deputy Director of Finance
• Prepared monthly and quarterly reports (PERS, Sales Tax, Quarterly Payroll Tax, BIA report) and
requested schedules for the State Controller Report
• Tracked bond payments and reconciled monthly bank statements
PALM SPRINGS DESERT MUSEUM, Palm Springs, California 1/03 to 7/03
Controller — January 2003 to July 2003
Local non-profit museum known for Art, Natural Science and Performing Arts programs.
• Prepared all financial reports for Finance Committee and Board of Directors
• Completed monthly Investment Analysis of Endowment
• Prepared and controlled division budgets
• Gained proficiency in Fund Accounting for grant management, restricted donations and bequests
• Presented monthly financial statements to Budget and Finance Committee
CBS 2 - DESERT TELEVISION, Palm Springs, California 5/02 to 1 /03
Controller / Human Resources Manager— May 2002 to January 2003
The first CBS affiliate in the Coachella Valley to air network programming, local news, and syndicated programs.
• Established and managed all business, finance and accounting operations
• Set up entire office from accounting practices to structuring of filing and record keeping
• Established and managed IK benefits and workers compensation programs
• Prepared budgets and account variance analysis
• Initiated a new MAS-90 financial package
• Set up ADP payroll service for an anticipated staff of over seventy-five
• Worked with CPA to track all new assets and records in MAS-90 fixed asset package
EDUCATION
• Bachelor of Science in Business Administration — CSU, Long Beach
• Glendale College for continuing education: Word - Excel - Lotus
• UC Riverside Extension Certificate in Government Accounting
• Proficient in Fundware, MAS 90, Charterhouse, Wide Orbit, ADP Payroll, AS400, Sungard Pentamation, Priority,
IBS, Peachtree, and QuickBooks, Microsoft Office, Microsoft Access Database, Cognos.
PROFESSIONAL ASSOCIATIONS
• Pegasus Therapeutic Riding Academy — Former Board Member
2. References of California Government Agencies
City Name:
CITY OF RANCHO MIRAGE
Address:
69825 HIGHWAY 111, RANCHO MIRAGE, CA 92270
Contactperson:
ROBERT BARRETT
Email address:
robertb@ranchomirageCA.gov
Telephone address:
760-324-4511 ext. 212
Project name:
Vacation Rental Program
Dates worked performed:
June 2011 through June 2015
Summary of scope of
services:
Design and implement vacation rental registration program. Investigate
unregistered properties and bring them into compliance. Keep current the
master list of registered properties, issue permits, collect TOT, provide current
list of properties to phone service, code compliance and Robert Barrett.
Staff Assigned
Cindy Gosselin
Outcome
After successful development and operation, the City assigned the program to
Full-time City staff.
City Name:
CITY OF PALM DESERT
Address:
FRED WARING DRIVE, PALM DESERT CA 92260
Contactperson:
PAUL GIBSON
Email address:
pgibson@ci.palm-desert.ca.us
Telephone addess:
760-346-0611
Project name:
SHORT TERM RENTAL COMPLIANCE
Dates worked performed:
February 2012 — June 2016
Summary of scope of
services:
Identify all unregistered vacation rentals in the City of Palm Desert and bring
them into compliance.
Staff Assigned
Cindy Gosselin
Outcome
After successful development and operation, the City assigned the program to
Full-time City staff.
City Name:
CITY OF CATHEDRAL CITY
Address:
68700 AVENIDA LALO GURERRERO
Contact person:
KEVIN BIERSACK
Email address:
kbiersack@cathedralcity.gov
Telephone address:
760-770-0378
Project name:
VACATION RENTAL REGISTRATION PROGRAM
Dates worked performed:
October 2012 — January 2020
Summary of scope of
services:
Design and implement vacation rental registration program. Investigate
unregistered properties and bring them into compliance. Keep current the
master list of registered properties, provide current list of properties to phone
service, and code compliance.
Staff Assigned
Cindy Gosselin
Outcome
Contract ended due to Ballot Measure to end Short -Term Vacation Rentals.
City Name:
CITY OF LA QUINTA
Address:
78495 Calle Tampico
Contact person:
TOMMI SANCHEZ
Email address:
tsanchez@laquintaca.gov
Telephone address:
760-777-7077
Project name:
SHORT TERM VACATION RENTAL COMPLIANCE WORK
Dates worked performed:
July 2019 - June 30, 2020
Summary of scope of
services:
Assisted the City in communicating with current registered owners/operators to bring
their properties in compliance with the new rules and regulations passed by the City
in their revised/updated Short -Term Vacation Rental Ordinance.
Staff Assigned
Cindy Gosselin
Outcome
Contract ended due to outbreak of COVID-19 virus
3. Pricing
Pricing for services performed by Cindy Gosselin are as follows:
• $75/hour — Minimum 10 hours/week
4. List of Complimentary Services
• Staff/Council Meetings held at City offices at the request of the City's Project Manager. These
services would normally be billed at $75/hr.
5. Staffing and Project Organization
Cindy Gosselin will oversee all aspects of the services required within the Scope of Work as outlined
in the RFP.
6. Subcontracting Services
VRC does not utilize any subcontracting services.
7. Disclosures
There is no negative history.
8. Acknowledgement of Insurance Requirements
See Attachment 2
9. Non -Collusion Affidavit
See Attachment 3
10. Acknowledgement of Addenda
See Attachment 4
ATTACHMENT 2
INSURANCE REQUIREMENTS ACKNOWLEDGEMENT
Must be executed by proposer and submitted with the proposal
I"7 fr` ~ (name) hereby acknowledge and
confirm that (name of company) has reviewed
the City's indemnification and minimum insurance requirements as listed in Exhibits "E"
and "F" of the City's Agreement for Contract Services (Attachment 1); and declare that
insurance certificates and endorsements verifying compliance will be provided if an
agreement is awarded.
I am /,�4P-i'19,e
(Title)
of ��•�Tt �,.. �
(Company)
Commercial General Liability (at least as broad as ISO CG 0001)
$1,000,000 (per occurrence); $2,000,000 (general aggregate)
Must include the following endorsements:
General Liability Additional Insured
General Liability Primary and Noncontributory
Commercial Auto Liability (at least as broad as ISO CA 0001)
$1,000,000 (per accident)
Personal Auto Declaration Page if applicable
Errors and Omissions Liability $1,000,000 (per claim and aggregate)
Worker's Compensation (per statutory requirements)
Must include the following endorsements:
Worker's Compensation Waiver of Subrogation
Worker's Compensation Declaration of Sole Proprietor if applicable
Page 10 of 12
ta QWL(ra
ATTACHMENT 3
NON -COLLUSION AFFIDAVIT FORM
Must be executed by proposer and submitted with the proposal
I, e,_
`"� (name) hereby declare as follows:
I am of l/it <,g ;7v
(Title) (Company)
the party making the foregoing proposal, that the proposal is not made in the interest of,
or on behalf of, any undisclosed person, partnership, company, association, organization,
or corporation; that the proposal is genuine and not collusive or sham; that the proposer
has not directly or indirectly induced or solicited any other proposer to put in a false or
sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed
with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain
from proposing; that the proposer has not in any manner, directly or indirectly, sought by
agreement, communication, or conference with anyone to fix the proposal price of the
proposer or any other proposer, or to fix any overhead, profit, or cost element of the
proposal price, or of that of any other proposer, or to secure any advantage against the
public body awarding the agreement of anyone interested in the proposed agreement;
that all statements contained in the proposal are true; and, further, that the proposer has
not, directly or indirectly, submitted his or her proposal price or any breakdown thereof,
or the contents thereof, or divulged information or data relative hereto, or paid, and will
not pay, any fee to any corporation, partnership, company, association, organization,
proposal depository, or to any member or agent thereof to effectuate a collusive or sham
proposal.
I declare under penalty of perjury under the laws of the State of California that the
foregoing is true and correct.
Proposer Signature:
Proposer Name:
Proposer Title:
Company Name:
Address:
,v,y1 (,arre/"_'
/1�?er;oa i—
ta QaiKta
ATTACHMENT 4
ACKNOWLEDGEMENT OF RECEIPT OF ADDENDA
Must be executed by proposer and submitted with the proposal;
If no addenda has been issued, mark "N/A" under Addendum No. indicating
Not Applicable and sign
ADDENDUM NO. I SIGNATURE INDICATING RECEIPT
N //j