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Wicked Bionic, LLCThe City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 ATTN: Marcie Graham Marketing Manager E-mail:mgraham@laquintaca.gov Phone: 760-777-7032 RFP MARKETING, BRANDING, CAMPAIGN DEVELOPMENT & DIGITAL MARKETING SERVICES Wicked Bionic, LLC 1516 Westwood Blvd., #202 Los Angeles, CA 90024 424-294-2533 CA Small Business Enterprise #2003506, Federal Total Small Business DUNS: #088676880, CAGE: #7QAJ5 Tax ID: #47-3946294, INSURED Certified: SBE, WBE, WOSB, LGBTBE, DOBE NAICS: 541613, 541830, 541810, 54185, 54189, 541430, 512110, 541511 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 1 TABLE OF CONTENTS Items Page Title Page Table of Contents 1 A. Cover Letter 2 B. Background of Agency and Experience 5 C. References 7 D. Disclosures 11 E. Proposer’s Warranty/Guarantee of Work Product 11 F. Subcontracting 11 G. Insurance Coverage 11 Response to Scope of Work: Work Plan - 1. Graphic Design - 8. Digital Services - 9. Media Buying - 10. Brand Enhancement 12 Cost Proposal 16 Appendix - Supplemental Information ●Resumes - Key Personnel ●Work Samples 18 Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 2 A. COVER LETTER The City of La Quinta ATTN: Marcie Graham Marketing Manager E-mail:mgraham@laquintaca.gov Phone: 760-777-7032 Subject:Marketing, Branding, Campaign Development and Digital Marketing Services Wicked Bionic, LLC. (Wicked Bionic) would like to thank you for the opportunity to submit on the Marketing, Branding, Campaign Development and Digital Marketing Services RFP for the City of La Quinta. Wicked Bionic is currently headquartered in Los Angeles with over 40 combined years of experience in multicultural marketing and advertising, marketing strategy, media campaigns, media planning, media buying, graphic design, copywriting, production, and research services. Wicked Bionic has performed work in similar size and scope relating to Solicitation and has a highly accomplished team to fulfill this SOW.Wicked Bionic accepts all of the requirements for this Contract as shown in the Solicitation. Wicked Bionic seeks to bid on the following components: ●Graphic Design ●Digital Services ●Media Buying ●Brand Enhancement 1. Official authorized to bind the agency Wicked Bionic confirms Dana C. Arnett is CEO of Wicked Bionic, representing all interests, and is the authorized point of contact for this Solicitation. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 3 2. Printed name, address, phone number, and e-mail address of agency's contact person; Name Title Address Phone / Email Dana C. Arnett CEO Wicked Bionic, LLC 1516 Westwood Blvd., #202 Los Angeles, CA 90024 (w) 424-294-2533 (m) 310-951-3709 dana@wickedbionic.com 3. Location of agency's main office; 1516 Westwood Blvd., #202 Los Angeles, CA 90024 4. Location of the office that would service this project 1516 Westwood Blvd., #202 Los Angeles, CA 90024 5. A validity statement stating that all information and pricing provided in the proposal is valid for at least ninety (90) days Wicked Bionic confirms that all information and pricing provided in the proposal is valid for at least ninety (90) days. The team at Wicked Bionic has the experience, talent, expertise, and resources necessary to perform branding, media buying, and digital services that support the needs of the City of La Quinta. In addition, we are experts at strategically and creatively assisting brands with messaging that engages and attracts the diverse communities in and surrounding the City. We deliver successful media buying campaigns locally and statewide in English and to native language-speaking members of every community including Hispanic, Asian, and African American communities on multiple platforms. The agency has extensive experience with media placement strategies, setting KPI’s, optimization, analytics and reporting. We feel fully qualified to execute this SOW based on our background, resources, data sources, branding, and community engagement experience. We’ve provided work samples that demonstrate our past performance. With our expertise reaching and exciting local markets and supporting brands, Wicked Bionic is uniquely positioned to connect and support the City of La Quinta’s initiatives and brand goals. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 4 Declarations: ●Wicked Bionic fully understands the scope of work, standards, and requirements set forth in the Solicitation and affirms capability exceeding requirements as the contractor for the work. ●Wicked Bionic confirms that all information submitted with the proposal is true and correct and that the undersigned individual has the ability to bind Wicked Bionic to the terms of this proposal. ●Wicked Bionic also possesses the following socio-economic designations: ○DGS SBE Certification #2003506 ○WBENC Certification #WBE1701679 ○LGBTBE #17033 ○DOBE #DISABIN31024 Please call me at the office at 424-294-2533 or mobile 310-951-3709 or email me at dana@wickedbionic.com if you have questions regarding this proposal. Sincerely, Dana C. Arnett, CEO Wicked Bionic, LLC Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 5 B. BACKGROUND OF AGENCY AND EXPERIENCE 1. Number of Years in Business:Over the past seven years, as a Southern California multicultural marketing and advertising agency with a team that has over 45 years of professional experience, Wicked Bionic, LLC understands how to develop well-crafted and innovative branding that maximizes brand cohesion and community engagement. We ensure that brands speak their consumers' literal and figurative languages driving them to explore exciting new experiences with communities like the City of La Quinta. We help organizations extend their community reputation, maintain their quality and brand standard, and present a distinct vision of what and who they represent. We do this by developing clear brand design and messaging that appeals to the diverse consumers they serve. Our agency develops marketing strategies for initiatives that connect with desired consumers and effectively create buy-in and engagement with an appealing brand image that reaches its intended audience. 2. Taxpayer Identification Number:47-3946294 3. Project Manager and Key Personnel: Role Description for this Project Contact Information, Phone, Email Location Contract Manager Agency’s primary POC for contract management and administration Dana C. Arnett dana@wickedbionic.com (w) 424-294-2533 (m) 310-951-3709 Los Angeles, CA Brand Strategy, Marketing, Media Buying Strategy Brand analysis and development, multi-platform messaging strategy, multicultural engagement, performance KPIs, optimization and analysis Carlos Sapene carlos@wickedbionic.com (w) 424-294-2533 (m) 310-279-3589 Los Angeles, CA Marketing Manager, Project Manager Market research, traditional, digital and OOH media buying, placement, tracking and performance reporting Jessica Naves jessica@wickedbionic.com (w) 424-294-2533 (m) 323-528-5700 Los Angeles, CA Design Creative Brand Style Guides, designs for advertising, collateral, and all Ryan Ward ryan@wickedbionic.com Los Angeles, CA Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 6 other creative assets (w) 424-294-2533 (m) 213-321-1077 -See Resumes in Appendix 4. Agency Ownership:Wicked Bionic is a Limited Liability Corporation (LLC) registered in 2015 in the state of California. 5. Agency Subsidiary/Parent Company: N/A Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 7 C. REFERENCES Project LOS ANGELES PUBLIC LIBRARY Client Project Manager Telephone Number Email Lauren Skinner, Communications Director (213) 228-7565 lskinner@lapl.org Project Description Media Planning, Media Buying, Media Placement: Create and expand public awareness of free services available and initiatives to residents in the Los Angeles community. Introduce and engage this diverse population through media campaigns crafting effective multicultural and multigenerational messaging to Hispanics, Asians, and African Americans to increase Library visibility, expand their positive reputation, appreciation, and usage of LAPL’s offerings. Media campaigns in multiple languages and imagery on digital, print, radio, TV, programmatic, outdoor, and events. Project Start Date and End Date January 2018 - Currently under contract Assigned Staff Dana C. Arnett - Account Management Carlos Sapene - Marketing Consulting, Media Plans and Strategy, Market Research, Technology Jessica Naves - Market Research, Media Buying, Media Placement on digital, print, radio, TV, out-of-home, streaming Kathy Fazio - Graphic Design Discussion of Final Outcome 7.7 Million Hispanics, Koreans, and Chinese reached in the first 27 months with 751,555 conversions (related traffic to the Library). Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 8 Project CALIFORNIA CITIZENS REDISTRICTING COMMISSION Client Project Manager Telephone Number Email Fredy Ceja, Communications Director (916) 879-0699 Fredy.Ceja@crc.ca.gov Project Description Media Buying, Media Placement, Graphic Design: Created tagline used throughout the state of California for redistricting initiative. Media buying campaign in Zone E reaching out to residents in multiple languages in specific districts. Media campaigns in multiple languages and imagery on digital and traditional radio as well as billboards and buses. Project Start Date and End Date August 2021 to December 2021 Assigned Staff Dana C. Arnett - Account Management Carlos Sapene - Marketing Consulting, Media Plan and Strategy, Market Research Jessica Naves - Market Research, Media Buying, Media Placement on digital, print, radio, TV, out-of-home, streaming Ryan Ward - Graphic Design Discussion of Final Outcome Awareness and resident participation across the state Project LATV.com Client Project Manager Telephone Number Email Andres Palencia, Executive Director 310-943-5288 apalencia@latv.com Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 9 Project Description Leading Latinx entertainment platform. Development of rebranded LATV.COM website including ongoing technical support. Marketing Consulting including advertising sales strategies, social media support, ad operations. Project Start Date and End Date June 2019 to present Assigned Staff Dana C. Arnett - Account Management Carlos Sapene - Marketing Consulting, Technology and Website Development Jessica Naves - Social Media, Ad Ops Discussion of Final Outcome After initial launch of the rebranded website in early 2021, there was an increase in pageview of over 300%. Project Leading Global Media Enterprise Client Project Manager Telephone Number Email (Under NDA)DE&I Branding Bernadette Davis 407-928-2044 bernadette@bdaviscomm.com Project Description Logo Development for Employee Resource Groups Style Guide for two internal brands Global Brand Guidelines Project Start Date and End Date Project 1: September 2020 to January 2021 Project 2: October 2021 to March 2022 Assigned Staff Dana C. Arnett - Account Management Carlos Sapene - Marketing Consulting, Media Plans and Strategy, Market Research, Technology Amor Rodriguez - Project 1 Manager Jessica Naves - Project 2 Manager Patricia Folgar - Design Creative Maggie Klaus - Content Creation Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 10 Discussion of Final Outcome Project 1: Logo and Style Guide being used throughout organization including global subsidiaries Project 2: In process Project The Gentle Sleep Company | The Sleep Lady Client Project Manager Telephone Number Email Brand Development for thesleeplady.com Web Design and Development Jessica Gleim (801) 243-1958 jessicareade@gmail.com Project Description 21 year industry founder and leader in the baby sleeping space. Needed a full rebrand to attract a younger audience and re-invigorate her already successful brand. Wicked created a 1/3/5 year brand strategy, designed and developed a new website to appeal to a new generation. Project Start Date and End Date July 2019 - January 2020 Assigned Staff Dana C. Arnett - Account Management Carlos Sapene - Brand Strategy, Technology and Website Strategy Kathy Fazio - Design Creative Discussion of Final Outcome Audience engagement increased 926% within the first six months of relaunch. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 11 D. DISCLOSURES Wicked Bionic does not have any ongoing contract failures, any civil or criminal litigation or any investigations pending. E. PROPOSER’S WARRANTY/GUARANTEE OF WORK PRODUCT Wicked Bionic has quality assurance processes and approval tools in place to ensure all material has been properly reviewed internally and externally with our clients and vendors. Processes are documented and transparent. The agency produces weekly team meetings to discuss client status updates, timelines, assets, next steps, optimization, and ideation. Client weekly or bi-weekly information meetings (depending on client preference) are scheduled as projects progress. F. SUBCONTRACTING Wicked Bionic will only be using our internal team on this project. G. INSURANCE COVERAGE If selected, Wicked Bionic confirms it will provide the minimum insurance coverage and indemnification notes in Attachment 1. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 12 RESPONSE TO SCOPE OF WORK: WORK PLAN Wicked Bionic is positioned as an advertising, marketing, and creative agency. Our agency has a well-defined process that includes: - Understanding client goals and brand needs by researching and facilitating engagement with stakeholders - Analyzing local research and data to support the media campaign initiatives - Making strategic recommendations that mix creativity with data and experience - Providing innovative messaging and design solutions that represent the brand and reach intended audiences effectively - Developing easy to use resources and materials to support the brand 1. Graphic Design The main goal in marketing the City of La Quinta is converting your target audiences to frequent customers. Our graphic designer for this project has over 20 years of creative experience. His talent is in creating expressive, unique, cool-concept imagery to capture the essence of the City and who uses unique call-to-action elements that will drive the target consumer into connecting with the events, amenities, and experiences offered by the City. 8. Digital Services A successful marketing campaign for a progressive oasis like the City of La Quinta is conscious of the goals of the City. Campaigns effectively combine these goals with a deep knowledge of the diversity of platforms and technologies that effectively deliver their message to the consumer. The digital ecosystem is leveraged to deploy the most siloed and segmented audience campaigns while retaining a holistic brand message. This strategy means that each audience is represented by different tactics, platforms, and messaging based on their unique objectives. We live in an era of multi-generational, multicultural, and accessible communications. We know that Boomers, Gen-X, Millennials, and Gen-Z have unique perspectives, perceptions, and priorities. A digital campaign aware of these diverse representations, backed up by community data, can customize powerfully engaging messaging that makes it exciting and relevant to each intended audience. Our Wicked Bionic team is your partner in helping navigate this outreach. Talking to your audiences in the language that connects with them, on the platforms they prefer, elicits the intended reaction, driving awareness and conversion and interest in La Quinta and all the exciting elements it offers. Our agency toolbox is filled with years of marketing and advertising experience that allows partnerships with top social networks like TikTok, Instagram, Clubhouse, Facebook, and Pinterest. We combine that outreach with audio platforms like Spotify, Pandora (regional), and iHeart Media. In addition, we support the City's campaigns through geo and audience-targeted campaigns on OTT and VOD platforms like Hulu, Peacock, and a slew of ad-supported networks targeted your area Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 13 and your consumers. Based on market research and data from stakeholders, we will select the media, placement, and audience tools to ensure your campaign is talking to your targets. You don't have to speak the digital language in-depth; we are the agency that connects millions of consumers to products, services, and initiatives that change their lives. For the City of La Quinta to continue to be successful in its outreach, we see great benefit in partnering with an agency specializing in developing and delivering "culturally relevant" campaigns as we have for the City of Los Angeles and the State of California. We will improve the volume and traffic to the City's website through advanced SEO techniques, trend tracking, and user-informed content development and ensuring, measuring, benchmarking, and exceeding the KPIs established during the research portion of the campaign. In essence, digital services should never be only about getting the message out there. We want to take advantage of the unique mix of technology, marketing, and reach of digital to grow the core of the City of La Quinta's audience to connect and deliver on an expanded market share. 9. Media Buying Developing a media plan for City of La Quinta initiatives is based on City goals, types of engagement, and desired target geographic and demographic markets, as well as new markets. Our plan will involve strategic media placement within La Quinta, the Coachella Valley, and the larger County of Riverside (and beyond) as required. Understanding these communities, their cultures and needs, and how they receive and interact with information is key to a successful media campaign. Our expert research process allows us to drill down and determine these factors. Work Plan ●City stakeholder research to better understand the brand, recent and past marketing and media buying experiences, and the current landscape and goals. ●Gather market research and data to understand the target demo and geographic markets to inform the approach to our media plan and overall strategy. ●We work with the City on effective and creative messaging that is refreshing and appealing and supports the brand and the audience we are reaching. Wicked Bionic has an approval process and approval tracking tool for all visuals and messaging to ensure we are going to market with properly approved content. ●Using our successful media planning and placement strategies for the City of Los Angeles and the State of California, we will create the media plan and distributed budget. The RFP references digital marketing in Section 8, and traditional media in this section, we appreciate the openness of the City to explore other avenues for growth. Our expertise is in delivering on traditional and digital radio, TV, print, streaming, and out-of-home. Based on the needs and best avenues to connect the City to consumers, we may offer spend recommendations across a variety of platforms which in total may also raise the ROI. ●From an approved media plan, we negotiate with vendors (many of whom we have existing relationships with and will leverage as such), and build our audiences. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 14 ●Our talented creatives will develop campaign visuals for approved platforms and, as in item three, we will use the same approval process. ●We provide a 24/7 secure online dashboard which draws live data from active campaigns. The dashboard is sortable and customizable by the client in order to filter and dissect data. We provide deep-dives as necessary. ●Our Chief Strategist and Analyst is also a Data Scientist who, along with our Marketing Manager, will be looking at and interpreting campaign spend in relation to performance on a daily basis. To this end, if a campaign is not delivering on our expectations, we quickly optimize and shift accordingly. ●Our team will implement and configure advanced third party ad verification tools like to confirm the validity of our delivery in coordination with our fraud prevention tools. These tools verify impressions, clicks, placement, competitive separation, content, contextual brand safety and custom conversions based on the goal of the campaign. ●Our fraud detection and prevention tools ensure the campaign is reaching its intended audience. We deploy these tools through our established partnerships with industry leading technology companies like DoubleVerify, WhiteOps, or IAS. These products ensure our media is delivered to industry standards related to fraud prevention, viewability, and IAB (Interactive Advertising Bureau) and DAA (Digital Advertising Alliance) guidelines. ●Our campaigns and corresponding client landing pages (website) are analyzed to ensure accessibility. Should issues arise from the analysis, our team will work with the City’s team to provide solutions in order to meet ADA and WCAG guidelines. ●As campaigns are implemented, our team ensures COPPA compliance. ●Media placements allow for extensive configurations and delivery methodologies that maximize reach, frequency and engagement with the intended audience. Our team implements different tactics based on the criteria developed during the research phase. Everything from leveraging programmatic media buying on private marketplaces, to deploying the most advanced micro-fencing frequency tactics that allow us to hone in on specific audience targets at a micro-level, even down to a specific building. ●We will issue monthly performance reports that include performance analysis and recommendations on a scheduled team meeting with City staff. As Wicked Bionic has done for nearly five years with the City of Los Angeles and the Los Angeles Public Library’s (LAPL) 73 locations, our media plans have successfully exceeded our clients’ expectations year over year. The LAPL wanted to be known for more than just books and share their free services with the over 3.9 million residents of the City. Their campaigns include initiatives such as immigration services, online diploma scholarships, e-media access, teen health, PRIDE, book festivals, and many more. We’ve developed and launched media plans for these campaigns on digital, print, TV, radio, out-of-home, and at events. You will see some of our successes in the Work Samples provided in the Appendix. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 15 10. Brand Enhancement It's clear that branding is essential to creating an intended perception and driving action. Our team reviewed the City of La Quinta's current branding and immediately identified ten key initiatives that would create a playbook to maximize the brand. The City has done an incredible job at deploying a representative brand; now is the time to take that to the next level. For this proposal, we developed a top-level highlight of three recommendations. We look forward to expanding on these if our agency is selected: 1.Tagline: The current tagline for the City delivers on a message of uniqueness. However, we'd strongly suggest improving that to be more representative of the attractiveness of La Quinta. We've developed five taglines that, when shared, we believe will bring excitement and a lively discussion to the team. 2.Brand Guidelines: The current brand is cohesive; however, its representations are not persistent. While this may not be as noticeable to a user, it lowers the brain's ability to create a cohesive recall of what the City represents. Our team would work with you to improve these guidelines and expound them with rules of reference and language rules to ensure that recall is achieved. 3.Messaging: When interacting with a City, both residents and visitors develop perceptions of the City itself based on the language and approach of its communications. In our work for the City of Los Angeles and initiatives for the State of California, we've helped both City and State improve communications and drive up corresponding engagement with their initiatives. We call this "viewing from outside the building". La Quinta's language should be more representative of the incredible offering of this modern, exciting, tasteful, and edgy City. We want to capitalize on its approach to uniqueness but in a way that makes this Healthy Eating Active Living City something to each one vs. everything to all. We like to conduct a brand review before developing media campaigns. We look at all elements and work with your team to ensure cohesion in thought, look, feel, and message. In this way we effectively and efficiently support the media campaign spend. Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 16 COST PROPOSAL Service Tier 1 $550,000 Tier 2 $750,000 Tier 3 $900,000 1. Graphic Design $20,280 $33,462 $36,701 8. Digital Services $29,640 $48,906 $53,640 9. Media Buying $210,000 Media Spend $42,000 Agency Fee (20% of Media Spend) $346,500 Media Spend $69,300 Agency Fee (20% of Media Spend) $502,425 Media Spend $75,363 Agency Fee (15% of Media Spend) 10. Brand Enhancement $28,080 $46,332 $50,817 At the Tier One $550,000 scale, we’ve recommended securing $210,000 for the media spend based on the assumed need of a campaign refresh in the other areas of the RFP. At $210,000, we’d recommend a regional campaign to maximize the spend, focusing on the growth of the core La Quinta audience and adding a handful of new audience targets. At this tier, the campaign combines traditional digital executions like Social Media, Pay-per-click, and Digital Radio Ads. The Tier Two $750,000 scale represents a 36% incremental spend, and thus the media spend reflects that with a budget of $346,500. This tier enables us to expand the outreach through incremental frequency and introducing digital and out-of-home billboards, buses, and programmatic media buying. It also allows for A/B testing and multivariate optimization of our media. In essence, it will enable us to implement a more creative and flexible approach to media buying and message testing. These optimizations yield new and exciting variables. They enable us to assert opportunities that resonate, develop brand lift, and result in higher conversion rates while lowering the cost-per-acquisition. Tier Three $900,000 provides further creative flexibility. This tier enables us to branch into influencer marketing, broad reach AVOD platforms like Hulu and O&O local stations. These selections are turn-key solutions for incremental budgets. However, we tend to recommend executions that push the envelope of reach. As your media team, we would provide those opportunities to the City as we have done for the City of Los Angeles. Dana C. Arnett, CEO Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 17 Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 RFP: Marketing, Branding, Campaign Development and Digital Marketing Services January, 7 2022 5:00pm Page 18 APPENDIX - SUPPLEMENTAL INFORMATION Appendix - Supplemental Information ●Resumes - Key Personnel ●Work Samples • Brand Style Guide Sample Pages • Los Angeles Public Library Media Campaigns • California Citizens Redistricting Commission – Media Campaign • The Sleep Lady – Brand Strategy and Website Redesign • LA Mayor’s Office of Budget & Innovation - Census 2020 Campaign • Ryan Ward – Design Creative Wicked Bionic, LLC 1516 Westwood Blvd., #202, Los Angeles, CA 90024 CEO –Wicked Bionic 35 years of experience Role: Account Manager Dana C. Arnett Dana’s talents for leadership,developing and executing business strategies,and meeting deadlines with efficiency and polish is shown by her successful 30-year career as a leader in the television industry before co-founding Wicked Bionic.This experience culminated in working as a VP in charge of Post-Production at a top five television production company for over a decade. Dana’s drive is best exemplified in her organizational talents to provide an efficient,effective,and trustworthy collaborative relationships with clients in both the public and private sector. Managing and facilitating government contracts that adhere to specifications and strict deadlines while delivering on client goals is a top skill at Wicked Bionic. Specialty Knowledge •Developing and executing complex business strategies •Operations and administrative management that exceeds client expectations •Business infrastructure,team building,leadership,and project oversight •Problem solving and solution seeker Educational and Professional Credentials •Cornell University Diversity &Inclusion Certification •2017 LA Small Business Academy Alumni •Goldman Sachs 10,000 Small Alumni •WBEC-West Platinum Supplier Program Alumni Achievements •Recognition by Women's Enterprise magazine as one of the Top WBE CEOs of 2021 •WBEC-West Los Angeles Forum 2022 Chair •Providing leadership and guidance to hundreds of production teams and managing $5+million budgets •Delivering over 6000 television shows to audiences around the world •Connecting over 7.7 Million diverse audiences to products and services that enhance their lives •2016 Interactive Media Award (IMA):Outstanding Achievement CarlosSapene CEO, Chief Technical Officer –Wicked Bionic 21 years of experience Role: Brand Strategy, Marketing, Media Buying Strategy Developing innovative ways to up level brands is at the heart of Carlos’s talents and experience. He has built a career helping some of the most recognizable organizations in the public and private sector understand and grow their audiences.While working at NBCUniversal,Carlos became the youngest department head to lead their Digital Department working on some of the biggest social media and advertising campaigns at E!Online,Bravo,and Style Network.Carlos’s strong work either and the ability to deliver high quality work product is evidenced by Wicked Bionics’marketing and media campaigns with the City of Los Angeles. Specialty Knowledge •Brand development,direction,internal and external-facing rebrands,and leading creative teams •Understanding and growing audiences using innovative advertising •Computer science,IT,infrastructure builds,websites,and workflows •Collecting and interpreting data,providing recommendations •TV,radio,digital,print,and OOH advertising in public and private sectors •Developing marketing strategies to increase engagement •Specializes in multicultural and multigenerational campaigns Educational and Professional Credentials •BS in Information Technology •Harvard Business School •SCRUM Master Achievements •CableFax Award for Best Website Redesign •Developing and growing digital platform from 400,000 unique users to over 19 million –per day •With multicultural and multigenerational campaigns,creating over 300%growth in engagement and conversions •2009 Webby Award:Best Visual Design –Function •2016 Interactive Media Award (IMA):Outstanding Achievement •Comcast Entertainment Team Player Spotlight Award •People’s Voice Award Webby for Celebrity/Fan Website for E!Online Marketing Manager –Wicked Bionic 7 years of experience Role: Project Manager, Research and Media Campaigns Jessica Naves Jessica’s experience is in marketing and research for Wicked Bionic.Her career began working in non-profit (Fulfillment Fund)and entertainment (NBCUniversal).Jessica uses the latest tools and data to gather market data that supports the agency’s branding and media projects. Jessica facilitates all advertising and media engagement for agency contracts with the Los Angeles Public Library and private sector businesses.She has a gift for understanding and interpreting multicultural audience engagement and assisting in the growth of audience diversity for the agency’s clients. Specialty Knowledge •Brand research that informs strategies •Multicultural and multigenerational research •Brand awareness campaigns for diverse audiences •Data gathering,analysis,and reporting Educational and Professional Credentials •UCLA Extension,Marketing Certificate •University of California,Los Angeles,Bachelor of Arts in Sociology •Riordan MBA Fellows Program at UCLA Anderson Achievements Working with stakeholders as Communications Coordinator for 40 year non-profit Fulfillment Fund which helps disadvantaged youth get into college.Jessica created brand awareness campaigns,curating content for all social platforms as well as creating,managing,updating, and analyzing analytics dashboards that compiled cross-channel insights. Creative and Graphic Design –Wicked Bionic 27 years of experience Ryan Ward With a digital and traditional media background,Ryan brings his knowledge of design and art direction best practices through decades of experience with diverse brands and verticals.As a hands-on graphic designer and visual artist,he brings attention to detail and visually compelling advertising by elevating brand voices.Working with advertising agencies,Ryan balances technical execution that connects with target audiences with an appealing and persuasive design that supports marketing efforts. Specialty Knowledge •Expert knowledge of contemporary and traditional design/development practices,media interfaces,and industry trends •Adept in social-media best practice,strategies,visual language and messaging •Skilled at cohesion of multi-tiered media campaigns and fast-paced work environments for small and large scale campaigns •Advanced hands-on knowledge of all digital creative platforms including Adobe Creative Suite and all web development options and best practice •Extensive background in marketing and editorial creative copywriting •Video/Audio/Multi-media development,art direction,production and editing Educational and Professional Credentials •MFA in Print/New Media,Cranbrook Academy of Art •BFA Fine Arts,Design,Art History and criticism Achievements •2x LA Press Club Award Winner for Best Creative Direction for an editorial publication •Boingo Wireless brand redesign,venue/corporate office environmental design •Assisted in executing the Style Network online presence for NBCUniversal •Brand voice/style guide cohesion of Hautelook/Nordstrom merger •Festival campaign design for AFI Film Institute and Indian Film Festival of Los Angeles •Transitioned LAWeekly/Village Voice Media from traditional print to digital space Work Samples •Brand Style Guide Sample Pages •Los Angeles Public Library Media Campaigns •California Citizens Redistricting Commission – Media Campaign •The Sleep Lady – Brand Strategy and Website Redesign •LA Mayor’s Office of Budget & Innovation - Census 2020 Campaign •Ryan Ward – Design Creative Bravo Network – Style Guide - Brand Voice Page The voice of Bravo is like your favorite pop-culture magazine. When writing copy, tell, don’t sell: think like a magazine writer, not a promo writer. Be clever: set up an expectation and follow with a punchline or twist. And refer to the world of pop culture whenever possible. part three A. WORDS A. words 87 42 43 The Bravo palette is very simple and bold, but with a lot of possibilities for variety. Show-specific palettes are made up of subsets of the overall palette. By combining the same colors in different combinations, different shows can look unique. Some things to keep in mind: By adjusting the ratio of the colors, there can be a lot of variety even within a very limited palette. Try using just one or two colors—this will focus the viewer on the full-colorphotos and footage. Keep it pure: avoid toning the colors down or screen- ing them back. part two B. ELEMENTS part two B. ELEMENTS 1. color THE BRAVO PALETTE dark browndark purpledark bluedark greendark red medium brownmedium purplemedium bluemedium greenmedium red light brownlight purplelight bluelight greenlight red blackyellowmagentacyanBravo blue Bravo Network – Style Guide – Color Palette Page Leading Global Media Company – Style Guide – Table of Contents Leading Global Media Company – Style Guide – Accessibility Page PROJECT: Los Angeles Public Library covering 73 locations.. SCOPE: Introduce and engage Angelenos with the library to increase visibility, expand their positive reputation, appreciation, and usage of LAPL’s offerings. Create and expand public awareness of free immigration services available to the Los Angeles community TACTICS: Mixed Media Plan: digital, print, video, digital and traditional radio, billboards, buses, shelters, and events in multiple languages and accompanying imagery. RESULT: Over 7.7 Million Hispanics, Koreans, and Chinese in 27 months with 751,555 conversions (traffic to the Library)increasing engagement by over 325%. IMPACT: Signing up nearly 5,000 program participants seeking free immigration services 6 Free Citizenship and Immigration Services – Media Plan/Buying/Placement Free Online Diploma Scholarships Media Plan/Buying/Placement PROJECT: Los Angeles Public Library SCOPE: Expand awareness and increase signups for free diplomas available to the Los Angeles community. Increase visibility, positive reputation, awareness, appreciation, and usage of LAPL’s offerings. TACTICS: In-depth proprietary research process informing the Media Plan: digital, print, radio, billboards, buses, shelters, and rail in multiple languages and accompanying imagery, seamless customer experience connecting ads directly to information. RESULT: Over 21 Million total reach in 30 months to targeted residents. IMPACT: 950% increase in applications. Our campaigns in 2018 and 2019 were so successful that a 200+ application backlog occurred, and the campaign had to be shut down until supply could meet demand. Improved efficiency using quality marketing strategy. California Citizens Redistricting Commission Media Strategy/Buying/Placement PROJECT: CA Statewide Initiative SCOPE: Multi-city campaign to drive public awareness and engagement to ‘redraw the lines’ throughout the state in multiple languages and messaging. TACTICS: City and community research to inform the media plan in each city based on demographic and geographic data. Campaign updates at each phase of the redistricting over five months. Wicked Bionic created the tagline “Everything is on the lines” and designed the graphic that was used statewide for this campaign. RESULT: $207k media spend in 6 cities on billboards, and buses, and on digital and traditional radio. IMPACT: Statewide representation and community participation The Sleep Lady – Brand Strategy/Website Rebrand/SEO PROJECT: 21 Year Baby Sleep Industry Leader SCOPE: Modernize brand and Audience Growth 1/3/5 Strategy Plan leading to website rebrand and SEO TACTICS: Industry research. Audience redefined. Short and long term goals established to revitalize the brand and create exit strategy. Redesign and develop updated website to not only attract a new audience but create content for site publishing opportunities. RESULT: Audience engagement increased 926% within the first six months of relaunch and continues to grow by thousands of unique visitors each month. IMPACT: Brand has steadily gained millennial and younger followers who engage and purchase from the site. Following the strategy as outlined, ad units have launched on the site with baby product brands creating partnerships with this industry leader. Los Angeles Mayor’s Office of Budget and Innovation – Digital Campaign PROJECT: Census 2020 40 Day Campaign to Reach Low Income Residents SCOPE: Increase public awareness and improved resident access to Census filings with a digital campaign targeting low-income and low-tech residents. TACTICS: Deep Data Research covering specific districts to inform Media Plan: Facebook and Google Search in multiple languages and images. Hyper-focused local campaign. RESULT: Reach = 148,043 on a very small spend on digital. IMPACT: Due to government regulations, we are not able to track performance as to the number of filings on the Census website as a result of our work. What we want to show is our expertise in multicultural and multigenerational advertising to create support for any project or initiative. Ryan Ward – Design Creative