Loading...
Bodega Bunnies & Way Out WestMARKETING RFP 2021 Bodega Bunnies and Way Out West are pleased to submit the following RFP to the City of La Quinta, California. With a combined 20+ years in award-winning professional creative marketing and production experience, we've merged our passions for storytelling and community development on behalf of the City. Based on our individual appreciation for La Quinta as a past personal destination and shared values when servicing our clientele, we are confident in the decision to blend our services for the requested scope of work.When it comes to work output, beyond each of our high regards of standard, we collectively treasure long-standing relationships with clients and collaborators alike built on a foundation of trust, communication, and integrity - vowing to put client needs first above any professional or potential personal gain. Our individual client rosters are not only proof of quality of work, but more so our keen ability to lead clients to best methods, educate throughout, honor budgets and timelines, and most importantly, ensure the journey of working together be an enjoyable one for all involved. We appreciate your consideration. WAY OUT WEST Jeremy Hartman 3464 Glendon Ave Los Angeles, CA 90034 781-591-9521 jeremy@wayoutwest.cc A.5| The following RFP and all design concepts, marketing ideas, and projected budget estimates stated within shall be valid for ninety (90) days. BODEGA BUNNIES, LLC Arielle Cohen 732 N Orlando Ave, #104 West Hollywood, CA 90069 917.826.4472 arielle@bodegabunnies.com A.3+4| HQ Office & Location: 3464 Glendon Ave | Los Angeles, CA 90034 A.1| A.2| B.1| 2 years B.2| 84-3701372 B.3| see following page B.4| Arielle Cohen 10.17.19 California B.5| N/A 6 years 47-4340326 see following page Jeremy Hartman 3.25.15 California Way Out West is a fictitious business name (dba) of Eastern Blocc LLC BODEGA BUNNIES, LLC As a born and bred NYC native - key inspiration behind our agency name - Bodega Bunnies® was founded the same year its owner, Arielle Cohen, moved to LA following her 10+ years experience in-house at other design studios, marketing agencies, and production entities. We most often work with artists, lifestyle and luxury brands, and commercial real-estate entities to design and elevate branding, holistic marketing strategies, and production execution across a variety of creative deliverables. Past clients include Jennifer Fisher Jewelry, Vornado Realty, Essentia Water, and multiple companies under Richemont group to name a few. With a past rooted in creative services, our expertise lays in holistic strategies, our aesthetic dexterity, and the agility in which we understand clients' needs across a variety of marketing touch-points before they themselves. A proud moment in our history was winning a Sony Electronics, Inc. pitch for a campaign at their public showroom in our third month of business. *BODEGA BUNNIES is proudly certified as WBENC + WOSB Agency Background - MARKETING RFP 2021 www.bodegabunnies.com WAY OUT WEST, LLC A full service boutique creative agency with production capabilities in house. We service brands in the product, lifestyle, and telco space. WOW prides itself on first in class creative, production and strategy. With clients from coast to coast, the agency focuses on delivering meaningful work that targets our clients performance goals. A short current client list includes, Razor, BMW, Manhead Merch, Juneshine, Samsung, ESPN and Pit Viper. This year we are most proud of our number one episodic digital series for Razor and our global launch campaign for Samsung Mobile's new Galaxy Z-Flip Phones. www.wayoutwest.cc MARKETING RFP 2021 Agency Background - Website traffic of the new site built on Square Space and hosted with Bodega Bunnies launched in August 2019 increased 100+% from client's original website built internally and hosted with Network Solutions. We facilitated a 30% increase in open rates following implementation of our creative and strategic newsletter practice. E-Newsletter open rate steadily increased picking up from client's last campaign (in Sept 2017) to 41% (Aug 2019), 44% (Nov 2021), and most recently 53% from the December 2021 newsletter. Social Media analytics increased across the board (see next page) The art exhibit led to $150,000+ in art sales the months followed C.1| Todd Stone Studio | Natalie Raps | 917.319.1146 | natalie@natalieraps.com C.2| Working towards the 20th Year Memorial of 9/11 this past September Bodega Bunnies completed a digital overhaul for artist Todd Stone, a long-time resident of TriBeCa and self-proclaimed "painter of Lower Manhattan's ever-changing skyline". The goal: sew in the story of downtown's resilience and use the 20th year milestone to highlight a new era of The World Trade Center. Phases for Todd Stone Studio included the archival of 500+ paintings, updating all press materials, building a new website from scratch, electronic newsletter management, staffing and event management for Todd's solo exhibition's presentation hosted in the Oculus WTC, media relations, content creation and social media management, and finally - his first step towards Web3 by allowing us to digitize select works in turn creating a new studio offering in the form of video prints. Our animations were a September feature throughout screens in the Oculus via partnerships with Westfield Properties and Port Authority. C.3| April 2021 - October 2021 C.4| Creative Director + Account Lead | Arielle Cohen [Los Angeles] Social Media + Project Manager | Morgan Lantz [Ohio] Web Strategist | Ozi Hidalgo [New York City] Web Developer | Náyade Bermúdez Brito [Barcelona] SEO Specialist | Tom Morford [New Jersey] Animation Designer | Ruchi Thukral [Los Angeles / New York City] Newsletter Marketing | Andrea Uhl [New Jersey] Graphic Designer | Maria Nguyen [Colorado] Media Relations | Rory Lipman [New York City] C.5| Our SOW outcome was incredibly successful across all fronts: References | Project One SOCIAL MEDIA PERFORMANCE ANALYTICS When we first met with Todd's team, their social media presence and engagement was low across all metrics; his most recent posts on Instagram + Twitter dated September 2020 Reports to the left showcase great improvement between July - September 2021, majority of which was thanks to Bodega Bunnies generated content and organic reach. References | Project One C.1| RAZOR Worldwide| Jeremy Hartman 781.591.9521 jeremy@wayoytwest.cc C.2|We took insights from the last year of content and segmented the audiences. From there, we gained key insights on the audience, their retention and what types of shows performed the best. Then WOW created and devised an episodic build show that would feature current and future products. In the show, we customize and build on top of the product, ie an electric bike, and transform it into a completely new and crazy vehicle. The results were astounding. The current audience loved to see the traditional Razor products converted into new vehicles. It also brought in an entirely new audience who were interested in DIY and build shows. C.3| April 2020 - Present C.4| EP - Jeremy Hartman ECD/Director - Rob Gilbert CD - Stephen Carballo AD - Justin Steinburg Copy Writer - Jackson C.5| The outcome of this ongoing venture was a success that was off the charts. We grew the overall youtube channels subscribers over 65%, 21.2k, increased retention by 30% and gree overall engagement by 35%. On the adjacent social channels, Instagram, followers grew by double and also rose to an overall engagement number of 6.5%, an impressive number by any brands standards. References | Project Two Adobe MAX speaker: Digital Business Transformation 34 million+ YouTube views. 20 years of experience leading agency and in-house creative teams to deliver integrated campaigns for global brands. Experience developing and leading global campaigns, software builds and 360 marketing. D. BODEGA BUNNIES, LLC and Way Out West hereby state neither company have any information to disclose; there have no been no contract failures, civil / criminal litigations, or pending investigations for either company within the last five years. E. Bodega Bunnies and Way Out West hereby state standard of work product will be held to the utmost standards as are within our control. Throughout the work scope real-time communications to client in regards to work plan, production and timeline realities will be shared based on actual information presented. F. Parts of the scope for items 7.Website Management and 8. Digital Services within our proposal are inclusive of subcontracting to digital partner, Erik Noorgard. https://www.linkedin.com/in/eriknorgaard/ EIN: 47-1130275 dba Madison & Sunset, Inc. 360 N. Pacific Coast Highway, suite 2000 El Segundo, California 90245 Our relationship is based on Erik's insatiable curiosity for apps, digital products, design systems, platforms, UX/UI, and marketing technology. He is a mitigated risk taker with an appetite for innovation, human-machine interface, web3, blockchain, and media technology. Erik's professional resume includes: G. If selected, Bodega Bunnies / Way Out West will provide the minimum insurance coverage and indemnification as noted in the City's provided Attachment 1. Scope of Work A desert escape evolving into your new destination. Effective design emotes a feeling, encourages action, and exemplifies a lifestyle without the need for additional words. Through the use of the City's vault of existing imagery assets paired with the support of new assets derived from the outlined Photo Services, our plan includes repositioning the narrative for La Quinta as a whole. A beautiful haven for residents. A desirable location for tourists. An inspirational achievement for businesses. La Quinta is calling. 1.Graphic Design Refined | Aspirational | Confident Before the aesthetic, a strong communications strategy is paramount to inform a content plan and newsletter publication schedule. Breaking down overall audience to smaller defined sectors reveals a clear, data-informed content wish-list from your audience, ultimately increasing likelihood of organic authentic engagement. It's been proven E-Mail campaigns are more successful in generating open rates and conversions when content is featured as an "preview" blurbs, with active link taking recipient to the full entry on your home website. The archived entries help with SEO, and supports increased traffic engagement. Once you've already captured your audience in the virtual door, data has shown an increase in organic traffic to other pages with decreased bounce rates. Gem of the Desert Recreational Activities 23.1% Environmental Conservation 21.5% Local Businesses 15.4% Government Affairs 12.3% Community Events 10.8% Business Networking 7.7% Sample data FOCUS GROUPS Prompt: From the following (7) categories, choose the one area you are most interested in receiving City correspondences about. The data is based on conducting interviews with 5 individuals from each focus group for a total of 35 survey participants. 3.Photo Services Our approach to producing photography is simple: be present in the community to authentically capture events and emotions that are true. We have been capturing digital, print and OOH photography for over 15 years. The intent is to bring an elevated eye to all photography assets across the board. The aesthetic will be one that is refined, composed but packed with aspirational scenes that draw you in. It will be important to create and refine an aesthetic up front and match all assets to that aesthetic so that when someone sees any of these photos, they immediately think of La Quinta. Our team strives to create images that inform an audience and gives a personal look into La Quinta's vibrant community. We would also plan to continue utilizing UGC, but curating it to match the aesthetic. Our digital plan will incorporate both to create an upscale, yet attainable content palette that feels interactive for visitors. Define the Customer Define Job to-be done Uncover Customer Needs Discover Unmet Needs Find Segments of OpportunitySize Market OpportunityCompetitive Analysis Form Innovation Strategies Form Budget Strategies Define Solutions Evaluate Solutions Position Solutions In-Market OUTCOME-DRIVEN-INNOVATION PROCESS Similar to the electronic Newsletter Development, the scope around Public Relations is heavily dependent on data collected from La Quinta's community and our target audiences. Our process follows the Jobs-to-be-Done theory utilizing Outcome-Drive- Innovation® when defining solutions for clients. The process employs qualitative, quantitative, and market segmentation methods that reveal hidden opportunities for growth. ODI has an 86 percent success rate—a five-fold improvement over the industry average. Local & National Media Outreach Blog content based on audience segments' desired information as extracted from interviews Press Kit seeding campaign targeted to 25-100 influencers Short-form monthly video series aimed at 30s-40s tourist audience highlighting Hidden Gems of LQ hosted on IGTV Unique package with items from select local businesses to drive IRL traffic designed with branded, recycled packaging. Organic unboxings shared on social media examples include Town & Country Magazine | Departures Magazine | Los Angeles Business Journal | Booking.com | UncorneredMarket.com | Desert Sun | ABC7 5.Economic Development In order to drive economic development, our focus are three core tenets: Data, Demographics, and a Bottom-Up approach. In order to attract new business, there needs to be clear data sets on demographics, new development sites, vacant properties, sustainability, and other important factors that drive business decisions. Currently, via the laquintacity.gov website, many of these items are spread out and difficult to find. We will compile all these elements into an easy to read, live infographic document with links to actual compiled datasets available publicly. Just as there is a tourism website, we suggest creating an economic development website (see section 7) where this information lives, along with other helpful links for business permits, grants, and other relevant information. Business follows youth. Right now, the demographic makeup of La Quinta skews older, but also wealthier. These people have lots of disposable income but aren't necessarily attracting trendy businesses, which means young people in the key 18-35 demo aren't attracted either. There's a bit of a chicken/egg scenario here - how do we attract young people, eager to come to a fun place and show their friends, without businesses that make them want to come & stay? Some of this comes with our digital strategy - utilizing influencer marketing, as well as showcasing the things to do in La Quinta. Omaha, Nebraska transformed itself into a hub for young people by developing art walks, public gathering spaces, and other attractions for young people. On the other side, how do we attract those businesses without first showing that young people are already here and that this is a destination? Which brings us to the third tenet: We suggest coming to businesses in a multi-pronged, bottom-up approach. This can come in many forms - subsidies and grants for new business, housing subsidies for employees (which also helps with the current short-term rental debate), and business competitions. For example, the city could offer a small business grant competition. We run a strategic digital ad campaign presenting the competition, targeting our target demographic for submissions. The grant could focus on sustainable business, or any number of other categories. The goal is to get young people, specifically entrepreneurs, to see that La Quinta is a wonderful place to live and operate a business. Demographics: Bottom-up Approach: There's also opportunity for "Economic Gardening" - development of the businesses that already exist in La Quinta (and surrounding areas). Giving mentorships and grants, or free/subsidized advertising opportunities to local businesses as a way of saying "thanks" for staying in town can help attract new employees to the area. Let's bring community members together to help mentor young developers who may think that land development is out of reach. All this comes along with community outreach and digital and traditional advertising. Data: 6.Video Services We are a team of creatives, content producers and filmmakers. We pride ourselves on telling compelling stories through video that engage and audience and draw them into moments that inspire. An Emmy award award winning film team will capture all moving images who have been shooting in California, the desert, the mountains and the cities that lie in between. Drone video is also a major component in our arsenal of equipment on hand. We have been filming with drones in California for over 7 years with full FAA compliance, license and expertise. 7.Website Management Currently the roadmap when visiting the tourism site - playinlaquinta.com - is not effectively positioned for easy discovery even with intentional web search. Confusion with the City's municipal-managed website and neighboring areas (visitgreaterpalmsprings.com) likely has had significant impact on your current website's traffic and effective return on the City's marketing efforts. Beyond updated design, an overhaul rooted in visitor behaviors as captured from analytics and audience data is the key to unlocking future engagement and long term success. Sedona, Arizona has done an incredible job as a smaller city in driving traffic by creating an easy to use tourism site with fun features that make planning a trip to the city easy and accessible. Our digital services and website development go hand in hand, allowing for a complete user experience that flows from platform to platform. One idea to attract business investment is to create a separate website that speaks more directly to businesses and potential investors. Similar to how Vornado Realty approaches their commercial real estate individual property marketing [see example references next page], by presenting information more tailored to this audience it is easier to deliver information in a relatable method based on entrepreneurs' specific desires and pain points. Survey (specific to existing site) with moderated user interviews to identify painpoints / 5 secs test Affinity Mapping Competitive Analysis based on market research User Flow concept Usability testing UX RESEARCH deliverables: Proposed User Flow Proposed Site Map Sketches Low-Fidelity Wireframes/Prototype Mid-Fidelity Wireframes/Prototype High-Fidelity Wireframes/Prototype Mobile Responsive Mockups UX DESIGN: Our services for Economic Development and Website Management go hand in hand. Audit of existing site and SEO / keywords audit. Consider conformance against WCAG 2.0 and accessibility standards UI RESEARCH deliverables: Sample scope deliverables sample work reference for business specific website position available real estate as the ultimate premium commercial space to younger tech and advertising tenants in order for Vornado Realty to attract prospective commercial tenants for their property at One Park Avenue in New York City. The Ask: More info - https://bodegabunnies.com /vornado-realty 8.Digital Services The goal is to expand and increase traffic on all social media channels, along with the development of blogs and vlogs that highlight both popular attractions and the more overlooked aspects of the City. An important aspect is to digitize all attractions around the city. The vibrant arts scene needs to be front and center, along with the hiking trails and bike paths. All locations will be geo-tagged on social media, and any photos taken at these sites should auto-populate in an interactive map on the website that can circle users back into social media. This interactive map should make it easy to plot out a walking or driving tour of the City and easy to find all the attractions (of course with stops at local businesses along the way.) Influencer marketing will play a key role as well. We will identify key influencers in the desert area as well as travel influencers to post time-sensitive photos from spots around the City to drive traffic. These combined efforts will help us to evolve the identity of La Quinta into a new era that reaches and connects with the folks that will drive this city into the next 100 years. Research and identify potential social media media influencers. This may include a list of nano-, micro-, or macro-influencers, pending client budget and campaign needs. Based on audience research, develop strategies that enable the client to increase brand awareness, grow audience, increase community engagement, or generate inquiries. Scope: Our media buying strategy is born from a holistic approach. We take into account past performance on digital channels through insights and then match those up to new creative initiatives to give a complete picture into who we are engaging and if the assets are achieving set goals. A large portion of the media buy is digital advertising, using the Facebook portal and Google AdWords. We'll be focusing on our key demographics - namely 21-40 with disposable income, specifically in the Southern California and Southwest regions, along with those who already come to Palm Springs. We will run A/B testing for clickthrough rates with the goal of driving up traffic to the playinlaquinta.com website. All results each month will be scrutinized by our media team to constantly update the strategy and fine tune based on the results of our tests. The idea is to have an evolving strategy that can be tailored each month to fit on going campaigns and creative needs. We know media and we know the buy can change in this new volatile atmosphere. Thats why we place the media team front in center and connect them with all creative endeavors to ensure the team understands the goal, and can align on each months tailored strategy. In the future we see meaningful opportunities to grow the La Quinta's brand awareness through an OOH campaign that inspires people to travel and business to seek out space in this location. We see a major potential to bring the cities messaging into the traditional OOH sector. 9.Media Buying OUT-OF-MARKET LOGO VERSION IN-MARKET LOGO VERSION LOCAL LOGO VERSION ICON LOGOS ITALIC | LOWERCASE REGULAR | CAPS Sample Brand Guidelines City Documents - Bold City Documents - Regular City Documents - Bold Italic FONT FAMILY COLOR PALETTE *color codes included in actual scope TAGLINES Your desert escape The Desert is Calling Material & Production Spec Recomendations Polices to consider: Eco Recycled Kraft Paper for any City packaging FSC® Certified Wood Material Banner Stand with Dye Sublimation Fabric Print Budget Sample The budget above is operating against many unknowns and assumptions in way of specific deliverables. Should we be awarded the scope, final budget line items will be highly dependent on final deliverables as discussed and approved by client. Budget tracking updates throughout to accompany ongoing work scope and project management. Arielle Cohen 917.826.4472 arielle@bodegabunnies.com Jeremy Hartman 781-591-9521 jeremy@wayoutwest.cc