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62 AboveREQUEST FOR PROPOSAL FOR MARKETING, BRANDING, CAMPAIGN DEVELOPMENT & DIGITAL MARKETING SERVICES JANUARY 7, 2022 TABLE OF CONTENTS A. COVER LETTER 3 B. BACKGROUND & EXPERIENCE 4 C. CLIENT REFERENCES 40 D. DISCLOSURES 41 E. GUARANTEE OF WORK PRODUCT 41 F. SUBCONTRACTING 42 G. INSURANCE STATEMENT 44 H. WORK PLANS & BUDGETS 45 TO MARCIE AND THE TEAM: It is a great honor to submit our full-service proposal for all the multiple components outlined in your Marketing, Branding, Campaign Development & Digital Marketing Services RFP. This is a dream job for our team, and we’ve been huge fans of La Quinta for many years. In fact, we have a senior creative and account team based in Rancho Mirage who will be your virtual in- house 62ABOVE team—available for in-person meetings and board presentations as needed. Jeff Burghardt and Nicole Doré bring more than 20 years of experience in the DMO industry and have deep knowledge of the area which will provide a tremendous advantage in helping our entire advertising and public relations team to develop successful campaigns and exceed goals for La Quinta. We will also help amplify La Quinta’s 40th anniversary as we roll out a new and exciting brand campaign that elevates the destination to another level. We hope you consider us a strong contender for the award of this contract, because we are already thinking of ways to help you with the task at hand and beyond. There are so many exciting opportunities for La Quinta as we strategize growing your brand awareness and reputation, and we would love to be part of your team. Please read on as we explain our extensive background and experience with DMOs and our process for helping organizations like La Quinta develop their brands and enjoy their spot on the global map. Sincerely, Jon Bailey Founder / Chief Relationship Officer 62ABOVE 302 Washington Street, #624 San Diego, CA 92103 jonb@62above.com (619) 865-3382 – Jon direct 3 DEAR LA QUINTA A // COVER LETTER AGENCY BACKGROUND 4 B // BACKGROUND & EXPERIENCE 62ABOVE is an independently owned creative agency, based in San Diego, with expertise in destinations, placemaking and organizational marketing. Extraordinary talent and decades of experience have joined forces at 62ABOVE, to bring clients a higher level of strategy and creativity in the branding and placemaking arena, supporting destinations, attractions, organizations, foundations and more across the country. Founded by Indra Gardiner Bowers and Jon Bailey in 1995 and rebranded in 2020 when Greg Carson joined as President, 62ABOVE has 22 full-time team members and a carefully selected group of trusted subcontractors. 62ABOVE is a California C Corporation, officially operating during the traditional business hours of 8:30am – 5:30pm, Monday through Friday (although we often make ourselves available outside of these hours.) There are no pending litigations or conditions against 62ABOVE, nor has the firm been barred, suspended or declared ineligible to contract with any governmental agency. We have no conflicts of interest that would preclude us from providing services to La Quinta with integrity, and we are prepared to enter into the proposed Contract with the City. 62ABOVE is in possession of the necessary insurance coverages as outlined in the RFP. FINANCIAL INFORMATION As a privately held company, we do not release our financial statements. Our 2021 total revenues were $8.5 million. Taxpayer ID: 90-0793863 AGENCY BACKGROUND At 62ABOVE, we believe that all great work is rooted in sound brand strategy. Out of those strategic insights comes smart creative work tied specifically to the client’s customer truths. From there, tactical executions flow from a combination of our in-house capabilities. OUR SERVICES Brand Strategy Creative Campaign Development & Production Video & Photography Services Website Design, Development & Management Media Planning, Buying & Reporting (All Digital & Traditional Media) Public Relations Social Media & Influencer Marketing Enewsletter Development & Publication Economic Development 5 B // BACKGROUND & EXPERIENCE CURRENT CLIENTS 6 Baja California Tourism since 2019 Callective Energy since 2020 Catalina Chamber & Visitors Bureau since 2019 City of Rancho Mirage Tourism since 2020 Futurum since 2021 Go Lake Havasu since 2021 Harrah's Cherokee Casino Resort since 2020 Harrah's Resort Southern California since 2011 Holiday Bowl since 2021 Hybrid Power since 2020 Monterey County Convention & Visitors Bureau since 2020 Otay-Tijuana Venture (CBX) since 2018 Pebble Beach Concours d’Elegance since 2021 Pebble Beach Resorts since 2021 Visit Rocky Point, MX since 2022 Qualcomm since 2013 RLJ Lodging Trust since 2020 San Diego Foundation since 2019 San Diego Museum of Art since 2001 San Diego Sports Council since 2021 Serving Seniors since 2018 Suncoast Aquatic Nature Center since 2020 Temecula Valley Winegrowers Assoc. since 2021 The Parker Foundation since 2020 The Pierside Hotel - Santa Monica since 2020 The Jordan Hotel San Gabriel since 2019 The Tickle Pink Inn since 2021 United Energy Trading since 2021 Visit Carmel-by-the-Sea since 2021 Visit Carlsbad since 2021 B // BACKGROUND & EXPERIENCE DESTINATIONS EXPERIENCE 7 B // BACKGROUND & EXPERIENCE Jon Bailey FOUNDER / CHIEF RELATIONSHIPS OFFICER Jon brings to brands 30+ years of experience working on national campaigns in both the public relations and advertising disciplines. Since his first official job in San Francisco, Jon has been involved in hospitality and destination marketing. In addition to his agency career, Jon nurtures and expresses his creativity as a travel writer for ThePointsGuy.com, San Diego Magazine, Passion Passport and other media outlets, as well as managing his own influencer platform 2DadsWithBaggage.com. Oh, and he celebrated his honeymoon in La Quinta and is a regular visitor. View resume at linkedin.com/in/jonbaileybg 8 ACCOUNT & CREATIVE TEAM Greg Carson PRESIDENT Over the years, Greg has developed an unwavering ability to understand each client’s unique voice and communicate it effortlessly. It is this skill that has led him to oversee some of the most memorable and acclaimed campaigns in the industry including his work for the NFL, The Walt Disney Company, Visit California, San Diego Tourism Authority, Tahiti Tourism and Pebble Beach. View resume at linkedin.com/in/gregorycarson1 Jeff Burghardt SENIOR DIRECTOR, ACCOUNTS & STRATEGY Jeff approaches every client, production and campaign with a passion for doing great work that builds brands and delivers results. With nearly 30 years in the ad business, Jeff has led the way for top DMOs like Visit Napa Valley, Visit Carmel and Visit Tampa Bay, along with many resorts and hotels such as Pebble Beach Resorts, Quail Lodge Resort (a Peninsula Hotel property) and Portola Hotel & Spa. What’s more, Jeff lives in Rancho Mirage and loves hanging out in Old Town La Quinta at La Quinta Brewing and RD RNNR restaurant. View resume at linkedin.com/in/jeffburghardt B // BACKGROUND & EXPERIENCE 9 ACCOUNT & CREATIVE TEAM Torie Covington DIRECTOR OF PUBLIC RELATIONS Torie Covington is the Public Relations Director at i.d.e.a. and brings more than a dozen years of public relations experience. Covington has developed original and newsworthy PR campaigns with a demonstrated history of delivering successful results for clients across a variety of industries, including CPG, non-profits, restaurants/hospitality, lifestyle and entertainment, and more. At 62ABOVE, Torie oversees the earned media disciplines, which include public relations, influencer marketing and organic social media for clients such as Baja California Tourism, Love Catalina, Harrah’s Cherokee Resort & Casino and more. View resume at linkedin.com/in/toriewohlwend Nicole Doré DESIGN DIRECTOR With nearly 20 years of experience, Nicole delivers a high-level of creative strategy, stylish design, and consistent branding across all touch points. From digital to traditional, she takes pride in every detail to make sure each campaign is a success and builds long-term brand equity. As a result, Nicole has crafted award-winning work for top DMOs, such as Visit Napa Valley, Visit Carmel and Go Lake Havasu, and knows how to turn ideas into amazing brands and campaigns. View resume at linkedin.com/in/nicoledore Andrew Kougl DIRECTOR OF MEDIA With over a decade of experience and a specialty in digital media, Andrew excels in thinking strategically about client KPIs and prides himself on a well-rounded approach honed over years of hands-on execution across all paid channels. Clients have included Love Catalina, See Monterey County, Harrah’s Cherokee Resort & Casino, Treasure Island Las Vegas, LEGOLAND CA, WD-40, Bumblebee Tuna and more. Highly analytical and data-driven, Andrew's focus has and always will be the data, holding himself and the campaigns accountable for performance at all times. View resume at linkedin.com/in/andrewkougl B // BACKGROUND & EXPERIENCE 10 ACCOUNT & CREATIVE TEAM Lisa Verbeck SENIOR STRATEGIC PLANNER Pierce Cooley EXECUTIVE PRODUCER In almost a decade of entertainment and agency experience, Pierce has developed a unique knack for producing stunning visuals for a variety of jaw dropping locations and iconic brands. From the breaking beaches of San Diego to the frosted peaks of the Sierras (with a few Michelin-starred kitchens in between), he has motivated aspiring travelers, awestruck consumers, and proud locals to embrace their thirst for adventure, inspiration, and cuisine with work for See Monterey County, Visit California, San Diego Tourism Authority, California Restaurant Month and Animal Planet. View resume at linkedin.com/in/pierce-cooley With more than 20 years of experience in integrated communications and marketing, Lisa develops brands and campaigns using meaningful insights and innovative strategies as a subcontractor at 62ABOVE. During her tenure in travel and tourism, she has successfully launched campaigns that build awareness and drive business outcomes. She led the media and communications strategy in North America for Tourism Australia and Visit SLO CAL. While at Tourism Australia, she was instrumental in developing the Cannes award-winning Super Bowl campaign, 'Dundee’ as well as collaborating with Fox to launch a brand campaign leveraging Baz Lurman’s film “Australia." View resume at linkedin.com/in/lverbeck B // BACKGROUND & EXPERIENCE MARKETING & ADVERTISING CAMPAIGN DEVELOPMENT STAGE I: BRAND STRATEGY & PLATFORM DEVELOPMENT Account Planning & Research Research and planning inform all our strategic storytelling and placemaking efforts. We will start by building a strong strategic foundation and framework. This first step is crucial to creating compelling communications across channels. Our process, outlined below, demonstrates how we will thoughtfully establish a foundation, build the strategic roadmap, and then create and produce the right content for the right channel to meet La Quinta’s objectives. Research & Strategy We will start by performing an analysis of the category, reviewing relevant brand documents, competitive research, consumer research, etc., to get to know La Quinta and its unique characteristics even better than we already do. At this stage, we will ask to see any relevant information you think will help us fully understand the landscape. We may also recommend Primary Research be conducted to gather additional information La Quinta may not currently possess. Community input is critical to the success of this process. This Research may take the form of Q&A survey data collection, focus groups and one-on-one Zoom intercepts. The total of this analysis helps us define what we need to address existing circumstances and communications efforts, in order to meet our brand awareness and growth objectives. Specific activities include: Stakeholder Interviews: Zoom or phone as well as email Client Research Digest: Reviewing all relevant information you can provide Primary Research: May include a variety of suggested formats if needed Secondary Research: Collected from a variety of sources Analysis of Existing Creative & Marketing Competitor Analysis: Exhaustive comparison on similar organizations Social Listening Audit 11 B // BACKGROUND & EXPERIENCE 12 We seek and organize this data, distilling it into three areas of influence critical to our understanding of the Seattle Southside brand essence. At the intersection of these influences lies the rich opportunity, the unique elements that only La Quinta can claim as its own. Company - What makes the destination so special? What are its attributes, key elements, points of pride, opportunities for growth, and increased success. Customer - Who is our audience and what makes them tick? Where they are coming from, how they get to us, how much do they spend, how do they live their lives in ways that influence their travel decisions? Culture - What’s happening in the world around us that affects our decisions - things that are not travel related but influence the way we think, behave, interact, and purchase. Discovery & Key Insights We translate the information uncovered during Discovery into key insights that will provide the foundation of the Strategic Platform. We explore findings, identify the strategic focus, and create a brand messaging architecture. This will include an insights presentation from which we can share information collected during Discovery, and an opportunity for alignment on the most compelling messages that support the strategic platform, which will define La Quinta’s brand position and move audiences to action. CULTURE COMPANY CUSTOMER MARKETING & ADVERTISING CAMPAIGN DEVELOPMENT B // BACKGROUND & EXPERIENCE 13 Afterward, we will take all this information and distill it into a Messaging Architecture, which will be presented for stakeholder feedback and approval. This will ultimately be used as the foundation for communication of the marketing campaign across all channels and audiences. At this juncture, a creative brief is written for client approval that will carry the team forward into the ideation stages. Brand Architecture A collaborative Brand Workshop will be held with key La Quinta participants and members of 62ABOVE, wherein we will pour through the data collected. The Agency will present Key Findings and lead a 3 to 4-hour working ideation session during which ideas will begin to develop through a series of facilitated exercises. This often proves to be one of the most rewarding and illustrative components of our overall process. Although there is no expectation that there will be any “a-ha!” moments, these do often happen spontaneously as part of this session. MARKETING & ADVERTISING CAMPAIGN DEVELOPMENT B // BACKGROUND & EXPERIENCE STAGE II: BRAND VISUAL IDENTITY & GUIDELINES We help destinations and organizations find surprising ways to express who they are and what they uniquely offer. Creative work is part insight, part inspiration and part perspiration. At 62ABOVE, it’s also very much a collaborative journey. Creative Ideation Following the approval of a creative brief, we will kick off our teams to ideate and create the creative platform for an integrated brand and marketing campaign. The team will concept the revised look and feel of the brand along with necessary tactical elements required to meet La Quinta’s awareness and positioning objectives as outlined in the brief. This creative platform will be used in later phases to execute and produce all materials needed for the overall communications plan and campaign. Initially, logo treatments are considered as the most visible representation of the brand. The creative team dives deeply here, exploring a wide variety of expressions that are all true to the brand platform, yet take many different forms in font, color, style and design. Ultimately, this array of choices is narrowed to a minimum of five options for client review. A final choice is reached and then that logo is prepared for final files and ultimate uses. Creative Execution The first deliverable to La Quinta in this stage will be the finalized logo, followed by a comprehensive brand toolkit and style guide. This overall expression of the brand essence will be delivered in fully functioning source files that include all creative work manifested on behalf of La Quinta during our process. Revised Visuals These new or revised brand visuals will then be applied to any existing components as well as future materials, including print and digital template components such as website layout, brochures, magazine, etc. This is covered more specifically in Stage III as outlined on the next page. 14 MARKETING & ADVERTISING CAMPAIGN DEVELOPMENT VISUAL IDENTITY POSITIONING MESSAGING COLOR PALETTE TYPOGRAPHY TONE & PERSONALITY LOGO DO’S & DONT’S BRAND STYLE GUIDES CREATIVE EXAMPLES B // BACKGROUND & EXPERIENCE STAGE III: CAMPAIGN DESIGN & DEVELOPMENT Creative Process Once the brand has been finalized, the creative team begins to work their magic, creating several different potential campaign paths based on the strategic insights developed earlier. The creative team walks our integrated marketing subject matter experts through the thinking, so that the work is developed with insight from our digital, PR, paid media, social media, and activations teams. In this way, we ensure that the work will be effective across all channels, rather than attempting to later retrofit the concept into a channel where it may not work best. Regardless of the assignment, our team is relentless in its pursuit of the very best expression of your brand. You will be given 2-3 campaign direction options for selection of one ultimate concept to be refined and executed. Our goal is that our clients fall in love with their creative work. It should feel true to the strategic platform and specific to the brand. Our work will never look like it could apply to any organization other than La Quinta. Once La Quinta selects its concept of choice, 62ABOVE will take the direction to the next stage. We will finalize campaign executions derivative of the selected creative direction, including advertising materials, website, marketing materials and production elements in the forms of digital, print, video, social, photo, ads and more. 15 MARKETING & ADVERTISING CAMPAIGN DEVELOPMENT Welcome to Pebble Beach Resorts. This is more than amazing golf, recreation, dining, and lodging. This is the #1 Golf Experience in the United States. Visit PebbleBeach.com / Call (844) 401-8719 - Ian Hendry, Los Angeles Resort Guest, Oct 2019 EXAMPLE WORK - PEBBLE BEACH B // BACKGROUND & EXPERIENCE 16 Marketing Materials A range of deliverables may also be considered as part of an ongoing partnership with La Quinta. These would be addressed according to needs outlined in the master marketing plan we develop together, and driven by the Brand Strategy and Platform outlined earlier in this document. DESIGN SALES MATERIALS WEB ASSETS PACKAGING COLLATERAL CAMPAIGNS SOCIAL MEDIA CONTENT TRADE SHOW ASSETS ADVERTISING DIGITAL / MOBILE ADS RICH MEDIA VIDEO BROADCAST MEDIA PRINT OUT-OF-HOME ACTIVATIONS & POP UPS MARKETING & ADVERTISING CAMPAIGN DEVELOPMENT EXAMPLE WORK - VISIT CARMEL LOGO, BRANDING & WEBSITE B // BACKGROUND & EXPERIENCE CREATIVE PRODUCTION 17 STAGE IV: VIDEO & STILL PHOTOGRAPHY PRODUCTION In today’s marketing world, video is king. We rarely create marketing programs for brands that do not include it. The team at 62ABOVE is adept at producing high quality, descriptive and compelling video assets in a variety of lengths and forms. Our in-house production team helps us provide creative and nimble solutions at a reasonable cost. It is our recommendation to create an asset library with video footage and photography that La Quinta can also use in social media, on your website, etc.   Below and on the next page are examples of our photography and video work for Visit Carmel that include drone video. EXAMPLE WORK - VISIT CARMEL - CUSTOM PHOTOGRAPHY & VIDEO B // BACKGROUND & EXPERIENCE 18 VISIT CARMEL-BY-THE-SEA Campaign: Carmel-by-the…. CREATIVE PRODUCTION Watch the Visit Carmel video: https://vimeo.com/662808984 B // BACKGROUND & EXPERIENCE 19 STAGE V: PAID MEDIA The media department at 62ABOVE has launched countless campaigns across traditional and digital media, including television, print, digital advertising, paid social, native, SEM, and out-of-home. Today’s travelers are consuming and engaging with media platforms in various ways. Employing a multi-platform strategy ensures we are hitting our intended target throughout the entirety of their journey from awareness to action. Working hand in hand with the creative team to align imagery with a highly targeted media strategy, we will layer in seasonal considerations that take into account campaign continuity, programming heavy ups, and seasonal needs.    For La Quinta, driving visitation to the city will be key, along with engaging the local community, using a mix of media tactics. Audience segmentation of visitors and locals will allow for special targeting and creative opportunities. Acknowledging the social media nature of each audience can further optimize the targeting and creative to maximize results. MEDIA PLANNING & BUYING PRINT DIGITAL TV B // BACKGROUND & EXPERIENCE 20 Our process is grounded in strategy and planning, understanding your specific challenges, objectives and past media activity. We’ll assess your target market and audiences through research and analysis (industry, demographic, geographic, psychographic, media usage, etc.) to create a media approach designed to impact and drive results specifically designed for La Quinta. Media Planning Steps Profile the media target(s) Develop a strategic approach for intercepting the target audience(s), including an overall channel mix Investigate relevant and Client requested media tactics Produce a detailed media plan with specific tactical recommendations, including flighting strategy, coverage strategy and investment levels Develop a measurement plan including suggested tracking and KPIs     Reporting & Analytics We continuously evaluate and optimize the media buys to increase ad performance and drive website traffic and overall visitation. Monthly reports showcase the following: Monthly performance summary and media mix Channel performance YoY KPIs Funnel stage trending Creative performance Overall recommendations MEDIA PLANNING & BUYING B // BACKGROUND & EXPERIENCE 21 PUBLIC RELATIONS STAGE VI: PUBLIC RELATIONS Our PR team brings strong expertise in the destinations and hospitality sector. Ensuring a plan for success, our team works collaboratively with you, beginning with foundational planning by leveraging findings from the research & strategy phase in Stage I to gain a deeper understanding of the PR plan, media outreach, influencer marketing, and social media channel opportunities. Our team dives deep into a PR audit, identifies the target audiences, sets key objectives, develops the messaging, creates a PR plan, and more. From there, we may recommend the creation of: PR Strategy & Plan Press Kit Materials Creative and Timely Media Pitch Angles Talking Points for Executive Interviews Media Visits and FAM Tours Development of Targeted National, Regional and Local Media Lists Blog & Newsletter Stories EXAMPLE PR - BAJA CALIFORNIA B // BACKGROUND & EXPERIENCE Public Relations Services With nearly three decades of experience in public relations, the team at 62ABOVE is comprised of a diverse and talented group of experts who have contributed to many high-profile campaigns for a variety of brands and destination clients. We have spent our careers creating meaningful brand connections with all types of visitors – from luxury travelers to value-conscious visitors. In every instance, our team has found differentiating ways to talk about each opportunity, communicating the attributes of a destination along with its truly unique brand personality and experiences that only that location can offer. From story messaging to signature events to the creation of meaningful guest experiences, we set the foundation for successful communications programs. Our team ensures that our effective and attention-grabbing pitches and story placements reach the right audiences, in the right channels, at the right times. At 62ABOVE, we believe that all great work is rooted in sound brand strategy. Out of those strategic brand insights comes smart messaging and pitches tied specifically to the location and its customer truths. From there, tactical executions flow into a detailed plan that clearly communicates opportunities, objectives and measurable outcomes. All with a creative flair, of course! 22 PUBLIC RELATIONS B // BACKGROUND & EXPERIENCE ACCOUNT MANAGEMENT 23 We begin each assignment with a Scope of Work document that details deliverables, timeline and costs. We don’t leave you wondering what we’re working on. La Quinta will have an Account Management lead — Jeff Burghardt, and a Design lead — Nicole Doré, who will be responsible for work happening on time and on budget. Your main point of contact will be driving the business forward, creating efficiencies, and planning for the steps ahead. They will be working with each department, ensuring cohesive integration among all the pieces of the puzzle. They will be your voice throughout the process, ensuring that your point of view is reflected in all the work produced. We will set up weekly or bi-weekly meetings (depending on the level of work required during that period and your availability). We are communicators, so you will be hearing from us regularly in whatever format you prefer — email, text, Slack, phone, or carrier pigeon. Quality Control To ensure the highest standards in all our deliverables, and to efficiently manage time and resources for Client and Agency teams, we employ the following measures: We confirm all project specifications with you prior to beginning a project Our routing system takes each project through a system of checks and balances, including a round dedicated to proofreading Time, budgets and all deliverables are tracked in real time via our project management team and software Creative / Media / Strategic Briefs are approved by you before work commences B // BACKGROUND & EXPERIENCE CASE STUDIES 24 B // BACKGROUND & EXPERIENCE 25 OPPORTUNITY With a rich, 100+ year history, and over 90% of the island being an undeveloped nature preserve, Santa Catalina Island is one of the most unique destinations in California, yet the island’s hotel and rental occupancy had huge potential for growth. CHALLENGE Primarily only accessible by ferry and helicopter, many potential visitors did not understand the many unique offerings when visiting Catalina, including eclectic hotels, up-beat day clubs, one-of-a-kind vacation rentals and back-county Bison-watching tours. Catalina Island’s offering is as diverse as the island’s topography. In addition, the DMO was referred to as the Catalina Island Chamber of Commerce and Visitors Bureau, a name cumbersome to potential guests that did not reflect the true mission of the organization. SOLUTION After an extensive research study, 62ABOVE first renamed and rebranded the organization. The Catalina Island Chamber of Commerce and Visitors Bureau became two simple (and emotive) words – Love Catalina. (The agency also procured an amazing URL – lovecatalina.com). The new logo is an homage to the history of Catalina combining architectural fonts and the shape of a burgee (pronounced bur-gee), the flags that adorn many of the ships in Catalina harbor. Next, 62ABOVE created a dynamic marketing campaign with the tagline “Roam Wild.” This campaign launched with a comprehensive media plan including digital, OTV, SEM and full PR integration. RESULTS Even during a tenuous time, as the country emerged from COVID-19 lockdowns, our full channel push proved a spectacular success. In just a few months, combined paid media efforts on Facebook, Instagram, and Google generated over 40,000 clicks. The ROAM WILD contest promoted on-air at 95.5 KLOS drove over 6,000 entries and ad units placed with Kargo, a premiere mobile ad optimization platform, are performing near benchmark at 0.79% CTR. Our PR team coordinated targeted national and CATALINA ISLAND CHAMBER OF COMMERCE & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 26 LOGO AND BRANDING 2022 VISITOR’S GUIDE CATALINA ISLAND CHAMBER OF COMMERCE & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 27 FACEBOOK CAROUSEL ADS DIGITAL BANNER ADS CATALINA ISLAND CHAMBER OF COMMERCE & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 28 PROMOTIONS INSTAGRAM NEWSFEED CATALINA ISLAND CHAMBER OF COMMERCE & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 29 CATALINA ISLAND CHAMBER OF COMMERCE & VISITORS BUREAU LOVE CATALINA Campaign: Roam Wild Watch the Love Catalina video: https://vimeo.com/588176204 B // BACKGROUND & EXPERIENCE // CASE STUDIES 30 MONTEREY COUNTY CHALLENGE Monterey County Convention & Visitors Bureau was coming back from the depths of pandemic-related challenges as travel restrictions began to recede and visitors were thinking of planning their next trips again. The travel hiatus had been extremely difficult for the entire travel industry and competition for travelers was fiercer than ever. Careful to mind continuing safety protocols, MCCVB wanted to influence travelers’ dreams of visiting Monterey County as soon as possible. It was time to act boldly after so many months of uncertainty. SOLUTION Building on MCCVB’s current tagline “Grab Life by the Moments”, we created a comeback marketing campaign entitled “Now is the Moment” meant to encourage travel to the destination right away. The campaign features people bored at home and dreaming of traveling to beautiful, iconic destinations in Monterey County like Big Sur, Pebble Beach, Cannery Row, Carmel-by-the-Sea and more. Unique camera tricks were utilized – some for the first time – to illustrate people who are suddenly transported from their homes to the destination of their dreams. The campaign strategy was designed to incorporate all facets of the MCCVB arsenal, and we worked collaboratively with the media agency and PR agency to ensure ideas could work across all marketing channels. RESULTS In addition to welcoming back scores of visitors from typical drive markets, new audiences were tapped. With a targeted mix of 30-second national TV spots, digital banners, social, and print, the campaign achieved a 56% increase in new users visiting the MCCVB website with an average Time on Site of 1:31. The campaign also achieved extremely high social engagement in fly markets like Houston and Dallas -- a first for MCCVB. Additionally, the average click-through rate was nearly double industry CONVENTION & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 31 PHOTOGRAPHY MONTEREY COUNTY CONVENTION & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 32 SF CHRONICLE NEWSPAPER AD to get the gang back together SeeMonterey.com/Now Your sense of adventure has been dormant too long. It’s time to reconnect and recharge. With amazing historic experiences and stunning backdrops, Monterey County welcomes you. So roll down the windows, buckle up, and hit the road for your next adventure in Monterey County. Travel Responsibly. MONTEREY COUNTY CONVENTION & VISITORS BUREAU VCA ROADTRIPS The moment has arrived to safely and responsibly rediscover this beautiful, awe-inspiring place we call home. Stay safe, follow guidelines and support our local businesses. Learn more at SeeMonterey.com/Locals to get out responsibly. HALF-PAGE NEWSPAPER B // BACKGROUND & EXPERIENCE // CASE STUDIES 33 PINTEREST CAROUSEL MONTEREY COUNTY CONVENTION & VISITORS BUREAU DIGITAL BANNERS B // BACKGROUND & EXPERIENCE // CASE STUDIES 34 SOCIAL MEDIA MONTEREY MEETINGS PRINT B // BACKGROUND & EXPERIENCE // CASE STUDIES 35 TRADESHOW COLLATERAL MONTEREY MEETINGS TRADESHOW BOOTH B // BACKGROUND & EXPERIENCE // CASE STUDIES 36 SEE MONTEREY Campaign: Now is the Moment // Photography, Video Production Watch the spot here: https://vimeo.com/547718845 MONTEREY COUNTY CONVENTION & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 37 MONTEREY MEETINGS CAMPAIGN: ALL INSPIRED Watch the video here: https://vimeo.com/594618842 MONTEREY COUNTY CONVENTION & VISITORS BUREAU B // BACKGROUND & EXPERIENCE // CASE STUDIES 38 RANCHO MIRAGE TOURISM LOGO AND BRANDING COLOR PALETTE AND INSPIRATION B // BACKGROUND & EXPERIENCE // CASE STUDIES 39 RANCHO MIRAGE TOURISM Imagine a place w h e r e t h e r e a r e m o r e u p s than downs. Can you imagine? VisitRanchoMirage.com that writes its own story. Imagine a place Can you imagine? VisitRanchoMirage.com/WritersFestival B // BACKGROUND & EXPERIENCE // CASE STUDIES CLIENT REFERENCES 40 MONTEREY COUNTY CONVENTION & VISITORS BUREAU Contact: Lindsey Guinn Current: Director of Marketing Communications Phone: (831) 657-6407 Email: lindsey@seemonterey.com Description: Full-service Agency of Record Start Date: April 2020 Staff: Greg Carson, Amy Gelendar, Andrew Kougl, and Pierce Cooley VISIT CARMEL-BY-THE-SEA Contact: Amy Herzog Current: Executive Director Phone: (831) 238-1849 Email: amy.herzog@carmelcalifornia.com Description: Full-service Agency of Record Start Date: January 2008 Staff: Jeff Burghardt, Greg Carson, Nicole Doré, and Pierce Cooley RANCHO MIRAGE TOURISM Contact: Gabe Codding Current: Director of Marketing Phone: (760) 324-4511 ext. 212 Email: gabec@ranchomirageca.gov Description: Rebranded Rancho Mirage and developed their 4-year marketing plan. Currently in pre-production on a full-scale branding video and still production to produce new assets. Start Date: November 2019 Staff: Greg Carson, Amy Gelendar, and Pierce Cooley EXAMPLE WORK - VISIT CARMEL PRINT AD C // CLIENT REFERENCES DISCLOSURES & GUARANTEE OF WORK PRODUCT Disclosures We have nothing to disclose. There are no pending litigations or conditions against 62ABOVE, nor has the firm been barred, suspended or declared ineligible to contract with any governmental agency. We have no conflicts of interest that would preclude us from providing services to La Quinta with integrity. Guarantee of Work Product With years of successful client relationships and award-winning work, we will exceed your expectation and over-deliver on the work products we produce for La Quinta. In case of unforeseen product issues, we carry errors & omissions insurance to guarantee our work product. 41 D // DISCLOSURES E // GUARANTEE SUBCONTRACTING 42 62ABOVE's production success lies in relationships. While finalizing the creative for an asset collection shoot, we begin to identify which of those relationships is best suited to execute the project. Below, please find a selection of our top vendors with links to their excellent work. VIDEO STEBS! Director / Production Company Stebs brings a true vision to projects with his tremendous range. He can capture the most epic vistas and bring to life intimate moments, making him a go-to for destination marketing. We have most recently worked with Stebs on a national TV campaign for See Monterey. See: http://stebs.co/ Enjet Media Co-Directors / Production Company Co-directors Matt and Tiff (an amazing husband and wife team) bring a sense of sophistication and style to their video work. Pairing that with an excellent eye for framing beautiful locations, the duo can bring a unique aesthetic to an industry that usually features an often one-note style of production. We have worked with Enjet in many capacities, including for Coronado, San Diego Tourism, and Tahiti. See: https://enjetmedia.com/ POST PRODUCTION TRAPEZE https://www.trapezeltd.com/ With a rock-solid team behind their editors, Trapeze has the safest hands in which you can put the invaluable footage that comes out of a shoot. Creative, sensible, and reliable, they have proven to be excellent partners in dozens of projects for our team. Orphan Edit https://www.orphanedit.com/ Orphan Edit (out of LA), brings a sparkle to their work. LA flash, with a relatable, and affordable appeal, they truly know how to take a project to a completely elevated level.  F // SUBCONTRACTING SUBCONTRACTING 43 PHOTOGRAPHY Dana Neibert http://www.dananeibert.com/main/photographs-life.php#start Dana has proven to be a wildly talented new partner for our agency. Working with clients ranging from large auto manufacturers, hospitality brands, and many more — Dana is proving to be a go-to (and highly sought after) photographer in the destination marketing space. Myles McGuiness https://9mphoto.com/ Myles is synonymous with lifestyle and destination photography in California. His client list includes Visit California, See Monterey, San Diego Tourism, Tahiti, and Visit Napa Valley. Our team has over seven years of trusted collaboration with him PRINTING, MAILING & CUSTOM PROJECTS Numerous printers, mail houses and manufacturers in California and across the U.S. We select printers, mail houses and custom manufactures to accomplish a wide range of products such as brochures, posters, mailers, and promotional items. F // SUBCONTRACTING INSURANCE 62ABOVE is in possession of the necessary insurance coverages as outlined in the RFP. 44 G // INSURANCE STATEMENT ANNUAL WORK PLAN #1 45 We take the role of stewards of your budget very seriously and treat your money like it’s our own. Below is a brief estimation of how we might allocate resources to achieve our annual marketing goals and provide ongoing account services. A more detailed media plan will be prepared to identify all tactics with monthly costs as a next step. H // WORKS PLANS & BUDGETS TARGETED DIGITAL MEDIA $200,000 • Google, Facebook, Instagram, YouTube, Expedia, and LinkedIn [ Mix of Prospecting, Remarketing, SEM, Geofencing and Lead Generation ] TRADITIONAL MEDIA $255,000 • Southern California Broadcast/Connected TV $140,000 • Local Print, Billboards & Radio $100,000 • Greater Palm Springs Co-Ops $15,000 AGENCY PROJECTS & PRODUCTIONS $265,000 • High-Quality Brand Photography & Video $150,000* • Annual Brand Campaign Creation (TV, video, display, direct, etc.) $75,000 • Slow/Summer Season Campaign Creation (TV, video, display, direct, etc.) $25,000 • Economic Development Campaign Creation (Video, display, collateral, etc.) $15,000 AGENCY MONTHLY SERVICES $180,000 • Monthly Account Management $48,000 ($4,000/mo) • Monthly Public Relations $84,000 ($7,000/mo) • Monthly Web & Enewsletter $30,000 ($2,500/mo) • Monthly Media & KPI Reporting $18,000 ($1,500/mo) TOTAL ANNUAL BUDGET $900,000 *Investing in brand photography and video assets is done in year one. The production budget is reduced in year two to increase media and/or other opportunities. ANNUAL WORK PLAN #2 46 TARGETED DIGITAL MEDIA $200,000 • Google, Facebook, Instagram, YouTube, Expedia, and LinkedIn [ Mix of Prospecting, Remarketing, SEM, Geofencing and Lead Generation ] TRADITIONAL MEDIA $240,000 • Southern California Broadcast/Connected TV $125,000 • Local Print, Billboards & Radio $100,000 • Greater Palm Springs Co-Ops $15,000 AGENCY PROJECTS & PRODUCTIONS $214,000 • High-Quality Brand Photography & Video $130,000* • Annual Brand Campaign Creation (TV, video, display, direct, etc.) $55,000 • Slow/Summer Season Campaign Creation (TV, video, display, etc.) $20,000 • Economic Development Campaign Creation (Display, collateral, etc.) $9,000 AGENCY MONTHLY SERVICES $96,000 • Monthly Account Management $48,000 ($4,000/mo) • Monthly Web & Enewsletter $30,000 ($2,500/mo) • Monthly Media & KPI Reporting $18,000 ($1,500/mo) TOTAL ANNUAL BUDGET $750,000 *Investing in brand photography and video assets is done in year one. The production budget is reduced in year two to increase media and/or other opportunities. H // WORKS PLANS & BUDGETS ANNUAL WORK PLAN #3 47 TARGETED DIGITAL MEDIA $150,000 • Google, Facebook, Instagram, YouTube, Expedia, and LinkedIn [ Mix of Prospecting, Remarketing, SEM, Geofencing and Lead Generation ] TRADITIONAL MEDIA $170,000 • Southern California Broadcast/Connected TV $80,000 • Local Print, Billboards & Radio $90,000 AGENCY PROJECTS & PRODUCTIONS $140,000 • High-Quality Brand Photography & Video $100,000* • Annual Brand Campaign Creation (TV, video, display, direct, etc.) $30,000 • Slow/Summer Season Campaign Creation (TV, video, display, etc.) $10,000 AGENCY MONTHLY SERVICES $90,000 • Monthly Account Management $48,000 ($4,000/mo) • Monthly Web & Enewsletter $30,000 ($2,500/mo) • Monthly Media & KPI Reporting $12,000 ($1,000/mo) TOTAL ANNUAL BUDGET $550,000 *Investing in brand photography and video assets is done in year one. The production budget is reduced in year two to increase media and/or other opportunities. H // WORKS PLANS & BUDGETS THANK YOU