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Case Notes 18-24577/25/22, 11:46 AM Print Code Enforcement Case https://user.govoutreach.com/laquintaca/ceeditcase.php 1/3 Code Enforcement Case: CE-18-2457 Entered on: 11/05/2018 00:00 Printed on: 07/25/2022 Topic: Vacation Rental-Violations Status: Closed Due Date: 09/30/19 Assigned To: Wayne Campbell Initiated by: Neighbor Area #: (Select) Permit Permit #: Business name: License #: Property Location Occupant Name: Lic: DOB: Address: 55075 MONROE ST , 92253 Phone: Cell #: APN : 767-580-048 Owner Information Owner Name: BRENT DILL / EILEEN DILL Address: P O BOX 1269 SUMMERLAND, CA 93067 Phone: Cell #: Actions Action By Date Time Hours Note/Observation Complaint Kevin Meredith 11/02/2018 0.00 Mr. Allen Porter 55119 Spring Creek Ct. in PGA West Norman Course 760-296-1349 called and left a message on Nov. 2, 2018 at 2045 reporting excessive noise coming from this property. No Special Events were permitted at the property that night so this is a STVR issue. Phone Call Wayne Campbell 11/05/2018 3:24 pm 0.50 Officer contacted Mr Porter @ 760 296-1349 and obtained additional information on the noise complaint. Porter stated that he lives in the Greg Norman community which is adjacent to the Monroe Estates. The loud music started around 8:45 pm and lasted until 10:00 pm. Porter voice mailed the Code Department only and did not make an attempt to contact the Hotline or Police to report the noise. He stated this is the second incident of loud music from the estate within three weeks. Porter stated he and other residence of the Greg Norman community has contacted the City Council to voice concerns of permitted use of this property. Officer informed Porter to contact the short term vacation rental hotline and the police to report future incidents of loud music. Other Wayne Campbell 11/05/2018 3:27 pm 0.25 No additional action was taken on this case. The reporting party did not contact the hotline to report the noise. A case history of the noise complaint was not generated. Complaint Christina Gamez 11/13/2018 0.25 Tom Brohart 81905 Mountain View Lane (caller ID 760-398-8885) called 760-398-4991 and states that there is a party at Morrow Ranch and it is loud and it is 7:30PM. In checking Trak-it I find no SPEV, I verified with planner Carlos Flores and he confirmed that there is no SPEV permit. VM attached. Complaint Christina Gamez 11/13/2018 0.25 Unknown p/o at 4 Seasons Place at Monterra at PGA West states that there is loud noise from Morrow Ranch (306-591-3310). She states that this is on going every weekend and that they were not notified. VM attached Inspection Christina Gamez 11/13/2018 10:52 am 0.00 Lawrence Robinson lives at 55137 Summerlane Ct states that there is a live band at morrow Ranch and has checked the decibels at 65 858-361-5161 VM attached Phone Call Wayne Campbell 11/15/2018 2:48 pm 0.25 Attempted contact with Lawrence Robinson, reporting party. Posted a voice mail message. Phone Call Wayne Campbell 11/15/2018 2:50 pm 0.25 Contacted Mr Scott Morrow, 949 533-5050 and explained the complaints. Mr Morrow stated the property was not rented as a STVR. He and his family were at the property on the date of the complaint. They were relaxing and enjoying the pool and fireworks. He admitted to playing music while at the pool but the music was not loud. Morrow stated he was not contact by police with a complaint of noise disturbance nor was he contacted, as the owner of a STVR, by the hotline service with a complaint of noise. Inspection Kevin Meredith 11/17/2018 0.50 I patrolled the Monroe Street Ranch and found no activity and heard no music. Thanks Gerald Sent from my iPhone Officer Duchene checked the property late Saturday afternoon and observed no activity. KM Other Kevin 11/26/2018 0.25 FYI: Deputies responded to a few noise complaints at 55075 Monroe St (Morrow 7/25/22, 11:46 AM Print Code Enforcement Case https://user.govoutreach.com/laquintaca/ceeditcase.php 2/3 Meredith Ranch). Deputies contacted Scott Morrow (home owner) via phone. Morrow said obtained a permit from the city before renting his home. Mr. Waloick who resides in the area mentioned the mayor and city were notified regarding their concerns about the noise. I have nothing further regarding these complaints. Scott Morrow # 949-533-6205 Files# LA183240073 and LA183240078 Lieutenant Michael Tapp La Quinta Police 86625 Airport Blvd Thermal, Ca 92274 760-863-8990 ATTACHED. Complaint Kevin Meredith 11/26/2018 0.00 Good Afternoon, Just wondering if you can tell me if you had responded to noise complaints of events at Morrow Ranch Thanksgiving and the weekend. I had several messages this morning from residents in Monterra complaining about the excessive noise level at Morrow Ranch. Was this a special permitted event, etc?? Appreciate your feedback as soon as possible. Thank you so much!! Teresa Thompson | Management Specialist City Manager's Office City of La Quinta 78495 Calle Tampico ◦ La Quinta, CA 92253 Ph. 760.777.7030 E: tthompson@laquintaca.gov www.laquintaca.gov www.playinlaquinta.com Other Wayne Campbell 11/26/2018 9:04 am 0.25 Police Report for loud music complaint is attached to the case. Complaint Kevin Meredith 11/27/2018 0.50 City Managers office reported they received several complaints regarding excessive noise coming from the Morrow Ranch. RSO provided further information from a complaint received on 11/20/18. It appears they received a complaint of loud noise, attempted to contact the r/p but received no response at the door. They could hear some noise coming from the west unknown location. They proceeded to Morrow Ranch and observed no noise. See LA reports. Inspection Moises Rodarte 12/01/2018 4:45 pm 0.25 I conducted inspection of the area and did not observe any noise or activity. Inspection Wayne Campbell 12/08/2018 1:22 pm 0.50 An inspection of the area revealed no activity. Inspection Wayne Campbell 02/11/2019 8:12 am 0.50 No new noise complaints were received. Complaint Wayne Campbell 02/20/2019 8:59 am 0.51 Received a complaint of a Morrow Ranch light from Yolanda Mills, 81-600 Tiburon Drive.letter is attached to the case. Inspection Gerald Duchene 03/09/2019 0.50 Upon arrival of 55075 Monroe St, I conducted a patrol of the surrounding area and found no violations. I heard no noise or activity at this location. Complaint Christina Gamez 03/28/2019 0.25 Received a complaint from the STVRP hotline that Alain Porter 760-296-1349 stated this property had a a party with a DJ and was ongoing for about 2 hours. Hotline states that they contacted Diana Lazzarini and there was no response. In checking Trak-it I do not see a b/l for her or her husband or their business name Desert VIP Services, I will send the information to Cindy the STVRP contractor.. The b/l for the STVRP is currently inactive. See attached Inspection Wayne Campbell 04/01/2019 3:45 pm 0.00 Contacted Mr Morrow and informed him of the noise complaint. Morrow replied the property is not rented as a STVR. If there was any noise it was from his family on their property. Complaint Kayli Pierce 04/14/2019 2:44 am 0.25 04/15/2019 02:44 | | 8006851088 | ***EMERGENCY (NOT STVR) Rental Address: Morrow Ranch La Quinta CA Excessive Noise 7/25/22, 11:46 AM Print Code Enforcement Case https://user.govoutreach.com/laquintaca/ceeditcase.php 3/3 Incident: I Don't Know The Exact Address But It Is A Huge Property That Is Playing Extremely Loud Music And I Cannot Sleep. Incident Occurring Now Reporter Currently Observing Incident Incident Not Reported _ Future Contact OK Reporter: Alain Porter Tel #: 760-296-1349 I Live In The Gated Community Greg Norman Next To It And This Has Been Going On For 3 Days Straight. --Delivery Detail-- 04/15/2019 02:44 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/15/2019 02:50 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally (Entered 4/19/19 KP) Other Wayne Campbell 05/13/2019 8:55 am 0.50 Reporting party reports three days of loud music but is not clear of the address. Property was posted and patrolled by Code Enforcement Officers during the Coachella Fest weekend (4/12-4/14) No reports of loud music or occupancy was observed or reported. Inspection Wayne Campbell 08/02/2019 8:28 am 0.50 Due to unpermitted Building Codes violations and legal issues, this resident is inactive as a STVR. License has expired. Other Kevin Meredith 09/04/2019 0.25 No complaints since 4/2019 have been received regarding STVR activity at this property. The property owner is working with the Building Department to resolve the building issues and has acknowledged that the property cannot renew its STVR permit until those building issues are resolved. This case is being closed until further and to satisfy the public records request. Closed. Violations #Violation Type Due Date Status Closed Date Inspection Notes Date: ________________ Time: ______________ Findings:________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ Photographs 7603988885.wav 3065913310.wav 8583615161.wav 2018_11_15_17_25_50.pdf Noise Complaints.msg FW Noise Complaints 11-20-18 MORROW.msg Morrow Ranch Light.msg 18-2457.pdf Hotline 04-15-2019.pdf