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Message Summary 04152019===================================================================================== CENTRAL COMMUNICATIONS MESSAGES TAKEN BETWEEN 04/14/2019 08:00 AND 04/15/2019 07:59 CLIENT: 1235189561 CITY OF LAQUINTA - SHORT TERM RECEIVER: 847255 MESSAGE RETRIEVALS/CLEARING ------------------------------------------------------------------------------------- 04/15/2019 05:37 | | 8006851088 | ***RESOLUTION LOCAL CONTACT: THE WAMPOLE GRP INC dba TRAVLR VAC HOMES Caller: Jen LIC #: LIC-767651 81260 LEGENDS WAY,LA QUINTA,CA,92253 STATUS: ACTIVE Resolution Date/Time: 04/15/2019 05:35:53 AM We Have Our Own Security Patrol To Tell The Guests To Keep Noise Down And Go Th Backyard. --Delivery Detail-- 04/15/2019 05:37 | MESSAGE RETRIEVAL Master ID 0000847926 MESSAGE SENT 04/15/2019 05:37 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/15/2019 05:47 | Dispatch Task Dispatch Task Stop escalation. ------------------------------------------------------------------------------------- 04/15/2019 04:57 | | 8006851088 | ***EMERGENCY (STVR - 1ST CALL) 81260 LEGENDS WAY LA QUINTA,CA,92253,Excessive Noise They Are Making A Lot Of Noise Laughing And Yelling In Their Backyard. I Am At 81270 Legends & I Called Pj West Security And Are Sending Someone Too. Incident Occurring Now Reporter NOT Observing Incident NOT Reported Future Contact OK Reporter: Barbara Lambert jnblambert212@hotmail.com 81260 legends LIC #: LIC-767651 STATUS: ACTIVE LOCAL CONTACT: THE WAMPOLE GRP INC dba TRAVLR VAC HOMES --Delivery Detail-- 04/15/2019 04:57 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/15/2019 05:12 | Dispatch Task Dispatch Task calling local contact 760-290-4494, relayed to Jen ------------------------------------------------------------------------------------- 04/15/2019 02:44 | | 8006851088 | ***EMERGENCY (NOT STVR) Rental Address: Morrow Ranch La Quinta CA Excessive Noise Incident: I Don't Know The Exact Address But It Is A Huge Property That Is Playing Extremely Loud Music And I Cannot Sleep. Incident Occurring Now Reporter Currently Observing Incident Incident Not Reported _ Future Contact OK Reporter: Alain Porter Tel #: 760-296-1349 I Live In The Gated Community Greg Norman Next To It And This Has Been Going On For 3 Days Straight. --Delivery Detail-- 04/15/2019 02:44 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/15/2019 02:50 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally ------------------------------------------------------------------------------------- 04/14/2019 20:56 | | 8006851088 | MESSAGE RETRIEVALS/CLEARING GAVE OUT INFORMATION TO O/C FOR CITY OF LA QUINTA FOR WILLIAM COOLEY/(call id: 7607777000) ------------------------------------------------------------------------------------- 04/14/2019 19:27 | | 8006851088 | ***EMERGENCY (STVR - 1ST CALL) 81335 GOLF VIEW DR Apt: / LA QUINTA,CA,92253,Excessive Noise They Are Here For Coachella And Have Turned On Music On A Number Of Occasions, We Have Contacted Pga West Security Twice We Are Seasonal Residents. Please Contact Me Via Email To Discuss This Property Incident Occurring Now Reporter Observing Incident NOT Reported Future Contact OK Reporter: Brian Clark Tel #: 760-619-2423 brian.r.clark@icloud.com 81335 golf view dr LIC #: LIC-0110730 STATUS: ACTIVE LOCAL CONTACT: COOLEY, J. WILLIAM --Delivery Detail-- 04/14/2019 19:27 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 19:39 | Dispatch Task Dispatch Task Called Willliam Cooley - LM with details 04/14/2019 20:32 | Dispatch Task Dispatch Task No resp from Local Contact 04/14/2019 20:33 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally ------------------------------------------------------------------------------------- 04/14/2019 17:45 | | 0000000000 | ***NON-URGENT (STVR) 55581 WINGED FOOT LA QUINTA,CA,92253,_ It Is Being Advertised For 12 But It Is A 3 Bedroom Incident Occurring Now _ NOT Reported Do NOT Contact LIC #: LIC-766674 STATUS: ACTIVE Local Contact: ORMAN, SUSAN ------------------------------------------------------------------------------------- 04/14/2019 17:45 | | 8006851088 | ***EMERGENCY (STVR - 1ST CALL) 55584 SOUTHERN HILLS LA QUINTA,CA,92253,Excessive Noise Loud Noises Numerous Cars. Address Is Advertised As A Party House. Advertising For 12 People But Its A 3 Bedrooms Past Incident _ NOT Reported Do NOT Contact LIC-766720 ACTIVE ORMAN, SUSAN 55584 SOUTHERN HILL LIC #: LIC-766720 STATUS: ACTIVE LOCAL CONTACT: ORMAN, SUSAN --Delivery Detail-- 04/14/2019 17:45 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 18:00 | Dispatch Task Dispatch Task Local Contact: Susan Orman @ 403-998-0045 "The number you are dialing is not in service" 04/14/2019 18:00 | Dispatch Task Dispatch Task Tried local contact again on same number - received the same message. 04/14/2019 18:02 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally to local police number ------------------------------------------------------------------------------------- 04/14/2019 14:11 | | 0000000000 | ***NON-URGENT (STVR) 44615 SAFFRON CT LA QUINTA,CA,92253,Incident: Trash Thrown Over Gate Into My Property _ I Left To Get Groceries, When I Got Bacl, Trash Was In My Property. Past Incident _ NOT Reported Do NOT Contact LIC #: LIC-764734 STATUS: ACTIVE Local Contact: SECOND SYDNEY LLC ------------------------------------------------------------------------------------- 04/14/2019 13:48 | | 8006851088 | ***ALL OTHER CALLS From: Henry Garcia Ph #: 760-360-2925 Alt #: Re: I Am At The Address 78790 Lowe Dr, La Quinta. I Have Some Questions About The Houses On 78795 Lowe Dr And 78800 Lowe Dr. How Many Occupants Maximum Is Allowed To A Unit? What Are The Rules?>>>>>>> ------------------------------------------------------------------------------------- 04/14/2019 13:48 | | 0000000000 | ***ALL OTHER CALLS For: <<<< From: <<<< Ph #: Alt #: << I Want To Know What The Rules For Renting Are Before I Report Anyone To Make Sure They Are Not Violating Any Regulations, Please Call ------------------------------------------------------------------------------------- 04/14/2019 13:21 | | 8006851088 | ***ALL OTHER CALLS For: Kimberly From: Roxy Co: Vacation Palm Springs Ph #: 760-333-3222 Alt #: One Of Our Properties Cited Last Night The Guest Said They Never Got Cited. Need To See If They Were Actually Cited. Our Reports Show 2 Citations Were Given Out From Police. Please Give Us A Call Back ------------------------------------------------------------------------------------- 04/14/2019 13:20 | | 8006851088 | ***EMERGENCY (NOT STVR) Rental Address: 81739 Rancho Santana Drive La Quinta CA 92253 Excessive Noise Incident: 3 Straight Days Of Deafening Music, Screaming, And Cars Parked In The Street Overnight Which Is An Ordinance Violation. Incident Occurring Now Reporter Currently Observing Incident Incident Not Reported _ Future Contact OK Reporter: Ken Jones Tel #: 949-290-0426 I Appreciate The Support Of The Police. This Situation Is Out Of Hand. --Delivery Detail-- 04/14/2019 13:20 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 13:33 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally ------------------------------------------------------------------------------------- 04/14/2019 11:41 | | 0000000000 | ***RESOLUTION LOCAL CONTACT: MY CONCIERGE / RICK WALKER LIC #: LIC-766319 78635 BRADFORD CIR,LA QUINTA,CA,92253 STATUS: ACTIVE Resolution Date/Time: 04/14/2019 11:41:16 AM Have Notified Property Owner And They Are Looking Into The Issue. --Delivery Detail-- 04/14/2019 11:41 | MESSAGE RETRIEVAL Master ID 0000847926 MESSAGE SENT 04/14/2019 11:41 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 11:57 | Dispatch Task Dispatch Task cleared escalation on pending messages ------------------------------------------------------------------------------------- 04/14/2019 11:41 | | 0000000000 | ***EMERGENCY (NOT STVR) Rental Address: 78615 Bradford Circle La Quinta CA 92253 Parking Incident: There Is A Car Parked Illegally. He Is Behind Another Car Blocking The Sidewalk And The Back Of Car Is In The Street. Incident Occurring Now Reporter Currently Observing Incident Incident Not Reported _ Future Contact OK Reporter: Cindy Warren Tel #: 760-272-1064 --Delivery Detail-- 04/14/2019 11:41 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 11:49 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally ------------------------------------------------------------------------------------- 04/14/2019 11:41 | | 8006851088 | ***EMERGENCY (STVR - REPEAT CALL) 78635 BRADFORD CIR LA QUINTA,CA 92253,Excessive Noise I Called Earlier To Report Music And Parking Issues. The Music Has Gotten Louder. Also, Over Occupancy. Incident Occurring Now Reporter Observing Incident NOT Reported Future Contact OK Reporter: Cindy Warren Tel #: 760-272-1064 LIC #: LIC-766319 STATUS: ACTIVE LOCAL CONTACT: MY CONCIERGE / RICK WALKER --Delivery Detail-- 04/14/2019 11:41 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 11:50 | Dispatch Task Dispatch Task checked 847263 and there is original msg 04/14/2019 11:52 | Police - Local Number Other Phone 7608363215- Option 5: Delivered message verbally 04/14/2019 11:56 | Dispatch Task Dispatch Task Calling Rick Walker - rlyd ------------------------------------------------------------------------------------- 04/14/2019 11:31 | | 8006851088 | ***EMERGENCY (STVR - 1ST CALL) 78635 BRADFORD CIR LA QUINTA,CA,92253,Excessive Noise There Are About 15 People 6 Cars It Is A 4 Bedroom House Loud Music Incident Occurring Now Reporter Observing Incident NOT Reported Future Contact OK Reporter: Dee Deporter Tel #: 760-600-0952 deporter4211@aol.com LIC-766319 ACTIVE MY CONCIERGE / RICK WALKER 78635 LIC #: LIC-766319 STATUS: ACTIVE LOCAL CONTACT: MY CONCIERGE / RICK WALKER --Delivery Detail-- 04/14/2019 11:31 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 11:41 | Dispatch Task Dispatch Task Calling Contact 1 - rlyd to contact ------------------------------------------------------------------------------------- 04/14/2019 10:44 | | 8006851088 | ***EMERGENCY (STVR - 1ST CALL) 78635 BRADFORD CIR LA QUINTA,CA,92253,Excessive Occupancy There 15 Kids In That 4 Bedroom House W/ 23 Cars More Cars Parked Throughout The Street. This Is Ridiculous. Out Of 20 Homes, 5 Are Vacation Homes. This Is Unacceptable. Incident Occurring Now Reporter Observing Incident NOT Reported Future Contact OK Reporter: Cindy Warren Tel #: 760-272-1064 78635 LIC #: LIC-766319 STATUS: ACTIVE LOCAL CONTACT: MY CONCIERGE / RICK WALKER --Delivery Detail-- 04/14/2019 10:44 | MESSAGE RETRIEVALS/CLEARING Master ID 0000847255 MESSAGE SENT 04/14/2019 11:04 | Dispatch Task Dispatch Task Dialed 760-362-3400 - My Concierge / Rick Walker - Left message 04/14/2019 11:58 | Dispatch Task Dispatch Task Resolution noted