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Kyoceraow� - CALIFORNIA Kyocera Document Solutions West, LLC Response to: Request for Proposal Printer/Copier Lease and Maintenance Services Program September 29, 2023 September 29, 2023 Doug Kinley Management Analyst The City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Dear Doug: Thank you for considering Kyocera Document Solutions for your managed print and output device needs. Kyocera clients are increasingly choosing Kyocera because of the quality of our output devices, proven Kyocera ADIMD (Assess, Design Implement, Manage, Optimize) approach and our ability to customize Project Implementations to meet their specific needs, timeline, and culture transitions. Furthermore, our approach allows for continuous improvements and potential savings over the life of our partnership. Kyocera is the only manufacturer who will provide a single, non -blended, cost per page for both color and mono pages across the entire fleet. Regardless of printing on a Single Function Printer (SFP) or a large Multi - Function Printer (MFP), you receive the same mono or color CPP? We understand the importance and critical nature of a complete technology refreshjreplacement and that The City of La Quinta is seeking to partner with a company that not only has superior products and pricing but understands the complexity and nuance of a highly distributed implementation. We believe that Kyocera has the expertise and product line-up to exceed expectations and has responded in kind with a comprehensive solution. We also understand that to structure a solution versus a hardware replacement, it's critical for us to capture the type of users, usage profile and their related locations along with current state and desired future state. If selected, we will welcome the opportunity to work with The City of La Quinta Team and provide consultative guidance and direction in this area. All Pricing included in this RFP is valid for 90 days with no increase. All individuals that will be working with The City of La Quinta are free of any conflict of interest. Again, thank you for this important opportunity. Please do not hesitate to contact us if you find you have additional questions or require additional information. Sinc rely, Mike Graves President, Kyocera Document Solutions West 14101 Alton Parkway Irvine, CA 92618 Section 1: Company Overview— Firms Background. Qualification and Experience, Including the following: (a) Number of years in business (b) Taxpayer Identification number (c) Number of years performing this service list service here (d) Resumes of the Project Manager and key personnel who will be responsible for performance if any agreement results from the RFP (e) Firm ownership and if incorporated, list the state in which the firm is incorporated and the date of incorporation. (f) If the firm is a subsidiary of a parent company, Identify the parent company Number of years in Business Kyocera began in 1934, 89 years young Taxpayer Identification Number 95-2819506 Number of years performing this service 89 years list service here Resumed of the Project Jennifer Mustful, Enterprise Sales, in the industry for 25+ years Manager and key Todd Montgomery, Director of Sales, in the industry 25+ years personnel Mervyn McCurchin, Director of Service, in the industry 25+ years Firm Ownership Kyocera Document Solutions West is a wholly owned subsidiary of Kyocera Corporation If the firm is a subsidiary of a parent company, Identify the Kyocera Corporation parent company Kyocera Document Solutions is a 13 billion dollar worldwide ceramic technology company. Kyocera was founded in November 1934 and established in 1948. We have 78,000+ employees encompassing all 71 entities of which 19,029 employees are in our Document Solutions entity. At Kyocera, we pride ourselves on always putting the customer first. Because of our "customer first" business practice, we have customers that have been with us for more than 20 years due to the excellent service, exceptional customer support and long-lasting equipment. We will make this happen in an enriching environment of trust, cooperation, and mutual respect. We want to be known for reliability, flexibility, responsiveness, innovative products and services, and exemplary citizenship. Growth, longevity, and financial success will naturally follow. We work with our clients and partners to establish the highest quality standards and manage that success. Kyocera's business marketing strategy centers on the approach of providing its high-quality services, technologically advanced products, and solutions at competitive prices. Kyocera continually enhances its products to ensure that they function efficiently in increasingly complex enterprise network environments. It also provides proactive tools, such as Kyocera developed software, KFS. KFS, enables remote monitoring by Kyocera technicians, which allows us to monitor your devices to quickly detect real time service issues and respond accordingly to maximize fleet uptime. This allows our clients to focus solely on their job responsibilities while Kyocera manages your devices. Kyocera's target business markets include large corporations, small and medium businesses, and the public sector. Regardless of the market, we deploy a unique approach called ADIMO, which is a branded method of operation. With each customer we assess -develop -implement -manage -and optimize, which allows us to engineer a solution to meet each customer's specific needs. With our proven technology and unique approach, we have continued to grow year over year. As referenced below, Kyocera has a very diversified portfolio. Within Document Solutions (our 2nd largest revenue contributor), we serve all vertical markets and leverage our experience to provide customized client solutions. K YOC E RA Cat Pot Mion Meat IMP—tent 0iversifed P—H.H. 20.7 nIo Document SOiEltion■ JK4n1eea ........n...a�em a Enx�o men[ W � lu��[[�IA CanprnnM yNubm�6 YA 9e �t]'A Kyocera Assessment Approach The Kyocera ADIMO Approach Because no two customers' asset mix and workflow challenges are ever the same, the ADIMO process is followed to Assess, Design, Implement, Manage, and optimize each customer's unique needs. The results: cost-efficient, creative, and effective solutions. Assess • Cost of existing Technology: Understanding exactly where the money is being spent. • Deploy Kyocera Fleet Services to gather information of current assets (device manufacturer agnostic) including make, model, serial numbers and page counts. • Devices and consumables: Their efficiency, suitability, and maintenance costs. • Workflows: Whether productivity can be improved through smarter software. viT • Documents: How efficiently and securely they are being printed, stored, managed, and distributed. • Environmental: Where you can save energy and reduce your carbon footprint. • Solution Design: With a comprehensive portfolio of software, we improve workflows, system control, resource efficiency and document security. a� • Fleet Design: With one of the widest ranges of office hardware, we consider �.55ESS everything from the most suitable devices for your needs to their placement • for optimal productivity. • Financial Services: Together with a variety of financial partners, we offer uncomplicated leasing programs to optimize your balance sheet as well as your equipment. Design • Solution Design: With a comprehensive portfolio of software, we improve workflows, system control, resource efficiency and document security. • Fleet Design: With one of the widest ranges of office hardware, we consider everything from the most suitable devices for your needs to their placement for optimal productivity. • Financial Services: Together with a variety of financial partners, we offer uncomplicated leasing programs to optimize your balance sheet as well as your equipment. Implement • Professional Change Management: Dedicated service with constant progress reports. • Hardware & Software Installation: By qualified engineers and technicians. • Training: Staff and helpdesk support to eliminate errors and downtime. • Flexible Logistics Planning: Implementation at any time of day to suit your business needs. • & Disposal: Secure, efficient and environmentally and legally compliant. Manage • Fleet Maintenance: Service packages for maximum uptime. • Remote Monitoring: Delivering proactive support. • Automatic Restock of Consumables: Saves hassle and downtime. • Hardware & Software Support: Remote or on-site IT teams to maximize performance and reliability. • Performance Reviews: Face-to-face meetings and accurate Management Information (MI) reports ensure your full satisfaction. Optimize Data Analysis: Through fleet uptime and optimization analyses, we can quantify the financial value • of our services. • Fleet Design: Making sure your equipment keeps pace with your requirements. Section 2: References — References of California Government agencies (a) Client name, client project manager, telephone number and email address (b) Project Description (c) Project start date, and end date (d) Staff assigned to each project by the firm (e) Provide a summary of final outcome Reference 1 City of Escondido — Nargis Sakha — 858/609-1505 — nargis.sakha@da.kyocera.com Current Client - 55 devices; Copiers & Printers Heatherinns Division Coordinator Information Systems I City of Escondido Direct: 760-839-6261 hinns@escondido.org Reference 2 California State University— Long Beach Production Print and over 30 Printers / All Campus 49er Shops April 2022 Josie Rameriz / Copy and Print Services Manager 562-985-7704 / josie.ramerez@csulb.edu Reference 3 TBD in Needed (Per Q&A Response) 3. Complete Pricing List — Proposal shall include a detailed fee schedule for the services requested by this RFP Kyocera is proposing a total like for like refresh of your existing technology. It is our belief that this long- term vision will ultimately provide efficiency and savings far beyond managing an ageing multi manufacturer/model fleet. The pricing includes the following: • 60 -month FMV hardware lease • The only manufacturer who can provide an organic non -blended single mono and 3 -Tier color cost per page across your entire fleet. • 3 -Tier Color Pricing provides a lower cost -per -page for spot/partial color output, driving your cost down • Kyocera Fleet Services Management software • Kyocera will be offering pricing utilizing OMNIA Partners Contract number R191102 4. List of Complementary Services Offered by Proposer along with Corresponding Prices In addition to our long-lasting Copiers and Printers, Kyocera Document Solutions West offers a wide range of solutions that allow us to help our clients in other areas of their business. Some of the services offered are print asset management (follow -me print), IT Services, Wide Format printing, Production Print, Backfile scanning, Enterprise Content Management (ECM), Smartboard Technology, Unified Communications as a Service (UCaaS), Disaster recovery (Business Continuity), Network assessments, Security, Cloud storage and migration services. 5. Staffing and Project Organization The City of La Quinta will have a Project Manager assigned to the account, a full implementation team that will vary between a 2 -man team to as many teams needed to adhere to the final scope and timeframe to The City of La Quinta's desired implementation timeframe. 6. Subcontracting Services All individuals that will be working with The City of La Quinta will be Kyocera badged employees. 7. Disclosures Kyocera firmly states there is no negative history. 8. Acknowledgement of Insurance Requirements (Attachment 2) Please see attached 9. Non -Collusion Affidavit (Attachment 3) Please see attached 10. Acknowledgement of Addenda (Attachment 4) Please see attached KYOCERA Proposed Devices Additional accessories are available on various models such as finishing and additional paper capacity. d ✓ Kyocera TASKalfa 4054— 40 page per min, Color MFD ✓ Replaces 9 current units ✓ Basic configuration includes: • Mainframe A3 (up to 11x14) 35 ppm, duplex print • Print / Copy / Color Scan / Fax (std) • 320 sheet Dual Scan Document Processor/Feeder • 1500 sheet paper tray, 100 sheet multipurpose tray (MPT) -Max paper capacity 2,600 • 4000 Sheet Finisher (Staple / 3 -Hole Punch / Booklets) ✓ Kyocera TASKalfa 7054 — 70 page per min, Color MFD ✓ Replaces 2 current units ✓ Basic configuration includes: • Mainframe A3 (up to 11x14) 35 ppm, duplex print • Print / Copy / Color Scan / Fax (std) • 320 sheet Dual Scan Document Processor/Feeder • 1500 sheet paper tray, 100 sheet multipurpose tray (MPT) -Max paper capacity 2,600 • 4000 Sheet Finisher (Staple / 3 -Hole Punch / Booklets) ✓ Kyocera TASKalfa MA5500-57 page per min, B&W MFD ✓ Replaces 6 current units ✓ Basic configuration includes: • Mainframe A5 (Letter and Legal) 57 ppm, duplex print • Print / Copy / Color Scan / Fax (std) • Additional 500 sheet paper tray, Max paper capacity 1,000 ✓ Kyocera Ecosys PA6235 — 37 page per min, Color Printer ✓ Replaces 2 current units ✓ Basic configuration includes: • Mainframe A4 (Letter and Legal) 37 ppm, duplex print • 500 sheet paper tray ✓ Kyocera Ecosys PA5500-57 page per min, B&W Printer ✓ Replaces 6 current units ✓ Basic configuration includes: • Mainframe A4 (Letter and Legal) 57 ppm, duplex print • 500 sheet paper tray ✓ Epson SureColor T5475— 36 inch Wide Format Color Inkjet Printer ✓ Replaces 2 current units r ✓ Basic configuration includes: Al/D-sized print: 22 seconds -: Color and monochrome heads; 800 nozzles x 4 channels • 2400 x 1200 dpi KYOCERA Maintenance Program Cost per page maintenance rates include: All Parts and Labor, image drums and consumable supplies (excluding paper and staples). Up -Time Assurance With superior Kyocera device quality and support infrastructure, Kyocera Document Solutions West, LLC. guarantee 95% equipment uptime. If your uptime is less than guaranteed, the problem equipment will be replaced at "no cost" with a "like model" of similar volume and capabilities. Guaranteed uptime will be measured over two consecutive quarters. Downtime calculations begin at the time Kyocera Document Solutions West, LLC. receives the service call and continues until the service call is completed by a KDS West technician and the equipment is deemed operational. Up -Time Assurance applies only to Equipment that has been purchased/leased from, and continuously maintained by Kyocera Document Solutions West, LLC. This Guarantee will be effective for 3 years after original installation or the end of the initial finance term, whichever is greater. Loaner Assurance In the unlikely event that we are unable to repair your equipment within 48 hours, we will expedite a loaner of similar capabilities at "no cost". The loaner unit will remain in place until we are able to repair and return your original device. Loaner Assurance applies only to Equipment that has been purchased/leased from, and continuously maintained by Kyocera Document Solutions West, LLC. This Guarantee will be effective for 3 years after original installation or the end of the initial finance term, whichever is greater. Obsolescence Assurance Technology is ever evolving. As new products are introduced into the marketplace, old products are discontinued, and parts/supplies can become obsolete. This can be a concern when making long term technology investments. If your equipment cannot be repaired to factory specs, or it's no longer cost effective to do so, KDS West will replace the equipment at no added cost, with a "like model" of similar volume, capability, and features. Obsolescence Assurance applies only to Equipment that has been purchased/leased from, and continuously maintained by Kyocera Document Solutions West, LLC. This Guarantee will be effective for 3 years after original installation or the end of the initial finance term, whichever is greater. Emergency Response When you contact our Service Department, a certified service technician will attempt to respond to your emergency service call at your location within (4) business hours. In no event will our average response time, measured over ninety days, exceed four (4) business hours. Recognized Business Hours Monday through Friday from 8:00 a.m. until 5:00 p.m. excluding published Kyocera Document Solutions West, LLC. holidays. An annual list of KDS West holidays will be provided upon request. Device Relocations If a move of the equipment is necessary, Customer shall contact Kyocera Document Solutions West, LLC. Service Dept to request a transportation estimate or otherwise report on a new location. Contract covered equipment may only be moved to a new location within the service boundaries of Kyocera Document Solutions West, LLC. If the equipment is moved within the service boundaries of Kyocera Document Solutions West, LLC, no additional charge per impression will be added. If moved outside of service boundaries, device(s) will be removed from service contract. KYOCERA PROPOSED PRICING Monthly Payment Includes a Fair Market Value Lease Payment (Optional $1 Buyout Capital Lease), Kyocera Fleet Services, installation, and training Both Lease options include 5,000 Mono Pages and 5,000 Color Pages Per Month. Cost Per Page Includes all Maintenance Services and Consumables except paper and staples on all Kyocera MFP's and Printers. Epson Wide Format Printer is covered by a 5 Year Warranty. Ink not included FMV 60 Month Term - Monthly Payment $2,259.97 Optional 60 Month $1 Buyout Lease $2,549.98 All Mono Pages over 15,000 billed Quarterly @ .0049 All Color Pages over 15,000 billed Quarterly @ .049 Pricing Stipulations • The monthly price is based on a "Like for Like" device proposal. Device Configuration and subsequent pricing may change after an Onsite Assessment is completed • Cost per page rates could be potentially change based on the finally agreed upon contracted minimum pages (if any). • Kyocera does not agree to Master Service Agreement term 8.7 TERMINATION WITHOUT CAUSE (For Convenience). The monthly payment includes a Fair Market Value Lease or $1Buyout Lease (f preferred) which cannot be terminated for convince without payment of the sum of remaining lease months. It is important to note that any financial institution deemed as "Lessor" will require these terms. All .II 41 0%1.% - ►_f0r_T•1:iulVi01 NON -COLLUSION AFFIDAVIT FORM Must be executed by proposer and submitted with the proposal I,�1�ti%�� _ (name) hereby declare as follows: I am rof Zle tlyn yea o , We5A (Title) (Company) the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the agreement of anyone interested in the proposed agreement; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham proposal. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Proposer Signature: Proposer Name: Proposer Title: Company Name: Address: Page 12 of 13 2-61 r All .II 41 0%1.% - ►_f0r_T•1:iulVi01 NON -COLLUSION AFFIDAVIT FORM Must be executed by proposer and submitted with the proposal I,�1�ti%�� _ (name) hereby declare as follows: I am rof Zle tlyn yea o , We5A (Title) (Company) the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the agreement of anyone interested in the proposed agreement; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham proposal. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Proposer Signature: Proposer Name: Proposer Title: Company Name: Address: Page 12 of 13 2-61 -x.1111 i1N�1:1--� ATTACHMENT 2 INSURANCE REQUIREMENTS ACKNOWLEDGEMENT Must be executed by proposer and submitted with the proposal I, 1 &A- (name) hereby acknowledge and confirm that Wivelle 11M ela (name of company) has reviewed the City's indemnification and minimum insurance requirements as listed in Exhibits E and F of the City's Agreement for Contract Services (Attachment 1); and declare that insurance certificates and endorsements verifying compliance will be provided if an agreement is awarded. I am f3 r of 0e4 r� itle) (Company) Page 11 of 13 Commercial General Liability (at least as broad as ISO CG 0001) $1,000,000 (per occurrence); $2,000,000 (general aggregate) Must include the following endorsements: General Liability Additional Insured General Liability Primary and Noncontributory Commercial Auto Liability (at least as broad as ISO CA 0001) $1,000,000 (per accident Personal Auto Declaration Page if applicable Errors and Omissions Liability $1,000,000 (per claim and aggregate) Worker's Compensation (per statutory requirements) Must include the following endorsements: Worker's Compensation Waiver of Subrogation Worker's Compensation Declaration of Sole Proprietor if applicable Cyber Liability in the amount of $1,000,000 per occurrence Umbrella or Excess Liability may be used to meet policy limits Page 11 of 13 Fags 1 of 1 AC C)R�� CERTIFICATE OF LIABILITY INSURANCE HATE j102 / 2023 Ds1D2/2a23 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(les) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Willis Toners Watson Hortbeast, Inc. c/o 26 Century Blvd ox P.O. Box 305191 CONTACT Willis Towers Watson Certificate Center NAME: PHONE 1_$77_94$-7378 FAX 1-889-467-2378 A1C Np E-MAIL Certificates@willia.com Nashville, TN 372305191 USA INSURER(S) AFFORDING COVERAGE NAIC4 INSURERA: Soho America Insurance Comany 11126 INSURED KYOCERA Document Solutiona West, I.tC L4101 Alton Parkway INSURER S.- Valley Forge Insurance Company 20509 INSURER C : Continental insurance Company 35289 114SURER0: Irvine, CA 92616 INSURER E: INSURER F COVERAGES CERTIFICATE NUMBER: W29794506 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. IR TYPEOFINSURANCE % D I SUBR POLICYNUMBER POLICY EFF MYYYMHDLTR POLICY LIMITS X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE f -X-1 OCCUR EACH OCCURRENCE 5 11000,000 PREMISES Ea occurrence 5 1,000,000 MED EXP (Any one person) $ 5,000 A PERSONAL & AOV INJURY $ 1.000,000 TGH30035226900 04%01/2023 04/01/2024 GEN'L AGGREGATE LIMIT APPLIES PER: GENERALAGGREGATE $ 2,000,000 i< POLICY ECF LOC PRODUCTS -COMPIOPAGG S 2,000,000 S OTHER: AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ 1,000,000 Ea .11.1.j BODILY INJURY (Per paracn) S }( ANY AUTO A OWNEDSCHEDULED AUTOS ONLY AUTOS TA1430017921401 04/01/2023 04/81/2024 BODILY INJURY (Per acodenl) S HIRED NON -OWNED AUTOS ONLY AUTOS ONLY PROPRII-ZDAMAGE S Per aatidenl S A X UMBRfLLAiIAB X OCCUR EACH OCCURRENCE $ 10,000,000 AGGREGATE g 10,000,000 EXCESS LIAB CLAIMS -MAGE CI?U41021V0 04/0112023 04/01/2024 QED I X RETENTIONS 10,000 5 3 WORKERS COMPENSATION ANDEMPLOYERS'LJABYIN RlTY ANYPROPRIETORfPARTlJEFt(EXECUTIVE OFFICSRIMEMBEREXCLUDE07 No NIA 7036311671 01/01/2023 01/01/2024 X PER OTH- STATUTE ER E.L EACH ACCIDENT S 1,000,000 E.L_DISEASE- EAEMPLOYEE S 1,000,000 (Mandatory In NH) If yes. domriba under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT S 1, 000 , 040 C Workers Compensation & 703637160$ 01/01/2023 01/01/2024 E.L. Each Accident $1,000,000 Employers Liability ICA Policy) E.L. Disease -Each $1,000,000 Per Statute E.L. Disease -Pol Lm $1,000,000 DESCRIPTION OF OPERATIONS! LOCATIONS I VEHICLES (ACORD 101, Additional Remarks Schedule, maybe allached if more space is require dl SCOPE OF WORK: Copier Sales, Leasing 6 Maintenance CERTIFICATE HOLDER CANCELLATION Myeoera Document Solutions West, LLC 14101 Alton Parkway Irving, CA 9261$ SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE: EXP[RATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE 01988-2016 ACORO CORPORATION. All rights reserved. ACORD 25 (2016103) The ACORD name and logo are registered marks of ACORD Sit ID- 24496862 enrcri- 3076078 w- ta� till --- ATTACHMENT 4 ACKNOWLEDGEMENT OF RECEIPT OF ADDENDA Must be executed by proposer and submitted with the proposal; If no addenda has been issued, mark "NIA" under Addendum No. indicating Not Applicable and sign ADDENDUM NO. 1 SIGNATURE INDICATING RECEIPT Page 13 of 13