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JNS NextCITY OF LA QUINTA FEB2025 Request for Proposal Marketing, Branding, Campaign Development & Digital Marketing Services CONTENTS Your Next Connection 3 Clients and References 10 Meet Your Team 12 Next Level Vision 13 Why JNS Next?25 Proposed Budgets 30 Case Studies 34 JNS Next certifies there is no conflict of interest or appearance of impropriety, relating to the agency, or directors and employees of City of La Quinta that could be created by providing services to the organization. All pricing and information provided in this proposal are valid for 90 days. For questions or comments regarding JNS Next’s capabilities or this proposal please reach out to Rachel O’Neill-Cusey, Vice President of Agency Experience and Business Development. Rachel O’Neill-Cusey rachel@jnsnext.com C 949-275-1622 JNS Next | Creative & Media Hub 75410 Gerald Ford Dr, Suite 201 Palm Desert, CA 92211 | 760-775-0000 Tax Identification Number: 46-4464171 Satellite Offices: Austin, TX | Denver, CO | Grand Rapids, MI Los Angeles, CA | Phoenix, AZ | San Clemente, CA CITY OF LA QUINTA 2 February 21, 2025 City of La Quinta Marcie Graham Director of Marketing Dear Ms. Graham, For over 17 years, JNS Next has proudly championed La Quinta’s brand, growth, and success. We’ve seen the city evolve into a premier destination and a thriving community, and we’ve been honored to play a role in shaping how visitors and residents experience its beauty, culture, and opportunity. Looking ahead, La Quinta’s story is far from finished. With the right strategy, innovative campaigns, and a trusted, transparent collaboration, we can elevate La Quinta’s brand and marketing approach to new heights—delivering impact, engagement, and long-term success. A VISION FOR LA QUINTA, POWERED BY NEXT LEVEL THINKING DIGITAL & MEDIA With our in-house Demand Side Platform (DSP), La Quinta benefits from direct, data-driven media buying that maximizes every dollar—no middlemen, no inflated costs—just transparency, precision, and results. CREATIVE & STORYTELLING La Quinta’s brand doesn’t need to change—it needs to evolve. Through refreshed campaign branding, dynamic storytelling, and modern visuals, we will continue capturing the heart, soul, and identity of La Quinta while keeping it engaging and relevant. COMMUNITY OUTREACH Marketing isn’t just about visitors—it’s about connection. Our strategy ensures residents, stakeholders, and businesses feel part of La Quinta’s success, fostering civic pride and deeper engagement. ECONOMIC IMPACT Strategic marketing fuels growth. From tourism and canna-tourism to business recruitment and local commerce, we will position La Quinta as a hub for innovation, investment, and opportunity. YOUR NEXT CONNECTION 3 YOUR NEXT CONNECTION WHY JNS NEXT? The City of La Quinta is more than a client to us—it’s a partnership built on trust, passion, and a shared vision for the future. We love this city, its energy, and its potential. Every campaign, every strategy, and every creative concept we develop is fueled by our commitment to seeing La Quinta thrive. We don’t just bring destination marketing expertise, creative excellence, and economic development strategy—we bring a genuine love for La Quinta, a commitment to honest collaboration and transparency, and a shared goal of elevating this city to its fullest potential. This is more than a contract, but a partnership rooted in bold ideas, real results, and the drive to evolve the City of La Quinta’s brand in ways that inspire, engage, and grow. Together, let’s shape the next chapter of La Quinta’s success. We look forward to the opportunity to collaborate, strategize, and build something beautiful and truly exceptional. Next-Level Thinking + Impact = Next-Level La Quinta With Love, Garry Sage President and CEO JNS Next 4 PARTNERSHIPS THAT MOVE PEOPLE Great marketing isn’t just about campaigns—it’s about relationships. A love story between client and agency, built on trust, respect and a shared passion for growth. Success happens when both sides champion each other, push boundaries and create work that excites, inspires, and delivers real impact. 5 DESTINATION MARKETING THAT MOVES PEOPLE A true partnership is built on transparency, collaboration and a shared commitment to bringing out the best in one another. The wins are celebrated, the challenges tackled head-on, and the best ideas happen when there’s room to think big. Because success is more fun when shared. Especially with clients who bring their A-game. 6 DESTINATION MARKETING THAT MOVES PEOPLE A team built for this kind of relationship makes all the difference. And this isn’t just any team. This is a powerhouse collective of DMO CEOs, creative brand strategists, digital travel nomads and a hybrid force of the best agency minds and travel marketers —all assembled like a team of TRAVEL AVENGERS, ready to take brands to the next level. We don’t just understand destinations—we’ve built them. We’ve shaped visitor economies, redefined place branding and helped communities thrive. 7 DESTINATION MARKETING THAT MOVES PEOPLE The digital team lives in the metaverse, the creative team runs on its own algorithm of bold ideas, and social media and content creators bring power in numbers. The right strategy meets the right storytelling, ensuring every move is both fresh and effective. That’s the power of insight. Turning data into strategy and strategy into success. 8 DESTINATION MARKETING THAT MOVES PEOPLE NEXT LEVEL TEAMWORK. THAT’S JNS NEXT. And holding it all together? A powerhouse account team making sure every piece fits, every idea lands and every result delivers. With clients at the center—rock stars in their own right, this is a team that works in sync, transforming smart thinking into real-world impact. Ready to level up? 9 CURRENT & PAST CLIENTS 10 CLIENT REFERENCES VISIT GREATER PALM SPRINGS (VGPS) Relationship Duration: 16 years Services include but are not limited to: ●strategic development ●media plan development and execution ●digital marketing ●graphic design services ●social media strategy and execution ●development of successful partner co-op programs ●monthly analytics and ROI report Scott White, President and CEO 760-969-1302 scott@visitgreaterps.com Colleen Pace, Chief Sales & Marketing Officer 760-969-1347 colleen@visitgreaterps.com VISIT PALM SPRINGS (VPS) Relationship Duration: 15 years Services include but are not limited to: ●strategic development ●media plan development and execution ●digital marketing ●graphic design services ●video and photo development ●social media strategy and execution ●campaign creation ●research ●monthly analytics and ROI report Kimber Foster, Director of Tourism 760-969-1302 kimber@visitgreaterps.com GOCAL - GREATER ONTARIO CVB Relationship Duration: 5 years Services include but are not limited to: ●research ●brand positioning ●campaign creation ●strategy development ●advertising execution ●integrated performance marketing ●budget management ●creative development ●monthly analytics and ROI report Michael Krouse, President and CEO 909-937-3001 mkrouse@go-cal.org 11 JEFF MIRAGLIA EXECUTIVE CREATIVE DIRECTOR Creating work steeped in brand strategies that focus on sensory, storytelling, and empowerment. GARRY SAGE | CEO, PRESIDENT An accomplished entrepreneur and media strategist with more than 30 years in advertising have forged a trail of success. ROSHAN PATEL SENIOR ACCOUNT MANAGER Dedicated strategist and organizer of teams and ideas, looking at the big picture for his clients. RACHEL O’NEILL-CUSEY VP OF AGENCY EXPERIENCE Insider client experience expert with knowledge of group meetings and leisure visitation. DAVID WELLS | SVP MARKETING Strategy and marketing oversight with a demonstrated history in the hospitality and tourism industry. DAVE MOOREHOUSE DIRECTOR OF DIGITAL MEDIA Media and strategy mastermind, focusing on impact and metrics that matter for clients. 12 Meet a few of our 30+ team members: VISIT HUNTINGTON BEACH 13 VISIT HUNTINGTON BEACH Next-Level LQVE La Quinta isn’t just a place on the map—it’s an experience, a pulse, a love mark left on all who experience it. It’s the gem of the desert, where the sun paints the Santa Rosa Mountains in golden hues, where citrus blossoms perfume the air, and where the spirit of creativity, adventure, and connection thrives. JNS Next, has always felt drawn to La Quinta—the energy, the charm, the way it makes people feel. It’s a place that has inspired us from the very beginning, and being part of its story is not just a privilege. It’s a passion. We've long admired the vibe of life here, the way the community moves together, creating something greater than the sum of its parts. Now, we get to help amplify that story, bringing to life a city that doesn’t just welcome people—it embraces them, inspires them, and becomes a part of them. La Quinta is unity. A place where artists, entrepreneurs, visionaries, and dreamers shape its identity. A city that stretches, grows, and invites the world to do what they love. From vibrant art festivals to world-class events, from sunlit mornings on scenic trails to unforgettable nights under starlit skies—every moment in La Quinta is an invitation to be part of something bigger. And special. La Quinta is a love story. A place that leaves its mark on every soul that passes through. And just as this city inspires, those who experience it leave their own mark—shaping its future, enriching its story, and strengthening the community that makes it extraordinary. At JNS Next, we don’t just tell La Quinta’s story—we are part of it. We believe in its magic, its movement, and its momentum. It’s a city that doesn’t stand still—it moves forward, it invites, it embraces, it empowers. Because in La Quinta, you don’t just visit—you leave your mark. You LQVE. 14 VISIT HUNTINGTON BEACH 15 VISIT HUNTINGTON BEACH 16 VISIT HUNTINGTON BEACH 17 VISIT HUNTINGTON BEACH 18 VISIT HUNTINGTON BEACH 19 The process of planning starts with meeting and collaborating with clients —we discuss and determine all goals and objectives based on approved budgets Account Management Maximizing La Quinta’s Strategy STRATEGIC PLANNING PROCESSES ●Destination FAM Tour ●Research and Information Gathering ●Trends, Industry Reports, Presentations ●Strategic Planning Document(s) ●Media Briefs and Plans ●Creative Ideas and Briefs ●Basecamp, Status Meetings / Documents and Client Organization ●Quarterly Business Reviews (Strategy sessions) 20 La Quinta’s digital and media strategy must go beyond visibility —it must drive real engagement, economic growth and long-term tourism impact Digital & Media Maximizing La Quinta’s Impact MEDIA PLANNING ROOTED IN DATA Our media strategy is built on data, honing in on targeting the right audience at the right time on the right medium. FULL CONTROL & OPTIMIZATION In-house media buying eliminates middlemen, ensuring precision targeting, real-time adjustments, and cost efficiency. OMNICHANNEL REACH A seamless strategy spanning digital, social, programmatic, CTV, print, OOH, radio, and streaming media. HIGH-INTENT AUDIENCE TARGETING Reaching travelers who will visit, stay longer, and support local businesses. TRANSPARENT REPORTING & INSIGHTS Monthly analytics on KPIs that matter provide measurable ROI, guiding smarter campaign optimizations and pivots.21 Turning Investment into Impact Boosting Tourism & Economic Growth Targeting visitors most likely to engage, book and return. Supporting Local Business Driving foot traffic, dining, retail and hotel stays. Strengthening La Quinta’s Brand Ensuring campaigns enhance recognition, awareness and civic engagement. 22 A city’s brand is its most powerful economic driver. La Quinta’s brand doesn’t need to change —it needs to evolve through fresh campaigns, refined messaging, and strategic brand alignment. Creative & Brand Storytelling EVOLVING THE BRAND’S STORY Campaign-based branding that aligns with tourism, civic pride, and economic development. DYNAMIC DESIGN AND MODERN VISUAL & CONTENT STRATEGY Aesthetic refinements that enhance engagement across all platforms. INTEGRATED EVENT & ACTIVATION ALIGNMENT Ensuring all city initiatives reinforce La Quinta’s distinct brand identity. PUBLIC RELATIONS: ELEVATING LA QUINTA’S INFLUENCE A Next Level PR strategy builds credibility, amplifies awareness, and engages key media audiences. 23 TARGETED MEDIA OUTREACH Local, regional, and national press engagement. EXPERIENTIAL PR Media tours, influencer partnerships, and live activations. STRATEGIC CONTENT DEVELOPMENT Press kits, storytelling, and ongoing blog articles. CANNA-TOURISM: RESPONSIBLE GROWTH & INNOVATION La Quinta has a unique opportunity to position itself as a leader in safe, responsible cannabis business development. MARKET POSITIONING & BRANDING Reinforcing compliance, trust, and high-quality standards. CONTENT & EDUCATION Digital & print materials that support industry growth. BUSINESS & TOURISM INTEGRATION Aligning cannabis-based businesses with La Quinta’s broader tourism strategy. ECONOMIC DEVELOPMENT: DRIVING INVESTMENT & OPPORTUNITY A strategic marketing approach will attract business investment, diversify the economy, and create sustainable growth. BUSINESS RECRUITMENT & EXPANSION Targeting high-value industries & job-producing investments. STRATEGIC OUTREACH & AWARENESS Engaging site selection consultants and industry leaders. CAMPAIGN DEVELOPMENT & MATERIALS Producing brochures, digital campaigns, and video content to highlight La Quinta’s economic advantages. 24 Strategies That Move La Quinta Forward DESTINATION MARKETING THAT MOVES PEOPLE Why JNS Next as the Agency of Record for the City of La Quinta? 25 The City of La Quinta is a thriving community, a sought-after getaway and a place where businesses, residents and visitors come together to create something special. To continue its momentum and strengthen its position, La Quinta needs a strategic partner that understands its vision and knows how to bring it to life. 26 DESTINATION MARKETING THAT MOVES PEOPLE WITH A APPROACH… 27 THE CITY OF LA QUINTA BENEFITS FROM: A Stronger, More Recognizable Brand – Keeping La Quinta’s identity fresh while telling new stories that enhance its position as a premier destination. Smarter Digital & Media Strategy – Reaching the right audiences with targeted media buying, audience segmentation, and real-time optimization to maximize impact. Sustainable Economic Growth – Attracting business investment, supporting local commerce, and positioning La Quinta as a hub for opportunity. A Thriving Canna-Tourism Industry – Helping cannabis businesses grow responsibly while integrating seamlessly into La Quinta’s economic development strategy. Stronger Public Relations & Storytelling – Expanding La Quinta’s influence through media engagement, influencer partnerships, and compelling narratives. High-Impact Creative & Content – Showcasing La Quinta’s heart, soul, and spirit through visually stunning and emotionally resonant campaigns. 28 DESTINATION MARKETING THAT MOVES PEOPLE THINKING IMPACT =+IMPACT = 29 DESTINATION MARKETING THAT MOVES PEOPLE PROPOSED BUDGETS 30 PROPOSED BUDGET 1 We’ve created a proposed budget breakdown range based on our agency recommendations including commission, retainer fees, and creative fees.  *For Ad Placements, JNS Next operates on a standard 15% agency commission on the total buy. JNS Next will also recommend a detailed media budget breakdown after discussions with the client. This budget may be adjusted as needed based on conversations with the client, initial discovery and goal setting, and client needs.  SERVICE/TASK DESCRIPTION TOTAL COST OR RECOMMENDATION Account Management & Strategic Advice Brand audit/review existing research/social listening/data collecting/insights overall strategy and ongoing strategic advice $138,000 Strategic communications and media planning fee Annual planning process with quarterly business reviews to ensure impact and business outcomes. $15,000 Public Relations Develop press releases and media advisories. Community Engagement and blog writing. $24,000 Creative Craft and develop unique campaigns and visuals to inspire visitation with photography, videography and activations. $100,000 Media* JNS Next operates on a 15% media commission on the total buy. Planning, reporting and strategy are noted in the Account Management section. $200,000 Website & SEO JNS Next has capabilities in design, development and management of destination websites and CMS/CRM platforms $50,000 Annual Guide **Price will be dependent on Ad Sales $23,000 TOTAL $550,000 31 PROPOSED BUDGET 2 *For Ad Placements, JNS Next operates on a standard 15% agency commission on the total buy. JNS Next will also recommend a detailed media budget breakdown after discussions with the client. JNS Next roots its strategic planning process and media strategy in data. With a budget level of $750,000, JNS Next will integrate Placer data for economic development, media strategy and persona development efforts. This is typically a $25,000-$35,000 investment level. At this higher tier, JNS Next will also reduce our strategic communications and media planning fee. SERVICE/TASK DESCRIPTION TOTAL COST OR RECOMMENDATION Account Management & Strategic Advice Brand audit/review existing research/ social listening/data collecting/insights overall strategy and ongoing strategic advice. $153,000 Strategic communications and media planning fee Annual planning process with quarterly business reviews to ensure impact and business outcomes. Placer data integration. $7,500 Public Relations Develop press releases and media advisories. Community Engagement and blog writing. $24,000 Creative Craft and develop unique campaigns and visuals to inspire visitation with photography, videography and activations. $125,000 Media* JNS Next operates on a 15% media commission on the total buy. Planning, reporting and strategy are noted in the Account Management section. $367,500 Website & SEO JNS Next has capabilities in design, development and management of destination websites and CMS/CRM platforms $50,000 Annual Guide **Price will be dependent on Ad Sales $23,000 TOTAL $750,000 32 PROPOSED BUDGET 3 *For Ad Placements, JNS Next operates on a standard 15% agency commission on the total buy. JNS Next will also recommend a detailed media budget breakdown after discussions with the client. JNS Next roots its strategic planning process and media strategy in data. With a budget level of $900,000, JNS Next will integrate Placer data for economic development, media strategy and persona development efforts. This is typically a $25,000-$35,000 investment level. At this higher tier, JNS Next will also waive a strategic communications and media planning fee. SERVICE/TASK DESCRIPTION TOTAL COST OR RECOMMENDATION Account Management & Strategic Advice Brand audit/review existing research/ social listening/data collecting/insights overall strategy and ongoing strategic advice $173,000 Strategic communications and media planning fee Annual planning process with quarterly business reviews to ensure impact and business outcomes. Placer data integration. $0 Public Relations Develop press releases and media advisories. Community Engagement and blog writing. $24,000 Creative Craft and develop unique campaigns and visuals to inspire visitation with photography, videography and activations. $150,000 Media* JNS Next operates on a 15% media commission on the total buy. Planning, reporting and strategy are noted in the Account Management section. $480,000 Website & SEO JNS Next has capabilities in design, development and management of destination websites and CMS/CRM platforms $50,000 Annual Guide **Price will be dependent on Ad Sales $23,000 TOTAL $900,000 33 DESTINATION MARKETING THAT MOVES PEOPLE CASE STUDIES 34 Relevant Video Examples The videos selected exemplify our quality of work and best reflect our breadth of creativity and storytelling experience. Each video was created in collaboration with our clients and resonates emotionally, inspiring its target audience. We are confident that our expertise will be a pivotal partnership in ensuring the success of your projects. https://vimeo.com/950040319?share=copy Red Balloon https://vimeo.com/950040278?share=copy Chill at Riviera Palm Springs https://youtu.be/Xr7Mn1fd7x0?si=jLjIpnWJjDLZJ0qN Find Your Oasis - Official Music Video, Visit Greater Palm Springs https://vimeo.com/941785590/19f015eabd?share=copy Tysen Knight - Artists Series, Visit Greater Palm Springs https://vimeo.com/950040169?share=copy Westin https://vimeo.com/941784804/284ff6e43b?share=copy Ryan Campbell - Artists Series, Visit Greater Palm Springs https://youtu.be/IsVt72hwvuU?si=XZO6YWE2ozsx3_eJ Find Your Meeting Oasis Series VISIT GREATER PALM SPRINGS CASE STUDY CHALLENGE | Position Greater Palm Springs as a must-visit destination with unique experiences and hotels through an impactful social media presence, strategy and execution. Managing over 12 social media channels across platforms - including Instagram, Facebook, TikTok, Pinterest, X, and LinkedIn - required balancing organic storytelling with targeted paid strategies to drive awareness and engagement. We needed to expand influencer collaborations, adapt to evolving social trends like Reels and TikTok, and ensure equitable representation of all nine Greater Palm Springs cities. Additionally, refining seasonal marketing strategies, maximizing high-profile activations, and optimizing paid campaigns helped strengthen the brand’s presence while increasing website traffic, video views, and engagement. SOLUTION | Create and execute the overall goals, strategy and day-to-day marketing of Visit Greater Palm Springs social media platforms and channels. This includes but is not limited to research, content organization and calendaring, photo/video sourcing from UGC (user generated content), copywriting, creating graphics, shooting and editing new video and photo content, attending events for live coverage, managing influencer collaborations, community management, paid strategies and optimizations, and reporting and analytics. We utilize platforms including Sprout Social for content calendaring and social listening, CrowdRiff for UGC organization and sourcing, and Meta Business Suite for paid campaign management. Throughout 2024, we strategically shifted our approach to social media content, refining our execution to maximize engagement and reach. We increased the volume of Reels content, prioritizing visually captivating, highly shareable videos that aligned with platform trends. Our content mix included more immersive destination storytelling, leveraging aspirational and experience-driven themes to showcase Greater Palm Springs as a must-visit getaway. This included behind-the-scenes perspectives, influencer collaborations, and dynamic reels that highlighted the nine cities, unique local experiences, and seasonal campaigns. SOCIAL MEDIA SERVICES JNS Next provides social media support to Visit Greater Palm Springs, DineGPS, CA Deserts and TeamGPS accounts. This includes, but is not limited to: • social media strategy and execution • branding and graphic design services • platform management and advertising for: Instagram, Facebook, LinkedIn, Twitter, TikTok and Pinterest • finding/staying on top of emerging social media trends • video and photo development • capturing content at events for use on social media channels • analyzing key metrics and results on a monthly, quarterly and yearly basis • management of social media content creators SOCIAL MEDIA BRAND SOUTHERN CALIFORNIA’S OASIS VISIT GREATER PALM SPRINGS CASE STUDY RESULTS The 2024 execution surpassed all goals set for the calendar year including impressions, engagement, video views and website clicks, while promoting the destination with unique and engaging content and campaigns. The Visit Greater Palm Springs, DineGPS, CA Deserts and TeamGPS channels created a community of followers who engage with the brand, its stakeholders and experiences, creating a must-visit overall vibe. By continuously evolving our strategy to align with emerging social trends, optimizing paid campaigns for maximum impact, and fostering authentic engagement through influencer and community-driven content, we successfully positioned Visit Greater Palm Springs as a leading destination across social media platforms. ALL of the destination’s 2024 goals were achieved for impressions, video views and website clicks. Across all VisitGreaterPS social media channels: • total impressions were up by 7.6% • video views were up by 81% • website clicks were up by 19.6% compared to 2023 results VISIT GREATER PALM SPRINGS CASE STUDY OVERVIEW In 23/24 we introduced new tactics and partners based on key learnings, including a unique campaign with VRBO targeting vacation rentals in our slower summer months. We also launched tactics with media partners including AFAR, Lonely Planet, AdTheorent, Undertone and Tablerock, which we recommend carrying through in 24/25. We are recommending new media partners and tactics to help fulfill our goal of brand awareness based on key pillars, and the launch of a new brand campaign. TACTICS Create a full-funnel and integrated media approach for the destination, highlighting key brand pillars to niche markets. Our tactics involve OOH boards in key drive and fly-markets, digital tactics such as programmatic, rich media, native, digital video, CTV, social media, email and more. We also utilize high-funnel television advertising and a successful summer co-op campaign with 16 partners. Finally, we utilize print and digital tactics for airline development. Capitalize on Micro-Moment Marketing, identifying and targeting users when they turn to a device to act on a need to learn, do, watch, find, or buy something. Tailoring content that addresses these impulses captured their attention at the right moment, increasing the relevance and impact of our ads. Incorporated Predictive Analytics for Enhanced Targeting using predictive analytics to refine our advertising strategies when looking at results. This approach utilized data-driven insights to forecast user behavior and preferences, enabling us to tailor our campaigns more precisely. Predictive analytics significantly improved targeting efficiency, leading to better campaign performance and higher ROI. RESULTS VGPS group sales generated $157M in lodging revenue, while leisure marketing drove $382M in lodging revenue in 2023. Through our STVR efforts, properties increased their share of generated benefits to 35% of leisure marketing and 25% overall. Our successful VRBO summer campaign generated $17.5M in gross bookings and a 166:1 ROAS and 36,000 room nights with an average length of stay of over 8 nights. In looking at STR data, occupancy along with ADR and RevPAR grew in 2023 over 2022, while our competitors dropped. Altogether, we generated over 25 billion impressions for the year, and are waiting on the full Tourism Economics impact results. MEDIA AND ADVERTISING STRATEGY AND EXECUTION Leisure Campaign: WHAT WILL YOU FIND? Meetings Campaign: THE OASIS IS REAL. ↑29% YOY VISIT TO SITE $8.7 B ECONOMIC IMPACT ↑126% VIDEO VIEWS ON SOCIAL MEDIA 25.1 BILLION IMPRESSIONS PALM SPRINGS BUREAU OF TOURISM WORK SAMPLES Animated banners PALM SPRINGS BUREAU OF TOURISM CASE STUDY OVERVIEW Utilize organic and paid social media campaigns to increase awareness of the destination and drive engagement and website traffic. TACTICS Involve local business owners and employees in the visuals of the campaign to encourage local support. Release videos and photos/text across social media platforms to increase the awareness of the jobs that are supported by tourism, and the local community during this time of need. Create in-feed posts for Facebook and Instagram, including guides, reels, videos, stories, series, instant experience ads, campaigns and influencer partnerships. RESULTS The overall campaign was deemed a huge success for the community and businesses. The social media referrals to VisitPalmSprings.com increased by 55% during the campaign period from the previous year from 28,263 to 43,809. Instagram followers increased from 88,426 in June 2020 to 110,096 in June 2021 (an increase of 21,670, or 24%). Facebook followers increased from 56,765 to 64,118 (an increase of 7,353 or 13%). At the same time, total impressions across Facebook and Instagram were over 26 million. As part of the campaign, the hashtag #hellopalmsprings was also utilized and gained traction amongst potential and current travelers with over 3,400 posts tagged. The 30+ We Are, Palm Springs campaign videos totaled about 1 million impressions alone, and resulted in over 7,600 clicks to the partner websites. Visit Palm Springs also encouraged business owners, employees, locals and visitors to utilize the hashtag #wearepalmsprings which received over 1,100 tags. The local, We Are Palm Springs campaign included over 30 partners on video encouraging local community support. Business owners communicated the level of success after the campaign, that they felt a voice and effort of unity, and saw support from the community during the great time of need during the shutdown. Restaurants, while not having in- person dining, said take-out orders and gift card sales were significantly up. In looking at STR data, the occupancy for the City of Palm Springs increased significantly month over month after the shutdown, along with ADR and RevPAR. Occupancy for March through September 2020 ran between 21.4% to 44.9% and March through September ran between 50% and 66.4%, a significant increase. Altogether, these results show the great impact this recovery campaign had on the City of Palm Springs and increasing economic recovery for the destination. SOCIAL MEDIA MARKETING CONSUMER BRAND: VISIT PALM SPRINGS ↑55% VISIT TO SITE 3400 CAMPAIGN TAGS 177K FOLLOWERS ON INSTAGRAM 24% INCREASE IMPRESSIONS PALM SPRINGS BUREAU OF TOURISM WORK SAMPLES BRAND CAMPAIGN VIDEOS COMMERCIAL SPOTS Brunch - How do you Palm Springs?Mid-Century Modern Home Tour - How do you Palm Springs? Hiking - How do you Palm Springs?Shopping - How do you Palm Springs? Plan Your Family Vacation - How do you Palm Springs? https://youtu.be/aumKC1zWWsc?si=In5NI8Hv87397-Mx https://youtu.be/WfU5IWSxP-U?si=Uu-2GGHxmafVyoRb https://youtu.be/jpM7QYmBRbo?si=Ev4EVX522wRti1e6https://youtu.be/s0dkrsHDbJg?si=6vVJGOYnNtSdJkOI https://youtu.be/1wFEOkOknKY?si=BR0iYJcNTTX75-9I Dogs Day - How do you Palm Springs? https://www.youtube.com/watch?v=aNOmK_GIoZk EXPERIENCE SONOMA VALLEY CASE STUDY When JNS Next was brought on board to this account, they were a part of a key team of marketing stakeholders to come up with a new name, brand and marketing campaign. The Sonoma Valley Visitors Bureau, its name to all stakeholders, through research, stakeholder meetings, and internal brainstorming, decided to change its consumer- facing name to Experience Sonoma Valley. Following this change, JNS Next, along with David Wells, participated in creating a brand promise, including archetype and persona identification, and word-smyth sessions. BRAND PROMISE: It’s easy to enjoy our relaxed wine country lifestyle in a charming vintage escape. Experience the true taste of California, welcoming and naturally friendly. The art of enjoying life. Following the brand promise, the team participated in creative sessions for its new logo, brand and website, and strategy sessions for the brand roll out. JNS Next created a comprehensive marketing and advertising campaign to distinguish Sonoma Valley from its competitors. The plan included a mix of print, digital, television, outdoor and radio spots with calls-to-action for key target drive and fly markets, as well as a national awareness campaign. OVERVIEW Sonoma Valley was challenged to set itself apart not only from the greater Sonoma County, but also Northern California wine country as a whole (including Napa Valley). Sonoma Valley is the hotspot of Sonoma County, (the essence of California wine country) with more than 100 wineries, quaint towns, and a relaxed wine country lifestyle. Sonoma Valley wanted to shine in its feeder markets and stand out from competition, while developing a cohesive and strategic advertising campaign with new messaging and a new look and feel. TACTICS • Services include but are not limited to: • strategic development • message development • campaign creative and asset creation • social media advertising • execution of the full media plan including • monthly analytics JNS Next also participated in the brand development including stakeholder interviews and workshops, the creation of a new logo and brand promise, and subsequent advertising and marketing campaign taking the Sonoma Valley Visitors Bureau to Experience Sonoma Valley. MARKETING CAMPAIGN DEVELOPMENT AND ADVERTISING EXECUTION EXPERIENCE SONOMA VALLEY CASE STUDY RESULTS Year over year increase in tourism business in Sonoma Valley with an increase in TOT and Sales Tax. 2019 resulted in more than 350 million media advertising impressions, a 51% increase in Instagram followers, a 286% increase in Instagram impressions, and an 18% increase in Facebook likes. The website drew in 655,000 visitors, an increase from 2017. CONTACT PERSON Tim Zahner, Executive Director 707-531-7702 / tim@sonomavalley.com Relationship: 8 years 100+ Wineries Unforgettable Dining Experiences Luxurious Hotels, Resorts & Spas EVENTS & THINGS TO DO YEAR ROUND sonomavalley.com 13,000+ acres of parks & trails Guided tours, by foot, bike, car & air Culinary & wine making classes Arts, Museums, Music & History sonomavalley.com THE PLACE THAT INVENTED California Winemaking HAS A FEW MORE THINGS UP ITS SLEEVE. We could rest on our winemaking laurels. But that’s not our style. From yoga, spas and galleries to artisan boutiques, hiking, music and culinary magic, a bounty of adventures will astound you. Creators gotta create. Go to sonomavalley.com 17 MILES OF EVERYTHING YOU Never Knew Was Here. (OH YEAH, WE’VE GOT GREAT WINE, TOO.) From yoga, spas and galleries to artisan boutiques, hiking, music and culinary magic, a bounty of adventures is waiting. Our creators are at it again. Get ready to be blown away by, well, everything. Go to sonomavalley.com sonomavalley.com sonoma valleydelicious! California's FinesT Food, Fun and Faire. january 2017 Enjoy a delicious culinary celebration in Sonoma Valley Wine Country. You’ll find innovative chefs and artisans from restaurants, cafés, wineries and cheese shops…all joining the festivities! Enjoy wildly fresh, local signature dishes, exquisite seasonal pairings, artisan cocktails and a visit to the valley…you will never forget. Come. Your glass is empty. Fill and forget. — jack london — sonomavalley.com Somewhere in the space between you and your soul…lie all the answers. EXPERIENCE SONOMA VALLEY WORK SAMPLES PAIR YOUR PERFECT GETAWAY UPDATED CAMPAIGN 2023 PRINT, DIGITAL VIDEO https://youtu.be/1VVpCrJhxr0?si=z8E9KMGSjBsSyHN5 https://youtu.be/iTONmeAkMKE?si=OedArDTJjkZFa5yf EXPERIENCE SONOMA VALLEY WORK SAMPLES 100 Days of Sonoma | Winter Wellness Campaign Identity/Logo, Video, Social Template, Digital/Web https://youtu.be/ULuPXQFOXaE?si=MBivhSxP-9S5UWZD CHALLENGE: Create an off-season campaign promoting health and wellness in Sonoma Valley from January 1 through April 15. CONCEPT: 100 Days of ‘Wellness’ inspired their consumers to reconnect with themselves, the land and bounty of wine country, and health-based activities to kickstart their year. Content was created for each day highlighting experiences and partners within the destination like spas, restaurants, hikes, organic farmers and more. JNS Next created marketing campaigns including email blasts, website landing pages, videos, social media graphics and more. STAY HEALDSBURG WORK SAMPLES VIDEO, PRINT, DIGITAL https://youtu.be/O1gmm5m_nrk?si=4QcECAMiuI7C2mzc :30 Commercial - 2023 https://youtu.be/OHn8PBxqVbQ?si=853kx69IPBeZYOd0 A Couples Day - There’s no place like happy. https://youtu.be/sIlV8IUWWB8?si=tTPPsEnF043TgdYR A Girls Trip - There’s no place like happy. https://www.youtube.com/watch?v=CvoqI64wFKg :30 Commercial - 2022 STAY HEALDSBURG WORK SAMPLES PRINT & DIGITAL STAYHEALDSBURG.COM happy There’s no place likehappy. STAY HEALDSBURG WORK SAMPLES BRANDING AND DESIGN ADVERTISING SOCIAL MEDIA VIDEO AND PHOTO PRODUCTION DISCOVER LONG ISLAND - BRAND CAMPAIGN AND VIDEOS https://vimeo.com/949980253?share=copy This belief fueled the “BeLong” campaign: Happy are those who have something to long for, but true happiness lies in the power of belonging. To belong is to love a place so deeply that it becomes part of who we are. It’s the neighborhood, the bagel shop, the quiet beach— places that ground us in trust, friendship, and community. Long Island nurtures this feeling, uniting American pride, diverse cultures, and shared traditions, inviting the world to discover its treasures and make them their own. Discover Long Island spearheaded the “BeLong on Long Island” brand, sparking remarkable growth before the pandemic. As Kristen Reynolds emphasized, “Our brand is more than showcasing places to visit; it’s about creating a sense of belonging.” With the creative direction of Jeff Miraglia, the “BeLong” campaign stays true to Long Island’s authentic spirit. Since the campaign’s 2018 launch, it has grown into a dynamic platform promoting awareness and discovery. Through social media, podcasts, Long Island TV, and award- winning campaigns, we’ve invited countless “discovery- seekers” to explore Long Island’s beauty and diversity, from its coastline to its burgeoning wine country. Efforts to expand transportation access have further bolstered the region’s appeal to visitors and meeting professionals alike. Even amid the challenges of Covid-19, the “BeLong” campaign endures—through captivating videos, engaging podcasts, and innovative marketing—inviting travelers to curate their own Long Island experiences. As the region continues to attract new businesses and visitors, our collaborative efforts stimulate economic growth and drive development. At JNS Next, we believe destination brands are more than tourism—they are about fostering a deep connection with place. “BeLong on Long Island” now supports collaborative business efforts, driving economic development across the region, uniting communities in a powerful sense of belonging. Style Guide With cherished memories and a clear vision, we launched Discover Long Island’s “BeLong” campaign—a brand that captures the heart of Long Island for everyone who has ever embraced its salty air and enjoyed its morning bagels. Our travel experiences weave memories into lasting bonds, forming the very essence of where we belong. LO V E FA M I L Y AD V E N T U R E https://vimeo.com/summerlandcreative/review/665799264/4eaabaefac https://vimeo.com/summerlandcreative/review/665799240/986623f62a https://vimeo.com/summerlandcreative/review/665799196/d73e8b4bd8 VISIT MESA, ARIZONA - BRANDING SCOPE AND VIDEO BRAND DIRECTION • The brand audit identified that Mesa as a city of limitless opportunities. Mesa embraced the brand pillars of being boundless, effortless, priceless, fearless, and timeless. Its new tagline is “City Limitless.” Mesa is now being positioned as a regional Arizona brand experience. Partnerships with Agri-tourism neighboring communities elevate the region for all. • Brand messaging tells the story of Mesa as being creative, multifaceted, and offering a uniquely warm community experience with agrarian and recreational offerings that differentiate it from the Great Phoenix market. It is also a burgeoning education hotbed, enticing expansion market for economic development and offers tremendous value for leisure travelers. SERVICES PROVIDED • Brand Audit • Brand pillar definition • Brand positioning, story and visual approach • Brand identity package • Brand graphic standards • Brand announcement strategy and deployment • On-going marketing and advertising support VISIT MESA CITY LIMITLESS BRAND VIDEO https://youtu.be/6oHbxxGYMpo BRAND STANDARDS MANUAL \ 2014 A reference guide for brand integrity when producing internal and external communications including: print collateral, print ads, online banners, website, promotional items, social media and public relations. VISIT MESA, ARIZONA - BRANDING IDENTITY Mesa is a dynamic city. The country’s 38th largest. And growing. Or should we say burgeoning? Mesa and the greater East Valley is attracting leaders in technology, health care, aerospace and education. The arts community is critically acclaimed. Commitment to civic improvements and expansion is unparalleled and unwavering. Mesa is also a wonderland of natural and man-made wonders. The Superstition Mountains still hide the Lost Dutchman Gold Mine while our lakes float the boat of water lovers and fisherman from across the Valley. Tonto National Forest provides a cool escape. The Sonoran Desert is a majestic landscape. Golfers have some 40 courses to choose from. Foodies can sample all manner of cuisine. Fashionistas can shop ‘til they drop. And lovers of America’s pastime can catch the Boys of Summer every Spring. Taken in total, Mesa and the East Valley provides a limitless array of things to do, see, experience, discover, explore. From the cultural to the recreational, the active to the passive, the Old West to the next thing. THIS IS MESA. CITY LIMITLESS. MESA. CITY LIMITLESS. ® ® visitmesa.com \ 8 LOGO VARIATIONS \ Some applications may require an alternative logo configuration to be used for the following: • Marketing materials (ie. shirts, hats, signage) • On-line/digital advertising media (i.e. banners, skyscrapers, towers, e-mail) 1. The recommended minimum size for the MARK ONLY logo is 1.25” wide. 2. Allow for ample clear space (free of text and/or graphics) around the logo as shown. A minimum of .25”. 3. The recommended minimum size for the HORIZONTAL ORIENTATION logo is 2” wide. Always insure the logo, VISIT and tag line are legible. 4. Allow for ample clear space (free of text and/or graphics) around the signature as shown. A minimum of .25”. Web/Digital Colors MARK ONLY (registered trademark must be used) HORIZONTAL ORIENTATION (can be used without tag line with marketing department approval only) If tag line is removed, registered trademark must be included next to the “M” mark (see 1. above) 1.25”w 2”w 1 3 2 4 .25”w .25”w .2 5 ” w .2 5 ” w Web/Digital Colors .25”w .25”w .2 5 ” w .2 5 ” w VISIT MESA \ BRAND POSITION 2014 \ 3 Mesa transcends its boundaries and has become CITY LIMITLESS® • speaks to all of Mesa’s points of differentiation • elicits positive emotion • believable...proving that Mesa’s ‘limitless’ by insurmountable visitor experiences offered • multi-tiered...relevant to all market segments and visitors interest • crosses geographic and cultural boundaries as a gateway and ‘East Valley’ regional destination brand LIMITLESS EXPERIENCES \ BOUNDLESS beyond boundaries, Agriculture, Native American culture, historic Dutchman Mines BREATHLESS Natural beauty, architectural marvels FEARLESS Outdoor adventure, recreation/ sport GUILTLESS Foodie, fare, mixology, nightlife, shopping TIMELESS history, western adventures, modern amenities, Cubs Park MATCHLESS Golf, swimming, sports complexes AGELESS (Family Activity) parks, museums, arts and crafts, crop picking COUNTLESS Hidden treasures, fresh markets, car shows, art shows, antique shows EFFORTLESS (Transportation) Gateway Airport, Sky Harbor, 202 freeway loop PRICELESS (Lodging) Hotels, resorts VISIT MESA \ COLOR PALETTE 2014 \ 15 PMS 293 CMYK 91 53 0 0 PMS 563 CMYK 44 0 26 0 PMS 7418 CMYK 8 74 62 7 RGB 213 82 96 RGB 0 91 168 RGB 114 194 190 PMS 293 CMYK 100 68 0 2 PMS 563 CMYK 52 1 26 3 PMS 7418 CMYK 3 80 48 9 HEX D65160 HEX 005BA8 HEX 72C2BE Brand Support Colors Web/Digital Colors UP (uncoated )PC (coated ) PMS 293 CMYK 91 53 0 0 PMS 563 CMYK 44 0 26 0 PMS 7418 CMYK 8 74 62 7 RGB 213 82 96 RGB 0 91 168 RGB 114 194 190 PMS 293 CMYK 100 68 0 2 PMS 563 CMYK 52 1 26 3 PMS 7418 CMYK 3 80 48 9 HEX D65160 HEX 005BA8 HEX 72C2BE Brand Support Colors Web/Digital Colors UP (uncoated )PC (coated ) The usage of screens and tints of the core colors should be used only at a 75% opacity and no lighter. This effect of overlaying colors on top of each other in small accent areas (ie. bar of color) and over images gives a broader range of tones and depth to the brand palette. 100% of color 75% opacity overlay 75% opacity BRAND STANDARDS MANUAL \ 2014 A reference guide for brand integrity when producing internal and external communications including: print collateral, print ads, online banners, website, promotional items, social media and public relations. VISIT MESA \ BRAND VOICE 2014 \ 5 ere, you can enjoy the fruits of our storied farming history as easily as you can savor the rich history of our Native American neighbor, the Fort McDowell Yavapai Indian Community. You can see where the Wild West runs into the Wonderful West – a place where you can just as easily partake in a cattle drive as you can in driving a golf ball down the fairway of a championship golf course. From historic to modern, country to the cosmopolitan, self-indulgence to self-discovery, the adventures are yours to choose, bound only by your imagination. BOUNDLESS ~ AGRITOPIA ~ GILBERT, ARIZONA Enjoy the fruits of our storied farming history. H AGRICULTURE \ NATIVE AMERICAN IN MESA, ONE GREAT ADVENTURE RUNS INTO ANOTHER. PH O T O S \ S C O T T B A X T E R visitmesa.com 2014 Visitors Guide \ BOUNDLESS 7 olfers can play a round on more than 40 championship courses — many critically acclaimed for their design. Baseball fans can take in Chicago Cubs spring training in the new state-of-the-art stadium, Cubs Park. Prefer water sports? Mesa is home to 10 aquatic centers hosting elite swimming competitions. For those who find sport in all things outdoor, you just can’t get any better than Mesa with hot air balloon rides, off-road adventures along the Apache Trail, and hikes up the Wind Cave trail. Limitless. G AGRICULTURE \ NATIVE AMERICAN ~ SKYLINE AQUATIC CENTER ~ MESA, ARIZONA MATCHLESS The Southwestern sweet spot for sport lovers, professionals and amateurs alike. WELCOME TO SPORTS CENTER. visitmesa.com 2014 Visitors Guide \ MATCHLESS 31 ~ SKYLINE AQUATIC CENTER ~ MESA, ARIZONA MATCHLESS The Southwestern sweet spot for sport lovers, professionals and amateurs alike. visitmesa.com esa is one of the most geographically diverse and climatically consistent regions in the country. Which makes it one of the most recreationally exciting. State-of-the-art water parks complement the more than 300 days of sunshine we enjoy each year. As do the countless miles of biking and hiking trails. Add in the lakes, the famed Salt River, Tonto National Forest (the country’s 5th largest) and the Sonoran Desert (the world’s most bio-diverse) and you have all the makings of a recreational wonderland. Leaving you only to fear the end of your stay. M AGRICULTURE \ NATIVE AMERICAN ~ SAGUARO LAKE ~ TONTO NATIONAL FOREST FEARLESS Leaving you only to fear the end of your stay. FEAR NOT BOREDOM. PH O T O \ S C O T T B A X T E R visitmesa.com 2014 Visitors Guide \ FEARLESS 17 ndulgence. It’s what vacations are meant for. And what Mesa vacations are known for. Foodies will have their tongues spinning with the variety of dining options available. From culinary to confectionary, culturally infused to locally inspired. Spirits are high regarding our nightlife as well. Give a tequila bar a shot. Or uncork the evening at one of our wine bars. Or make a night of it at one of the area nightclubs. Make a day of it at a one of our day spas or shopping at out-of-this world boutiques, malls and fashion centers. I AGRICULTURE \ NATIVE AMERICAN ~ DANA PARK ~ MESA, ARIZONA GUILTLESS Don’t feel guilty. Feel fortunate for having come to Mesa. LOCALLY INSPIRED. WE SET A TASTY TABLE. PH O T O \ S C O T T B A X T E R visitmesa.com 2014 Visitors Guide \ GUILTLESS 21 esa hasn’t let the hands of time meddle with all that makes it such a special place. The gifts bestowed to us by Mother Nature, the legacies shared by Father Time, and the history of those that came before remain central to the Mesa experience. Man-made lakes. Time-made mountain. Centuries-old forests. Lost gold mines. Discovered cultures. Generations of dreams. A citizenry of vision. This is why people visit Mesa. Timeless and timeless time again. M AGRICULTURE \ NATIVE AMERICAN ~ SUPERSTITION MOUNTAIN MUSEUM ~ APACHE JUNCTION, ARIZONA TIMELESS Man-made lakes. Centuries-old forests. Lost gold mines. DISCOVERED CULTURES. GENERATIONS OF DREAMS. PH O T O \ S C O T T B A X T E R 2014 Visitors Guide \ TIMELESS 27visitmesa.com f you’re the keeper of the vacation ‘to-do list’, you’re going to need a sharp pencil and lots of paper when planning a trip to Mesa. The list will be long. And impressive. It will run from the cultural to the recreational, the historical to the contemporary. It will cover legends and myths, the famous and the infamous. It will range from miracles of nature to the wonders of mankind. It will cover everything imaginable. And things you can’t imagine. And it will include the single-most important item of all... Options. I AGRICULTURE \ NATIVE AMERICAN ~ MESA ARTS CENTER ~ MESA, ARIZONA COUNTLESS Everything imaginable. And things you can’t imagine. MIRACLES OF NATURE. WONDERS OF MANKIND. visitmesa.com PH O T O \ S C O T T B A X T E R 2014 Visitors Guide \ COUNTLESS 41 or young and old alike, there’s much to like about Mesa. Our range of adventures is as wide as the age range of any group. We’ve got kid stuff. Grown-up stuff. ‘Tween and teen stuff. Family stuff. Couple’s stuff. We’ve got girl stuff. Boy stuff. Boy and girl stuff. All-by- yourself stuff. Everyone-all- together stuff. We’ve got the stuff you always love to do. And stuff you’ve never done before. We’ve got all the stuff great vacations are made of. No matter the ages your group is made of. F AGRICULTURE \ NATIVE AMERICAN ~ SKATEBOARDING INDOORS AND OUT ~ MESA, ARIZONA AGELESS We’ve got the stuff you always love to do. LIMITLESS FOR ALL AGES. visitmesa.com PH O T O \ S C O T T B A X T E R 2014 Visitors Guide \ AGELESS 37 Alana Smith, Mesa native and the world’s youngest X Games Medalist JNS NEXT CAPE BRETON ISLAND RFQ 47 VISIT MESA, ARIZONA - BRANDING WEB DESIGN VISIT MESA, ARIZONA - BRANDING MARKETING COLLATERAL, PRINT AND DIGITAL ADS BOUNDLESS ENDLESSLIMITLESS VISITORS GUIDE MESA GILBERT QUEEN CREEK APACHE JUNCTION TONTO NATIONAL FOREST 20 1 4 visitmesa.com BOUNDLESS FEARLESSLIMITLESS MESA, ARIZONA Countless hiking trails and waterways. Natural wonders matchless in every direction. A city that knows no bounds. From our vibrant city centers to rural gathering places, the wonders of Mesa are truly limitless. visitmesa.com Matchless. Countless. Endless. Our trails, waterways and natural wonders prove that Mesa, Arizona is a city that knows no bounds. To plan how your next outdoor adventure can truly be limitless, call 800.283.6372 visitmesa.com/ca FEARLESS.BOUNDLESS.LIMITLESS.