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Capicua Group Inc.Prepared for: City of La Quinta Prepared by: Ismael Larrosa April 25th, 2025 Table of Contents Cover Letter..................................................................................................................2 Background, Qualifications, and Experience............................................................................3 References....................................................................................................................7 Growth Elevated.........................................................................................................................7 HostedScan................................................................................................................................7 KÜHL..........................................................................................................................................8 Pricing List...................................................................................................................10 Breakdown................................................................................................................................10 Other ongoing services............................................................................................................10 Staffing and Project Organization...................................................................................11 Project Team Organizational Chart...........................................................................................11 Milestones.................................................................................................................................11 Timeline....................................................................................................................................14 Multi-year maintenance plan..........................................................................................................14 Disclosures..................................................................................................................16 Insurance Requirements Acknowledgment.....................................................................17 Non-Collusion Affidavit Form........................................................................................18 City of La Quinta - Website Design and Maintenance Services capicua - 1 Cover Letter Capicua Group Inc. 1133 Broadway Ste 530 New York, NY 100108094 To the City of La Quinta, Capicua is a renowned Custom Product Development venture focused on B2B products and services. We bring a wealth of expertise in the IT world and harness Design Thinking to do UX-focused Software and Product Development with identity and soul. Our dedicated team of over 80 professionals is well-prepared to manage the requirements and complexities of this project, drawing on our successful history of similar engagements. We take pride in our commitment to excellence, collaboration, and delivering tailored solutions that drive meaningful results for our clients. We affirm that any individual who will perform work for the City of La Quinta is free of any conflicts of interest. Furthermore, I hereby attest that all information and pricing provided in this proposal will remain valid for a minimum of ninety 90 days from the date of submission. Our main office is located at 1133 Broadway, Ste 530, NEW YORK, NY 100108094. For this project, our globally distributed team will deliver services remotely, ensuring seamless coordination across different time zones. Thank you for considering Capicua Group Inc. as your partner for this important initiative. We look forward to the opportunity to support the City of La Quinta in achieving its goals and to collaborating with them. Sincerely, Ismael Larrosa CEO of Capicua Group Inc. ismael@wearecapicua.com 929 4427784 City of La Quinta - Website Design and Maintenance Services capicua - 2 Background, Qualifications, and Experience Details Number of years in business: 15 years. Taxpayer identification number: 874146472 Ownership: Divided between Ismael Larossa Fernandez 5% and Larnick SRL 95%. State of Incorporation: Capicua Group Inc. was incorporated in Florida on November 24, 2021 (as per the registered agentʼs acceptance date) and is filed under Chapter 607 of the Florida Statutes F.S. with a registered agent in Plantation, FL. About Initially a design studio, Capicua was established in 2010 to harness the power of design solutions, creating intuitive and innovative designs for both users and companies. Over a decade later, with a shift towards UX-driven Product Development, we have always fostered a user-centered mindset for all our operations and products. Our headquarters in New York City manages an ever-growing team of over 80 personnel, with 10 full-time designers at your disposal. Our core philosophy combines work-based strategies, quality-oriented methodologies, and human-focused products to ensure all solutions have purpose, identity, and soul. This combination has not only eased successful collaborations with publicly traded companies such as Boston Consulting Group BCG and Agero, but It has also earned us industry-wide recognition, such as being in the Financial Timesʼ top 500 fastest-growing companies in the Americas, as well as a second year in a row on Inc. 5,000ʼs list. As partners to bold leaders, we're dedicated to building transformative digital products that defy the boundaries of what seems possible and lead to a better tomorrow. Key Personnel Project Director: Ismael Larrosa Fernandez ○ As the CEO of Capicua, Ismael Larrosa brings 15 years of hands-on experience in software development and product management. His expertise in UX/UI, tech strategy, and operational efficiency allows him to effectively lead innovative, client-centric projects, consistently delivering strong results and positive customer experiences. City of La Quinta - Website Design and Maintenance Services capicua - 3 Project Manager: Luis Fernández ○ With over 15 years of experience working with cross-functional teams, his expertise in graphic design, team leadership, and project management enables him to implement creative solutions that enhance operational efficiency and improve the customer experience, particularly in digital environments. His studies in Social Communication add a strategic dimension to his approach, allowing him to tackle complex challenges effectively. Creative Director / Product Manager: Mauricio Nicoletti ○ Mauricio has over 15 years of experience as a designer, working on digital and print projects for various brands and products. As the co-founder of Capicua, he brings over a decade of expertise in product design and development, leading design teams to create exceptional user experiences. Mauricioʼs creative leadership guarantees a cohesive and high-quality result for every project. Selected showcase UX/UI Designer: Florencia Ferreiro ○ Florencia has been a Product Designer at Capicua since 2014, specializing in UX/UI design. With a strong background in Visual Communication and Graphic Design, she has extensive experience in user flows, wireframing, prototyping, and crafting intuitive interfaces. Over the years, she has worked on diverse projects across web and mobile platforms, collaborating closely with clients and development teams to refine and optimize user experiences. Passionate about innovation and visual storytelling, Florencia guarantees that every design solution is both functional and visually compelling. Selected showcase Web Developer: Diego Hernández ○ Diego Hernández is a Senior Full-Stack Developer with over a decade of experience building user-centered web and mobile applications. Diego specializes in implementing innovative solutions using modern technologies, including CSS, JavaScript, React.js, and Next.js. He excels in designing efficient architectures, leading development teams, and crafting reusable UI components that enhance consistency and speed in product development. ○ Examples of his work include Wurrly (https://www.wurrly.com/), Growth Elevated (https://growthelevated.com/), and HostedScan (https://hostedscan.com/). City of La Quinta - Website Design and Maintenance Services capicua - 4 Web Developer: Mandy Fuller ○ Mandy Fuller has been a Senior Frontend Developer at Capicua since 2019. She specializes in React, Next.js, and modern front-end technologies. With extensive experience in both classic and headless CMS platforms, she has led the development of custom React frontends for eCommerce and content-driven websites. Her expertise encompasses integrating APIs, optimizing user interactions, and designing seamless and responsive web experiences that enhance user experience. ○ Examples of her work include Appetize (https://appetize.io/), Common Ground (https://commongroundkauai.com/), and Tricer (https://tricer.com/). QA Reviewer: Daniela Dodel ○ Daniela has been a Quality Assurance Tester for the last four years, focusing on testing new functionalities and reporting issues to the development team. She guarantees quality control in design projects by verifying that final designs meet expected standards. Daniela also checks for responsiveness across devices and ensures that designs are visually consistent, aesthetically pleasing, and aligned with brand guidelines. Capicua Group Inc. is committed to the projectʼs continuity, as required under the terms of the resulting contract. However, the team members proposed in this RFP are subject to change based on availability at the time of project initiation. City of La Quinta - Website Design and Maintenance Services capicua - 5 City of La Quinta - Website Design and Maintenance Services capicua - 6 References We have selected a range of case studies to showcase our strategic thinking, tailored methodologies, and commitment to inclusive, intuitive, and results-driven solutions. Although our portfolio may not include direct collaborations with California government agencies, we possess extensive experience in translating groundbreaking ideas into innovative solutions that meet future demands. With a people-first approach and driven by Agile methodologies, we harness technology to create products with purpose, identity and soul. The City is encouraged to contact these clients directly to discuss their experiences with our work, responsiveness, and outcomes. Growth Elevated Growth Elevated, a platform connecting tech leaders in decision-making roles, partnered with us to enhance its digital presence and user experience. As the organizer of the Ski+ Tech Summit, the company needed a seamless platform to centralize networking, event applications, multimedia content, and payment gateways. Client Project Manager Julian Castelli/ 8013419274/ julianbcastelli@gmail.com Project description: We redesigned and developed Growth Elevatedʼs website—a digital hub for tech leaders—enhancing its functionality, multimedia integration, and event management features to create a seamless, brand-aligned user experience. Project start date and end date: December 2023 - Present (ongoing) Staff assigned: Mauricio Nicoletti, Luis Fernández, Roberto Ibarra, Pablo Alfonzo, and Daniela Dodel. Outcome: The revamped platform strengthened Growth Elevatedʼs industry presence, delivering intuitive navigation, streamlined event applications, and dynamic content engagement, solidifying its role as a connector for C-level tech innovators. Here is the showcase of the Growth Elevated project. HostedScan HostedScan, a leading vulnerability scanning and risk management tool, partnered with us to enhance its brand identity, user experience, and technical infrastructure. Initially focused on website, server, and network security, its growth demanded a scalable and user-friendly solution. City of La Quinta - Website Design and Maintenance Services capicua - 7 Client Project Manager Richard Bliss/ 801 4486834/ richard@hostedscan.com Project description: Capicua led HostedScan's comprehensive rebranding and UX redesign, developing a cohesive visual identity and React-based web application to enhance usability and scalability for its vulnerability scanning platform. Project start date and end date: October 2023 June 2024 Staff assigned: Mauricio Nicoletti, Facundo Matiaude, and Roberto Ibarra. Outcome: The transformed platform now serves global clients, including Yamaha and Lincoln College, thereby strengthening HostedScan's market position as a trusted security solution while achieving compliance with ISO 27001 and GDPR standards. Here is the showcase of the HostedScan project on our website. KÜHL KÜHL, a renowned sports clothing brand, partnered with us to overcome design and development challenges that hindered its growth. Initially focused on improving graphic design materials, our work expanded to optimize UX/UI design, front-end development, and workflow efficiency. Client Project Manager Taylor Harris/ 801 8305440/ taylor@kuhl.com Project description: We partnered with KÜHL to execute a comprehensive rebranding and digital optimization initiative, streamlining their design systems, UX/UI, and front-end workflows to enhance brand consistency and operational efficiency. Project start date and end date: March 2017 Present (ongoing) Staff assigned: Mauricio Nicoletti, Luis Fernández, Florencia Ferreiro, and Lucía Aznarez. Outcome: The transformed digital ecosystem enabled KÜHL to maintain an 80% online sales rate during the COVID19 pandemic, demonstrating the resilience of its new brand identity and optimized user experience in a challenging retail market. Here is a sample of KÜHL web pages / KÜHL showcase on our website. City of La Quinta - Website Design and Maintenance Services capicua - 8 City of La Quinta - Website Design and Maintenance Services capicua - 9 Pricing List As part of our commitment to supporting local governments in their digital transformation efforts, Capicua is launching the Public Digital Investment Program—a limited-time initiative designed to collaborate with cities like La Quinta to modernize their online presence at a significantly reduced cost. This initiative is part of our strategic effort to demonstrate our expertise in municipal website design and development, while ensuring that forward-thinking cities, such as La Quinta, can access high-quality digital services without financial barriers. To guarantee clarity and alignment with the Cityʼs budget and project goals, we have provided a detailed breakdown of the estimated costs and delivery times. Breakdown Hours Days Price 1. Discovery and Planning 24 3 $2,520 2. Website Structure Design and Wireframing 40 5 $4,200 3. UI Design Process 80 10 $8,400 4. CMS Configuration and Initial Setup 80 10 $8,400 5. Development and Implementation of Designs 192 24 $20,160 6. Content Migration and Final QA Review 120 15 $12,600 7. Training and Documentation 24 3 $2,520 Subtotal 560 70 $58,800 Public Digital Investment Program 15% discount) $8,820 Total $49,980 As part of this engagement, we are including an average of 5 support hours per month for 12 months following the platform launch. These hours may be used flexibly for technical support, routine maintenance, minor feature enhancements, or performance monitoring. Any additional hours beyond this monthly average will be scoped separately and billed at our standard hourly rate of $105, subject to prior approval. Other ongoing services Cost Backend- Managed Cloud Database - AWS GovCloud Hosting on needed services with AWS using GovCloud would cost between $250 and $500 per month. CMS Open Source Capicuaʼs proposal focuses on delivering the core services outlined in this RFP with full commitment to the projectʼs success. After careful evaluation, we have determined that no complementary services are necessary to achieve the Cityʼs objectives. City of La Quinta - Website Design and Maintenance Services capicua - 10 Staffing and Project Organization Project Team Organizational Chart Our qualified team, detailed in the Key Personnel section, will leverage their proven expertise through our integrated team structure, as illustrated in the diagram above. By combining Agile practices with cutting-edge technical solutions, we ensure platform scalability and optimal performance while applying Design Thinking principles to enhance accessibility and user engagement. Rigorous QA protocols and phased quality checks ensure standards are maintained throughout the delivery process. Success is driven through defined milestones, internal daily stand-up meetings, and weekly client meetings. Our Project Manager will coordinate all project phases, fostering team alignment and clear communication with the City of La Quinta while adapting to evolving needs. Milestones In developing a comprehensive strategy to meet the needs and goals outlined by the City, we begin with a detailed analysis of the scope of work to guarantee all requirements are covered, enabling precise milestone planning. The phases outlined below establish a structured progression—from discovery and stakeholder workshops to post-launch support and training—each targeting a critical component of the project. City of La Quinta - Website Design and Maintenance Services capicua - 11 Milestone 1 - Discovery and Planning: We will conduct stakeholder interviews and audit the current website to identify user needs, pain points, and objectives. This phase involves creating a detailed project plan that outlines timelines, deliverables, and milestones to align expectations and guide all subsequent phases. Estimated duration: 24 hours 3 days) Milestone 2 - Website Structure Review and Wireframing: We will develop low-fidelity wireframes for the City of La Quintaʼs core pages, prioritizing intuitive navigation, WCAG 2.1 AA accessibility compliance, Payload CMS content block compatibility, and adaptability for integrated City services. These wireframes will establish the foundation for a user-centric platform that prioritizes accessibility, mobile responsiveness, and efficient content management. La Quinta stakeholders and department staff will be invited to review and annotate wireframes using Figma, fostering a transparent and iterative feedback process. Weekly alignment meetings will validate accessibility features, mobile layouts, and CMS content structure requirements before progressing to high-fidelity designs. Estimated Duration: 40 hours 5 days) Milestone 3 - UI Design Process: Building upon the approved wireframes, we will deliver a high-fidelity interface that transforms La Quintaʼs digital presence into a modern, ADA-compliant, and WCAG 2.1 AA-compliant municipal platform. We will implement an intuitive layout with clear information architecture, ensuring residents and stakeholders can easily access essential city services. The interface will incorporate La Quinta's brand identity through carefully curated typography, an accessible color palette, and locally inspired visual elements that reinforce community connection. Additionally, we will integrate essential communication tools, such as interactive forms, to enhance engagement and transparency. We will also create responsive templates that adapt seamlessly from desktop to mobile devices, with a particular focus on touch targets and readability for diverse user groups. Every component will be designed for both immediate functionality and long-term scalability, resulting in a visually compelling platform that streamlines resident interactions while supporting the City's commitment to transparency and engagement. Estimated Duration: 80 hours 10 days) City of La Quinta - Website Design and Maintenance Services capicua - 12 Milestone 4 - CMS Configuration and Initial Setup: We will configure Payload CMS on AWS GovCloud to meet the Cityʼs security requirements. Our proposed CMS ensures alignment with FedRAMP and other public-sector security frameworks. Additionally, Payload supports role-based access control RBAC, provides audit logs, encrypts data at rest, and utilizes secure authentication methods. The implementation will incorporate OWASP best practices for authentication and data protection. This secure environment will host La Quintaʼs approved designs, featuring WCAG 2.1 AA-compliant digital content and interfaces, ensuring inclusivity while maintaining department-specific content structures and role-based permissions. The setup will enable intuitive content management while maintaining security standards and Laserfiche integration capabilities. Estimated Duration: 80 hours 10 days) Milestone 5 - Development and Implementation of Designs: We will transform approved designs into a WCAG 2.1 AA-compliant and ADA-compliant municipal website within Payload CMS, implementing intuitive navigation and accessible communication tools as specified in the RFP. Our development will integrate technical SEO best practices, including structured data, meta tags management, and clean URL structures. The build will prioritize both seamless Laserfiche integration and full mobile responsiveness across all devices. Each component will undergo rigorous validation against WCAG 2.1 AA standards, security testing, and compliance checks to ensure it meets government standards before launch. Estimated Duration: 192 hours 24 days) Milestone 6 - Content Migration and Final QA Review: We will execute a carefully planned migration of La Quintaʼs existing content to the new Payload CMS platform, beginning with a comprehensive audit of current content types and features, while ensuring all content meets WCAG 2.1 AA accessibility standards from the outset. We will map this data into Payloadʼs flexible collections and fields structure, replicating any custom features as tailored endpoints or frontend components. Throughout this phase, we will preserve all metadata, document relationships, and Laserfiche integrations while implementing Payloadʼs SEO management tools for editor-controlled page titles, descriptions, and canonical tags. Final QA will validate AWS GovCloud security protocols, WCAG 2.1 AA compliance across all interfaces and content types, mobile responsiveness on all devices, and complete SEO implementation before launch. Estimated Duration: 120 hours 15 days) City of La Quinta - Website Design and Maintenance Services capicua - 13 Milestone 7 - Training and Documentation: La Quinta personnel will receive a Payload CMS training program with customized sessions for content managers regarding rich text editing, media uploads, scheduling, and modular content blocks. On the other hand, IT administrators will learn about custom workflow configuration and AWS GovCloud security management. Our documentation package includes video tutorials and administrator guides for the CMS's clean, modern interface, enabling non-technical users to update content while maintaining security standards. Estimated Duration: 24 hours 3 days) Milestone 8 - Post-Launch Support and Maintenance: To ensure La Quintaʼs digital platform remains secure, compliant, and high-performing, we will deliver ongoing support, including proactive security monitoring via AWS GovCloud, quarterly accessibility audits for compliance, and priority resolution of technical issues. A dedicated team will provide staff-assisted content updates, performance optimizations, and regulatory adaptations—all backed by a transparent, multi-year maintenance plan with fixed-cost options for budget clarity and predictability. Timeline Stages W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 1. Discovery and Planning 2. Site Structure Review and Wireframing 3. UI Design Process 4. CMS Configuration and Initial Setup 5. Dev and Implementation of Designs 6. Content Migration and Final QA Review 7. Training and Documentation City of La Quinta - Website Design and Maintenance Services capicua - 14 Multi-year maintenance plan To ensure the City of La Quintaʼs website remains secure, accessible, and user-friendly, we propose a comprehensive plan that prioritizes scalability, security, and continuous improvement, all while supporting the Cityʼs commitment to transparency, community engagement, and a strong digital brand identity. Annual Maintenance Scope 1. Content & CMS Support: Ongoing content updates, page creation, and CMS-related assistance to ensure city staff can efficiently manage site content. Estimated: 50 hrs/year 2. Technical Maintenance & Security: Regular CMS/plugin updates, performance tuning, security scans, SSL oversight, backups, and issue resolution—aligned with regulatory and best-practice standards. Estimated: 50 hrs/year 3. Accessibility & Compliance: Conduct quarterly ADA and WCAG reviews, including the implementation of updates to ensure full compliance with legal and user-accessibility standards. Estimated: 12 hrs/year 4. SEO & Analytics: Ongoing technical SEO support, keyword and metadata optimization, and quarterly analytics reporting to evaluate site performance and engagement. Estimated: 24 hrs/year 5. Training & Integration Support: Support for the selected CMS and maintenance of integrations, including the Cityʼs Laserfiche archive portal and other essential tools. Estimated: 18 hrs/year This multi-year maintenance plan outlines an estimated 154 hours of support per year, at a blended hourly rate of $105, totaling $16,170 annually. Over the three years from 2026 to 2028, the projected cost is $48,510. Please note that this plan serves as a preliminary framework and is not a binding agreement. Final scope, hours, and associated costs will be defined in collaboration with the City of La Quinta once the website development is underway and specific maintenance needs are more clearly identified. City of La Quinta - Website Design and Maintenance Services capicua - 15 Disclosures Capicua Group Inc. affirmatively states that there is no alleged significant prior or ongoing agreement failure, any civil or criminal litigation or investigation pending, which involved the proposer or in which the proposer has been judged guilty or liable within the last five 5 years. City of La Quinta - Website Design and Maintenance Services capicua - 16 ATTACHMENT 2 INSURANCE REQUIREMENTS ACKNOWLEDGEMENT Must be executed by proposer and submitted with the proposal I, ________________________________________ (name) hereby acknowledge and confirm that __________________________________ (name of company) has reviewed the City’s indemnification and minimum insurance requirements as listed in Exhibits E and F of the City’s Agreement for Contract Services (Attachment 1); and declare that insurance certificates and endorsements verifying compliance will be provided if an agreement is awarded. I am _________________________________ of ______________________________, (Title) (Company) ✔Commercial General Liability (at least as broad as ISO CG 0001) $1,000,000 (per occurrence); $2,000,000 (general aggregate) Must include the following endorsements: ✔ General Liability Additional Insured ✔ General Liability Primary and Noncontributory ✔Commercial Auto Liability (at least as broad as ISO CA 0001) $1,000,000 (per accident) Personal Auto Declaration Page (if applicable) ✔Cyber Liability $1,000,000 (per occurrence) $2,000,000 (general aggregate) ✔Worker’s Compensation (per statutory requirements) Must include the following endorsement: ✔ Worker’s Compensation Waiver of Subrogation Worker’s Compensation Declaration of Sole Proprietor (if applicable) Ismael Larrosa the CEO Capicua Group Inc. Capicua Group Inc. ATTACHMENT 3 NON-COLLUSION AFFIDAVIT FORM Must be executed by proposer and submitted with the proposal I, ________________________________________ (name) hereby declare as follows: I am _________________________________ of ______________________________, (Title) (Company) the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the agreement of anyone interested in the proposed agreement; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham proposal. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Proposer Signature: __________________________________________________ Proposer Name: __________________________________________________ Proposer Title: __________________________________________________ Company Name: __________________________________________________ Address: __________________________________________________ Ismael Larrosa the CEO Capicua Group Inc. Ismael Larrosa CEO Capicua Group Inc. 1133 BROADWAY STE 530, NEW YORK, NY 10010-8094