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Solara6WEBSITE DESIGN AND MAINTENANCE SERVICES PROPOSAL Prepared for City of La Quinta Submitted by Solara6 April 25, 2025 WEBSITE DESIGN AND MAINTENANCE SERVICES PROPOSAL Prepared for City of La Quinta Submitted by Solara6 April 25, 2025 1. Cover Letter 2. Firm Background. Qualifications. and Experience About Solara6 Relevant Experience Project Team Leadership 3. References of California Government Agencies 4. Complete Pricing List Initial Implementation Costs Hosting & Licensing Costs (First Year) Total First Year Cost Ongoing Annual Costs 5. List of Complementary Services Offered with Corresgondina Prices Additional Services Available 6. Staffing and Project Organization Project Team Structure Engagement Model 7. Subcontracting Services 8. Disclosures 9. Technical Approach and Methodology Proposed Solution Overview Technical Architecture Data Flow Architecture Architecture Justification Why Solara6 is the Right Team Project Methodology Phase 1: Discovery (2 weeks) Phase 2: Engineering Delivery (6-7 weeks) Phase 3: UAT and Launch (2 weeks) Phase 4: Post -Launch Support (2 weeks) Protect Timeline Risk Management Ongoing Maintenance and Support 10. Insurance Requirements Acknowledgment 11. Non -Collusion Affidavit Summary and Conclusion Appendix A 1. Cover Letter April 25, 2025 City of La Quinta Attn: Marcie Graham, Marketing Manager 78495 Calle Tampico La Quinta, California 92253 RE: RFP — Website Design and Maintenance Services Dear Ms. Graham, Solara6 is pleased to submit this proposal for the City of La Quinta's Website Design and Maintenance Services project. As a full -stack web delivery agency with over 16 years of experience specializing in high-performance digital experiences, we are uniquely positioned to deliver a modern, accessible, and user-friendly website that will enhance community engagement and streamline access to public services for the residents and visitors of La Quinta. Our team has reviewed your requirements carefully and developed a comprehensive solution that addresses all aspects of your RFP, including professional design, seamless content migration, robust content management, integration with Laserfiche, and ongoing maintenance and support. We are particularly excited about the opportunity to help transition La Quinta from its current proprietary platform to a scalable and adaptable solution that will serve the City well into the future. I, Joe Krasko, as Head of Growth at Solara6, am authorized to bind our company to the commitments made in this proposal. Our main office is located at 4532 N. Ashland Ave., Chicago, IL 60640, and I can be reached at joe@solara6.com or 201-780-0138. All information and pricing provided in this proposal is valid for 90 days from the submission date, and all individuals who will perform work for the City are free of any conflict of interest. We look forward to the possibility of working with the City of La Quinta on this important project and are available to answer any questions or provide additional information as needed. Sincerely, Joe Krasko Head of Growth, Solara6 joe@solara6.com 201-780-0138 2. Firm Background, Qualifications, and Experience About Solara6 Solara6 is a full -stack web delivery agency with 16+ years of experience and 100+ experts, specializing in high-performance digital solutions. We break the traditional agency model by using AI -augmented engineering to speed up delivery, cut costs, and deliver exceptional outcomes. Taxpayer Identification Number: 33-1281850 Key Differentiators: • AI -Augmented Engineering: Our unique approach reduces development costs by 30-40% compared to traditional methods while maintaining excellent quality • Performance Focus: We engineer blazing -fast, engaging websites that convert visitors and improve search rankings • User -Centered Design: Our design process prioritizes intuitive navigation and accessibility • Technical Excellence: Our engineering team consists of the top 1 % of talent with expertise across all modern web technologies Relevant Experience Solara6 has successfully delivered over 100 websites across various sectors, and has past experience working with government agencies. Our solutions consistently deliver measurable improvements in user engagement, site performance, and administrative efficiency. Key Metrics from Past Projects: • 64% average improvement in page load speed • 34% average increase in organic search traffic • 58% average reduction in bounce rate • 21 % average increase in engagement metrics Project Team Leadership Project Executive: Rob Wakerly As Engagement Lead, Rob brings extensive experience managing complex web projects for public sector clients. Rob oversees client relationships, ensures alignment with strategic objectives, and maintains overall accountability for project success. Our project team will include experienced professionals in the following key roles: • Technical Lead: Overseeing all technical aspects of the project and ensuring best practices • UX/Design Lead: Creating intuitive, citizen -centered interfaces with focus on accessibility • Content Strategy Lead: Organizing complex information and overseeing content migration • Project Manager: Managing day-to-day operations, timelines, and communication See Appendix A for anonymized team profiles. 3. References of California Government Agencies No references for California Government Agencies available. Included a case study from a large travel and tourism client we have worked with previously. Solara6 has delivered successful digital platforms for numerous clients across various industries, with significant relevance to tourism and destination marketing. Our implementations have consistently delivered improved engagement, increased conversions, and enhanced digital visibility: National Travel Service A large travel service first came to Solara6 with the challenge to improve customers' experience on the site, while optimizing pagespeed and performance to meet Google's Core Web Vitals standard which are critical factors to performance scores and search rankings. After partnering with Solara6, we were able to increase Lighthouse scores by 146% to a near perfect 99; and achieved the highest level of CWV that only 13% of ecommerce sites have been able to achieve. What We Did: • Product management • Requirements analysis • Technical architecture • React engineering • Quality assurance and testing • CWV and performance optimizations More Details: • Google CWV and SEO requirements are constantly evolving. The customer recognized this trend and engaged Solara6 to take on modernizing their approach to performance, along with implementing an entirely redesigned, React -based front-end experience. • Upon the launch of Lighthouse V6, the median eCommerce website performance score dropped to 15, with the 95th percentile dropping to a score of just 46. At that time, the travel service customer had an overall score of 40 and was driven to become one of the most performant sites out there. By passing all 3 Core Web Vitals, they achieved a level of performance that only 13% of ecommerce sites have been able to achieve. These implementations showcase our ability to build high-performance digital experiences with complex integrations, content management needs, and marketing capabilities —all directly relevant to destination marketing requirements. Each project demonstrates our expertise in creating platforms that drive measurable business results while enhancing the user experience. 4. Complete Pricing List Initial Implementation Costs Phase Description Estimated Cost Hours Discovery & Design Requirements gathering, stakeholder 180 $23,700 interviews, content inventory, information architecture, UX/UI design Engineering Delivery Development, CMS implementation, 800 $108,100 integrations, content migration, testing UAT & Launch User acceptance testing, training, launch 110 $11,300 preparation, go -live support Post -Launch Support Two weeks of hypercare following launch 60 $4,700 Total One -Time Implementation Cost 1,150 $147,800 Hosting & Licensing Costs (First Year) These cost estimates assume approximately 7,000 visits per month with less than 100GB/mo of bytes transferred. Item Description Annual Cost AWS Infrastructure S3, CloudFront, Lambda, EC2, RDS, other services $1,000 Builder.io CMS Headless CMS platform license $1,500 Algolia Search Enterprise search functionality $50 accessiBe WCAG 2.1 AA -based ADA compliance $500 Total First Year Hosting & Licensing $3,050 Total First Year Cost Category Cost Implementation $144,000 Hosting & Licensing $2,550 Total First Year $171,000 Ongoing Annual Costs Service Level Services Included Monthly Annual Cost Cost Silver 10 hours/month of support, content updates, $1,800 $21,600 Maintenance security patches, basic monitoring Package Gold 20 hours/month of support, content updates, $3,600 $43,200 Maintenance security patches, advanced monitoring, quarterly Package performance reviews Platinum 40 hours/month of support, priority response, $7,200 $86,400 Maintenance content updates, security patches, comprehensive Package monitoring, monthly performance reviews, quarterly strategy sessions Note: Ongoing costs include yearly hosting and licensing fees. Actual maintenance package selection can be finalized during contract negotiations based on the City's anticipated needs. 5. List of Complementary Services Offered with Corresponding Prices Additional Services Available Service Description Cost Content Creation Professional copywriting for website $180/hour pages Accessibility Audit Comprehensive WCAG 2.1 AA $4,800 compliance audit SEO Enhancement Advanced SEO optimization beyond Custom quote based standard implementation on requirements Performance Advanced performance tuning for Core Custom quote based Optimization Web Vitals improvement on requirements Additional Training On -site or virtual training beyond $180/hour Sessions included sessions Custom Application Development of custom applications or Custom quote based Development advanced functionality on requirements Multi -language Custom scoping and implementation of Custom quote based Implementation website translation capabilities on requirements Emergency Support After-hours emergency response $300/hour (outside maintenance agreement) 6. Staffing and Project Organization Project Team Structure Our proposed team structure is designed to provide expertise across all required domains while maintaining efficient communication and accountability: Leadership Team: • Engagement Lead: Overall project oversight, client relationship management, strategic alignment • Project Manager: Day-to-day project management, scheduling, resource coordination, reporting Technical Team: • Technical Lead: Technical architecture, development oversight, quality assurance • Frontend Developers (2): Implementation of user interface and responsive design • Backend Developers (2): CMS configuration, integration development, server -side functionality • DevOps Engineer: Infrastructure setup, deployment automation, security implementation Design & Content Team: • UX/Design Lead: User experience strategy, interface design, accessibility compliance • Content Strategist: Information architecture, content migration planning, taxonomy development • QA Specialist: Testing across devices and browsers, accessibility validation, regression testing Engagement Model Our team will work in close collaboration with City of La Quinta stakeholders throughout the project. We propose: • Weekly status meetings with project leadership • Bi-weekly sprint reviews and demonstrations • Dedicated Slack channel for ongoing communication • Shared project management tools for transparency • Regular design and content reviews • Collaborative testing sessions for key milestones This collaborative approach ensures alignment with the City's vision while leveraging Solara6's expertise to deliver an optimal solution. 7. Subcontracting Services Solara6 does not plan to subcontract any portion of the primary scope of services outlined in this proposal. Our full -service team has all the necessary expertise to deliver a successful project without the need for subcontractors. 8. Disclosures Solara6 has no negative history to disclose. Within the past five years, we have not experienced any significant agreement failures, civil or criminal litigation, or investigations. We maintain a strong track record of successful project delivery and client satisfaction. 9. Technical Approach and Methodology Proposed Solution Overview Based on the City of La Quinta's requirements, Solara6 proposes to develop a modern, accessible municipal website using a composable architecture approach that prioritizes flexibility, performance, and ease of management. Our solution will transform the City's digital presence while ensuring straightforward content management for staff. Technical Architecture For the City of La Quinta, we recommend implementing a modern headless CMS architecture hosted on AWS infrastructure. This approach separates the content management backend from the presentation frontend, providing maximum flexibility, performance, and future scalability. Solara6 will build the website using responsive design techniques to ensure the same codebase presents well on both mobile and desktop devices. Core Technology Stack: 1. Content Management System: Builder.io headless CMS o Why Builder.io: Builder.io provides a visual editing experience that makes content management intuitive for non -technical staff while maintaining the performance benefits of a headless architecture. It offers a component -based approach that ensures consistency across the site o Benefits: Intuitive visual editing, component -based architecture, excellent API capabilities, no database management required o Drawbacks: Less widespread adoption compared to traditional CMS platforms o Mitigation: Comprehensive training and documentation will ensure City staff can effectively utilize the platform 2. Frontend Framework: Next.js (React -based) o Why Next.js: Next.js provides the optimal balance of performance, developer productivity, and future maintainability. Its static site generation capabilities create lightning -fast page loads while retaining the ability to include dynamic content where needed o Benefits: Superior performance through static site generation, excellent developer ecosystem, strong accessibility support o Drawbacks: Requires JavaScript expertise for maintenance o Mitigation: Comprehensive documentation and training will ensure City staff can effectively manage the site 3. Hosting Infrastructure: AWS (Amazon Web Services) and/or Vercel o Frontend Hosting: Amazon S3 with CloudFront CDN or Vercel o Serverless Functions: AWS Lambda for integrations and dynamic functionality o Benefits: Enterprise -grade security, high availability (99.99% uptime), global CDN for fast delivery, scalability o Why AWS: AWS provides the security, reliability, and compliance capabilities required for municipal websites while offering cost-effective scaling options as the City's needs grow o Why Vercel: Should the flexibility of AWS not be necessary, Vercel offers a robust set of features that are simpler to maintain 4. Search Functionality: Algolia o Benefits: Lightning -fast search results, typo tolerance, analytics on user search patterns o Why Algolia: Superior search experience compared to built-in alternatives, with features specifically valuable for municipal websites where citizens often search for specific services or documents 5. ADA Compliance o accessiBe.com offers several products to audit and maintain WCAG 2.1 AA -based ADA compliance 6. Integrations: o Laserfiche Integration o Forms Management: Custom form components with serverless processing o Event Calendar: Custom calendar implementation with Builder.io components Data Flow Architecture 1. Content Management Flow: o City staff create and edit content in Builder.io visual editor o Content is stored in Builder.io's cloud infrastructure o Upon content publication, automated build process generates static pages o Updated static files are deployed to S3 and invalidated in CloudFront CDN o Users receive updated content with minimal delay 2. Laserfiche Integration Flow: o Depending on the implementation requirements, an integration between Laserfiche and Builder.io o It is unclear at this time whether Builder.io would need to push content to Laserfiche, or if Laserfiche indexes content independently 3. Forms Submission Flow: o Users complete forms on the frontend o Form data is validated client -side for immediate feedback o Data is securely stored and notifications are sent to appropriate staff Architecture Justification The proposed architecture delivers several key advantages specifically aligned with the City of La Quinta's needs: 1. Performance: By implementing a headless architecture with static site generation, we'll deliver page load times typically under 1 second, significantly improving user experience and search engine rankings. 2. Flexibility: The decoupled architecture allows the frontend and backend to evolve independently, ensuring the City can adapt to changing technologies without complete rebuilds. 3. Security: AWS's comprehensive security capabilities combined with our security -first implementation approach provides robust protection for City and citizen data. 4. Scalability: The architecture easily scales to accommodate growing content, increased traffic, and additional functionality without performance degradation. 5. Content Management Simplicity: Builder.io's visual editing experience allows non -technical staff to create and update content with minimal training, maximizing productivity. 6. Accessibility: The Next.js frontend allows us to implement accessibility best practices at the component level, enabling comprehensive WCAG 2.1 AA compliance. Why Solara6 is the Right Team Solara6 brings unique qualifications to implement this architecture for La Quinta: 1. We've successfully implemented similar headless architectures for multiple clients, including those referenced in this proposal. 2. Our team includes certified AWS architects who specialize in secure implementations, ensuring a secure, compliant infrastructure. 3. Our AI -augmented engineering approach reduces development time and cost while improving quality, delivering more value within the City's budget. 4. We maintain deep expertise in accessibility compliance, essential for meeting the City's ADA requirements. 5. Our proven migration methodology ensures a smooth transition from the current proprietary platform with minimal disruption. Project Methodology Solara6 will employ our proven "Crawl, Walk, Jog, Run" methodology, which aligns perfectly with municipal website projects by allowing for incremental value delivery while minimizing risk. Phase 1: Discovery (2 weeks) • Stakeholder Interviews: Conduct sessions with key City departments to understand needs and pain points • Content Inventory: Assess current website content, structure, and usage patterns • Technical Requirements Validation: Confirm integration requirements and technical constraints • User Research: Analyze current site analytics and conduct user interviews if needed • Project Plan Finalization: Develop detailed timeline and resource allocation Phase 2: Engineering Delivery (6-7 weeks) • Sprint 1: Design & Architecture o Information architecture development o Wireframing and prototyping o Visual design concept development o Technical architecture setup o CMS installation and configuration • Sprint 2: Core Development o Component library development o CMS content model implementation o Integration framework development o Base template development o Accessibility foundation implementation o Form builder integration o Calendar functionality o Search implementation o Document repository integration o Department page templates • Sprint 3: Integration & Content o Laserfiche integration • Content migration scripting • Initial content migration • Automated testing implementation • Performance optimization • Content migration completion • Cross -browser testing • Accessibility validation • Load testing • Security testing Phase 3: UAT and Launch (2 weeks) • User Acceptance Testing: Guided testing with City staff • Training: Comprehensive CMS and content management training • Final Adjustments: Address feedback from testing • Launch Preparation: Final checks, redirects, SEO verification • Go -Live: Coordinated launch with monitoring Phase 4: Post -Launch Support (2 weeks) • Hypercare: Intensive monitoring and rapid issue resolution • Performance Monitoring: Ongoing analysis of site performance • User Feedback Collection: Gathering input for potential refinements • Knowledge Transfer: Additional training as needed Project Timeline Phase Timeframe Key Deliverables Discovery Weeks 1-2 Project plan, content inventory, design direction, technical specifications Engineering Delivery Weeks 3-8 Design system, component library, CMS implementation, integrations, migrated content UAT and Launch Weeks 9-10 Testing reports, training materials, production website Post -Launch Support Weeks 11-12 Performance reports, issue resolution, knowledge transfer Estimated Timeline: 12 weeks total (3 months) Projected Start Date: June 24, 2025 (per RFP) Projected Completion Date: September 15, 2025 Risk Management Risk Likelihood Impact Mitigation Strategy Content migration Medium High Early content inventory and test challenges due to current migrations; develop custom migration platform limitations scripts as needed Integration complexity with Medium Medium Early technical discovery with Laserfiche Laserfiche team; implement phased integration approach Stakeholder feedback Medium Medium Establish clear feedback timelines and delays escalation processes; identify key decision -makers upfront Browser compatibility Low Medium Implement comprehensive issues cross -browser testing plan; use progressive enhancement approach Security vulnerabilities Low High Follow security best practices; conduct security audits; implement WAF protection Ongoing Maintenance and Support Following the initial two -week post -launch support period, Solara6 offers tiered maintenance packages to ensure the continued performance, security, and evolution of the City's website. Each package includes: • Regular Security Updates: Updates to components, libraries, and dependencies • Performance Monitoring: Regular analysis of site performance and optimization • Content Support: Assistance with content updates and management • Technical Support: Issue resolution and technical assistance • Hosting Management: Monitoring and management of AWS infrastructure The City can select the appropriate service level based on anticipated needs, with the flexibility to adjust as requirements evolve. 10. Insurance Requirements Acknowledgment Solara6 acknowledges the insurance requirements as specified in Exhibits E and F of the City's Agreement for Contract Services. Upon award of contract, we will provide all required insurance certificates and endorsements. 11. Non -Collusion Affidavit I, Joe Krasko, hereby declare as follows: I am Head of Growth of Solara6, the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the agreement of anyone interested in the proposed agreement; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham proposal. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Proposer Signature: `aol..%J 3C" Proposer Name: Joe Krasko Proposer Title: Head of Growth Company Name: Solara6 Address: 4532 N. Ashland Ave., Chicago, IL 60640 Summary and Conclusion The City of La Quinta deserves a modern, high-performance website that enhances community engagement, streamlines access to services, and reflects the City's unique character. Solara6's proposed solution delivers all these elements through a carefully designed headless architecture that prioritizes user experience, content management simplicity, and long-term scalability. Our team brings extensive experience in website development and performance optimization, with a proven track record of delivering exceptional results for our clients. By leveraging our AI -augmented engineering approach and deep expertise in web performance optimization, we can deliver a superior website while maximizing the value of the City's investment. The proposed implementation timeline of 18 weeks aligns with the City's needs while ensuring sufficient time for thorough discovery, quality development, and comprehensive testing. Our tiered maintenance packages provide flexible options to support the ongoing success of the website long after launch. We are excited about the opportunity to partner with the City of La Quinta on this important project and look forward to discussing our proposal in more detail. Appendix A Anonymized Team Profiles Senior Software Architect Role Architect Client Industry: Financial Services Description of Work Performed Provided architectural guidance and leadership across several complex enterprise initiatives aimed at augmenting and enhancing the customer's banking experience. Worked with stakeholders to translate business objectives into technological solutions, ensuring alignment at all levels. Technologies: NodeJS, NextJS, Redis, Jenkins, Docker, Pingldentity, Apigee, AWS, Kubernetes, OAuth2, C4 (and many more) Role Architect & Principal Engineer Client Industry: Automotive Description of Work Performed Worked with multiple top -tier automotive OEMs to ideate and prototype several "next generation" technologies from in -vehicle interfaces and rapid prototyping tools, to external data collection and aggregation infrastructure, ultimately culminating in several highly visible and newly patented technologies. Technologies: NodeJS, Vue, TypeScript, C, Python, Ruby, AWS Role Architect Client Industry: Various Description of Work Performed Architected and advised several e-commerce implementations and headless migrations for various brands, guiding implementation patterns and best practices. Conducted performance analysis and applied optimization techniques to maximize page performance as measured through Core Web Vitals. Technologies: NodeJS, NextJS, Vue, TypeScript, Edgio Senior Front -End Engineer I Technical Team Lead Role Senior Front -End Engineer & Technical Lead Client Industry: Financial Services Description of Work Performed Led the development of enterprise -level banking web applications, including Secure Message and Bill Center using Next.js and Express. Created scalable and maintainable application structures. Collaborated with stakeholders to translate business needs into technical solutions. Technologies: Next.js, Express, React, TypeScript Role Senior Front -End Engineer & Technical Lead Client Industry: E-Commerce Description of Work Performed Led development teams in creating high-performance web applications for high -profile clients. Architected scalable applications, improving performance metrics and implementing robust API integrations for data flow efficiency. Technologies: Reacl.js, JavaScript, Node.js, TypeScript Role Lead Front -End Engineer Client Industry Various Description of Work Performed Developed internal tools utilizing the latest Al capabilities, created proof -of -concepts (POCs) for new clients, and implemented reusable component libraries. Technologies: React.js, Nextjs, At Tools, Node.js Lead Engineer Role Engineer Client Industry E-Commerce Description of Work Performed Created multiple web properties for sub -brands within the corporate portfolio with an eye toward performance and maintainability. Took the lead development role and mentored another engineer who was new to the technology stack. Technologies React, NextJS, Typescript UX/UI designer Role UX/UI designer Client Industry: Financial Services Description of Work Performed Redesigned the mobile website for a large banking company to provide easy -to -use experiences for their customers managing their accounts and bill payments online from the phones. Defined the improvement strategy with the focus on the actual users needs. Redesigned the user interface visuals, build and delivered the final design proposals with a fully responsive mockup prototype. Role Engineer Client Industry E-Commerce Description of Work Performed Development of an internal tool used for prospecting and in-store customer service operations. Worked with multiple other teams to develop new features including integration with their Point of Sale system by integrating with multiple external APIs and services. Helped to maintain and add new features to a company -wide component library used throughout multiple company initiatives. Technologies React, NextJS, Typescript Role UX/UI designer Client Industry: E-Commerce Description of Work Performed Redesigned the website interface to make the shopping experience more interactive, mobile -friendly and user focused. Conducted preliminary marketing research to identify opportunities and highlighted areas for ux improvements. Redesigned the checkout experiences to eliminate all distractions from making a user conversions. Vibed with At to make UI recommendations and enhancements. Minor touches on the UI style to refresh the interface visuals but maintain the looks & feels of the current branding images. Role Lead Engineer Client Industry: Financial Services Description of Work Performed Created an updated version of a website backed by legacy systems, including custom transformations of the existing content and presentation. Responsible for several new features that increased platform usage, as well as dramatic increases in overall speed and stability of core functionality. Technologies NodeJS, React, Material UI Role Project design lead Client Industry: Flight Booking Description of Work Performed Designing a mobile online flight booking process for a major airline from scratch. Work with the development team to develop the interface design and build the website in an agile manner. Led the A/B testing with live performance data after site launch, identifying opportunities to further improve site conversion rates. Collaborate closely with the clients' design team on site optimization after initial launch. Assisted the team building clickable prototypes for UX testings, developing design iterations for better performance results. Lead Product Manager Role Product Lead Client Industry Banking Description of Work Performed Managed 4MM+ annual program with multi -vendor teams across numerous work streams to deliver corporate banking solutions. Led delivery team through technical design, launch, and long-term maintenance and continuous delivery across three major banking portals. Other Highlights Include: • Led team to define and deliver ADA site improvements to achieve AA rating • Increased ADP Store ratings from 2.2 to 4.8 Role Engagement Leader Client Industry Healthcare Description of Work Performed Oversaw strategy and approach and led delivery for a cutting -edge, multinational site supporting 10 different languages. Managed multi -vendor teams across 8 countries. Guided the team through selection and configuration of the technical stack. Worked with brand and regulatory teams on translation and delivery of the content. launch, and maintenance of all sites. Senior QA manager Role Senior CA Client Industry: Financial Services Description of Work Performed Created a process for testing software in finance. Worked closely with PM and dev teams from the first line of documentation to the deep support stage. Team building, monitoring and managing both manual and automated testing. Reporting and decision making on rolling out the product to the production environment. Support of the released product and interaction with the support engineering teams. Technologies: Ruby, Appium, Selenium, Cucumber Role Senior QA manager Client Industry: E-Commerce Description of Work Performed Managing of whole QA process. Planning, monitoring and reporting of each testing phase. Resolving of P1 problems. Architecture and setup of test automation. Test strategy and test planning. Used At for test case generation, visual regression and bug detection. Technologies: Ruby, Typescript, Cucumber, Selenium, Playwright Role Technical Director Client Industry Advertising Description of Work Performed Staffed and led technical teams delivering multiple complex activations across social, web, and real-time physical advertising properties. Provided technical strategy and systems design, team oversight, and delivered and managed multiple high -traffic brand properties. • Holiday traffic SRE • "NFL Big Game" Sites • Air Travel brands • Gaming platform launch • Automobile Model Launch Role QA team lead Client Industry: Native mobile apps Description of Work Performed Managed QA process. Planning, monitoring and reporting of each testing phase. Resolving of P1 problems. Architecture and setup of test automation. Test strategy and test planning. Technologies: Ruby, Appium, Cucumber