Loading...
2025-29 Visual Edge IT Amendment 1 - IT ServicesMEMORANDUM DATE: August 6, 2025 TO: Jon McMillen, City Manager FROM: Doug Kinley, Management Analyst 4Q!th Cv CALIFORNIA RE: Visual Edge IT - Managed Information Technology Services - Amendment No. 1 Please list the Contracting Party / Vendor Name, any change orders or amendments, and the type of services to be provided. Make sure to list any related Project No. and Project Name. ✓ ✓ ✓ ✓ Authority to execute this agreement is based upon: Approved by City Council on July 1, 2025 -Business 3 City Manager's signing authority provided under the City's Purchasing & Contracting Policy [Resolution No. 2023-008] for budget expenditures of $50,000 or less. City Manager's signing authority provided under the City's Personnel Policy Section 3.2 for temporary employment positions. Department Director's or Manager's signing authority provided under the City's Purchasing Policy [Resolution No. 2023-008] for budget expenditures of $15,000 and $5,000, respectively, or less. Bid Sole Source ✓ Procurement Method (one must apply): RFP n RFQ Select Source ❑ 3 written informal bids Cooperative Procurement Requesting department shall check and attach the items below as appropriate: Agreement payment will be charged to Account No.: 502-0000-60104 (Consultants) Agreement term: Start Date July 1, 2024 End Date June 30, 2029 $1,090,000 Add'I compensation Amount of Agreement, Amendment, Change Order, etc.: .z. Signing authorities listed above are applicable on the aggregate Agreement amount, not individual Amendments or Change Orders! Insurance certificates as required by the Agreement for Risk Manager approval Approved by: myCOI current 10/31/25 - MR Date: 8/7/2025 Bonds (originals) as required by the Agreement (Performance, Payment, etc.) Conflict of Interest Form 700 Statement of Economic Interests from Consultant(s) NOTE: Review the "Form 700 Disclosure for Consultants" guidance to determine if a Form 700 is required pursuant FPPC regulation 18701(2) n Business License No. Expires: Requisition for a Purchase Order has been prepared (Agreements over $5,000) 18495 Calle Tampico I is Quinta, California 92253 I 760 717 1000 I www.laquintaca.gov AMENDMENT NO. 1 TO MANAGED IT SERVICES WITH VISUAL EDGE IT This Amendment No. 1 ("Amendment 1") to Agreement for Contract Services ("Agreement") is made and entered into as of the 1st day of July, 2025, ("Effective Date") by and between the CITY OF LA QUINTA ("City"), a California municipal corporation and VISUAL EDGE IT, a Delaware Corporation ("Contracting Party"). RECITALS WHEREAS, on or about May 8, 2024, the City and Contracting Party entered into a five-year Agreement to provide managed information technology (IT) services for a total not to exceed amount of $2,310,000; the Agreement expires June 30, 2029; and WHEREAS, the City and Contracting Party mutually agree to amend Section 1.1 Scope of Services and related Exhibit A of the Agreement to include additional equipment and professional services related to IT Infrastructure Project Upgrades, as well as essential equipment and professional services for 7 priority projects, increased cybersecurity and data protection, risk reduction, and contingency planning for operational needs; and WHEREAS, the City and Contracting Party mutually agree to amend Section 2.1 Contract Sum and related Exhibit B of the Agreement to increase the total not to exceed compensation amount from $2,310,000 to $3,400,000 for the additional services listed above for the Agreement Term. NOW THEREFORE, in consideration of the mutual covenant herein contained, the parties agree as follows: AMENDMENT In consideration of the foregoing Recitals and the covenants and promises hereinafter contained, and for good and valuable consideration, the sufficiency and receipt of which are hereby acknowledged, the parties hereto agree as follows: 1. Section 1.1 Scope of Services is amended to read as follows: 1.1 Scope of Services. In Compliance with all terms and conditions of this Agreement, Contracting Party shall provide those services related to Managed IT Services, and additional equipment and professional services related to IT Infrastructure Projects Upgrades, as specified in the "Scope of Services" attached hereto as "Exhibit A" and incorporated herein by this reference (the "Services"). Contracting Party represents and warrants that Contracting Party is a provider of first-class work and/or services and Contracting Party is experienced in performing the Services contemplated herein and, in light of such status and experience, Contracting Party covenants that it shall follow industry standards in performing the Services required hereunder, and that all materials, if any, will be of good quality, fit for the purpose intended. For purposes of this Agreement, the phrase "industry standards" shall mean those standards of practice recognized by one or more first-class performing similar services under similar circumstances. 2. "Exhibit A" — Scope of Services is amended to include the additional services detailed in Exhibit A, attached to this Amendment No. 1, and incorporated herein by this reference. 3. Section 2.1 Contract Sum is amended to read as follows: 2.1 Contract Sum. For the services rendered pursuant to this Agreement, Contracting Party shall be compensated in accordance with the following revised "Exhibit B" (the "Schedule of Compensation") in a total amount not to exceed Three Million Four Hundred Thousand Dollars ($3,400,000), for the life of the Agreement, encompassing the Initial and any Extended Terms (the "Contract Sum"), except as provided in Section 1.7. 4. "Exhibit B" — Schedule of Compensation is amended as listed in "Exhibit B," attached hereto and incorporated herein by this reference. In all other respects, the original Agreement shall remain in effect. IN WITNESS WHEREOF, the City and Contracting Party have executed this Amendment No. 1 to the Agreement on the respective dates set forth below. CITY OF LA QUINTA VISUAL EDGE IT, INC. a California municipal corporation a Delaware Corporation JON MciVITLLEN, City Manager City of La Quinta, California SIGNED IN COUNTERPART ERIC STAVOLA, Vice President Managed Services Dated: 7l1/2_0Z-5— Dated: ATTEST: MONIKA RADEVA, Cfty Clerk City of La Quinta, California APPROVED AS TO FORM: WILLIAM H. IHRKE, City Attorney City of La Quinta, California 2. "Exhibit A" — Scope of Services is amended to include the additional services detailed in Exhibit A, attached to this Amendment No. 1, and incorporated herein by this reference. 3. Section 2.1 Contract Sum is amended to read as follows: 2.1 Contract Sum. For the services rendered pursuant to this Agreement, Contracting Party shall be compensated in accordance with the following revised "Exhibit B" (the "Schedule of Compensation") in a total amount not to exceed Three Million Four Hundred Thousand Dollars ($3,400,000), for the life of the Agreement, encompassing the Initial and any Extended Terms (the "Contract Sum"), except as provided in Section 1.7. 4. "Exhibit B" — Schedule of Compensation is amended as listed in "Exhibit B," attached hereto and incorporated herein by this reference. In all other respects, the original Agreement shall remain in effect. IN WITNESS WHEREOF, the City and Contracting Party have executed this Amendment No. 1 to the Agreement on the respective dates set forth below. CITY OF LA QUINTA VISUAL EDGE IT, INC. a California municipal corporation a Delaware Corporation SIGNED IN COUNTERPART JON McMILLEN, City Manager ERIC STAVOLA, Vice President City of La Quinta, California Managed Services Dated: ATTEST: SIGNED IN COUNTERPART MONIKA RADEVA, City Clerk City of La Quinta, California APPROVED AS TO FORM: SIGNED IN COUNTERPART WILLIAM H. IHRKE, City Attorney City of La Quinta, California Dated: August 6, 2025 2. "Exhibit A" — Scope of Services is amended to include the additional services detailed in Exhibit A, attached to this Amendment No. 1, and incorporated herein by this reference. 3. Section 2.1 Contract Sum is amended to read as follows: 2.1 Contract Sum. For the services rendered pursuant to this Agreement, Contracting Party shall be compensated in accordance with the following revised "Exhibit B" (the "Schedule of Compensation") in a total amount not to exceed Three Million Four Hundred Thousand Dollars ($3,400,000), for the life of the Agreement, encompassing the Initial and any Extended Terms (the "Contract Sum"), except as provided in Section 1.7. 4. "Exhibit B" — Schedule of Compensation is amended as listed in "Exhibit B," attached hereto and incorporated herein by this reference. In all other respects, the original Agreement shall remain in effect. IN WITNESS WHEREOF, the City and Contracting Party have executed this Amendment No. 1 to the Agreement on the respective dates set forth below. CITY OF LA QUINTA VISUAL EDGE IT, INC. a California municipal corporation a Delaware Corporation JON McMILLEN, City Manager ERIC STAVOLA, Vice President City of La Quinta, California Managed Services Dated: Dated: ATTEST: MONIKA RADEVA, City Clerk City of La Quinta, California APPROVED AS TO FORM: WILLIAM H. IHRKE, City Attorney City of La Quinta, California Exhibit A Scope of Services Exhibit A incorporated in the Agreement remains in full force and effect. Contracting Party is to provide additional equipment and professional services related to IT infrastructure upgrades. Contracting Party's quotes for 7 additional IT priority projects are attached hereto and incorporated herein by this reference in enclosed Exhibit A: a) City Hall Wi-Fi Upgrades b) UPS Battery Back-ups for Network Racks c) Server Room Clean-up and Server Rack Additions d) Museum Network Clean-up and Build -out e) Server Hardware Replacement and Migration f) Laptop Inventory Replenishment g) Civic Center Campus Park Wi-Fi Upgrades VIsuAL EDGEIT SECURE TECHNOLOGY SOLUTIONS "EXHIBIT A" SCOPE OF SERVICES We have prepared a quote for you City Hall Wifi Upgrades Quote # 034097 Version 1 are 'to City of La Quinta Prepared by: Visual Edge IT Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Hardware Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Description Price Qty Ext. Price Ubiquiti U7 Pro Max Tri Band IEEE 802.11 a/b/g/n/ac/ax/be 8.60 Gbit/s Wireless Access Point - 2.40 GHz, 5 GHz, 6 GHz - MIMO Technology - Multi User MIMO - 1 x Network (RJ-45) - 2.5 Gigabit Ethernet, Gigabit Ethernet - 25 W - Wall Mountable, Ceiling Mounta $388.05 15 $5,820.75 Subtotal: $5,820.75 Visual Edge IT Professional Services Description Price Qty Ext. Price Visual Edge IT Professional Services $15,384.62 1 $15,384.62 Subtotal: $15,384.62 2 Quote # 034097 Version 1 Visual Edge IT 1 3874 Highland Park 1 North Canton, OH 44720 VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement I3 Quote # 034097 Version 1 Visual Edge IT 1 3874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS City Hall Wifi Upgrades Quote Information: Quote #: 034097 Version: 1 Delivery Date: 06/23/2025 Expiration Date: 02/14/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Prepared by: Visual Edge IT Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Hardware Visual Edge IT Professional Services Total: 1 $21,205.37 All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. Visual Edge IT Signature: Name: Christopher Sanchez Title: Technical Account Manager Date: 06/23/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando I4 Quote # 034097 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGEIT SECURE TECHNOLOGY SOLUTIONS We have prepared a quote for you UPS Battery Backups for Network Racks Quote # 034098 Version 1 fitAvataserq City of La Quinta Visual Edge IT Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Hardware Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Description Price Qty Ext. Price APC Smart -UPS C, Line Interactive, 1440VA, Rackmount 2U, 120V, 6x NEMA 5-15R outlets, SmartConnect port, USB and Serial communication, AVR,Graphic LCD - 2U Rack -mountable - 3 Hour Recharge - 10.10 Minute Stand-by - 120 V Input - 120 VAC Output - Sine Wav $939.40 8 $7,515.20 Subtotal: $7,515.20 Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement 2 Quote # 034098 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS UPS Battery Backups for Network Racks Quote Information: Quote #: 034098 Version: 1 Delivery Date: 06/23/2025 Expiration Date: 02/14/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Prepared by: Visual Edge IT Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Hardware Total:) $7,515.20 All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. Visual Edge IT Signature: Name: Title: Christopher Sanchez Technical Account Manager Date: 06/23/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando I3 Quote # 034098 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VISUI4L EDGEII SECURE TECHNOLOGY SOLUTIONS L We have prepared a quote for you Server Room Clean Up and Adding of Server Racks Quote # 034329 Version 1 111 iYTtaif01 City of La Quinta IMS - Image Source Main: 9098904040 Email: csanchez@visualedgeit.com Web: https://imagesourceusa.com/ VIsuAL EDGE I T SECURE TECHNOLOGY SOLUTIONS Visual Edge IT Professional Services Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: https://imagesourceusa.com/ Descripti. Price $17,200.00 Qty 1 Ext. Price $17,200.00 Visual Edge IT Professional Services 2 42U RACKS, PATCH CORDS, STRAPS, MISC EQUIPMENT PROVIDED BY PSI - $6,153.85 (Hardware) SERVER RACK REPLACEMENT AND CLEAN UP REPLACE EXISTING RACK WITH RACK NOT AS DEEP (NEW 42U NAVEPOINT) REMOVE ALL CABLES, PATCH PANELS, SERVERS, SWITCHES OUT OF OLD ONE AND TRANSFER TO NEW ONE INSTALL NEW 42U NAVEPOINT FOR BACKUP. TEST ALL EXISTING EQUIPMENT WORK NEEDS TO BE DONE ON WEEKEND SO CUSTOMER IS NOT DOWN DURING DAY 2 TECHS @ 2 DAYS SAT/SUN - $11046.15 (Labor with Prevailing Wages) Subtotal: $17,200.00 2 Quote # 034329 Version 1 IMS - Image Source 1650 E Hospitality Lane Suite 540 I San Bernardino, CA ,.. VIsuAL EDGE I T SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: https://imagesourceusa.com/ Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement 3 Quote # 034329 Version 1 IMS - Image Source 1650 E Hospitality Lane Suite 540 I San Bernardino, CA • ,.. VIsuAL irEDGE SECURE TECHNOLOGY SOLUTIONS Server Room Clean Up and Adding of Server Racks Quote Information: Quote #: 034329 Version: 1 Delivery Date: 06/23/2025 Expiration Date: 06/27/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: https://imagesourceusa.com/ Prepared by: IMS - Image Source Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Visual Edge IT Professional Services Total: $17,200.00 All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. IMS - Image Source Signature: Name: Title: Christopher Sanchez Technical Account Manager Date: 06/23/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando 4 Quote # 034329 Version 1 IMS - Image Source 1650 E Hospitality Lane Suite 540 I San Bernardino, CA • ,.. VIsuAL EDGEIT SECURE TECHNOLOGY SOLUTIONS We have prepared a quote for you Museum Network Cleanup and Buildout Quote # 035341 Version 1 eT TI TS•(i]- City of La Quinta Visual Edge IT Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Statement of Work Business Objectives City of LaQuinta is looking to have their network rack and cabling cleaned up. Project Brief & Solution Requirements The project will installing a new 18U rack, patch panels, and conduit for cabling. Implementation Visual Edge IT will: Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com • Clean up the backboard where the new rack will be mounted. • Install new 18U 600m-deep lockable wall rack • Remove old 2-post rack and ladder. • Reroute all data cables into the new rack and existing equipment. • Install (2) 48-port patch panels in the new rack. • Terminate data cables. • Run patch cables from patch panels to the switches. • Install two 2-inch EMT conduits at a length of an estimated 150-feet in the museum from the storage room to the workspace as outlined in the PSI quote. • Strap and secure conduit to walls and ceilings as needed. • Install pull strings in the conduit. • Test all connections after deployments City of LaQuinta will: • Provide windows for downtime, coordination with users, any passwords that we do not already have, and access to vendors • Provide access to all systems in the old suite and the new suite • Work with VEIT project engineers throughout the project to ensure the goals are understood and agreed to by all parties • Verify that everything is working correctly after the changes Deliverables • All material including all required RJ45 ethernet cabling, patch cables, patch panels, the 2" EMT conduit, elbows, couplings, straps, and struts are to be provided by PSI as outlined in the quote. Constraints & Assumptions Assumptions • Project Engineers must be knowledgeable about the client's environment as well as the solution being implemented. • Project Engineer must ensure that they have all necessary tools required to implement the technology identified in this project. • This SOW was designed based on information provided at the time of creation. Any changes that take place between SOW creation and the quote being signed could require a project change order. This may cause a delay in the project as additional licensing, labor, and/or quotes may be necessary. • Any deviation from the steps outlined in this SOW will require a project change order. This may cause a delay in the project as 2 Quote # 035341 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com additional licensing, labor, and/or quotes may be necessary. • PSI will perform the work as outlined over an estimated 3 days, and will provide all required materials. Administrative Credentials • Admin rights must be provided to VEIT . Required and Unplanned Down Time • There will be required downtime with this project. • VEIT will do everything to prevent unplanned downtime. Third Parties Coordination • Client will be responsible for coordinating any 3rd-party interaction required. Expected Outcome At the conclusion of the network cleanup project, the City of LaQuinta will have a new rack installed and cabling cleaned up. • The project will not necessarily follow the exact order outlined in the calculator • SOW assumes that all labor can be performed during business hours I3 Quote # 035341 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Visual Edge IT Professional Services Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Descripti. Price Qty Ext. Price Visual Edge IT Professional Services INSTALL NEW 18U 600M DEEP LOCKABLE WALL RACK. CLEAN UP BACKBOARD WHERE NEW RACK WILL GO. REMOVE OLD 2 POST RACK & LADDER, REROUTE ALL DATA CABLES INTO NEW RACK AND EXISTING EQUIPMENT. INSTALL 2 48 PORT PATCH PANELS IN NEW RACK, RE TERMINATE DATA CABLES AND PATCH OVER CABLES TO SWITCHES. NEW PATCH PANELS & PATCH CORDS PROVIDED BY PSI. INSTALL AN ESTIMATED 150FT OF 2 2" EMT CONDUITS IN MUSUEM FROM STORAGE ROOM TO WORKSPACE. STRAP AND SECURE CONDUIT TO WALLS/CEILINGS. INSTALL PULL STRINGS IN BOTH CONDUITS. 2 TECHS @ AN ESTIMATED 3 DAYS - $13,961.54 (Labor with prevailing wages) ALL MATERIAL INCLUDING 2" EMT CONDUIT/2" 90 ELBOWS/COUPLINGS/STRAPS/STRUT PSI TO PROVIDE. - $3,569.23 (Hardware) $17,530.77 1 $17,530.77 Subtotal: $17,530.77 I4 Quote # 035341 Version 1 Visual Edge IT 1 3874 Highland Park 1 North Canton, OH 44720 VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Consumption -Based Usage and Billing: • Pricing is based on actual usage, and estimates provided are for reference only. Final charges may differ from initial estimates due to variations in usage. Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement. I5 Quote # 035341 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Museum Network Cleanup and Buildout Quote Information: Quote #: 035341 Version: 1 Delivery Date: 06/23/2025 Expiration Date: 06/27/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Prepared by: Visual Edge IT Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Visual Edge IT Professional Services Total:) $17,530.77 All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. Visual Edge IT Signature: Name: Title: Christopher Sanchez Technical Account Manager Date: 06/23/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando 6 Quote # 035341 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGEIT SECURE TECHNOLOGY SOLUTIONS We have prepared a quote for you Server Hardware Replacement & Migration Quote # 036709 Version 1 eT TITif[i]- City of La Quinta Visual Edge IT Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Statement of Work Business Objectives The City of La Quinta has approximately 18 servers in production that are a mix of physical and virtual servers. The virtual servers are in a VMWare cluster with a SAN as backend storage. The hardware has become aged and is starting to experience technical deficiencies and the city would like to see an option for upgrading the infrastructure. The proposed solution is to implement a Scale Hypervisor system to replace the aging physical servers and SAN. The Scale solution will reduce the number of existing physical servers and SAN into one three node configuration that includes the compute and storage functionality. Project Brief and Solution Requirements The project will consist of performing the tasks as stated above, and in more detail, below. Implementation Visual Edge IT Responsibilities: • Install and configure a new Scale Hypervisor system • Meet with client to plan the migration process — order of servers, schedule, downtime, and testing o Each server will be tested after being migrated. Testing will include starting up the new virtual server, verifying domain login, verifying IP address, verifying that there are no critical server errors, and verifying access to the rest of the network o Any application testing will need to be completed by the client • Migrate and test servers based on the agreed upon plan • Provide information for e-cycling the hardware (physical servers and SAN) Client Responsibilities: • Provide a dedicated user/team to work with the VEIT team throughout the project to ensure the goals are understood and agreed to by all parties • Provide a dedicated user/team to work with the VEIT team during the testing phases of the project to verify user acceptance • Provide windows for downtime, coordination with users, and any passwords that we do not already have • Provide admin access to all systems as needed Visual Edge IT Responsibilities: • Install and configure a new Scale Hypervisor system • Meet with client to plan the migration process — order of servers, schedule, downtime, and testing o Each server will be tested after being migrated. Testing will include starting up the new virtual server, verifying domain login, verifying IP address, verifying that there are no critical server errors, and verifying access to the rest of the network o Any application testing will need to be completed by the client • Migrate and test servers based on the agreed upon plan • Provide information for e-cycling the hardware (physical servers and SAN) Client Responsibilities: • Provide a dedicated user/team to work with the VEIT team throughout the project to ensure the goals are understood and agreed to by all parties • Provide a dedicated user/team to work with the VEIT team during the testing phases of the project to verify user 2 Quote # 036709 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com acceptance • Provide windows for downtime, coordination with users, and any passwords that we do not already have • Provide admin access to all systems as needed Constraints & Assumptions Assumptions • The SOW assumes that all physical servers (outside of the VMWare hosts) will be migrated to the Scale Hypervisor, along with all virtual servers. • This SOW was designed based on information in place at the time of creation. Any changes that take place between SOW creation and the quote being signed could require a project change order. This may cause a delay in the project as additional licensing, labor, and/or quotes may be necessary. • Any deviation from the steps outlined in this SOW will require a project change order. This may cause a delay in the project as additional licensing, labor, and/or quotes may be necessary. Administrative Credentials • Admin rights must be provided to VEIT Required and Unplanned Down Time • There will be required downtime with this project • VEIT will do everything to prevent unplanned downtime Third Parties Coordination • The client will be responsible for coordinating and paying for any 3rd-party interaction required. Expected Outcome The project will be considered complete once the following parameters have been met: • Scale Hypervisor system installed and configured • All physical production servers migrated to Scale • All virtual servers migrated to Scale • All servers tested after the migrations Scale Description Price Qty Ext. Price Scale Computing Server XEON SP CPU 3X HDDHC1350 CHASSIS 8C/16T 2.8GHZ 2666MT/SINTEL XEON SILVER 4309Y 32GB DDR4 3200 MHZ RDIMM32GB DDR4 RDIMM 7.68TB 3.5IN SATA SSD7.68TB 3.5IN SATA SSD $80,811.26 1 3 3 18 3 $80,811.26 I3 Quote # 036709 Version 1 Visual Edge IT 13874 Highland Park 1 North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Scale Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Description Price Qty Ext. Price "12TB 3.5IN SAS HDDI2TB 3.5IN SAS HDD INTEL E810-XXVDA4 SFP284-PORT 10/25GB SCALE COMPUTING 4-PORT 10/25Gb SFP28 NIC SC HYPERCORE 60 MONTH PROFESSIO ESSENTIALS SOFTWARE AND SUPP SC HYPERCORE 60 MONTH PROFESSIO ESSENTIALS SOFTWARE AND SUPPORT 5YR LICS AND SW SC//FLEET LICS MANAGER - 5 CLUSTER 5YR LICS AND SW SC//FLEET LICS MANAGER - 5 CLUSTER 5YR HW WARRANTY SVCS 5YR HW WARRANTY SVCS SUP ADV OS INSTL SVC HW AND SW SVCS SCALECARE SVC- SUP ADV OS INSTL SVC HW AND SW SVCS SCALECARE SVC-ADV OS INSTALL VMWARE REPLACE PARTNER PROMO SVCS OFFER PER CUSTOMER MARKETNG DISC SOFTWARE SERVICES ADVANCED TRAINING QHAT PROMO HC3 MOVE POWERED BY DT SVCS WINDOWS/LINUX SE SC//HYPERCORE ADV TRAINING CLAS SC//HYPERCORE ADV TRAINING CLAS 9 3 1 1 1 1 1 1 1 Subtotal: $80,811.26 Visual Edge IT Professional Services Descripti Price Qty Ext. Price Visual Edge IT Professional Services $6,890.00 1 $6,890.00 Subtotal: $6,890.00 I4 Quote # 036709 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Consumption -Based Usage and Billing: • Pricing is based on actual usage, and estimates provided are for reference only. Final charges may differ from initial estimates due to variations in usage. Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement. I5 Quote # 036709 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Server Hardware Replacement & Migration Quote Information: Quote #: 036709 Version: 1 Delivery Date: 06/23/2025 Expiration Date: 07/10/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Prepared by: Visual Edge IT Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Scale Visual Edge IT Professional Services Total: 1 $87,701.26 All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. Visual Edge IT Signature: Name: Christopher Sanchez Title: Technical Account Manager Date: 06/23/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando 6 Quote # 036709 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGEIT SECURE TECHNOLOGY SOLUTIONS We have prepared a quote for you Laptop Inventory Replenishment (25/26) Quote # 036938 Version 1 eT TI TS•(i]- City of La Quinta Visual Edge IT Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Hardware Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Description Price Qty Ext. Price Lenovo ThinkPad P14s Gen 5 Mobile Workstation Lenovo ThinkPad P14s Gen 5 14.5" Mobile Workstation - WQXGA - Intel Core Ultra 7 165H - vPro Technology- 32 GB - 1 TB SSD - English Keyboard - Black $2,101.96 20 $42,039.20 Subtotal: $42,039.20 Software Description Price Qty Ext. Price Lenovo Premier Support Plus - 5 YR Extended Service Lenovo Premier Support Plus - Extended Service (Upgrade) - 5 Year - Service $418.28 20 $8,365.60 Subtotal: $8,365.60 2 Quote # 036938 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Consumption -Based Usage and Billing: • Pricing is based on actual usage, and estimates provided are for reference only. Final charges may differ from initial estimates due to variations in usage. Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement. I3 Quote # 036938 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Laptop Inventory Replenishment (25/26) Quote Information: Quote #: 036938 Version: 1 Delivery Date: 06/23/2025 Expiration Date: 07/23/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Prepared by: Visual Edge IT Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Hardware Software Total: 1 $50,404.80 This agreement shall be enforceable from date of signing and shall remain in effect through no less than 36 consecutive monthly payments for Visual Edge IT Managed Services. All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. Visual Edge IT Signature: Name: Title: Christopher Sanchez Technical Account Manager Date: 06/23/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando I4 Quote # 036938 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGEIT SECURE TECHNOLOGY SOLUTIONS We have prepared a quote for you Civic Center Campus Park Wifi Quote # 034096 Version 1 'to City of La Quinta Prepared by: Visual Edge IT Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Statement of Work 1 Business Objectives Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com To provide extended wireless coverage across the Civic Center campus and park area by installing outdoor -grade Wi-Fi access points. 1 Implementation 1. Hardware Installation: o Install five (5) Ubiquiti E7 Audience access points on the rooftops of the following buildings: • Library (2 units) • Wellness Center (1 unit) • City Hall (2 units) o Mounting will ensure optimal signal distribution across the open outdoor areas of the Civic Center and adjacent park. 2. Cabling: o Run outdoor -rated CAT6 cabling from each rooftop AP location to the nearest network switch within each building. o Cable runs will be secured, weatherproofed, and tested to ensure reliability and performance. 3. Switch Integration: o Terminate and patch each CAT6 run into an available port on the building's existing switch infrastructure. o Confirm PoE (Power over Ethernet) functionality for each AP. 4. Testing & Validation: o Conduct signal and performance testing post -installation. o Validate full coverage across targeted outdoor areas. I Deliverables • Fully installed and functional Ubiquiti E7 Audience AP network • Cabling tested and documented • Basic support documentation for IT reference 2 Quote # 034096 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL IT EDGE SECURE TECHNOLOGY SOLUTIONS Visual Edge IT Professional Services Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Description Price Qty Ext. Price Visual Edge IT Professional Services (Labor) $9,230.77 1 $9,230.77 Subtotal: $9,230.77 Managed IT Services and Projects Overview Terms of Agreement • This agreement is between City of La Quinta, herein referred to as Client, and Visual Edge IT, hereinafter referred to as Service Provider. • This agreement will be effective upon the date signed, unless otherwise stated. • Contract prices and fees may be subject to change after the initial and subsequent terms. • The Professional Services hours listed in the proposal are an approximation of the project requirements as described by the client. • The actual cost may change after commencement of the project if unforeseen circumstances are encountered. • The client will be informed of any changes in cost in advance. • Any additional services requested by the company that are not covered by the project parameters will incur additional fees. Payment Terms: Current Clients: • VEIT may require milestone (progress) billing for labor for projects projected to last longer than 30 days. • Hardware will be invoiced upon delivery to the customer. • New customers (or previous customers who have not had an invoice generated in more than 12 months), or customers with current or previous payment challenges, a deposit invoice will be generated for the full invoice amount. NET New Clients: • 100% of order invoice total payment must be received before any product is ordered or any work begins. • For projects projected to last longer than 30 days, milestone invoicing will be defined and completed. For Managed Services/Onboarding: • 100% of Onboarding fee will be invoiced and received before onboarding can begin. The first MRR invoice will be sent 30 days after onboarding begins. Deposit Exceptions: • Public, State, City, Federal, Nation, and Educational entities - must provide a Purchase Order. • Leases, Project and Implementation -As -A -Service, and Installation Payment Agreement orders — must have signed agreements. Taxes, Shipping, and Fees • This Quote is valid for a period of 30 days. • We reserve the right to cancel orders arising from pricing changes, availability, or other updates or errors. • We specifically disclaim any and all warranties, expressed or implied, including but not limited to any licensed products. • We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, nor for incidental or consequential merchantability or fitness of purpose, nor damages related to this agreement I3 Quote # 034096 Version 1 Visual Edge IT 13874 Highland Park I North Canton, OH 44720 VIsuAL EDGE IT SECURE TECHNOLOGY SOLUTIONS Civic Center Campus Park Wifi Quote Information: Quote #: 034096 Version: 1 Delivery Date: 06/25/2025 Expiration Date: 07/31/2025 Prepared for: City of La Quinta 78495 Calle Tampico La Quinta, CA 92253 Gilbert Villalpando (760) 777-7000 gvillalpando@laquintaca.gov Main: (866) 863-2266 Email: csanchez@visualedgeit.com Web: www.visualedgeit.com Prepared by: Visual Edge IT Chris Sanchez (866) 863-2266 csanchez@visualedgeit.com One Time Payment Summary Description Amount Visual Edge IT Professional Services Total: $9,230.77 All services will be invoiced in the month services begin and will be invoiced until service is terminated. All taxes, shipping, and handling fees on quote are estimated. Billing Invoice will have all actual taxes, shipping and fees. By endorsing, you agree that you have read and accept the Terms and Conditions of the Master Services Agreement v. 2024.01. Visual Edge IT Signature: Name: Title: Christopher Sanchez Technical Account Manager Date: 06/25/2025 City of La Quinta Signature: Name: Date: Gilbert Villalpando I4 Quote # 034096 Version 1 Visual Edge IT 1 3874 Highland Park 1 North Canton, OH 44720 Exhibit B Schedule of Compensation With the exception of compensation for Additional Services, provided for in Section 2.3 of this Agreement, the maximum total compensation to be paid to Contracting Party under this Agreement during the life of the contract is Three Million Four Hundred Thousand Dollars ($3,400,000) ("Contract Sum"). The Contract Sum shall be paid to Contracting Party in installment payments made on a monthly basis and in an amount identified in Contracting Party's schedule of compensation originally attached for the work tasks performed and properly invoiced by Contracting Party in conformance with Section 2.2 of the Original Agreement. Fiscal Year Services Approved Budget Additional Services Proposed Budget 2023/24 Onboarding Costs S 49.178 Infrastructure S 11.059 S 60.237 2024/25 IT Services S 398.136 Security/Infrastructure S387.337 S 785.473 2025/26 IT Services S 398.136 Security/Infrastructure S317.768 S 715.904 2026/27 IT Services S 398.136 Security S106.979 S 505.115 2027/28 IT Services (5% increase) S 418.043 Security S 112.328 S 530.371 2028/29 IT Services (5% increase) S 438.945 Security S117.945 S 556.890 N/A Contingency S 209.426 Contingency 36.584 S 246.010 Total: $2.310,000 Total: 1,090,000 $3,400,000 BUSINESS SESSION ITEM NO. 3 City of La Quinta CITY COUNCIL MEETINC July 1, 2025 STAFF REPORT AGENDA TITLE: APPROVE AMENDMENT NO. 1 TO AGREEMENT FOR CONTRACT SERVICES WITH VISUAL EDGE IT FOR (1) MANAGED INFORMATION TECHNOLOGY SERVICES, AND (2) ADDITIONAL EQUIPMENT AND PROFESSIONAL SERVICES RECOMMENDATION Approve Amendment No. 1 to Agreement for Contract Services with Visual Edge IT for (1) Managed Information Technology Services, and (2) additional equipment and professional services; and authorize the City Manager to execute the amendment. EXECUTIVE SUMMARY • On May 7, 2024, following the competitive Requests for Proposals (RFP) procurement process, Council approved a five-year agreement with Visual Edge IT for managed information technology (IT) service, comprehensive technology support, cybersecurity management, and IT infrastructure maintenance. • Over the last year, staff identified critical IT infrastructure needs requiring immediate attention, including server hardware replacement, network security upgrades, cybersecurity, facility Wi-Fi improvements, and equipment modernization to maintain operational continuity and security standards. • Amendment No. 1 (Attachment 1) proposes to add the IT infrastructure upgrades noted above to the agreement's scope of work along with updated annual security services costs, and increase compensation by $1,090,000, for a total not to exceed amount of $3,400,000 million for the agreement term. MPACT Proposed Amendment No. 1, if approved, amends the agreement's scope of work to include additional security services and imperative IT infrastructure upgrades, and provides an increase of $1,090,000, for a total not to exceed compensation of $3,400,000 for the agreement term as detailed in the table below. Funds are available and budgeted in Account No. 502-0000-60104 (Consultants) for services, Account Nos. 502-0000- 80100 and 502-0000-80103 (Machinery and Equipment and Computers) for hardware, and Account No. 502-0000-60301 for software purchases. 147 Fiscal Year Services Approved Budget Additional Services Proposed Budget 2023/24 Onboarding Costs S 49.178 Infrastructure $ 11.059 S 60.237 2024/25 IT Services S 398.136 Security/Infrastructure S387.337 S _785.473 2025/26 IT Services S 398.136 Security/Infrastructure S317.768 S 715.904 2026/27 IT Services S 398.136 Security $106.979 S 505.115 2027/28 IT Services I596 increase) $ 418,043 Security S 112.328 S 530,371 2028/29 IT Services i5%increase) S 438.945 Security $117.945 S 556.890 N/A Contingency S 209.426 Contingency 36.584 S 246.010 Total: $2,310.000 Total: 1,090.000 $3,400.000 BACKGROUND/ANALYSIS In February 2024, staff published an RFP for IT services and received 13 responses. Four firms were interviewed, and Visual Edge IT was selected as the top contender. On May 7, 2024, Council approved a five-year agreement with Visual Edge IT for Managed IT Services for a not to exceed amount of $2,310,000. The agreement provides comprehensive IT support, including network management and monitoring, cybersecurity management, user support, mobile device management, Office 365 administration, and IT infrastructure and system maintenance. Visual Edge IT has successfully implemented the initial onboarding phase and has been providing ongoing managed services since July 2024. The company maintains an onsite full-time network engineer and IT technician at City facilities, with additional 24/7 remote helpdesk support. Staff has conducted a comprehensive assessment of the City's IT infrastructure with Visual Edge IT and identified several critical areas requiring immediate attention to maintain operational continuity, enhance security, and support growing technology demands: Infrastructure Modernization: The City's server hardware, originally installed late 2016, has reached its end -of -life and requires replacement to prevent system failures and maintain support coverage. The proposed Scale Hypervisor system will consolidate 18 aging physical and virtual servers into a modern three -node configuration, improving reliability and reducing maintenance requirements. Network Security and Capacity: Current network infrastructure requires upgrades to support increased data demands and implement enhanced security protocols. The City Hall Wi-Fi upgrade will provide modern 802.11ax/be wireless technology with tri-band capabilities, while UPS battery backup systems will ensure network continuity during power disruptions. 148 Facility Infrastructure: Both the main server room and museum facility require network infrastructure improvements. The server room cleanup project will replace aging equipment racks and improve cable management, while the museum network buildout will provide modern connectivity to support public services and facility operations. Equipment Refresh: The proposed laptop inventory replenishment addresses the need to replace aging workstations with modern devices that support current software applications and security requirements. All proposed projects align with industry best practices for municipal IT infrastructure and are essential for maintaining the City's operational capabilities. The equipment and services outlined in the amendment will be procured through Visual Edge IT in accordance with the City's Purchasing and Contracting Policy, which permits contract amendments for additional services when they are related to existing contract scope of work and authorized by the contract provisions. Proposed Amendment No. 1, if approved, amends the agreement's scope of work to include additional security services and imperative IT infrastructure upgrades, as detailed above, and provides an increase of $1,090,000, for a total not to exceed compensation of $3,400,000 for the agreement term as detailed in the Fiscal Impact section of this report. . TERNATIVES Council may elect not to approve this amendment. However, delaying these critical infrastructure improvements would result in increased risk of system failures, potential security vulnerabilities, and potential service disruptions to City operations and public services. Staff does not recommend this alternative. Prepared by: Doug Kinley III, Senior Management Analyst Approved by: Gilbert Villalpando, Director of Business Unit and Housing Development Attachment: 1. Amendment No. 1 to Agreement with Visual Edge IT 149