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Citiguard, Inc
iTM tiguard Response to: REF: SECURITY GUARD PATROL March 25, 2026 Howard Fridkin, Director of Contracts and Procurements Citiguard, Inc. 5550 Topanga Canyon Blvd., Ste. 310 Woodland Hills, CA 91367 Lisa Chastain, Public Safety Management Analyst City of La Quinta 78495 Calle Tampico La Quinta, California 92253 Dear Ms. Chastain: On behalf of Citiguard, Inc., I am pleased to submit our proposal to provide dedicated unarmed security services in support of the City of La Quinta's Short -Term Vacation Rental (STVR) monitoring program. Citiguard appreciates the opportunity to partner with the City in helping maintain a safe, orderly, and respectful environment for residents, visitors, and property owners throughout the community. Citiguard understands that the City is seeking a professional security presence to patrol STVR properties, respond to complaints received through the STVR hotline, verify violations, and assist Code Compliance by documenting incidents and coordinating with local contacts and law enforcement when necessary. Our security personnel are trained in municipal code awareness, professional communication with guests and residents, conflict de-escalation, and detailed incident documentation —ensuring that issues such as noise complaints, occupancy violations, or unauthorized rentals are addressed promptly and professionally. Citiguard officers also understand the importance of maintaining visibility, monitoring suspended properties for unauthorized activity, and reporting hazards or criminal behavior observed during patrol operations. Citiguard has extensive experience supporting municipal agencies, business districts, and public safety organizations throughout California. Our current and past clients include the California Lottery, the City of Coachella, the San Diego Hillcrest Business Association, and the Bakersfield Police Department. Through these partnerships, our officers work closely with city officials, code compliance staff, and law enforcement to maintain safe and orderly environments while ensuring professional and consistent reporting practices. itiguard The Citiguard office that will oversee and service this project is located at: 333 E Palm Canyon Dr., Palm Springs, CA 92264. Citiguard certifies that all information and pricing contained in this proposal shall remain valid for a period of not less than ninety (90) days from the proposal submission date. Citiguard further certifies that any individual assigned to perform work under this contract will be free of any conflicts of interest with the City of La Quinta. Citiguard appreciates the opportunity to submit our proposal and looks forward to the possibility of supporting the City of La Quinta with a responsive, professional, and community - focused STVR monitoring program. Respectfully submitted, Howard Fridkin, Dir. of Contracts and Procurements Authorized to execute documents on behalf of Citiguard, Inc. Tel: 800-613-5903 Email: howard@citiguardinc.com 800-613-5903 / www.Citiguardinc.com itiguard - REF: Security Guard Patrol Responding with Precision and Innovation for Cif of La Quinta Strategic Excellence Unveiled C... itiguard' TABLE OF CONTENTS FIRMS BACKGROUND, QUALIFICATIONS, AND EXPERIENCE, INCLUDING THE FOLLOWING..........................................................................................1-7 REFERENCES OF CALIFORNIA GOVERNMENT AGENCIES (PREFERABLY CITIES UTILIZING)..........................................................................................7-11 STAFFING AND PROJECT ORGANIZATION.............................................11-14 SUBCONTRACTING SERVICES..................................................................14 DISCLOSURES.........................................................................................15 ACKNOWLEDGEMENT OF INSURANCE REQUIREMENTS (ATTACHMENT 2)....15 Appendices (attached): DETAILED PRICING SCHEDULE AND COMPLEMENTARY SERVICE OFFERINGS INSURANCE REQUIREMENTS ACKNOWLEDGEMENT NON -COLLUSION AFFIDAVIT FORM ACKNOWLEDGEMENT OF RECEIPT OF ADDENDA CITIGUARD PPO LICENSE CITIGUARD COI CITIGUARD W-9 CITIGUARD REFERENCE LETTERS (6) 800-613-5903 / www.Citiguardinc.com itiguard " #* 0 * -1- FIRMS BACKGROUND, QUALIFICATIONS, AND EXPERIENCE, INCLUDING THE FOLLOWING Citiguard, Inc. is a California -licensed private patrol operator with 19 years of experience providing professional security services to municipal agencies, government facilities, transportation organizations, educational institutions, and public entities throughout the State of California. Over the course of nearly two decades, Citiguard has built a reputation for reliability, professionalism, and responsive security management in complex public -sector environments. Today, Citiguard employs more than 1,050 licensed security officers supported by over 180 administrative and management personnel, providing the operational depth and staffing resources necessary to support large municipal programs and multi -site security deployments. Our executive leadership team brings over 90 years of combined security and operational experience, ensuring disciplined oversight, regulatory compliance, and effective program management for every contract we serve. Citiguard maintains 15 operational locations across California, including Woodland Hills, Los Angeles, Costa Mesa, Irvine, Rancho Cucamonga, San Diego, Palm Springs, Sacramento, Oroville, Redding, San Francisco, Oakland, San Jose, Fresno, and Bakersfield. This statewide presence allows Citiguard to deploy personnel efficiently, provide responsive supervision, and maintain reliable service for municipal, county, and state clients. Our Palm Springs regional office enables us to efficiently support security programs throughout the Coachella Valley, ensuring timely staffing, rapid response, and consistent oversight for the City of La Quinta. The company provides security services for numerous city, county, and state government agencies, as well as major public institutions. Our current and past clients include organizations such as the California Lottery Association, Los Angeles County Probation Department, Marin County Airport, transit districts throughout California, and several of the largest public school districts in the nation, including Fresno Unified School District and Pasadena Unified School District. Citiguard also maintains strong working relationships with multiple municipal jurisdictions throughout California, including City of Torrance, City of Coachella, County of Orange / Santa Ana regional agencies, and the City of Oxnard, among others. These partnerships demonstrate our ability to operate successfully within municipal environments that require professionalism, responsiveness, and consistent coordination with local government staff and law enforcement agencies. Unlike many security providers, Citiguard performs all services exclusively with our own personnel and management team. We do not utilize subcontractors, ensuring that all assigned officers operate under consistent training standards, direct supervision, and unified operational protocols. This approach allows Citiguard to maintain accountability, service quality, and reliable contract performance. 800-613-5903 / www.Citiguardinc.com itiguard " to�*-- -2- Our experience supporting municipal patrol operations —including complaint response programs, incident documentation, community interaction, and coordination with code enforcement and law enforcement agencies —closely aligns with the operational requirements of the City of La Quinta's Short -Term Vacation Rental (STVR) monitoring program. (a) Number of years in business: 19 years (b) Taxpayer identification number: 90-1003623 (c) Number of years providing security services: 19 years (d) Key Personnel The following personnel will provide operational oversight and management support for the City of La Quinta STVR patrol program, if awarded. Sami Nomair President — Citiguard, Inc. Sami Nomair founded Citiguard in 2007 and provides executive leadership and strategic oversight for the company's statewide operations. Under his leadership, Citiguard has developed a strong reputation for delivering professional security services to municipal agencies, public facilities, and government organizations throughout California. Mr. Nomair maintains close working relationships with law enforcement and public safety partners to ensure Citiguard's operational strategies remain aligned with community safety priorities. For the City of La Quinta, he will provide executive oversight to ensure consistent service delivery, operational accountability, and responsiveness to City staff. Educational Background: Bachelor's Degree in Business Management University of California, Los Angeles — 2011 Steven Barragan Regional Manager Steven Barragan oversees Citiguard's regional operations and ensures security services are delivered in accordance with company standards and regulatory requirements. His responsibilities include operational audits, personnel deployment, field supervision coordination, and performance monitoring. 800-613-5903 / www.Citiguardinc.com itiguard " -3- Mr. Barragan ensures compliance with California Bureau of Security and Investigative Services (BSIS) regulations while maintaining strong communication with supervisory personnel and clients. For the City of La Quinta, he will provide regional oversight and operational support for the STVR patrol program. Educational Background: Master's Degree in Computer Science California Institute of Technology (Caltech) Henry Linares Project Manager Henry Linares will serve as Project Manager responsible for day-to-day management of the City of La Quinta assignment if awarded. A former United States Marine Corps Sergeant, Mr. Linares brings extensive leadership, crisis management, and operational coordination experience. He will supervise field personnel, review incident reports, coordinate scheduling, and maintain communication with City staff and local authorities when necessary. Educational Background: Bachelor's Degree in Executive Management University of San Diego Michael Quinonez Director of Security Operations & Training Michael Quinonez oversees Citiguard's operational training programs and ensures personnel assigned to client contracts receive comprehensive instruction in incident reporting procedures, de-escalation techniques, emergency response, and professional public interaction. For the City of La Quinta, Mr. Quinonez will ensure assigned officers receive training related to complaint verification procedures, municipal code awareness, and effective communication with residents and visitors. Educational Background: Bachelor of Arts in Criminal Justice University of Nevada, Las Vegas 800-613-5903 / www.Citiguardinc.com itiguard " -4- Bashir Oriakhil Quality Assurance Director Bashir Oriakhil oversees Citiguard's quality assurance program and ensures that all client contracts meet established service standards. His responsibilities include operational audits, performance monitoring, incident report review, and regulatory compliance oversight. For the City of La Quinta, Mr. Oriakhil will provide quality control monitoring and performance evaluation to ensure consistent service delivery. Educational Background: Bachelor's Degree in Business Information Systems University of Kabul Howard Fridkin Director of Contracts and Procurement Howard Fridkin oversees contract administration, procurement coordination, and compliance monitoring for Citiguard's public agency agreements. He ensures contract requirements, reporting procedures, and operational expectations are clearly implemented and maintained. Mr. Fridkin will serve as a primary administrative liaison for the City of La Quinta, supporting contract compliance and communication between Citiguard and City staff. Educational Background: Master of Business Administration (MBA) University of California, Los Angeles Aurora Olmos Senior Accounts Manager Aurora Olmos oversees client relations and service coordination across Citiguard accounts. She ensures consistent communication with clients, monitors service performance, and coordinates staffing resources to maintain operational efficiency. For the City of La Quinta, Ms. Olmos will assist with account coordination, reporting oversight, and client communication support to ensure responsive service delivery. 800-613-5903 / www.Citiguardinc.com itiguard " -5- (cont'd.) Educational Background: Master's Degree in Financial Economics & Performance Studies in Management University of California, Santa Cruz Security Personnel Citiguard employs security officers who are highly trained, experienced, and committed to professional public service. All personnel assigned to the City of La Quinta will meet California Bureau of Security and Investigative Services (BSIS) licensing requirements and undergo comprehensive background screening. Citiguard officers possess a minimum of a high school diploma, with many holding college degrees, military service backgrounds, or prior law enforcement experience. Our hiring standards require a minimum of five years of prior security experience, or three years of relevant military or law enforcement service, ensuring officers are experienced, disciplined, and capable of operating independently in field assignments. Officers are fluent in English and Spanish, enabling effective communication with residents, visitors, and property representatives. Training emphasizes professional public interaction, conflict de-escalation, behavioral recognition, and accurate incident documentation. Personnel also receive training in emergency preparedness and response procedures, including: • Medical emergency response • Crisis management and evacuation procedures • Fire and earthquake response • Suspicious activity recognition • Bomb threat and active shooter protocols Officers utilize CitiTrac digital reporting technology and Wolfcom body -worn camera systems to document patrol activity and incidents accurately, ensuring transparency, accountability, and reliable reporting for City staff. Understanding of La Quinta's STVR Enforcement Challenges Citiguard understands that short-term vacation rental programs in resort communities such as La Quinta can create unique enforcement challenges. These may include late -night noise complaints, unauthorized gatherings, parking violations, occupancy concerns, and repeated complaints from neighboring residents. 800-613-5903 / www.Citiguardinc.com itiguard ' -6- Effective STVR monitoring requires personnel who can respond quickly, verify complaints objectively, interact professionally with guests unfamiliar with local regulations, and document violations clearly for Code Compliance staff. It also requires officers who can maintain a calm and diplomatic presence while protecting neighborhood quality of life. Citiguard's personnel are trained to address these situations through professional communication, conflict de-escalation, and accurate documentation, ensuring that City staff receive the information necessary to enforce municipal code requirements. Operational Approach for the City of La Quinta STVR Patrol Program If awarded the contract, Citiguard will deploy a dedicated unarmed patrol officer assigned to the City's Short -Term Vacation Rental (STVR) monitoring program during the designated Friday through Sunday evening shifts. The assigned officer will patrol STVR properties, respond to hotline complaints, verify reported violations, and document incidents in accordance with City procedures and municipal code requirements. Officers will interact professionally with guests, property representatives, and residents while encouraging voluntary compliance whenever possible. When violations are confirmed, personnel will notify property contacts, document the incident thoroughly, and provide detailed reports for Code Compliance staff. Officers will also monitor suspended STVR properties, report unauthorized rental activity, and contact law enforcement when safety concerns arise. All patrol activity, contacts, and incidents will be documented using Citiguard's CitiTrac digital reporting system, ensuring accurate and timely information is available to support the City's enforcement efforts. Through proactive patrol, professional interaction, and structured reporting, Citiguard will support the City of La Quinta's efforts to maintain neighborhood quality of life while ensuring compliance with STVR regulations. Citiguard combines experienced personnel, structured reporting systems, and proven municipal patrol expertise to support the City of La Quinta's STVR compliance program while maintaining a professional presence within residential neighborhoods. (e) Firm Ownership and Incorporation Owner / President: Sami Nomair State of Incorporation: California Date of Incorporation: May 29, 2013 Corporate Number: #3570516 800-613-5903 / www.Citiguardinc.com itiguard" -7- (f) Parent Company Citiguard, Inc. is an independent corporation and not a subsidiary of a parent company. REFERENCES OF CALIFORNIA GOVERNMENT AGENCIES (PREFERABLY CITIES UTILIZING) The following references represent California government agencies and municipalities that have engaged Citiguard for professional security services. These partnerships demonstrate our experience supporting public -sector environments that require reliable patrol operations, incident documentation, and responsive coordination with government personnel. MARIN COUNTY AIRPORT (GNOSS FIELD) Agency Contact: David Lawlor, Purchaser Phone: (415) 473-4217 Email: david.lawlor@marincounty.gov Citiguard Project Manager: Henry Linares Contract Start Date: August 2024 Contract Term: Ongoing Services Provided: Citiguard provides nightly security patrol services at Marin County Airport (Gnoss Field), maintaining a visible security presence from 8:00 PM to 6:00 AM, seven days per week. Officers patrol airport facilities to deter unauthorized activity, monitor property, and report suspicious or unlawful behavior. In the event of emergencies such as fire, theft, vandalism, or safety concerns, Citiguard personnel notify airport management and coordinate with emergency responders when necessary. Patrol operations are conducted using a fully equipped patrol vehicle, and detailed nightly activity reports are provided to airport management. 800-613-5903 / www.Citiguardinc.com itiguard " t4w�.-- -$- CITY OF ALAMEDA FERRY TERMINAL LOTS (Public Works) Agency Contact: Ricardo De La Torre Phone: (510) 747-7923 Email: rdelatorre@alamedaca.gov Citiguard Project Manager: Aurora Olmos Contract Start Date: May 19, 2025 Contract Term: Ongoing Services Provided: Citiguard provides unarmed security services for the Harbor Bay Ferry Terminal, Seaplane Lagoon Ferry Terminal, and Main Street Ferry Terminal parking facilities in the City of Alameda. Security officers maintain a highly visible presence through routine foot and vehicle patrols, monitoring parking areas for unauthorized activity, enforcing parking regulations, and responding promptly to safety concerns. Officers assist commuters and visitors, coordinate with the Alameda Police Department when necessary, and document all patrol activity and incidents through detailed reports. This assignment supports safe and orderly commuter transit access while protecting City property and public safety. LOS ANGELES COUNTY PROBATION DEPARTMENT Barry J. Nidorf Juvenile Hall Los Padrinos Juvenile Hall Agency Contact: Nicholas Esparza, Director Tel: (323) 804-6152 Email: nicholas.esparza@probation.lacounty.gov Citiguard Project Manager: Michael Quinonez Contract Start Date: September 5, 2023 Contract Term: Ongoing 800-613-5903 / www.Citiguardinc.com itiguard " -9- (cont'd.) Services Provided (Both Locations): Citiguard provides comprehensive armed security services across both Los Angeles County Probation Department juvenile detention facilities, deploying a team of 96 trained security officers to maintain a safe and controlled environment. Personnel maintain a 24-hour security presence, operating metal detectors to screen staff, inmates, and visitors entering the facilities while enforcing strict access control procedures. Officers monitor facility entrances, document all movement of personnel and visitors, and maintain detailed security records to support compliance with County safety protocols. Citiguard officers also conduct continuous perimeter patrols using security vehicles and golf carts, enhancing visibility and rapid response capability throughout the facilities. This proactive security approach ensures all areas remain secure, well monitored, and prepared for potential safety concerns. GOLDEN EMPIRE TRANSIT DISTRICT Agency Contact: Luis Navarro Phone: (661) 324-9874 Email: Inavarro@getbus.org Citiguard Project Manager: Ron Rodriguez Contract Start Date: February 23, 2025 Contract Term: Ongoing Services Provided: Citiguard provides comprehensive security services for Golden Empire Transit District (GET), deploying a team of 12 full-time Security Officers supported by a Site Supervisor and Security Manager, delivering approximately 36,600 service hours annually. Officers perform foot and vehicle patrols, access control, customer assistance, and enforcement of District policies across multiple transit facilities. Personnel verify identification at entry points, patrol transit centers, and maintain a visible presence to deter theft, vandalism, and loitering. Citiguard safeguards employees, passengers, and public property at several District locations, including the District Office and Guard Shack on Golden State Avenue, the Downtown Transit Center, and the Southwest Transit Center. Officers assist staff in managing unruly or noncompliant individuals using de-escalation and behavioral intervention techniques to maintain safe and orderly environments. 800-613-5903 / www.Citiguardinc.com itiguard " -10- (cont'd.) The program includes 24/7 supervisory oversight and a two-hour on -demand response capability, ensuring rapid deployment and operational continuity. All personnel undergo comprehensive background checks, drug screening, and ongoing training in conflict resolution, transit safety protocols, diversity awareness, and defensive tactics. CALIFORNIA LOTTERY ASSOCIATION Agency Contact: Jennifer Tointon-Painter Phone: (916) 247-9182 Email: jtointon-painter@calottery.com Citiguard Project Manager: Aurora Olmos Contract Start Date: March 7, 2024 Contract Term: Ongoing Services Provided: Citiguard provides security services across 12 California Lottery locations statewide, deploying a team of approximately 50 trained security officers to maintain a safe and secure environment. Personnel conduct routine patrols, monitor facilities, enforce access control procedures, and maintain a visible security presence to deter unauthorized activity. Officers are trained to operate in high -security environments and respond appropriately to potential safety concerns while maintaining professional interaction with staff, visitors, and the public. Citiguard personnel coordinate with local law enforcement agencies when necessary and document patrol activity and incidents through detailed reporting procedures to support operational accountability. BAKERSFIELD POLICE DEPARTMENT Agency Contact: Nicole Anderberg, Director Tel: (661) 326-3978 Email: nanderberg@bakersfieldpd.us Contract Start Date: February 13, 2023 Contract Term: Ongoing 800-613-5903 / www.Citiguardinc.com itiguard " -11- (cont'd.) Services Provided: Citiguard provides 24/7 vehicle patrol security services in the downtown Bakersfield area, maintaining a highly visible security presence to support public safety and deter criminal activity. Officers conduct continuous patrols, monitor public areas, respond to incidents, and assist city staff, residents, and visitors when safety concerns arise. Personnel are trained in conflict resolution and de-escalation techniques, enabling them to safely manage situations involving disruptive behavior, transient populations, and other public safety concerns. Citiguard officers coordinate with the Bakersfield Police Department when necessary and document patrol activity and incidents through detailed reporting procedures to ensure accountability and communication with agency personnel. STAFFING AND PROJECT ORGANIZATION Citiguard understands that the City of La Quinta requires a dedicated unarmed security officer assigned to patrol Short -Term Vacation Rental (STVR) properties during the designated enforcement hours of Friday through Sunday from 6:00 PM to 2:00 AM. If awarded the contract, Citiguard will deploy a trained and experienced patrol officer specifically assigned to this program to ensure consistent service delivery and effective response to STVR-related complaints. The assigned officer will patrol designated areas throughout the City, verify complaints received through the STVR hotline or reporting parties, interact professionally with guests and property contacts, and document violations in accordance with City procedures. The officer will also monitor suspended STVR properties, report unauthorized rental activity when observed, and coordinate with City staff or local law enforcement when necessary. Citiguard's staffing model is supported by a structured management and supervisory framework designed to ensure operational accountability, consistent communication, and uninterrupted service delivery. The program will be overseen by Project Manager Henry Linares, who will be responsible for personnel supervision, scheduling, performance monitoring, and coordination with City representatives. Mr. Linares will serve as the City's primary operational contact and will ensure that all patrol personnel understand and comply with City municipal codes and program requirements. Additional oversight will be provided by Regional Manager Steven Barragan, who will monitor operational performance and ensure compliance with company standards and California Bureau of Security and Investigative Services (BSIS) regulations. 800-613-5903 / www.Citiguardinc.com itiguard" -12- Citiguard's Quality Assurance Director, Bashir Oriakhil, will conduct periodic reviews of reporting procedures and patrol documentation to ensure accuracy, accountability, and service quality. Citiguard maintains significant staffing resources to ensure uninterrupted coverage. The company employs more than 1,050 licensed security officers supported by over 180 administrative and management personnel, allowing Citiguard to quickly deploy qualified replacement personnel if needed due to illness, scheduling conflicts, or other unforeseen circumstances. Because Citiguard maintains 15 operational locations throughout California, including a regional presence in Palm Springs, additional personnel can be mobilized quickly if coverage adjustments are required. All security services are performed exclusively by Citiguard personnel, as the company does not utilize subcontractors. This approach ensures that all officers operate under consistent training standards, direct supervision, and unified operational procedures. The assigned STVR patrol officer will maintain regular communication with City staff and will submit detailed incident and activity reports documenting patrol observations, complaint verification, and any enforcement -related interactions. Citiguard's structured reporting procedures ensure that City personnel receive clear and accurate documentation to support STVR program enforcement. Through disciplined staffing practices, experienced management oversight, and reliable personnel resources, Citiguard will provide the City of La Quinta with a professional, responsive, and well -organized patrol program designed to support STVR compliance and protect neighborhood quality of life. Staffing Schedule Citiguard will provide a structured staffing and management approach to support the City of La Quinta's Short -Term Vacation Rental (STVR) patrol program. The following chart outlines the proposed personnel deployment, service schedule, and primary duties associated with the assignment. 1 Unarmed Friday — Patrol Short -Term Vacation Rental properties, Security Sunday verify hotline complaints, document violations, Officer 6:00 PM — notify property contacts, monitor suspended 2:00 AM STVR locations, report hazards or criminal activity, and coordinate with City staff and law enforcement when necessary. 800-613-5903 / www.Citiguardinc.com itiguard" -13- (cont'd.) Implementation Timeline (7 Days) Citiguard maintains the personnel, management resources, and operational infrastructure necessary to rapidly implement security services. The following timeline illustrates Citiguard's proposed seven-day implementation plan to ensure a smooth and efficient start of STVR patrol operations for the City of La Quinta. Client Orientation Meeting STVR Program Familiarization Patrol Area Review w Meet with City Code Compliance staff to review STVR enforcement procedures and communication protocols. Review City STVR Municipal Codes and enforcement guidelines. Identify STVR patrol areas and complaint response procedures. Post Order Preparation Prepare site -specific Post Orders and reporting procedures. Officer Assignment and Assign dedicated patrol officer and establish patrol Scheduling schedule. Equipment and Issue equipment and review incident reporting Reporting Setup requirements. Program Implementation Begin STVR patrol services Friday —Sunday from 6 PM-2 AM. Technology and Reporting Tools Citiguard utilizes advanced security technology to enhance operational oversight, accountability, and incident documentation. Our operations are supported by two proprietary systems: CitiTrac and Wolfcom, which provide efficient reporting and transparency for both Citiguard management and our clients. CitiTrac is Citiguard's digital security reporting platform that allows officers to document incidents, patrol activity, and complaint responses in real time. 800-613-5903 / www.Citiguardinc.com itiguard ' -14- The system provides GPS verification of patrol activity, time -stamped incident reports, and multimedia documentation such as photos and videos when needed. CitiTrac enables supervisors and authorized client representatives to review reports quickly and maintain clear records of security activity. Wolfcom body -worn camera technology provides real-time video and audio documentation during officer interactions and incident responses. These devices help promote professionalism, transparency, and accountability while providing accurate documentation of field activity. Recorded data is securely stored and accessible for authorized review when necessary. Together, these technologies allow Citiguard to maintain accurate records, improve operational communication, and ensure reliable documentation of patrol activities and complaint responses for the City of La Quinta's STVR enforcement program. SUBCONTRACTING SERVICES Citiguard does not utilize subcontractors in the delivery of its security services. All personnel, supervision, training, equipment, and operational management are provided directly by Citiguard employees. This approach ensures complete accountability, consistent training standards, and strict adherence to California Bureau of Security and Investigative Services (BSIS) regulations and company operating procedures. Because Citiguard maintains a workforce of more than 1,050 licensed security officers supported by over 180 administrative and management personnel across 15 operational locations throughout California, the company has the internal resources necessary to fully staff and manage the City of La Quinta's STVR patrol program without reliance on outside vendors. Our nearby Palm Springs regional presence further strengthens our ability to provide dependable staffing, rapid supervisory support, and uninterrupted service continuity. All security officers assigned to this program will be Citiguard employees who have completed the company's hiring, background screening, and training requirements. This ensures that all personnel assigned to the City operate under uniform operational standards, follow established reporting procedures, and remain directly accountable to Citiguard management and City representatives. Citiguard believes that maintaining full operational control of personnel is essential to delivering consistent, high -quality security services. Therefore, no portion of the Scope of Services will be subcontracted, and the assignment of the contract will not be transferred to any third party. This structure guarantees that the City of La Quinta receives reliable service, clear communication, and direct accountability throughout the duration of the agreement. 800-613-5903 / www.Citiguardinc.com C. itiguard -15- DISCLOSURES Citiguard affirms that within the past five (5) years, the company has not experienced any significant prior or ongoing agreement failures, nor has it been found guilty or liable in any civil or criminal litigation related to the performance of security services. Citiguard also confirms that there are no pending investigations, claims, or legal proceedings involving the company that would impact its ability to perform the services described in this Request for Proposals. Citiguard maintains a strong record of professional performance and regulatory compliance while providing security services to numerous municipal, county, state, and public agency clients throughout California. Our organization operates in full compliance with all applicable laws, including the licensing requirements of the California Bureau of Security and Investigative Services (BSIS). Through disciplined management practices, strict adherence to contractual obligations, and comprehensive oversight of personnel and operations, Citiguard consistently delivers reliable and professional security services while maintaining positive, long-standing relationships with our public -sector partners. Accordingly, Citiguard confirms that there is no negative history to disclose in response to this request. ACKNOWLEDGEMENT OF INSURANCE REQUIREMENTS (ATTACHMENT 2) Citiguard acknowledges and agrees that, if selected for award, the company will provide and maintain the minimum insurance coverage and indemnification requirements outlined in Exhibits E and F of the City's Agreement for Contract Services (Attachment 1). Citiguard maintains comprehensive insurance coverage that meets or exceeds the standards typically required by municipal, county, and state agencies throughout California. Citiguard will furnish all required certificates of insurance, endorsements, and documentation as specified by the City prior to the commencement of services and will ensure that all policies remain active and compliant throughout the duration of the agreement. For the City's review and reference, a copy of Citiguard's current Certificate of Insurance (COI) is included in the Appendices section of this proposal. END 800-613-5903 / www.Citiguardinc.com Citiguard APPENDICES SECTION 800-613-5903 / www.Citiguardinc.com Co.* itig card COST PROPOSAL REF: SECURITY GUARD PATROL CITY OF LA QUINTA Sites: CITYWIDE STVR PATROL Duties: Conduct citywide mobile patrols to monitor Short -Term Vacation Rental (STVR) properties, verify complaints received through the STVR hotline, notify guests or local property contacts when violations occur, and document incidents for Code Compliance staff. Officers will patrol suspended properties for unauthorized rental activity and report hazards or criminal activity as observed, while providing standard security services normally associated with protecting organizational assets, including people and property. Type Of Security Service Unarmed Number of Security Officers (with patrol vehicle) One(l) Service Days and Hours Monday — Sunday (6:00 P.M. — 2:00 A.M.) Hourly Rate Per Security Officer (with patrol vehicle).......................................................... $28.00 Holiday & OT Hourly Rates ............................... $42.00 Average Monthly Service Cost $6,854.77 1st Year Service Cost Citiguard Observes 7 Holidays Per Year Service Increase Each Year $82,257.28 New Year's Day, Memorial Day, July 4t", Labor Day, Thanksgiving Day, and Christmas Day 5% 800-613-5903 / www.Citiguardinc.com ta Qaiwra ATTACHMENT 2 INSURANCE REQUIREMENTS ACKNOWLEDGEMENT Must be executed by proposer and submitted with the proposal 17 Howard Fridkin (name) hereby acknowledge and confirm that Citiguard, Inc. (name of company) has reviewed the City's indemnification and minimum insurance requirements as listed in Exhibits E and F of the City's Agreement for Contract Services (Attachment 1); and declare that insurance certificates and endorsements verifying compliance will be provided if an agreement is awarded. I am Director of Contracts and Procurements of Citiguard, Inc. (Title) (Company) X Commercial General Liability (at least as broad as ISO CG 0001) $1,000,000 (per occurrence); $2,000,000 (general aggregate) Must include the following endorsements: X General Liability Additional Insured X General Liability Primary and Noncontributory X Commercial Auto Liability (at least as broad as ISO CA 0001) $1,000,000 (per accident) Personal Auto Declaration Page if applicable Errors and Omissions Liability $1,000,000 (per claim and aggregate) X Worker's Compensation (per statutory requirements) Must include the following endorsements: X Worker's Compensation Waiver of Subrogation Worker's Compensation Declaration of Sole Proprietor if applicable Page 37 of 39 taa�� ATTACHMENT 3 NON -COLLUSION AFFIDAVIT FORM Must be executed by proposer and submitted with the proposal Howard Fridkin (name) hereby declare as follows: am Director of Contracts and Procurements of Citiguard, Inc. (Title) (Company) the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the agreement of anyone interested in the proposed agreement; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham proposal. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Proposer Signature: ��, Proposer Name: Proposer Title: Company Name: Address: Howard Fridkin Director of Contracts and Procurements Citiguard, Inc. 5550 Topanga Canyon Blvd., Ste. 310, Woodland Hills, CA 91367 Page 38 of 39 ta Qaiwra ATTACHMENT 4 ACKNOWLEDGEMENT OF RECEIPT OF ADDENDA Must be executed by proposer and submitted with the proposal; If no addenda has been issued, mark "N/A" under Addendum No. indicating Not Applicable and sign ADDENDUM NO. I SIGNATURE INDICATING RECEIPT 1 (issued 03/16/2026) Yyer�rc��irce Page 39 of 39 CALIFORNIA DEPARTMENT OF - ,,.�Bureau of Security and Investigative Services CONSUMER '; KM P.O. Box 989002 A F F A I ,R Seneu'ae . West Sacramento, CA 95798-9002 qr- ' (916) 322-4000 PRIVATE 'A'I"R'. ERATOR License No. PP0121572 Valid Until: 09/30/2026 Receipt No. 13357 CITIGUARD 22736 VANOWEN ST STE 300 In accordance with the provisions of Division 3, Chapter 11.5 of the Business WEST HILLS, CA 91307-2656 and Professions Code, the company named hereon is issued a Private Patrol Operator License Renewal. - - NON -TRANSFERABLE -`- - - - POST IN PUBLIC VIEW - - - - 1204. CERT04S.071823 999Z-LOE1.6 VO S11IH 1S3M 006 31S 1S N3MONVA 9ELZZ auvnowo 3006-86LS6 VO 01N3W HOVS 1S3M Z00686 X08 Od �, S301AH3S 3AIIV!DIlS3ANl aMd kimn03S 30 nv3un8 -----'N CITIINC-01 GDAVIS ACORO CERTIFICATE OF LIABILITY INSURANCE FDATE 11/14/2025 Y) 11 /14/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Paramount Exclusive Insurance Services, Inc. PHONE No, Ext): (818) 986-7283 � FAX No):(818) 986-4949 15760 Ventura Blvd. Suite 500 E-MAIL Encino, CA 91436 ADDRESS: Service)@paramountexclusiveins.com INSURED CitiGuard Inc 5550 Topanga Canyon Blvd. Suite 310 Woodland Hills, CA 91367 INSURER B : National Fire & Marine I INSURER C : Travelers Casualty and Sure INSURER D: Underwriters at Lloyd's INSURER E : INSURER F : of America Rf1VFRAnP_Q RFRTIFIRATF NIIMRFR• RFVICInKI NIIMRFR- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY NUMBER POLICY EFF POLICY EXP LIMITS LTR INSD WVD MM/DD/YYYY MM/DD/YYYY A X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE � OCCUR �BMGG100043-01 GEN'L AGGREGATE LIMIT APPLIES PER: POLICY � PE0 LOC OTHER: 3/26/2025 3/26/2026 EACH OCCURRENCE $ 1,000,000 DPREAMMISES Ea occurrenAGETORENTEDce $ 100,000 MED EXP (Any oneperson) $ 5,000 PERSONAL & ADV INJURY $ 1,000,000 GENERAL AGGREGATE $ 3,000,000 PRODUCTS - COMP/OP AGG $ 3,000,000 Profess. Liab. $ 1,000,000 B AUTOMOBILE LIABILITY ANY AUTO 72APBO11105 OWNED SCHEDULED AUTOS AUTOS ONLY Ix HIRED NON -OWNED AUTOS ONLY AUTOS ONLY 3/26/2025 3/26/2026 COMBINED SINGLE LIMIT Ea accident 1,000,000 $ BODILY INJURY Perperson) $ BODILY INJURY Per accident $ X PeOacER t AMAGE $ HNOA Section D) $ 1,000,000 A X UMBRELLA LIAB EXCESS LIAB X OCCUR CLAIMS -MADE BMGE100039-01 3/26/2025 3/26/2026 EACH OCCURRENCE $ 5,000,000 AGGREGATE $ DIED I I RETENTION $ Aggregate $ 5,000,000 WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N ANY PROPRIETOR/PARTNER/EXECUTIVE ❑ OFFICER/MEMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below N / A PER OTH- STATUTE I I ER E.L. EACH ACCIDENT $ E.L. DISEASE - EA EMPLOYEE $ $ E.L. DISEASE - POLICY LIMIT C D Crime Hired & Non Owned 107479980 7/27/2025 7/27/2026 Single Loss RTSHNOA-02322 4/23/2025 4/23/2026 Limit 1,000,000 1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) rFRTIFIrATF Hr)i nFR rAN(`FI I ATInki SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE For Informational Purposes Only P y THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Cortney Horn SUNZ Insurance Solutions, LLC ID: (DecisionHR) PHONE FAX c/o DecisionHR Holdings Inc A/c No Ext: 888-828-5511 A/c No: E-MAIL 5801 Postal Road, PO Box 818020 ADDRESS: Certs DecisionHR.com Cleveland, OH 44181 INSURER(S) AFFORDING COVERAGE NAIC# INSURER A: SUNZ Insurance ComDanv 1 34762 I INSURED INSURER B DecisionHR I Inc LCF Citiguard Inc INSURERC: 5801 Postal Road; PO Box 818020 INSURERD: Cleveland OH 44181 INSURERE: COVERAGES CERTIFICATE NUMBER: 87C17R02F; REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR OF INSURANCE ADDLSUBRTYPE INSD WVD POLICY NUMBER EFF MM DDPOLICY/YYYY Y EXP MM/ D/YYYY LIMITS COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ DAMAGES( RENTED CLAIMS -MADE OCCUR PREMISES Ea occurrence $ MED EXP (Any one person) $ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ POLICY PRO ❑ LOC JECT PRODUCTS - COMP/OP AGG $ $ OTHER: AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea accident $ BODILY INJURY (Per person) $ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ PROPERTY DAMAGE Per accident $ HIRED NON -OWNED AUTOS ONLY r AUTOS ONLY $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ AGGREGATE $ EXCESS LIAB CLAIMS -MADE DED I I RETENTION $ $ A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N WC042-00263-025 6/1/2025 6/1/2026 ,/ STATUTE ERH ANYPROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ 1,000,000 OFFICER/MEMBFREXCLUDED? ❑ N/A E.L. DISEASE - EA EMPLOYEE $1 000 000 (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $1 000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Coverage provided for all leased employees but not subcontractors of: Citiguard Inc Client Eff Date: 3/26/2025 Waiver of Subrogation in favor of certificate holder as per written contract, while work is performed at or in: CA CERTIFICATE HOLDER CANCELLATION Citiguard Inc SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 5550 Topanga Canyon Blvd. Suite 310 ACCORDANCE WITH THE POLICY PROVISIONS. Woodland Hills CA 91367 AUTHORIZED REPRESENTATIVE C Rick Leonard © 1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD 87976036 1 976101 1 (MCP) Multiple Coordinated Policy I Decision HR Holdings I Rosemary Young-1/17/2025 8:53:02 AM (EST) I Page 1 of 2 WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC990313 WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT—CALIFORNIA (Ed. 7-09) We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the work described in the Schedule. The additional premium for this endorsement shall be $ 100 Schedule Person or Organization Job Description Citiguard Inc 5550 Topanga Canyon Blvd. Suite 310 Coverage provided for all leased employees but not subcontractors of: Citiguard Inc Client Eff Date: 3/26/2025 Woodland Hills CA 91367 Waiver of Subrogation in favor of certificate holder as per written contract, while work is performed at or in: CA This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective: 06/01/2025 Insured: DecisionFIR I Inc LCF Citiguard Inc 5801 Postal Road; PO Box 818020 Insurancgtvah r%RH 44181 SUNZ Insurance Company WC 99 03 13 (Ed. 7-09) Policy No.:WC042-00263-025 Endorsement No Countersigned by 87976036 87976036 1 976101 1 (MCP) Multiple Coordinated Policy I Decision HR Holdings I Rosemary Young 1 11/17/2025 8:53:02 AM (EST) I Page 2 of 2 Form W-9 I Request for Taxpayer I Give form to the (Rev. March 2024) Identification Number and Certification requester. Do not Department of the Treasury Go to wwwJrs.gov/FormW9 for instructions and the latest information. send to the IRS. Internal Revenue Service Before you begin. For guidance related to the purpose of Form W-9, see Purpose of Form, below. 1 Name of entity/individual. An entry is required. (For a sole proprietor or disregarded entity, enter the owner's name on line 1, and enter the business/disregarded entity's name on line 2.) Citi uard, Inc 2 Business name/disregarded entity name, if different from above. M 3a Check the appropriate box for federal tax classification of the entity/individual whose name is entered on line 1. Check 4 Exemptions (codes apply only to 0 only one of the following seven boxes. certain entities, not individuals; Q-c ❑ Individual/sole proprietor ❑ C corporation ✓❑ S corporation ❑ Partnership ❑ Trust/estate see instructions on page 3): 0 _ ❑ LLC. Enter the tax classification (C = C corporation, S = S corporation, P = Partnership) . . . . Exempt payee code (if any) C 4-� Note: Check the "LLC" box above and, in the entry space, enter the appropriate code (C, S, or P) for the tax v classification of the LLC, unless it is a disregarded entity. A disregarded entity should instead check the appropriate Exemption from Foreign Account Tax o *i box for the tax classification of its owner. Compliance Act (FATCA) reporting ❑ Other (see instructions) code (if any) ao 3b If on line 3a you checked "Partnership" or "Trust/estate," or checked "LLC" and entered "P" as its tax classification, v (Applies to accounts maintained and you are providing this form to a partnership, trust, or estate in which you have an ownership interest, check this box if have foreign beneficiaries. See instructions ❑ outside the United States.) y you any partners, owners, or . o 5 Address (number, street, and apt. or suite no.). See instructions. Requester's name and address (optional) 5550 To an a Canyon Blvd. Suite 310 6 City, state, and ZIP code Woodland Hills, CA 91367 7 List account number(s) here (optional) Offiffill Taxpayer Identification Number (TIN) Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid Social security number backup withholding. For individuals, this is generally your social security number (SSN). However, for a - M - resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other entities, it is your employer identification number (EIN). If you do not have a number, see How to get a or TIN, later. Employer identification number Note: If the account is in more than one name, see the instructions for line 1. See also What Name and Number To Give the Requester for guidelines on whose number to enter. 9 0 - 1 0 0 3 6 2 3 Certification Under penalties of perjury, I certify that: 1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me); and 2. 1 am not subject to backup withholding because (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding; and 3. 1 am a U.S. citizen or other U.S. person (defined below); and 4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct. Certification instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and, generally, payments other than interest and dividends, you are not required to siqn the certification, but you must provide your correct TIN. See the instructions for Part 11, later. Sign Signature of Here U.S. person Date 01/01/2026 General Instructions Section references are to the Internal Revenue Code unless otherwise noted. Future developments. For the latest information about developments related to Form W-9 and its instructions, such as legislation enacted after they were published, go to www.irs.gov/FormW9. What's New Line 3a has been modified to clarify how a disregarded entity completes this line. An LLC that is a disregarded entity should check the appropriate box for the tax classification of its owner. Otherwise, it should check the "LLC" box and enter its appropriate tax classification. New line 3b has been added to this form. A flow -through entity is required to complete this line to indicate that it has direct or indirect foreign partners, owners, or beneficiaries when it provides the Form W-9 to another flow -through entity in which it has an ownership interest. This change is intended to provide a flow -through entity with information regarding the status of its indirect foreign partners, owners, or beneficiaries, so that it can satisfy any applicable reporting requirements. For example, a partnership that has any indirect foreign partners may be required to complete Schedules K-2 and K-3. See the Partnership Instructions for Schedules K-2 and K-3 (Form 1065). Purpose of Form An individual or entity (Form W-9 requester) who is required to file an information return with the IRS is giving you this form because they Cat. No. 10231X Form W-9 (Rev. 3-2024) March 11, 2026 To Whom It May Concern, I am pleased to provide this letter of recommendation for Citiguard Security Services in recognition of their outstanding security services at Alameda Point. Citiguard has consistently demonstrated professionalism, reliability, and a strong commitment to maintaining a safe and secure environment across our property. Alameda Point presents unique security challenges due to its size, mixed -use operations, waterfront access, and ongoing development activity. Citiguard has effectively managed these complexities through proactive patrols, strong incident reporting, and responsive communication with our management team. Their officers are well -trained, visible, and approachable, providing both deterrence and customer service. The account management team is attentive and accessible, addressing concerns promptly and implementing solutions quickly when needed. Incident documentation is thorough, and follow-up communication is consistent and professional. Citiguard's partnership approach, attention to detail, and dedication to protecting our tenants, visitors, and assets have made them a valued security provider at Alameda Point. I would confidently recommend their services to any organization seeking a dependable and experienced security firm. Please feel free to contact me should you require any additional information. Sincerely, 1�1�J . &Ljj_� Sheba Y. Challenger General Manager LPC West LP 510.214.0245 schallenger@lpc.com MICHAEL A. HESTRIN DISTRICT ATTORNEY To Whom It May Cor BUREAU OF INVESTIGATION OFFICE OF THE DISTRICT ATTORNEY COUNTY OF RIVERSIDE Natasha Crawford CHIEF OF THE BUREAU OF INVESTIGATION I am pleased to write this letter of recommendation for Citiguard Security Services, who began providing security services for our offices a few months ago. From the outset, Citiguard has demonstrated a high level of professionalism, responsiveness, and reliability, especially in how they handled an expedited start date across three separate office locations. Despite the tight timeline, Citiguard mobilized quickly and seamlessly, ensuring that each location was staffed appropriately and on time. Their ability to meet operational demands with short notice is a testament to their experience and organizational strength. Since coming on board, Citiguard's security personnel have consistently conducted themselves in a professional and courteous manner. They have integrated well within our office environment and maintained a visible, respectful, and dependable presence. Equally impressive is Citiguard's management team. Their communication has been excellent as they keep us informed of all developments, particularly related to staffing and coverage. We appreciate their proactive approach and their willingness to collaborate closely with our team to ensure our needs are fully met. Overall, I highly recommend Citiguard Security Services to any organization seeking dependable, communicative, and professional security support. They have earned our trust and confidence, and we look forward to our continued partnership. OF r S'� Respectfully; ■ ]� David Jones, Bureau Commander Desk (951) 955-0075 Cell (951) 707-5321 daveaones@rivcoda.org COUNTY OF LOS ANGELES PROBATION DEPARTMENT CAMPUS SAFETY & SECURITY OPERATIONS 9150 EAST IMPERIAL HIGHWAY — DOWNEY, CALIFORNIA 90242 (562) 940-3554 GUILLERMO VIERA ROSA Chief Probation Officer June 21, 2024 TO: Michael Quinonez, Citiguard Account Manager FROM: Eric Strong, Chief Safety and Security Officer SUBJECT: LETTER OF RECOMMENDATION To Whom It May Concern, As the Chief of Campus Safety and Security Operations for the Los Angeles County Probation Department, I am writing this letter of recommendation on behalf of Citiguard Security Services. Citiguard Security Services entered in contract with Los Angeles County Probation Department September 1, 2023, to provide weapons screening, perimeter patrol and secure entrance monitoring at two of our juvenile detention facilities. Citiguard provided a carefully selected group of individuals that would bring a higher level of professionalism and experience. At the time of onboarding, our department was experiencing a significant change in security protocols including physical enhancements. Throughout these changes, Citiguard Account Manager Michael Quinonez has been readily available and responsive to requests from our Campus Safety and Security Operations (CSSO) team. Michael has been proactive in reporting safety/security concerns and has been a part of the conversations to address the many issues we have encountered during our implementation of new security protocols. Rebuild Lives and Provide for Healthier and Safer Communities Citiguard Security Services June 21, 2024 Page 2 of 2 There have been some adjustments made by Citiguard regarding their personnel at various post assignments, yet most of the guards are actively seeking to perform at a high level and are constantly communicating with the CSSO team. CSSO and Citiguard have developed a positive working relationship and we appreciate their collaboration in fostering a safe and secure work environment at both Los Padrinos Juvenile Hall and Barry J. Nidorf Treatment Facility. Respectfully, e'er Eric Strong Chief of Campus Safety and Security Operations Los Angeles County Probation Department PASADENA UNIFIED SCHOOL DISTRICT STUDENT WELLNESS AND SUPPORT SERVICES September 18, 2024 From: Julianne Reynoso To Whom It May Concern: I am thrilled to affirm the commitment of the Pasadena Unified School District (PUSD) to our newly forged partnership with CItiguard Security. The prospect of a contractual and professional service has been outstanding. We are particularly proud of the effective and efficient communication and heightened sense of urgency Citiguard takes to protect the well-being of our staff, students, and schools/building. We receive daily reports that impart a 12-11our range of services and allow us to take action if anything is seen as unsafe. The staff is professional, responsive, and empathetic, yet direct when safety and security are at the forefront. The Pasadena Unified School District supports all efforts Citiguard Security has made to bring a sense of safety, prevention, intervention, and communication to our community. Julfmnne/Reynoso, Ed.D. Assista)tt Superintendent, Student Tiielhtess and Support Services Me will transform education to empower students to succeed. 351 South Hudson Avenue, Room 208 • Pasadena California 91109 • (626) 396-3600, x 88238 • (626) 793-9858fax • xis t pusd.us Founder Father Jerome T. Karcher Whom It May Concern, Board of Directors I am writing a letter of recommendation on behalf of Citiguard Security Service, a Tim Clyde I Chair security guard firm that works with interim housing agencies and homeless William E. Baker, Jr. shelters throughout California. I have had the distinct pleasure of working with the Gary R. Belz team as the Citiguard Mia Bergman g Y provide security guard services at several of our Navigation James Brooks Centers for people experiencing homeless. As Senior Program Director, I have had Johnny Bryant numerous opportunities to interact with Citiguard, and I can attest to their Raymond M. Bukaty Mladen Buntich professionalism, dedication, and expertise. Ariana Burris Citiguard offers a wide range of security solutions, all of which are executed with Sean Chaffins Daryl A. Cole the utmost attention to detail and care. There are several daily challenges the Jeremy Elkins security guard team encounters at our shelters, all of which are handled with Kerri Jenkins compassion, dedication and professionalism by the Citiguard Team. Paul Julian Phillip R. Kaplan One of the key strengths is their ability to tailor their security services to meet the Marianne Koshar Dana Kovach needs of each client. Their staff is highly trained, responsive, and proactive in Richard Lopez identifying potential risks and implementing effective measures to mitigate them. Richard K.Masterson Natalie McCarty Additionally, their focus on confidentiality and discretion ensures that client Heather McNeill information is always handled with the highest level of trust and respect. Bryan Pavalko Jim Righeimer In addition to their technical expertise, Citiguard's customer service is truly Michael Solo outstanding. They maintain open lines of communication throughout the duration Julie Stark of any project, providing clear updates and collaborating closely with stakeholders Chief Executive Officer to ensure that all security needs are met. Their attention to detail and willingness Lawrence G. Haynes, Jr. to go above and beyond is truly exceptional. I have seen firsthand how Citiguard Programs excels in a variety of situations. They consistently meet and exceed expectations Prevention and deliver results that are both reliable and effective. Emergency Shelters Permanent Housing I highly recommend Citiguard to any individual or organization seeking professional and dependable security guard services. Their commitment to Regions excellence, client satisfaction, and the safety of all parties involved makes them an Kern County Los Angeles County ideal partner for any security needs. Should you have any questions Marnge County pa County Oraor need further information, please do not hesitate to contact me directly at (714) Orange Riverside County 836-7188 x107 orjamesb@mercyhouse.net Ventura County 0 Tax ID � -, & 33-0315864 W hi�V°'Ip people find their way back home. P.O. Box 1905, Santa Ana, CA 92702 Phone 1714.836.7188 Fax 1 714.836.7901 mercyhouse.net Santa Clara County Santa Barbara Los Angeles Orange County San Diego www.epath.org To Whom It May Concern, am pleased to write this letter of recommendation for Citiguard, who have been an exceptional partner to PATH. Over the course of our relationship, Citiguard has consistently demonstrated reliability, responsiveness, and a genuine commitment to supporting our facilities and the vulnerable populations we serve.. One of the most valuable aspects of working with Citiguard is their ability to provide tailored security solutions that meet the unique needs of each site. They not only ensure posts are staffed —even with frequent or last-minute changes —but also adjust their approach based on the community they are serving. Their guards are trained to engage respectfully and professionally with individuals experiencing homelessness, balancing safety with compassion, which is critical in our work. Citiguard's value-added services further set them apart. They provide proactive incident reporting, real- time communication with supervisors, and thorough documentation that allows our teams to stay informed and confident in site operations. Their invoicing is always transparent, accurate, and easy to reconcile, which is invaluable in a fast -paced environment. Citiguard doesn't just provide security —they provide peace of mind and compassionate support. We are fortunate to have them as a partner and would confidently recommend them to any organization seeking a reliable, professional, and caring security provider. Thank you, -JJaci,A llvti& Tescia Uribe PATH Chief Program Officer