Veterans High Risk Security Solutions, IncCITY OF LA QUINTA
SECURITY GUARD PATROL SERVICES PROPOSAL
Company / Respondent Firm:
VETERANS HIGH RISK SECURITY SOLUTIONS, INC.
AD RE :
75145 St Charles Place, Suite 1
Palm Desert, California 92211
PRIMARY CONTACT:
POC Name: Bill Newberry
POC Phone Number: 714-803-3444
E-mail: bnewberry@vhrss.net
DUE: March 27, 2026-5PM
COVER LETTER
March 24, 2026
City of La Quinta
Attn: Lisa Chastain, Public Safety Management Analyst
Prorxisal Submission — Security Guard Patrol Services
Veterans High -Risk Security Solutions, Inc. (VHRSS), is pleased to submit our proposal to provide
security services for the City of La Quinta. VHRSS is a Palm Desert headquartered business, and
California -licensed and Certified Disabled Veteran Business Enterprise (DVBE) and Service -Disabled
Veteran -Owned Small Business (SDVOSB).
For more than twelve years, VHRSS has delivered reliable security solutions to several
municipalities, housing communities, state agencies, and large-scale events across California. Our
team of more than 250 BSIS-certified officers currently provides protection for over 70 facilities
statewide. As a veteran -led company, with over 20 years of law enforcement and military
experience, we bring discipline, accountability, and responsiveness required to manage complex
security environments.
Through our long history and familiarity with the region, we understand that the City of La Quinta
requires security officers who are not only professional and vigilant, but also capable of supporting
your scope of work with compassion and respect. Our officers are trained and certified in de-
escalation techniques, CPR, First Aid, AED, Naloxone administration, and mental health response.
They are supported by supervisors and professional trainers who ensure ongoing training, compliance,
oversight, and rapid resolution of issues.
VHRSS has the experience, staffing depth, and operational systems necessary to meet the unique
requirements of this contract. We utilize GPS-verified patrol tracking and electronic reporting
systems that provide transparency while allowing officers to focus on their specific assignment rather
than paperwork.
Our leadership team will provide direct oversight of this assignment. We are committed to
maintaining open communication with the City of La Quinta, ensuring that delivery of our service
consistently meets your expectations. Our listed rates are valid for 120 days.
We look forward to the possibility of working in partnership with you.
Respectfully submitted,
Bill Newberry
Vice President / roject Manager
Phone: 714-803-3444
Tax ID: 81-3024259
able of Contents
ExecutiveSummary.......................................................................................................................... 2
Firm Ownership and Incorporation Details...................................................................................... 2
Scopeof Work.................................................................................................................................. 3
KeyPersonnel................................................................................................................................... 3
Security Officer Qualifications......................................................................................................... 4
Qualifications and Certifications..................................................................................................4
TrainingPrograms.........................................................................................................................4
Work Ethic and Professional Standards.......................................................................................
5
ProfessionalAffiliations................................................................................................................
5
RelevantExperience.........................................................................................................................6
TKGSmoke Tree Commons, LLC.......................................................................................................
6
Palm Springs International Airport Aviation Worker Screening Services ........................................
7
California Department of Tax and Fee Administration (CDTFA)......................................................9
Staffing and Project Organization..................................................................................................13.
Direct Performance Commitment.................................................................................................12
Pricingand Cost Summary .............................................................................................................12
Disclosures.....................................................................................................................................13
Conflict of Interest Statement.......................................................................................................13
Conclusion......................................................................................................................................14
ATTACHMENTS:
Insurance Requirements Acknowledgement
Non -Collusion Affidavit
Acknowledgement of Addenda
DVBE Certification
P.P.O License
Business License
1
-;•Fe Summary
Veterans High Risk Security Solutions, Inc. (VHRSS) is pleased to submit this proposal to provide
unarmed security guard patrol services for Short -Term Vacation Rental (STVR) monitoring to the
City of La Quinta. As a Disabled Veteran Business Enterprise (DVBE) and certified Small Business
headquartered in Palm Desert, California, VHRSS brings proven expertise in delivering professional
security services to government clients throughout California.
VHRSS understands that effective STVR enforcement requires more than presence —it demands
disciplined patrol operations, accurate incident documentation, and professional public
engagement that enables Code Compliance staff to take decisive enforcement action. Our
veteran -led team consistently delivers these outcomes for municipal, state, and federal clients
across high -accountability environments, from TSA-regulated airport screening to retail property
patrol and armored transport for state agencies.
Our approach to the City of La Quinta's STVR patrol requirements emphasizes:
1. Reliable Coverage: Consistent Friday through Sunday patrol operations from 6:00 p.m. to 2:00 a.m.
with trained, BSIS-certified security personnel
2. Thorough Documentation: Incident reports with photographs, timestamps, and detailed narratives
submitted promptly to support citation and suspension actions
3. Professional Public Engagement: Calm, courteous interaction with STVR guests and local contacts
that de-escalates situations while documenting violations
4. Law Enforcement Coordination: Established protocols for escalating situations requiring police
response
5. Supervisory Oversight: 24/7 dispatch and operations support with dedicated supervisory points of
contact
The following sections provide verification of our corporate standing, ownership, certifications,
and organizational structure, demonstrating the foundation that supports rapid deployment,
consistent supervision, and accountable performance for the City of La Quinta.
Firm Ownership- and Incorporation Details
Number of years in business: over 16 consecutive years in business Taxpayer identification
number: 81-3024259 Incorporated in the State.
Veterans High Risk Security Solutions, Inc. (VHRSS) is pleased to submit this proposal to provide
unarmed security guard patrol services for Short -Term Vacation Rental (STVR) monitoring to the
City of La Quinta. As a Disabled Veteran Business Enterprise (DVBE) and certified Small Business
headquartered in Palm Desert, California, VHRSS brings proven expertise in delivering professional
security services to government clients throughout California.
The City of La Quinta requires a dedicated unarmed security guard to patrol STVR properties
Friday through Sunday, from 6:00 p.m. to 2:00 a.m. The guard will confirm and document STVR
complaints, engage with guests and local contacts regarding violations, coordinate with law
enforcement as needed, and prepare incident reports for Code Compliance staff to issue citations
and suspensions.
VHRSS's approach ensures effective Short -Term Vacation Rental patrol operations through:
1. Trained Personnel: Security guards will become familiar with La Quinta Municipal Codes and STVR-
related Executive Orders
2. Professional Documentation: Comprehensive incident reporting enabling Code Compliance staff to
take appropriate enforcement action
3. Responsive Coordination: Direct communication protocols with local law enforcement for
escalated situations
4. operational Reliability: Proven track record of consistent, on -schedule service delivery to
government clients
VHRSS is committed to supporting the City of La Quinta in maintaining community standards and
ensuring compliance among STVR properties through professional, reliable patrol services.
Key Pei 5ui
Veterans High Risk Security Solutions, Inc. (VHRSS) assigns experienced, qualified leadership to
ensure accountable, responsive, and high -quality performance for the City of La Quinta STVR
Security Patrol Services contract.
Bill Newberry — Vice President / Project Manager
Mr. Newberry brings over 30 years of combined military, law enforcement, and private -sector
security leadership experience to his role as Project Manager. His background includes service as a
sworn police officer and US Embassy security military service, providing him with a unique
perspective on both public safety and disciplined security operations. For more than 15 years, he
manages high -volume government security contracts involving large officer teams, multi -site
deployments, and sensitive public environments.
As the City of La Quinta's designated Project Manager, Mr. Newberry serves as the City's single
point of contact. He is directly responsible for developing site -specific post orders, supervising
guard scheduling, ensuring regulatory compliance, and maintaining open communication with City
staff. He also reviews all incident reports, conducts performance reviews, and ensures continuous
alignment with the City's evolving needs.
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Specialized Expertise: Project and contract management, risk assessment and emergency
planning, incident command, training and compliance, law enforcement liaison
Son Hyuhn — Operations Supervisor and Compliance Manager
Mr. Hyuhn has over 10 years of supervisory experience in municipal and healthcare security. He is
responsible for scheduling, compliance audits, and officer training oversight. Mr. Hyuhn maintains
all personnel records, including background checks, licensing, training certifications, and drug
testing documentation, ensuring audit readiness for government clients.
Certifications: California BSIS Security Officer License, CPR Certification, First Aid Certification,
Advanced Conflict De-escalation Certification, Municipal Park Security and Code Enforcement
Training
—, ity Offi,7er nimlificatio—
VHRSS prides itself on employing highly qualified and extensively trained security personnel. Our
staff is selected based on stringent criteria to ensure they meet the highest standards of
professionalism and expertise, particularly in high -risk environments such as those encountered in
government and code enforcement activities.
Qualifications and Certifications
1. Military and Law Enforcement Background: Many of our personnel are veterans of the U.S. military
and former law enforcement officers. This background equips them with exceptional tactical
knowledge, discipline, and strategic planning skills.
2. Certified Security Professionals: All security guards hold valid California Bureau of Security and
Investigative Services (BSIS) Guard Cards and additional relevant certifications, ensuring full
compliance with state regulations and industry standards. This includes certifications in First Aid,
Automated External Defibrillator (AED), Cardiopulmonary Resuscitation (CPR), Advanced Conflict
De-escalation, and specialized security training programs.
3. Experience Requirements: A minimum of two years of security experience is required, with
preference given to those with high -risk environmental experience. All officers must pass an
extensive background check.
4. Bilingual Staff: Recognizing the importance of effective communication, especially in diverse
communities, approximately 50% of our staff members are bilingual, with fluency in Spanish. This
capability enhances our ability to serve and interact with a broader range of the population
effectively.
Training Programs
Our training programs are comprehensive and exceed industry standards, ensuring our personnel
are well -prepared for all aspects of their duties. Training is divided into several key areas:
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Initial Training
1. Basic Security Training: Covers fundamental security practices, including surveillance, access
control, and incident reporting
2. Crowd Management: Techniques for managing groups of people, focusing on de-escalation and
maintaining order without escalation
3. Legal and Ethical Standards: Training in legal responsibilities, ethical conduct, and compliance with
local, state, and federal laws
Ongoing Professional Development
1. Advanced Tactical Training: Includes active shooter drills, defusing hostile situations, and
emergency response coordination
2. Customer Service: Emphasizing effective communication, conflict resolution, and professional
interaction with the public
3. Municipal Code Enforcement: Officers assigned to STVR patrol receive training on La Quinta
Municipal Codes and STVR-related Executive Orders
Technology and Equipment Training
1. Use of Advanced Security Technology: Training in the operation of electronic surveillance systems,
incident reporting software, and real-time tracking tools
2. Physical Security Equipment: Proper use of security devices and patrol vehicle equipment
Work Ethic and Professional Standards
1. Government -Trained Personnel: Many of our staff members receive training directly from U.S.
government agencies, providing them with advanced skills in handling high -stakes situations.
2. Scenario -Based Drills: Regular training exercises simulate real -world scenarios, including crowd
control, emergency evacuations, and hostile confrontations. These drills ensure our personnel are
ready to respond effectively to any situation.
3. Continuous Evaluation: We maintain rigorous standards through ongoing assessments and
evaluations. Field supervisors regularly monitor performance and provide feedback to ensure
continuous improvement and adherence to best practices.
4. Supervisory Oversight: Supervisory personnel assigned to the project possess additional leadership
experience and training in security operations management, incident response coordination, and
operational reporting. These qualifications ensure that supervisors can effectively manage field
personnel and maintain compliance with project requirements.
Professional Affiliations
Our personnel maintain active membership in professional organizations that reinforce best
practices and regulatory compliance:
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1. California Association of Licensed Security Agencies, Guards, and Associates (CALSAGA): Active
membership demonstrating commitment to best practices, regulatory compliance, and ongoing
professional development in California's contract security industry
2. International Association for Healthcare Security and Safety (IAHSS): Supporting adherence to
industry standards and enhancing expertise in security and compliance
VHRSS maintains a veteran -led, compliance -first operating posture for STVR patrol services and
delivers reliable performance in late -night, complaint -driven environments where professionalism
and documentation matter. Our commitment to excellence in staffing qualifications and training
ensures that our personnel are exceptionally prepared to handle the unique challenges of code
enforcement operations for the City of La Quinta.
Relevant Experience
TKG Smoke Tre- 1--immons, LL
Contact Name: Randy Proskocil Contact Email: Phone Number: 573.817.0182
Veterans High Risk Security Solutions, Inc. (VHRSS) provides comprehensive unarmed security
services for TKG Smoke Tree Commons, LLC, a retail shopping center in California, under a one-
year firm -fixed -price contract commencing September 15, 2025. VHRSS is responsible for
patrolling common areas, entrances, abandoned buildings, and the perimeter of the shopping
center to deter unauthorized access and trespassing. The scope includes monitoring the safety of
patrons and employees, ensuring compliance with local laws and shopping center regulations,
enforcing parking and trespass policies, and maintaining a high -visibility presence throughout the
property. The security team is also tasked with reporting maintenance and safety hazards, such as
lighting outages and broken glass, and documenting incidents with timely submission of reports to
property management.
VHRSS demonstrates strong operational capabilities by providing daily activity logs and incident
reports within 24 hours of occurrence, ensuring that property management is kept informed of all
relevant security events. The contractor maintains a robust communication protocol, including
immediate escalation of emergencies via 911 and property management contacts, and
coordinates with local law enforcement when necessary. The security officers assigned to the site
are all certified with valid California Bureau of Security and Investigative Services (BSIS) Guard
Cards and have undergone background checks, reflecting the contractor's commitment to
compliance and professionalism. Supervisory oversight is provided, with a designated supervisor
serving as the main point of contact for property management and overseeing guard operations,
supported by 24/7 dispatch and operations for escalation needs.
Key outcomes and achievements include:
1. Delivers consistent, high -visibility security presence seven days a week with eight -hour daily
coverage, including adjusted rates for major holidays to ensure uninterrupted service.
2. Maintains strict compliance with California BSIS licensing requirements through vetted,
background -checked personnel holding valid Guard Cards.
3. Executes proactive incident identification and reporting practices with incident reports submitted
within 24 hours of occurrence, supporting property management decision -making and follow-on
administrative action.
4. Sustains effective patrol operations across common areas, entrances, abandoned buildings, and
perimeter, deterring unauthorized access and trespassing incidents.
5. Implements robust communication protocols for emergency escalation and law enforcement
coordination, ensuring rapid response to security events.
6. Provides daily activity logs documenting patrol activities, safety hazard observations, and
maintenance issues requiring attention.
VHRSS's performance at TKG Smoke Tree Commons demonstrates capabilities directly applicable
to the City of La Quinta's Short -Term Vacation Rental (STVR) patrol requirements. The shopping
center environment requires visible deterrence, regulatory compliance, effective incident
management, and strong client communication —all core competencies transferable to municipal
compliance patrol operations requiring timeliness, professional contact with the public, and
documentation quality that enables enforcement action.
_nrin7,c Intnrnat-innal Airport Aviation Worker Screening Services
Contact Name: Yaslin Munoz Reynoso Phone Number: 760.318.3819 Contact Email:
Yaslin.MunozReynosoL@palmsprings.gov
Veterans High Risk Security Solutions (VHRSS) performs Aviation Worker Screening Services at
Palm Springs International Airport (PSP) under an agreement with the City of Palm Springs
(Agreement No. 2413404). The airport requires dependable, compliant screening and security
presence within a regulated environment subject to Transportation Security Administration (TSA)
and Federal Aviation Administration (FAA) oversight, including strict personnel suitability
expectations, controlled access, and real-time operational variability driven by flight activity and
changing staffing needs. Performance demands disciplined staffing, continuous supervision,
professional customer -facing conduct, and accurate documentation that can withstand audit and
inspection while preserving airport throughput and minimizing disruption to critical operations.
We implement a supervisor -led operating model that maintains on -site management coverage
whenever screening operations occur, enforces standardized post procedures, and ensures
immediate management intervention for any issue affecting safety, compliance, or
professionalism. We staff and maintain badged personnel in accordance with airport
requirements and ensure team readiness through controlled onboarding, training coordination,
and continual reinforcement of performance standards. We supply, install, and maintain required
screening technologies, including walk-through detection capability and additional equipment
assets, with an execution approach focused on operational continuity, preventive maintenance,
and rapid restoration of capability when issues arise. We also deliver daily written data reports
and incident documentation that enable the City and airport stakeholders to maintain situational
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awareness, support compliance determinations, and retain traceable records for internal review
or external oversight. Throughout performance, we maintain required insurance, additional
insured endorsements, and recordkeeping controls to support the City's audit rights and public -
sector contract compliance expectations.
Our work sustains consistent, high -reliability screening operations with disciplined staffing
coverage and management accountability, while supporting airport security posture and insider -
threat deterrence expectations. Key outcomes and achievements include:
1. Maintains continuity of operations by aligning staffing to randomized schedules and operational
adjustments while protecting required minimum coverage thresholds.
2. Delivers professional, customer -facing engagement with aviation workers and airport stakeholders,
reducing friction at access points and supporting orderly compliance behaviors.
3. Produces timely, standardized daily reporting that improves traceability of screening activity and
supports downstream administrative review and enforcement.
4. Fields and maintains screening equipment capability with minimal disruption risk through proactive
service coordination and rapid issue resolution.
5. Sustains contract compliance posture through insurance documentation, records retention, and
readiness for audit and inspection requirements, achieving consistent on -time report submission
and high operational uptime.
Veterans High Risk Security Solutions (VHRSS) executes the requirement through a controlled
operations model that emphasizes staffing reliability, supervisor accountability, and defensible
documentation. We provide trained, badged screening personnel and ensure our staff completes
airport -provided training prior to performing duties, while maintaining professionalism and
respectful guest -worker interactions consistent with a high -visibility municipal public safety
environment. We supply and maintain required screening technologies and related supporting
materials to sustain operations and reduce disruption risk, while ensuring personnel competency
on equipment use and on -site procedures. We maintain an on -site management presence to
provide immediate issue resolution, direction, and a single accountable point of contact for the
City and airport stakeholders. When operational needs require deviations from planned activity
timing, we coordinate adjustments through established communication channels and preserve
required coverage levels. We also sustain disciplined administrative controls, including accurate
timekeeping, retention of required records, and production of written reports that support
municipal oversight and compliance verification.
Key accomplishments and achievements relevant to late -night municipal STVR compliance patrol
and incident reporting include:
1. Sustains reliable, schedule -driven coverage in a regulated environment with variable operating
hours, while maintaining consistent service quality under continuous monitoring and inspection.
2. Produces routine written reporting and data summaries suitable for government review,
auditability, and downstream administrative action.
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3. Implements clear escalation and notification protocols with an airport control center, enabling
prompt communication when refusals, prohibited items, or safety concerns arise.
4. Maintains strong on -site supervisory control and day-to-day issue resolution to ensure consistent
staff performance and rapid correction of emerging problems.
5. Operates with disciplined compliance to applicable federal, state, and local requirements, including
credentialing and suitability expectations for personnel assigned to sensitive duties.
Qnartment of Tax and FPe Administration (CDTFA
Contact Name: Sabrina Johnson Contact Email: sabrina.iohnson@cdtfa.ca.gov Phone Number:
916.309.5455
Veterans High Risk Security Solutions (VHRSS) executes recurring armored transport support for
the State of California Department of Tax and Fee Administration (CDTFA) at the Sacramento
Central Office (9646 Butterfield Way, Sacramento, CA) over the 07/01/2024 to 06/30/2028
performance period. CDTFA requires predictable, punctual bi-monthly pickups and same -day
bank -vault delivery within a narrow operating window while protecting high -value property and
maintaining strict accountability suitable for audit. The operating environment also requires
disciplined handling of confidential and sensitive information, rapid exception management when
conditions change, and employer -controlled staffing without subcontractors, all while meeting
California Department of Motor Vehicles (DMV) and California Highway Patrol (CHP) licensing and
certification expectations for armored operations.
We implement a controlled chain -of -custody process tailored to CDTFA operations, including
verified courier identification, uniformed personnel, and mutually agreed security procedures for
pickups and courier authentication. We operate CHP-certified armored vehicles supported by
route planning, risk -based timing controls, real-time communications, and documented transfer
practices designed to preserve asset integrity from handoff through vault delivery. Our team
prioritizes time -sensitive execution to protect CDTFA financial objectives linked to same -day
deposit outcomes, while maintaining disciplined dwell -time controls on site and a structured
approach to exception handling (for example, alternate pickup coordination when unforeseen
circumstances affect timing). We also enforce confidentiality controls consistent with state
information protection requirements, including need -to -know handling practices and incident
escalation expectations within defined timelines if any suspected unauthorized access or
disclosure occurs.
Key outcomes and achievements include:
1. Sustains a reliable, repeatable service cadence for bi-monthly operations, achieving consistent on -
time pickup and same -day delivery performance that supports uninterrupted CDTFA deposit
workflows.
2. Maintains strict custody and accountability for sealed shipments through documented handoffs
and verification steps, with zero losses, tampering events, or chain -of -custody discrepancies.
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3. Executes disciplined on -site time management aligned to operational constraints, limiting avoidable
delays and controlling exposure at the pickup location through efficient processing procedures.
4. Maintains full regulatory compliance through vetted personnel, current DMV and CHP licensure,
and valid vehicle certification throughout the period of performance.
5. Supports public -sector auditability through consistent recordkeeping and responsive coordination
with CDTFA project contacts.
CDTFA requires time -sensitive, high -assurance transport of cash and negotiable instruments from
its Sacramento Central Office in a manner that maintains uninterrupted fiscal operations while
withstanding elevated risk of loss, diversion, or compromise. Execution occurs under strict state
oversight expectations, including rigorous suitability requirements for personnel, controlled
access to facilities and sensitive areas, and heightened confidentiality obligations. Missed or
delayed service windows create operational and financial exposure, and any weakness in identity
verification, chain -of -custody discipline, or exception reporting increases the risk of disputed
custody, audit findings, and downstream administrative impact.
Veterans High Risk Security Solutions (VHRSS) addresses these demands through a controlled
secure -transport operating model that emphasizes predictable performance, verified personnel
identity, and defensible documentation. We deploy properly credentialed, background -checked
staff supported by a California Highway Patrol (CHP) certified armored fleet and maintain
compliance with California DMV motor carrier permitting requirements. We execute disciplined
pickup and transfer procedures that emphasize positive ID of authorized client representatives,
secure handling of sealed property, and continuous chain -of -custody records suitable for audit
review. We use route planning and risk assessment methods to reduce exposure to avoidable
threats, maintain operations -center communications, and apply incident and exception protocols
that drive timely escalation and notifications when conditions could affect schedule, safety, or
integrity of the transport. We protect confidential information encountered during performance
through need -to -know handling and rapid incident notification procedures aligned to state
expectations for reporting and remediation support. We also sustain administrative controls
required for government contracting, including accurate service records and invoice
substantiation.
Outcomes from this performance translate directly to late -night municipal compliance patrol and
reporting requirements where timeliness, professional contact, and documentation quality
determine program effectiveness. Key accomplishments include:
1. Delivers consistent, schedule -driven secure transport services with same -day completion and strict
time -window adherence.
2. Maintains verified chain -of -custody controls and written records supporting accountability and
audit readiness.
3. Operates with vetted personnel under heightened suitability and confidentiality requirements,
reinforcing trust in handling sensitive processes.
4. Executes proactive exception management, including timely notifications and service recovery
actions when conditions threaten scheduled performance.
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S. Sustains regulated -fleet readiness through California DMV and California Highway Patrol (CHP)
compliance disciplines.
6. Applies incident identification and reporting practices designed to support rapid stakeholder
decision -making and follow-on administrative action.
Veterans High Risk Security Solutions executes daily high -security pickups and same -day delivery
of cash, checks, and financial instruments under tightly controlled schedules, deploying
uniformed, background -checked personnel operating CHIP -certified armored vehicles with Global
Positioning System (GPS) tracking and secure two-way communications.
Staffing and Prol -eanization
Veterans High Risk Security Solutions (VHRSS) assigns a focused, accountable team so the city
receives consistent coverage, rapid decision -making, and documentation that enables prompt
Code Compliance actions. The City's primary point of contact is the Contract Executive, who has
authority to resolve schedule, performance, and administrative issues in real time. The Operations
Manager leads daily execution, manages dispatch, scheduling, and relief coverage, and
coordinates directly with City staff and the STVR hotline workflow. The Field Supervisor oversees
field performance, conducts scheduled and unannounced inspections during weekend operating
hours, confirms patrol activity and guest contacts align with City direction, and reviews reports for
completeness and clarity before submission. This tiered structure closes leadership gaps, keeps
operational decisions close to the field, and maintains executive accountability.
Staffing centers on one dedicated officer supported by a qualified relief bench to ensure
uninterrupted coverage for call -outs, illness, or removal requests. All personnel hold current CA
Bureau of Security and Investigative Services (BSIS) guard registration and complete background
screening before assignment. VHRSS selects officers with strong public -facing communication and
report writing skills. Before solo deployment, each officer completes City -specific onboarding led
by the Field Supervisor, including a review of City rules for STVR conduct, complaint response
steps, and required documentation elements. The onboarding includes supervised orientation
shifts so the Field Supervisor can confirm the officer can verify complaints, communicate
corrective actions, and document outcomes consistently.
VHRSS maintains operational control through a 24/7 operations desk that manages scheduling
changes, provides dispatch support, and escalates issues to supervision. Officers use GPS-verified
reporting software (GuardTek or equivalent) to time -stamp patrol activity and produce electronic
Daily Activity Reports (DARs) and incident reports, which increases transparency and reduces staff
time spent clarifying events. Supervisors review reports during the same shift for accuracy,
required details, and a professional tone, and they provide immediate coaching or retraining
when they identify incomplete narratives or inconsistent documentation. This project
organization delivers reliable weekend enforcement support through steady guard presence, a
clear chain of command, and dependable reporting that supports the City's ability to document
violations and take timely administrative action.
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Veterans High Risk Security Solutions (VHRSS) will not use subcontractors on this contract. All
services will be self -performed by VHRSS personnel, ensuring authority, supervision, and reporting
remain under one chain of command. The city will always know who directs the work, who owns
the outcome, and who fixes issues immediately. This direct performance model protects La Quinta
from the operational drift that undermines enforcement —missed coverage, inconsistent guest
contact, and reports that do not hold up for code compliance action.
Pricing and Cost Summary
Veterans High Risk Security Solutions, Inc. (VHRSS) offers the City of La Quinta a competitive, fully
burdened pricing structure that ensures predictable, all-inclusive costs with no hidden fees. All
rates account for fully uniformed, highly trained officers and include all payroll and insurance
costs, guaranteeing uninterrupted protection throughout the contract period.
Billing Rates — SEE ATTACHED
Overtime and Holiday Policy
Overtime rates apply when personnel exceed 40 hours per week. Holiday rates apply to the
following observed holidays: New Year's Day, Presidents Day, Memorial Day, Veterans Day,
Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Patrol Vehicle Amenities — RATES ATTACHED
The Patrol Vehicle rate is inclusive of fuel and maintenance. All vehicles are fully identifiable with
appropriate markings and equipped with:
1. Full lighting on all sides of the vehicle, including spotlights and light bar
2. Push bars
3. PA systems
4. First aid kits
5. Traffic cones
6. Yellow caution tape
7. Portable air compressor and jump starter
Invoicing Terms
Standard invoicing terms are Net 30, billed monthly.
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Disclosures
Public -sector security contracts rise or fall on trust: consistent performance, defensible reporting,
and a partner whose history does not introduce avoidable liability. The disclosures below confirm
VHRSS's clean record over the last five years —no significant agreement failures, no adverse
judgments, and no pending investigations that would distract from or threaten delivery. That
matters for La Quinta's STVR patrol mission because the City needs reliable weekend coverage
and incident documentation that can stand up to Code Compliance follow-up. VHRSS maintains
that same standard of transparency throughout the term of the agreement by promptly reporting
any material change in status in writing.
Veterans High Risk Security Solutions (VHRSS) confirms that in the past five years, we have not
experienced any significant agreement failures, contract terminations for cause or default, or
allegations of such, whether as a prime contractor or subcontractor.
We also confirm that VHRSS has not been involved in any civil or criminal litigation resulting in a
judgment of guilt or liability, nor are there any pending government investigations related to
contract performance, including those by the CA Department of Industrial Relations (DIR).
This record gives the City of La Quinta confidence in our ability to deliver reliable STVR patrol
coverage, maintain professional public interactions, and provide documentation that supports
Code Compliance actions. Our structured supervision, thorough pre -assignment vetting, and
immediate review of incident reports help prevent missed patrols, incomplete documentation,
and unprofessional conduct. VHRSS immediately notifies the city in writing of any material
changes to this disclosure.
-ontlict of Interest Statement
Veterans High Risk Security Solutions, Inc. (VHRSS) hereby certifies that neither the firm nor any of
its officers, directors, employees, or agents has any financial interest, personal relationship, or
other circumstance that would create, or could reasonably be perceived to create, a conflict of
interest in connection with the performance of unarmed security guard patrol services for Short -
Term Vacation Rental (STVR) monitoring for the City of La Quinta.
VHRSS confirms the following:
1. No Financial Interest: VHRSS and its personnel have no direct or indirect financial interest in any
Short -Term Vacation Rental property, property management company, or related business
operating within the City of La Quinta that could influence the impartial performance of contract
duties.
2. No Personal Relationships: No officer, director, employee, or agent of VHRSS has any personal
relationship with City of La Quinta officials, Code Compliance staff, or any party subject to STVR
regulations that would compromise objective judgment or impartial enforcement activities.
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3. No Prior Involvement: VHRSS has not participated in the development of the specifications,
requirements, or evaluation criteria for this solicitation.
4. No Organizational Conflicts: VHRSS does not have any existing contracts, agreements, or business
relationships that would create an unfair competitive advantage or impair the firm's ability to
render impartial assistance or advice to the City of La Quinta.
5. Commitment to Disclosure: Should any actual or potential conflict of interest arise during the term
of the contract, VHRSS immediately discloses such conflict in writing to the City of La Quinta
Contract Administrator and takes appropriate steps to mitigate or eliminate the conflict.
Veterans High Risk Security Solutions, Inc. (VHRSS) is prepared and eager to serve as the City of La
Quinta's trusted partner for Short -Term Vacation Rental (STVR) patrol and monitoring services. Our
proposal demonstrates a clear understanding of the City's requirements and presents a proven
approach to delivering reliable, professional security services that support effective Code
Compliance enforcement while maintaining the highest standards of integrity and impartiality in
all aspects of contract performance.
VHRSS will not use subcontractors on this contract. All services will be self -performed by VHRSS
personnel, ensuring direct accountability, unified supervision, and seamless communication with
City staff. This commitment to direct performance eliminates operational fragmentation and
guarantees the City a single point of responsibility for all patrol and monitoring activities.
We welcome the opportunity to partner with the City of La Quinta in preserving neighborhood
quality and enforcing STVR compliance standards. VHRSS stands ready to begin work immediately
upon contract award.
14
CITY OF LA QUINTA
SECURITY GUARD PATROL SERVICES COST PROPOSAL
The billing rates listed below are all encumbered. This proposed cost structure ensures the
City of La Quinta receives predictable, all-inclusive pricing with no hidden fees. VHRSS's
fully burdened rate accounts for fully uniformed, highly trained officers, guaranteeing
uninterrupted protection. These rates are inclusive of all payroll and insurance costs.
If applicable our Overtime and Holiday pay policy is as follows: Our overtime is billed when
they exceed 40 hours per week. For Holidays, they receive overtime pay on the following
holidays, New Years Day, Presidents Day, Memorial Day, Veterans Day, Independence Day,
Labor Day, Thanksgiving Day, Christmas Day.
POITION
HOURLY RATE
OVERTIME RATE
HOLIDAY RATE
Unarmed Security Officer
$28.50
$38.00
$38.00
Unarmed Security Officer
with Patrol Vehicle
$33.25
$42.50
$42.50
Our vehicles are fully identifiable with appropriate markings. They are quipped with full
Lighting on all sides of the vehicle, to include spotlights and light bar. They are also
equipped with push bars, PA systems, first aid kits, traffic cones, yellow tape and potable
air compressor and jump starter.
The Patrol Vehicle Price, is inclusive of fuel and maintenance.
Standard invoicing terms are Net 30 billed monthly.
ATTACHMENT 2
INSURANCE REQUIREMENTS ACKNOWLEDGEMENT
Must be executed by proposer and submitted with the proposal
I, Bill Newberry (name) hereby acknowledge and confirm that
Veterans High Risk Security Solutions. Inc (name of company) has reviewed
the City's indemnification and minimum insurance requirements as listed in Exhibits E and
F of the City's Agreement for Contract Services (Attachment 1); and declare that insurance
certificates and endorsements verifying compliance will be provided if an agreement is awarded.
I am Vice President
(Title)
of Veterans High Risk Security Solutions, Inc
(Company)
X
Commercial General Liability (at least as broad as ISO CG 0001)
$1,000,000 (per occurrence); $2,000,000 (general aggregate)
Must include the following endorsements:
-
X
General Liability Additional Insured
X
General Liability Primary and Noncontributory
X
Commercial Auto Liability (at least as broad as ISO CA 0001)
$1,000,000 (per accident)
Personal Auto Declaration Page if applicable
Errors and Omissions Liability $1,000,000 (per claim and aggregate)
X
Worker's Compensation (per statutory requirements)
Must include the following endorsements:
X
Worker's Compensation Waiver of Subrogation
Worker's Compensation Declaration of Sole Proprietor if applicable
Page 37 of 39
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ATTACHMENT 3
NON -COLLUSION AFFIDAVIT FORM
Must be executed by proposer and submitted with the proposal
I, Bill Newberry (name) hereby declare as follows:
I am Vice President of Veterans High Risk Security Solutionp, Inc
(Title) (Company)
the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf
of, any undisclosed person, partnership, company, association, organization, or corporation; that the
proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced
or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly
colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal,
or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or
indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of
the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price,
or of that of any other proposer, or to secure any advantage against the public body awarding the
agreement of anyone interested in the proposed agreement; that all statements contained in the
proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her
proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative
hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association,
organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham
proposal.
declare under penalty of perjury under the laws of the State of California that the foregoing is true and
correct.
Proposer Signature:
Proposer Name: Bill Newberry
Proposer Title:
Company Name:
Address:
Vice President
Veterans High Risk Security Solutions, Inc
75145 St. Charles PI., Suite 1, Palm Desert, CA 92211
Page 38 of 39
LAWk'UKN1A
ATTACHMENT 4
ACKNOWLEDGEMENT OF RECEIPT OF ADDENDA
Must be executed by proposer and submitted with the proposal;
If no addenda has been issued, mark "N/A" under Addendum No. indicating
Not Applicable and sign
ADDENDUM NO. I SIGNATURE INDICATING RECEIPT
#1
Page 39 of 39
12/12124, 12:19 PM Supplier Profile
Printed on: 12/12/202412:18:46 PM
To verify most current certification status go to: https://www.caleprocure.ca.gov
06S
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GENERAL SERVICES
Office of Small Business & DVBE Services
Certification ID: 2038855
Email Address:
bnewberry@vhrss.net
Legal Business Name:
VETERANS HIGH RISK SECURITY SOLUTIONS INC
Business Web Page:
www.vhrssinc.com
Doing Business As (DBA) Name 1:
VETERANS HIGH RISK SECURITY SOLUTIONS
Business Phone Number:
760.565.5683
Doing Business As (DBA) Name 2:
Business Fax Number:
Address:
75145 ST CHARLES Pl.STE 1 Business Types:
Service
PALM DESERT
CA 92211-9048
Certification Type
Status From To
DVBE
Approved 07/22/2024 07/31/2026
SB(Micro) Approved
07/22/2024 07/31/2026
SB-PW
Approved 07/22/2024 07/31/2026
Stay informedl KEEP YOUR CERTIFICATION PROFILE UPDATEDI
-LOG IN at kftQ l�r A.G V
Questions?
Email:0SQSHsi P(M12G _C&fi0
Call OSDS Main Number: 916-375-4940
707 3rd Street,1-400, West Sacramento, CA 95605
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CITY OF PALM DESERT
2025-2026
BUSINESS LICENSE CERTIFICATE
TO BE POSTED IN A CONSPICUOUS PLACE
N�
"For Services Provided in the City of Palm Desert, California Only
NOTTRANSFERABNEORASSIGNABLE.
Business Name VETERANS HIGH RISK SECURITY SOLUTION
Business Location 75145 ST CHARLES PL 1
Description
SECURITY GUARD SERVICES
PALM DESERT, CA 92211
Business Owner(s) VETERANS HIGH RISK SECURITY SOLUTIONS
Business Type
SERVICE - SECURITY &
INC.
PATROL
License #
13711809
` VETERANS HIGH RISK SECURITY SOLUTIONS INC.
r 75145 SAINT CHARLES PL # 1
Effective Date
December 01, 2025
PALM DESERT, CA 92211-9048
Expiration Date
November 30, 2026
THIS BUSINESS LICENSE DOES NOT PERMIT A
BUSINESS THAT IS OTHERWISE PROHIBITED.
----------------- -
............. .. I-------- --
VETERANS HIGH RISK SECURITY SOLUTIONS INC.:
For all inquiries regarding this license, contact HdL "
Business Tax Support Center at 442-325-3954.
Thank you for your payment on your City of Palm Desert Business License. ALL LICENSES MUST BE AVAILABLE FOR
INSPECTION UPON REQUEST. If you have questions concerning your business license, contact the Business Licensing
Center via email at: Palmdesert@HdLgov.com or by telephone at: 442-325-3954.
Keep this portion for your license separate in case you need a replacement for any lost, stolen, or destroyed license. A fee
may be charged for a replacement or duplicate license.
This certificate does not entitle the holder to conduct business before complying with all requirements of the Palm Desert
Municipal code and other applicable laws, nor to conduct business in a zone where conducting such business violates law.
If you have a fixed place of business within the City of Palm Desert please display the Business License above in a
conspicuous place at the premises. Otherwise, every BL certificate holder not having a fixed place of business in the City
shall keep the Business License Certificate upon his or her person, or affixed in plain view any cart, vehicle, van or other
movable structure or device at all times if required by the Collector.
Starting January 1, 2021, Assembly Bill 1607 requires the prevention of gender -based discrimination of business
establishments. A full notice is available in English or other languages by going to: https://www.dca.ca.gov/publications/
BUSINESS LICENSING
8839 N CEDAR AVE #212
I FRESNO, CA 93720-1832
City of Palm Desert
BUSINESS LICENSE CERTIFICATE
VETERANS HIGH RISK SECURITY SOLUTIONS INC. License Number: 13711809
75145 SAINT CHARLES PL # 1
PALM DESERT, CA 92211-9048 Date of Issue: 12/01/2025