HomeMy WebLinkAboutDirect AccessA Proposal to Provide:
ADA Accessibility Compliance
Assessment and Transition Plan
Consulting Services
June 12, 2026
Prepared for
City of La Quinta
This proposal can be provided in alternative accessible formats
upon request: Large print (please specify 16 or 18 pt), Braille,
audio, sign language or plain language format.
Proposal
Table of Contents
1.
Cover Letter................................................................................................................. 2
2.
References...................................................................................................................4
3.
Complete Pricing List..................................................................................................
9
4.
List of Complementary Services................................................................................
9
5.
Staffing and Project Organization
..........................................................................10
6.
Subcontracting Services..........................................................................................14
7.
Disclosures................................................................................................................14
8.
Explanation of Methodology....................................................................................
15
Appendix......................................................................................................................................................................................
Resumes
............................................................................................................................................................................................. Forms
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Request for proposals:
ADA Transition Plan - La Quinta, California
1. Cover Letter
JirectAccess
A Division of Matrix Design Group
June 12, 2026
City of La Quinta
Attn: Monika Radeva, City Clerk
78495 Calle Tampico
La Quinta, California 92253
Matrix Design Group, Inc.
707 17th St #3150, Denver, CO 80202
Phone: 303.572.0200
www.matrixdesigngroup.com
RE: ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Dear Members of the Selection Committee,
Direct Access, a division of Matrix Design Group, is pleased to submit this proposal to
provide ADA Accessibility Compliance Assessment and Transition Plan Consulting
Services to the City of La Quinta. We have reviewed the RFP published May 18, 2026,
together with Addendum No. 1 and 2. Our proposal responds to the full scope of
services, including the self -evaluation of policies, programs, facilities, and public
right-of-way; the web and digital accessibility assessment under WCAG 2.1 Level AA;
and the development of an updated ADA Transition Plan ahead of the April 26, 2028
compliance deadline.
Direct Access was originally established as a Disability -Operated Business Enterprise
led and staffed by accessibility professionals with lived experience of disability;
Direct Access brings more than technical compliance — we bring the perspective of
people who navigate accessibility barriers every day. Backed by the multidisciplinary
engineering, planning, and GIS capacity of our parent firm Matrix Design Group, we
are positioned to translate findings into implementable capital improvements for La
Quinta.
We are an active California ADA practice. Direct Access is currently delivering the City
of Turlock ADA Self -Evaluation and Transition Plan, a comprehensive California
program covering the City's facilities, parks, programs, services, and public right-of-
way under ADA Title II, Section 504, Title 24 of the California Building Code, PROWAG,
and Caltrans standards. That work, alongside our broader Southern California and
statewide engagements, our Californian team and our serviced -office presence within
the Coachella Valley, means our team is familiar with the California regulatory
framework, local conditions, and the travel logistics required to attend public
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workshops, City Council sessions, and ADA Advisory Committee meetings in La Quinta
in person.
All information and pricing provided in this proposal is valid for at least ninety (90)
days from the proposal submission date. Any individual who will perform work for
the City under this engagement is free of any conflict of interest.
Questions regarding this proposal may be directed to the contact identified below,
who is authorized to bind the firm:
Respectfully submitted,
Chris Martin, GISP
Vice President, Direct Access, a division of Matrix Design Group
707 17th St #3150, Denver, CO 80202
Chris_martin@matrixdesigngroup.com 303.572.0200
Headquarters: 2435 Research Pkwy STE 300, Colorado Springs, CO 80920
Location of service office: 82500 CA-111, Indio, CA 92201
Firm Background, Qualifications, and Experience
(a) Number of years in business: Twenty-seven years.
(b) Taxpayer identification number: 84-1515767
(c) Number of years performing ADA Access Consulting: Twenty two years.
(d) Resumes of the Project Manager and key personnel: Resumes for the Project
Manager, Andy Arias, and all key personnel are provided in the Appendix to this
proposal. Staffing roles and the project organization are described in Section 5.
(e) Firm ownership; state and date of incorporation: Matrix Design Group is a 100%
employee -owned firm incorporated in 1999 in Colorado. We are registered and
operating here in California.
(f) Parent company: Direct Access is a division of Matrix Design Group, which serves
as the parent firm for this engagement.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Request for proposals:
ADA Transition Plan - La Quinta, California
References
Direct Access offers the following references. Per Section 111.2 of the RFP, California
government agency references are preferred; our active California engagements are
noted, supported by directly comparable ADA Self -Evaluation and Transition Plan
programs in other jurisdictions.
The five references below correspond to the projects detailed under Relevant Project
Experience in Section 8 (Explanation of Methodology) and span comparable scope,
complexity, and methodology to the La Quinta engagement.
Reference 1— City of Turlock, California
Principal Representative Paul Loehr, Risk Management Director
Telephone / email 209.668.6034 ploehr@turlock.ca.us
Services Performed ADA Self -Evaluation and Transition Plan
Contract Term 2025 - 2026 (substantially completed)
Staff from Proposed Chris Martin, GISP; Alex Trout, PMP, GISP; Sarah
Team Beckingham, GISP; Mathieu Kolensky; Andy Arias; Jen
Ford; Steven Mifsud MBE; Mary Straka, GISP; Jacob
Clifton, GISP
Direct Access led a comprehensive ADA Self -Evaluation and Transition Plan for the
City of Turlock, encompassing a full assessment of the City's PROW, facilities, parks,
programs, and services to ensure compliance with ADA Title II and related
accessibility standards under the California regulatory environment. The scope
included detailed field surveys of sidewalks, curb ramps, intersections, and transit
stops, alongside evaluation of City -owned buildings and park facilities. Direct Access
leveraged Esri ArcGIS to collect, manage, and analyze data, integrating it into the
City's existing systems for long-term monitoring. Community engagement was central
— with inclusive outreach strategies, targeted engagement with individuals with
disabilities, and structured incorporation of community input into prioritization. The
resulting Transition Plan prioritized barrier remediation, provided cost estimates,
and established a framework for implementation and future updates, with in -person
staff training to ensure long-term sustainability.
outcomF The draft has been submitted ahead of the June 22 deadline for July 2026
adoption.
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Reference 2 - Monterey County, California
Principal Representative Kimberly Cole, AICP, Community Development Director
Telephone / email cole@monterey.org 831-646-3759
Services Performed Monterey Regional Compatible Use Study (CUS) 1
Contract Term Jan 2021 - Oct 2023
Staff from Proposed Kevin Lardner, PE; Sarah Beckingham, GISP; Mary Straka,
Team GISP
The Monterey Regional Compatible Use
> "iW T.Y� % t;.r. _ LanYd Oprion :u
Study (CUS) is a planning tool developed ParcGmet�•_Op,.NII "I;d
through the collaborative efforts of local,.
regional, and state stakeholders for ��•
managing growth around five military .,.na. " WMmkRw qg
Laneuap. .. Naval � ay 3
installations: Presidio of Monterey, Naval �•°°w• �_ „e,,,,. ,4, 5Pos5 nadm
Support Activity Monterey, Defense F- = r.,o lase. '
p p Y Y, 1 w� �
Manpower Data Center, Fort Huntera,
n Sbal Gate -Open 3</!
Naval :° R.s.arelslalsonto�
Liggett, and Camp Roberts, in Monterey o �•N, aM.sa M`_M.korolopy Oivislon
�• Mllltary and
k Nouslrp Fket Numerical M.teorolopY
and San Luis Obispo Counties. The Study _ camPl.. a"do..."o„aPhYC.nt.r
required Matrix to navigate the planning
frameworks, land use priorities, and inter- ;
jurisdictional coordination that define how
Monterey County actually operates.
�� Strong Communities LW"d
This knowledge is directly transferable to �� MOStrNTEREYRi ;,a�
MONTEREY REGIONAL
c-.�
the multi -agency coordination required for
an updated ADA Transition Plan that .•
touches the City right-of-way, Caltrans-jurisdiction corridors, and County -aligned
facilities.
Outcome The final Compatible Use Study was completed and delivered to the City of
Monterey and all participating jurisdictions, providing an adopted regional planning
framework and mitigation strategies to guide compatible growth around five military
installations across Monterey and San Luis Obispo Counties.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 5
Request for proposals:
ADA Transition Plan - La Quinta, California
Reference 3 — City of Scottsdale, Arizona
Principal Representative Kelly Corsette; Communications and Public Affairs
Director
Telephone / email
Services Performed
480.312.2336; I<corsette@scottsdaleaz.gov
ADA Self -Evaluation and Transition Plan
Contract Term 2025 - 2026 (completed)
Staff from Proposed Chris Martin, GISP; Alex Trout, PMP, GISP; Sarah
Team Beckingham, GISP; Mathieu Kolensky; Andy Arias; Jen
Ford; Steven Mifsud MBE; Mary Straka, GISP; Jacob
Clifton, GISP
Direct Access led the ADA Self -Evaluation and Transition Plan for the City of
Scottsdale, addressing all City assets and policies including over 1,000 miles of
sidewalks and 14,800 curb ramps along with other PROW infrastructure. The project
included comprehensive facilities, parks, and policy audits to identify accessibility
barriers and ensure ADA compliance. GIS was used to map and analyze barriers,
supporting data -driven prioritization. Public engagement was a core component,
incorporating stakeholder input to shape improvement priorities and maintain
transparency. Key deliverables included compliance reviews of facilities, programs,
and services; prioritized recommendations for barrier removal with cost estimates;
tools for tracking progress; and a user-friendly Transition Plan that integrated public
feedback and clear implementation strategies.
WUL%.VIIIL The final ADA Transition Plan was submitted and adopted by the City
Council in May 2026.
The below image is one of the GIS dashboards developed by Direct Access:
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Reference 4 — �EI Paso County, Colorado
Principal Representative Andrew Timm; Associate Engineer
Telephone / email 719.439.1744; andrewtimm@elpasoco.com
Services Performed I ADA Asset Measurement and Transition Plan
Contract Term 2022 - 2024 (completed)
Staff from Proposed Chris Martin, GISP; Alex Trout, PMP, GISP; Sarah
Team I Beckingham, GISP
El Paso County's Department of Public Works (DPW), in collaboration with the
Colorado Department of Transportation, engaged Direct Access (via Matrix) to
develop a comprehensive improvement plan for transportation assets — covering
7,200 curb ramps, 605 miles of sidewalks, 2,800 intersections, and Mountain Metro
Transit bus stops. Direct Access was selected for our exemplary field data collection
process, asset management planning, and technical transportation design. Using the
latest in GIS technologies, we developed an ArcGIS Field Maps web -enabled
application allowing multiple field teams to collect dozens of attribute
measurements per asset type. Detailed mobile surveys tied to DPW's criteria manuals
captured compliance data for sidewalks, bus stops, curb ramps, crosswalks, over -
and underpasses, median refuge islands, and intersection pushbuttons. Collected
data was organized into a centralized database, validated through a robust QA/QC
workflow, and integrated into DPW's asset management system. The Transition Plan
prioritized improvement needs and identified projects for both operations and
capital programming — with 15 projects moving directly to design where our
transportation engineers produced shovel -ready ADA retrofit plans. This experience
directly parallels the methodology required for the La Quinta optional PROW
evaluation scope (Task 3).
.gut- -- The resulting
Transition Plan was
adopted into El Paso
County's capital
improvement program,
with Matrix Design Group
continuing to provide
ongoing technical
support through design
and implementation.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 7
Request for proposal -
ADA Transition Plan - La Quinta, California
Reference 5 — Maricopa County Parks and Recreation, Arizona
Principal Representative Taryn Farley, ADA and Universal Access Program
Manager
Telephone / email tfarley@I(ingcounty.gov 206 263 8927
Services Performed Digital accessibility services
Contract Term 2025 — 2026 (substantially completed)
Staff from Proposed Andy Arias; Will Bubenik
Team
Direct Access holds a direct contract with I(ing County Metro for digital accessibility
services — transit accessibility work directly comparable to the digital component of
La Quinta's scope. For King County Metro, Direct Access created a comprehensive
inventory of digital assets and conducted a detailed evaluation identifying
accessibility barriers across websites, documents, forms, and other public -facing
content, supporting conformance with WCAG 2.1 and 2.2, the ADA, and Section 508.
Assets were prioritized using a risk -based approach that weighed frequency of public
use, relevance to essential services, and known accessibility concerns.
The evaluation combined automated scanning with manual testing performed by
trained accessibility specialists including reviewers with lived experience of disability
using assistive technologies such as screen readers, keyboard navigation, and screen
magnification. This dual -method approach surfaces the issues automated testing
alone cannot detect: reading order, form usability, alternative -text quality, and
overall user experience. Findings were documented with clear, actionable
remediation strategies implementable within King County Metro's operational and
technical constraints.
Beyond technical conformance, Direct Access evaluated the clarity, readability, and
usability of content and language recognizing that accessible communication
requires more than passing a checkpoint. Following the successful completion of this
engagement, Direct Access has since been commissioned by King County Public
Health and, this week, by I(ing County IT reflecting the confidence I(ing County has
placed in our approach and the breadth of our digital accessibility practice across
complex public -sector environments.
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3. Complete Pricing List
The detailed fee schedule for the services requested by this RFP is provided below:
ProjeCL rCC aLi iCUUM
if
I Lig
PROW Field Crew (16 days)
$29,440
GIS Dashboard Setup
$6,600
Field Survey Setup
$6,600
PROW / G I S post -data
$10,000
ATV Lease + Mobilization
$6,500
Policy & Procedure Review
$8,700
Facility & Park Evaluations
$114,869
Public Engagement
$5,875
Digital Accessibility
$24,000
Final Transition Plan
$15,000
Project Management
$34,375
List of Complementary Services
Paper tactile maps - price on request based on complexity and design.
Braille documentation - $24 per page.
3D tactile maps - price on request based on complexity and design.
Disability awareness training - $900-$2,000 per session depending on content and
attendee number.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 9
Request for proposals:
ADA Transition Plan - La Quinta, California
Staffing and Project Organization
This is not a team assembled just for the proposal. It is the team that will perform the
work directly, without hand-offs to junior staff or unfamiliar subcontractors. Each
named team member has a proven track record delivering ADA programs for public
agencies, with extensive experience across the California regulatory environment, the
federal Title II framework, and Caltrans standards.
Matrix Team Organizational Chart CITY OF
Garrett Anderson, PE
TASK LEAD
Andy Arias
Jen Ford
LA QUINTA
Andy Arias
Deputy Project Manager
Steven Mifsud MBE, GISP
TASK LEAD
Mari Miller, caSP
Mathieu Kolensky, QIDP
Jeri Ford
Digital Assessment GIS Data
Will Bubenik
Sarah Beckingham, GISP
Mary Straka, GISP
TASK LEAD
Alex Trout, GISP
Kincaid Vineyard
3DVisualization • CAD • Construction Management Desktop Publishing • Document Production
Drone/UAS • Graphic & Digital Design Survey • Website Design
The day-to-day operation of the contract will be led by Californian Andy Arias who
will also lead the self -evaluation program. He provides national DEIA and ADA policy
expertise. Chris Martin, Matrix's Vice President will serve as Officer in Charge and will
oversee the GIS elements of the program utilizing 22 years GIS leadership. Garrett
Anderson, a certified Californian Professional Engineer will provide the Quality
Assurance oversight.
Steven Mifsud MBE, Director of Accessibility will provide project management
support. He founded Direct Access and was awarded an MBE in 2021 by HM Queen
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Elizabeth II for services to accessibility. Mari Miller, CASp, of Partner Engineering and
Science is our named Certified Access Specialist registered with the California State
Architect. Will Bubenik is our Digital Accessibility Specialist and Alex Trout who led
the PROW evaluation for Turlock, CA is leading our Public Right of Way work.
This forms the core team for La Quinta - all experienced with working in California on
multiple programs and supported by the wider Matrix family. We have access to a
deep bench of over 250 staff including California registered Professional Engineers,
GISP specialists, and Landscape Architects as and when required.
fhe Team for La Quinta
Chris Martin, GISP Officer -in -Charge
f Chris, Vice President and Director of Geospatial and Digital Solutions
at Matrix, has 22 years of experience leading teams and specializing
in GIS-driven decision -making. A certified GIS Professional, he
supports municipalities with ADA compliance data collection, PROW
assessments, and prioritization analyses for Transition Plans. He
develops web applications, including dashboards and accessible
maps, integrates asset management best practices, and oversees
QA/QC to ensure data quality and ease client workloads. Chris led
the Turlock, CA PROW program.
Andv L_ Ares Project Manager, ADA Self -Evaluation Task Lead
Andy is an ADA and DEIA-focused accessibility consultant and
national policy advisor with extensive experience training public
sector and private organizations on the Americans with Disabilities
Act (ADA), reasonable accommodation, and inclusive program design.
His background spans federal policy development, higher -education
instruction, community organizing, and national public speaking. He
is a national subject matter expert on diversity equity and inclusion
and accessibility (DEIA). He is an expert in strategic planning, policy
development and implementation. Resident in LA, Andy knows La
Quinta and its disability communities well having worked with local
Centers for Independent Living. As a wheelchair user, Andy is also
familiar with public transport barriers across the Coachella Valley
area.
Steven Mifsud MBE, NRAC Deputy Project Manager
Drawing on his experience of deafness since birth, Steven oversees
Matrix Direct Access' accessibility programs, leading audits, inclusion
training, and policy development with teams across the USA, Europe,
and Middle East. He has served as a judge for Paralympic initiatives
and contributed to accessibility training at the Olympic HQ in
Switzerland ahead of major infrastructure planning for the LA 2028
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Request for proposals:
ADA Transition Plan - La Quinta, California
Games. Steven is internationally recognized for his pioneering work
in accessibility from the MEED Middle East Inclusivity Award to in
2022, he was awarded an MBE by the late Her Majesty Queen
Elizabeth II for his efforts in creating a more inclusive world.
Garrett Anderson, Ft QA/QL
Garrett Anderson is a Professional Engineer licensed in California
(#92064) with eight years of civil engineering design and project
management experience delivering complex infrastructure and
'1 public realm projects on time and under budget. His technical
I strengths span site grading, pedestrian and trail infrastructure,
hydrologic and hydraulic drainage modeling, and utility design,
supported by extensive construction management experience
Al
a Ik
coordinating contractors, clients, community stakeholders, and
public officials.
Mari Miller, CASp Facility Assessment Task Lead
Mari is a Certified Access Specialist (CASp) registered with the
AilCalifornia Division of the State Architect, with fifteen years across
the architectural, construction, and real estate industries and over a
decade performing accessibility compliance reviews, CASp surveys,
and ADA self -evaluations across California and the wider United
States. Trained at the Certified Access Specialist Institute, the
Harvard University Graduate School of Design, and the National ADA
Symposium, and Chair of the Denver Commission for People with
Disabilities, Mari brings La Quinta a CASp whose California regulatory
fluency and Transition Plan field experience map directly onto the
assessment ahead.
Alex Trout, GIST-, IMP Public Right of Way Task Lead
Alex, with seven years in the GIS and technology sector, has worked
on diverse projects across public, private, and non-profit sectors,
focusing on ADA field work, asset management, environmental
modeling, and more. As the GIS Data Collection & Management Task
Lead for both the City of Turlock, CA and the El Paso County ADA
Asset Measurement and Transition Plan Project, he managed data
acquisition and field measurements. Alex led the development of
prioritization scorecards and asset scoring to support the planning,
phasing, and budgeting of maintenance and capital projects.
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Will Bubenik Web and Digital Assessment Task lead
r Will is a digital accessibility consultant with more than ten years of
experience supporting over 400 organizations in creating accessible
online experiences for people with disabilities. Will's expertise
includes compliance with WCAG, ADA Title II, Section 508, the
European Accessibility Act (EN 301 549), and AODA; website
accessibility testing and remediation; accessible content, design, and
documents; accessibility training; and accessibility program
management. He holds the Certified Professional in Accessibility
Core Competencies (CPACC) credential from the International
Association of Accessibility Professionals (IAAP) and is a Department
of Homeland Security Section 508 Trusted Tester.
Sarah Beckingham, GISN GIS Data Task Lead
Sarah is a GIS Analyst with over five years of experience specializing
in Esri ArcGIS solutions. She has managed municipal and tax -
assessing databases, built web mapping applications, and supported
asset management for public agencies and the U.S. Air Force
including March Air Reserve Base. Her work includes ADA compliance
data collection, infrastructure dashboards, and overall asset
management. Proficient in GIS data management, cartography, and
web mapping, Sarah focuses on delivering accessible, data -driven
solutions.
Jen Ford ADA Self -Evaluation, Facility Assessm—t
Jennifer is an accomplished human services and accessibility
specialist with a proven track record in advancing equity, inclusion,
and ADA compliance across diverse environments. She has led
'
citywide ADA Transition Plans, regional park assessments, corporate
audits, housing programs, and recreational facilities, while also
directing programs that support families in crisis, empower youth,
and expand adaptive sports opportunities. Skilled in tools such as
ArcGIS Field Maps and BlueDAG, Jennifer combines technical
expertise with a collaborative approach to deliver data -driven
solutions that remove barriers and foster inclusive communities.
Mathieu KolensKy Facility Data Collection Tabu.
Mathieu is an experienced ADA compliance specialist with a strong
background in accessibility assessments across public and private
sectors. He has supported citywide Transition Plans and conducted
targeted audits for offices, parks, and housing programs, combining
-��-
technical expertise with a collaborative, solutions -focused approach.
Lim-.
His work spans municipal infrastructure, regional park systems,
--
emergency facilities, and inclusive housing programs. Proficient with
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Request for proposals:
ADA Transition Plan - La Quinta, California
ArcGIS Field Maps, BlueDAG, and GPS-enabled data collection,
Mathieu ensures accurate documentation of barriers and adherence
to ADA and PROWAG standards.
Kincaid Vineyard Public Right -of -Way
r Kincaid has hands-on experience in architecture, construction
management, and GIS asset digitization. Kincaid has contributed to
large-scale projects by converting CAD -based stormwater, sewer, and
ADA pedestrian right-of-way assets into GIS databases for El Paso
County. Previous roles include Accessibility Consultant supporting a
medical equipment business with operations, training, and customer
service, as well as construction document preparation and
permitting. Kincaid is known for strong technical skills, attention to
detail, and a commitment to accessible, sustainable design.
Mary Straka, GISP GIS Data
F Mary is an interdisciplinary geographer and cartographer
t specializing in leveraging geospatial technologies for data analysis
I and visualization. She excels in creating impactful, data -driven
solutions that facilitate planning and decision -making. She has
extensive experience using demographic and urban infrastructure
data to understand community profiles and identify areas with high
levels of need for various services. She led the Monterey Regional
Compatible Use Study (CUS) program.
Subcontracting Services
Direct Access has the deep bench as part of Matrix Design Group, to deliver this
engagement in full without the need to subcontract. Matrix is a 100% employee
owned firm with over 250 staff across the United States, with several here in the
Coachella Valley.
Direct Access was originally established as a certified Disability Operated Business
Enterprise (DOBE) and where ancillary services are required such as sign language
interpretation, we seek out organizations that meet DOBE certification requirements.
This supports local disability communities in our areas of operation.
Disclosures
Direct Access, a division of Matrix Design Group, affirms that there is no negative
history to disclose. Neither Direct Access nor Matrix Design Group has any alleged
significant prior or ongoing agreement failures, civil or criminal litigation, or
investigations pending, nor has either entity been judged guilty or liable in any civil
or criminal matter within the last five (5) years.
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8. Explanation of Methodology
Methodological Framework
ADA Transition Plans are more than an inventory of physical barriers: they serve as a
strategic blueprint for delivering an inclusive, predictable, and dignified experience
for people with disabilities. The highest -performing plans go beyond basic
compliance by incorporating interpretation, curation, and sensory considerations to
ensure environments are welcoming, intuitive, and usable for all.
Direct Access applies a comprehensive, systems -based framework built around five
integrated pillars that embed accessibility across programs, services, facilities, and
organizational practices:
Physical Accessibility: Design and construction elements within the
built environment that ensure equitable access and mobility:
accessible routes, entrances, restrooms, parking, public counters,
program spaces, and architectural features governed by ADA
Standards, Title 24 of the California Building Code, Section 504,
PROWAG, and Caltrans Standards.
Sensory Accessibility: Communication and environmental features
that support individuals with sensory disabilities including acoustics,
lighting, tactile and visual cues, temperature, and spatial orientation,
the factors that shape perception, comfort, and usability.
Social Accessibility: Organizational behaviors, attitudes, and practices
that foster genuine inclusion such as staff training, public -facing
interactions, community engagement, and the social dynamics that
influence whether people with disabilities feel welcomed.
DigitalAccessibiliti Accessible digital environments including
- websites, online services, mobile apps, kiosks, and communication
tools meeting WCAG 2.1 AA and the DOJ Title II Final Rule on Web and
Mobile Accessibility.
. Governance and Accountability: The systems, policies, and oversight
mechanisms that ensure accessibility is embedded, measurable, and
consistently upheld across all City operations including performance
metrics, community -centered oversight, integration of accessibility
into budgeting and procurement, and clear pathways for resolving
barriers.
Applying our Framework
Direct Access brings a structured, data -driven approach to ADA transition planning
developed and refined across dozens of municipal engagements throughout the
United States. Our methodology integrates physical field assessment, programmatic
review, digital accessibility evaluation, and community engagement into a single,
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 15
Request for proposals:
ADA Transition Plan - La Quinta, California
coordinated worl<flow delivered by a team with staff based in California who bring
direct working I<nowledge of state accessibility law, California Building Code Title 24
requirements, and the regulatory context in which La Quinta operates.
Task 1: Project Management and Coordination
At project initiation, we assign Andy Arias as the dedicated local Project Manager who
serves as the City's single point of contact from I<icl<-off through final deliverable. We
use a structured project management framework with a master schedule, milestone
tracking, and a shared document portal accessible to City staff throughout the
engagement.
Within five business days of contract execution, we will deliver a detailed project
schedule with milestones, tasl< dependencies, and assigned responsibilities for both
the Direct Access team and City staff. A communication plan will establish the
frequency and format of status updates, a single point of contact on each side,
document version control, and escalation protocols. A dedicated point of contact will
be provided with a secondary contact providing cover during vacation periods.
Our I<icl<-off meeting is substantive rather than ceremonial. We use it to confirm
scope, establish communication protocols, agree on data -sharing arrangements, and
brief City staff on what to expect at each phase. Following ldcl<-off, we provide written
status updates on a regular cadence and hold brief standing check -ins with the City's
ADA Coordinator and designated department contacts.
Given the April 26, 2028 Title II compliance deadline, we will worl< with the City at
I<icl<-off to set a project schedule that builds in sufficient time for City review cycles,
public engagement, and Council approval without compressing deliverable quality.
Quality Assurance is coordinated by Garrett Anderson, a certified California
Professional Engineer familiar with the Coachella Valley area.
Task 2: ADA Self -Evaluation of Policies, Procedures, and Programs
We begin programmatic review by requesting and analyzing the City's existing
policies, standard operating procedures, employee handbool<s, public notices,
meeting procedures, grievance processes, and service delivery documentation. The
City's most recent Transition Plan (2012) will serve as the baseline against which we
measure current -state compliance and identify what has changed across more than a
decade of program evolution, staff turnover, and shifting service delivery models.
We evaluate each policy and procedure against Title II and Section 504 requirements,
focusing specifically on: eligibility criteria that may exclude persons with disabilities;
communication practices and the availability of auxiliary aids and services; public
meeting accessibility; and the adequacy of the existing grievance mechanism.
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For each programmatic barrier identified, we document the specific requirement it
fails to meet, the impacted population, and a recommended corrective action framed
in plain language that non -specialist City staff can act on.
Using a structured staff questionnaire and facilitated orientation sessions with
representatives from major program areas, Direct Access will conduct a thorough
review of La Quinta's policies, processes, and programs for compliance and best
practice alignment. We engage directly with the people who administer City programs
to understand how accessibility barriers manifest in practice, not just on paper.
Findings are consolidated into a clear report with specific, actionable
recommendations.
Questionnaire Development and Distribution
The staff questionnaire will be designed in close collaboration with La Quinta's ADA
Coordinator and relevant department leads, and tailored specifically to municipal
operations and La Quinta's program landscape. Drawing on our experience
conducting comparable evaluations for jurisdictions across California and beyond,
Direct Access will develop a clear, user-friendly instrument that addresses both
regulatory requirements and day-to-day implementation realities.
The questionnaire will be distributed to Department and Division Heads responsible
for programs, services, and activities. Where a staff member has oversight of multiple
service areas or sites, they will be guided to differentiate between responses that
apply broadly across their remit and those where policies or practices may vary by
location or context. Direct Access will coordinate distribution, provide respondent
guidance as needed, and establish clear deadlines with structured follow-ups one
week before and 48 hours before the submission deadline to ensure timely and
complete participation.
The questionnaire will be available in accessible formats upon request, including
large print, Braille, audio, and sign language, consistent with our firm's commitment
to genuine inclusivity in every aspect of project delivery.
Questionnaire Content and Focus Areas
At a minimum, the staff questionnaire will address the following areas:
Program Accessibility: The accessibility of La Quinta's programs, services, and
activities for individuals with disabilities, including identification of any
eligibility criteria, policies, or practices that may restrict or limit participation.
Effective Communication: The availability and use of auxiliary aids and services,
including sign language interpreters, assistive listening systems, captioning,
and alternate formats; procedures for responding to accommodation requests;
and the accessibility of digital content, online platforms, and public -facing
communications.
Physical and Environmental Access (Programmatic Perspective): Staff
awareness of physical barriers that affect program delivery, particularly at
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 17
Request for proposals:
ADA Transition Plan - La Quinta, California
parl<s, recreation facilities, and community spaces such as the Civic Center
Campus, La Quinta Parl<, the Senior Center, and the X Parl<, along with any
temporary or permanent accommodations currently in place.
Staff Training and Internal Resources: ADA-related training provided to date,
internal resources or budget allocations supporting accessibility, and areas
where additional guidance, training, or capacity is needed.
Complaints, Requests, and Recurring Challenges: The history of ADA-related
complaints or accommodation requests received by each department, and
patterns or recurring challenges in meeting ADA Title II obligations.
Review and Analysis of Findings
Upon completion of the questionnaire process, Direct Access will worl< closely with La
Quinta's ADA Coordinator and relevant leadership to review and evaluate all
responses for completeness, consistency, and regulatory relevance. We will identify
common themes, gaps, and existing strengths across departments and service areas,
and translate findings into clear, actionable inputs for the Self -Evaluation Report and
Transition Plan, including identification of programmatic barriers and a prioritized
frameworl< for corrective action.
Our team has direct experience evaluating effective communication practices --
including ASL interpretation, CART captioning, and accessible document formatting --
which are areas often underweighted in programmatic reviews. We bring lived
experience of disability to this worl<, which materially improves the quality and
completeness of programmatic assessment and ensures that recommendations
reflect genuine usability, not just regulatory checl<boxes.
Task 3: ADA Assessment of City Facilities and Public Rights -of -Way
Direct Access will conduct on -site accessibility audits of facilities where City
programs and services are delivered. These audits follow a consistent, defensible
methodology that evaluates accessibility from the exterior of the site through all
public -use areas, recognizing that barriers often occur along the full route of travel.
Site audits will include, at a minimum, evaluation of the following elements:
Site Arrival and Approaches
Accessible parking, passenger loading zones, and public transportation
connections
Accessible routes from parking and sidewalks to building entrances
Surface conditions, slopes, curb ramps, and detectable warnings
Building Entrances
Accessible entrances, door hardware, maneuvering clearances, and signage
Entry systems, including automatic door operators, where provided
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Proposal 11
Interior Circulation and Movement
Accessible routes within buildings, including corridors, ramps, elevators, and
level changes
Clear floor space, turning areas, and reach ranges
Wayfinding and Signage
■ Directional, informational, and regulatory signage
■ Tactile and Braille signage, contrast, and placement
Restrooms and Support Spaces
Public restrooms, locker rooms, and changing areas
Fixtures, clearances, accessories, and usability
Assistive listening systems
Quiet rooms or spaces for neurodivergent individuals
Egress and Emergency Considerations
Accessible means of egress where required
Areas of refuge, exit signage, and emergency communication features
Direct Access's site evaluations are conducted with
an understanding of how physical barriers directly
affect program access and participation. Findings
from the site evaluations will be cross-referenced
with program operations to distinguish between
physical barriers, programmatic barriers, and
opportunities for interim accommodations.
Upon Arrival
Upon arrival at each facility, the Direct Access team
will introduce themselves to pre -arranged contacts for security purposes. A quick
tour will be requested to become familiar with the layout. The team will then
undertake the assessment. When the on -site visits have been completed, initial
verbal feedback is offered on key findings if requested.
Each team member is equipped with a tablet operating BIueDAG, an industry -leading
facilities ADA data collection platform, and/or ArcGIS Field Maps. BIueDAG and GIS
are completely interoperable, and the Direct Access team will identify which data
collection platform the City prefers to deploy. The software captures all pertinent
metrics relevant to each of the ADA, California Title 24, and City standards and
guidance. Photographs are captured by the tablet with real-time annotation available
to record key points.
Where assistive listening systems are present, Direct Access uses Loopworks
calibration tools to measure performance against IEC 60118-4:2006, the international
performance standard for induction loop systems, and evaluates system provision
against the requirements of California Building Code Title 24, Chapter 11B, Section
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Request for proposals:
ADA Transition Plan - La Quinta, California
11B-219, which mandates permanently installed assistive listening systems in areas
accommodating 50 or more persons or equipped with audio amplification systems
and fixed seating. Evacuation chairs are checked for service history and compliance
with NFPA 101 and ANSI/RESNA ED-1 Emergency Stair Travel Devices standards.
The standard checklists developed by the Direct Access team cover all manner of
barrier conditions commonly found in municipal facilities and programs, including
signage, paths of travel, buildings, restrooms, and outdoor recreation facilities.
External areas include curbs, sidewalks, pedestrian crossings, pedestrian signals,
shared -use trails, and parking lots where these are associated with a facility. Site
evaluations start from the exterior of any site to understand the approaches to and
entrances of a building, followed by logical navigation routes within. Findings will be
categorized using a color -coded system that helps prioritize immediate compliance
needs versus longer -term upgrades.
Programmatic Barrier Identification
Using ADAAG, the 2022 California Building Code (CBC) Chapter 11B -- the controlling
document for accessibility in California, which is often more stringent than federal
ADA standards, together with Section 504 and federal guidance as reference
standards, Direct Access will assess each identified program, service, or activity to
evaluate:
Eligibility criteria, policies, or practices that
may limit participation by individuals with
disabilities
Accessibility of program locations and routes
of travel
Availability and effectiveness of reasonable Rk
modifications and auxiliary aids
Accessibility of registration processes, forms,
websites, and program -related
communications
Barrier Removal Solutions and Prioritization
For each identified barrier, Direct Access will develop feasible and compliant barrier
removal solutions. Recommendations may include policy or procedural changes,
operational adjustments, staff training, or coordination with capital improvements
identified in the ADA Transition Plan.
Direct Access will establish a clear prioritization framework based on the severity of
the barrier, frequency of program use, availability of alternative access, and ADA
compliance risk. This framework will support informed decision -making and phased
implementation. As a team with direct experience delivering ADA Transition Plans
across California and the broader western United States, we are well -versed in
California -specific cost magnitude estimates and incorporating these into our
findings.
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Proposal
Color bandings commonly used are:
Where there are potential health and safety risks, or where failing to act is likely to
lead to legal exposure under the ADA or California's Unruh Civil Rights Act, immediate
action is recommended.
Priority 2
Where action is recommended in the near term to resolve an access issue or
implement improvements with significant impact. These may include quick wins that
are easy or low-cost to achieve.
�Complianl',
No action required.
E
Direct Access includes considerations where innovation or best practices might be
worth exploring beyond or exceeding minimum ADA and CBC Chapter 11B
requirements, and which do not fall within the first two categories.
Priorities for access improvements will be guided by the appropriate color coding
and references to the ADA and California Title 24 standards. Reference will also be
made to La Quinta's General Plan 2035, five-year Capital Improvement Program, and
engagement with City stakeholders and community members with disabilities.
Findings will be formatted for direct incorporation into the City's ADA Transition Plan
and for use in future funding applications, including CDBG project scopes, SB 1
project packaging, and other 24"max. 60"x60"
capital funding mechanisms. passinspace
g
Diagrams and images will be used
to illustrate both non-compliance,
and optimal solutions, providing �ee5
helpful clarity for City staff E
responsible for implementation. tio�a�°A
Diagrams and images will be used
to illustrate both non-compliance 4"
and the optimal solutions. The
image on the right is one that is
typically used to demonstrate
accessible routes within buildings.
This provides helpful clarity.
Maneuvering
space at
doors
32" min.
Accessible route
T-intersection can function
as a passing space
Basic Features of an Accessible Route
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 21
Request for proposals:
ADA Transition Plan - La Quinta, California
Public right of way evaluation
Direct Access brings specialized technology, proven methodology, and a disability -led
team to deliver La Quinta's citywide sidewall< assessment program. Our approach
combines high -throughput LiDAR-based mobile profiling with targeted on -foot field
verification to produce a complete, audit -ready compliance dataset.
All findings are geo-referenced and
structured for direct upload into La •
Quinta's GIS environment. This is core Partner Network
to how we worl<: Matrix Design GroupOesn Bronze
holds Esri GIS Bronze Partner status,
meaning our data architecture, field collection worl<flows, and final deliverables are
built to Esri standards from day one -- not retrofitted after the fact.
VDAR ATV Profiling System
For large-scale sidewall< assessment, Direct Access
deploys a LiDAR-based profiling system mounted on "
a Polaris ATV. This purpose-built platform
integrates:
High -frequency laser sensors for continuous,
non -contact surface measurement
Inertial Measurement Units (INS) for precise
orientation and motion tracl<ing
Dual -antenna GNSS for real-time geo-
referencing of every data point
The system operates at approximately 15 mph while maintaining 0.04% distance
measurement accuracy, enabling efficient coverage of La Quinta's sidewall< networl<
without compromising data quality.
What the System Measures
The ATV platform captures a comprehensive compliance dataset in a single pass,
evaluating:
Running grade and cross -slope
Surface evenness and localized obstructions
Panel -to -panel vertical discontinuities
Wheelchair pathway roughness
Ride quality is quantified using the International Roughness Index (IRI), Mean IRI
(MRI), and Half Car Ride Index (HRI), together providing a holistic picture of sidewall<
condition. Class 3B point lasers measure surface discontinuities to ADAAG tolerances,
with all measurements geo-referenced and automatically evaluated against ADAAG
and ANSINFAS criteria. Compliance findings, profiles, and imagery export directly to
22 Proposal
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GIS, PDF, and spreadsheet formats, ready for integration into La Quinta's ADA
Transition Plan deliverables.
Hybrid Deployment: ATV + On -Foot Field Verification
Where ATV deployment is not feasible -- including constrained rights -of -way,
pedestrian -dense areas, or locations requiring detailed manual verification -- Direct
Access field crews conduct targeted on -foot assessments. This hybrid approach
maximizes coverage efficiency across La Quinta's network without sacrificing
accuracy where precision is most needed. La Quinta's desert environment, including
areas within the Cove and along trail -adjacent corridors, may present deployment
conditions where this hybrid methodology is particularly valuable.
Technology -Driven Compliance: Federal ADA and California Standards
Direct Access evaluates La Quinta's sidewalk network against both federal ADA
standards and California -specific requirements under the Caltrans Highway Design
Manual (HDM) and California Title 24, recognizing that compliance thresholds vary
depending on whether a segment falls on the State Highway System or the local
street network. California's design standards introduce width and slope requirements
that in many cases exceed federal minimums, meaning a facility can meet the federal
36-inch minimum clear width while still falling short of the applicable state or local
standard. On corridors such as Highway 111 and Washington Street, where Caltrans
jurisdiction intersects with City pedestrian infrastructure, our team applies the
correct standard to each segment as a matter of course.
Direct Access' LiDAR ATV platform captures the granular, continuous measurements
needed to evaluate every segment against the correct threshold in a single pass,
flagging cross -slopes exceeding the 2% hard limit, running grades beyond 5%, and
clear width deficiencies around poles and street furniture that manual inspection
methods cannot assess with the same consistency or speed.
Citywide Assessment Findings
Assessment findings for La Quinta will document:
• Sidewalk width, running grade, and cross -slope
• Surface condition and discontinuities
• Sidewalk clear width at obstructions including street furniture, utilities, and
overgrowth
Obstructions and barriers
Curb ramp locations, dimensions, and compliance status
Presence or absence of detectable warning surfaces at street crossings
Crosswalk markings and alignment with curb ramp landings
Accessible pedestrian signal (APS) presence and functionality at signalized
crossings
Pedestrian pushbutton location, reach range, and operability
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 23
Request for proposals:
ADA Transition Plan - La Quinta, California
All findings will be geo-referenced and structured for direct upload to La Quinta's GIS
environment, supporting barrier prioritization and cost estimating across the full ADA
Transition Plan.
Task 4: Web and Digital Accessibility Assessment
Our digital team will begin with a comprehensive inventory of all City -facing digital
assets. From the information provided in Addendum 2, the primary public websites
are laquintaca.gov and playinlaquinta.com, with additional web applications, portals,
and hosted services identified in the Enterprise Systems Catalog provided as
Addendum 2 Attachment 1. The number of public -facing documents and multimedia
files will be established during the inventory phase.
Evaluation Standards and Framework
We evaluate all digital assets against WCAG 2.1 Level AA and applicable Section 508
standards using a multi -layered methodology that combines automated scanning
with structured manual testing and assistive technology validation. Automated tools
identify a significant proportion of accessibility barriers efficiently, but cannot detect
all failure types particularly those requiring human judgment around meaningful
sequence, context -dependent focus management, cognitive load, and real -world
usability. Our methodology is structured in three integrated layers:
Automated scanning to identify detectable failures across templates and
components at scale.
Manual expert code review to assess semantic structure, ARIA implementation,
focus management, dynamic content behavior, and interaction patterns.
Assistive technology validation conducted by trained testers with lived
experience of disability, ensuring findings reflect genuine usability rather than
technical conformance alone.
Using multiple tools across each layer allows us to cross-checl< results and surface
issues that no single platform or approach would detect in isolation.
Web Accessibility Testing Tools
For web accessibility testing, Direct Access utilizes a combination of industry -
recognized automated evaluation tools including:
axe DevTools (Deque Systems) -- automated WCAG conformance testing within
browser environments
WAVE Evaluation Tool (WebAIM) -- page -level accessibility analysis and visual
error identification
Accessibility Insights for Web (Microsoft) -- fast automated checks and guided
manual testing worl<flows
Lighthouse (Google Chrome) -- automated auditing of accessibility,
performance, and best practices
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Proposal 11
PDF and Electronic Document Testing Tools
For PDF and electronic document accessibility, Direct Access typically deploys:
Adobe Acrobat Pro DC (Accessibility Checker and Tags Panel) -- PDF structure,
tagging, and reading order validation
Common Look PDF Validator -- detailed WCAG and PDF/UA conformance
verification
PAC (PDF Accessibility Checker) -- independent validation of tagged PDF
compliance
Microsoft Office Accessibility Checker (Word, Excel, PowerPoint) -- source
document accessibility review prior to PDF conversion
Assistive Technology Validation
Assistive technology validation is conducted across the full range of disability types
and device environments, including:
Screen reader testing across Windows, macOS, iOS, and Android environments
using JAWS, NVDA, VoiceOver, and TalkBack, evaluating semantic accuracy,
reading order, ARIA roles and states, form labeling, and error handling
Keyboard -only navigation to validate tab order, focus visibility, skip
mechanisms, modal controls, and the absence of keyboard traps
Magnification and reflow testing at 200--400% zoom to assess responsive
behavior, text spacing, and content loss
Speech input validation using Dragon NaturallySpeaking to assess command
discoverability and operability
Multimedia testing for synchronized captions, transcript accuracy, and
accessible media player controls
Cognitive accessibility review assessing plain language, instruction clarity,
navigation consistency, and error prevention mechanisms
Digital Policy and Governance Review
Beyond technical testing, we assess the City's existing accessibility statement,
accommodation request procedures, and issue -reporting mechanisms,
recommending updates or new content where current practices fall short of
regulatory expectations. For a city like La Quinta with a significant seasonal visitor
population and diverse year-round community, accessible and clearly signposted
digital services are not a technical afterthought, they are a front-line equity issue.
Findings and Deliverables
All digital accessibility findings are documented by asset, failure type, WCAG success
criterion, severity level (Critical, High, Moderate, Low), and recommended
remediation action with guidance suitable for the City's development and content
teams. Findings are structured to integrate directly into the overall Transition Plan
and digital accessibility roadmap, supporting a phased, prioritized approach to
remediation that the City can manage and track over time.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services /_D
Request for proposals:
ADA Transition Plan - La Quinta, California
All tools used by Direct Access are themselves designed to support accessible use
and are widely recognized within the accessibility profession as appropriate for
WCAG, Section 508, and ADA digital accessibility evaluation. Our staff includes
personnel trained to the standards of the International Association of Accessibility
Professionals 0AAP), and our testing is conducted and validated by team members
with lived experience of disability -- ensuring that what we report reflects the real -
world experience of users, not just what automated tools can measure.
Task 5: Public and Stakeholder Engagement
Our engagement approach is built around a foundational principle: the people best
positioned to identify accessibility barriers are those who encounter them daily. A
technically rigorous survey can document what is measurable, but it cannot capture
what it feels lil<e to navigate a city as a person with a disability: the routes avoided,
the services not used, the events not attended. Direct Access will develop and help
the City implement a public involvement strategy that genuinely centers the voices of
La Quinta residents with disabilities, disability advocates, underserved communities,
and community organizations active across the Coachella Valley.
Full engagement programs ensure that community members, particularly people with
disabilities, are involved from the outset, enabling them to identify both priorities
and barriers that may not be visible in technical compliance reviews. This includes
recognizing that a building or service may be physically accessible yet still feel
unusable due to perceived, cultural, sensory, or informational barriers. By harnessing
local lived experience and community insight, we direct our focus to the areas where
accessibility improvements will have the greatest real -world impact, ensuring that
environments are not only compliant, but genuinely welcoming, intuitive, and usable
for everyone.
Public Involvement Strategy
Working with City staff, Direct Access will develop a structured engagement strategy
that identifies the most effective channels for reaching La Quinta's disability
community, including organizations serving residents with physical, sensory,
cognitive, and psychiatric disabilities. The strategy will establish clear objectives for
each engagement activity, ensuring that input gathered is substantive and directly
informs the prioritization of barriers and recommendations in the Transition Plan.
Our Project Manager, Andy Arias, has worl<ed closely with Centers for Independent
Living across California, and that networl< of relationships will be activated from the
outset. Targeted outreach will extend to disability advocacy organizations,
independent living centers, and advisory committees active in the Coachella Valley.
Engagement activities may include public meetings or open forums, targeted
outreach to disability advocacy organizations and Centers for Independent Living,
online comment opportunities, and structured feedbacl< mechanisms for residents
who cannot attend in -person events. We will conduct at least one public meeting or
26 Proposal
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workshop, delivered in a fully accessible format including ASL interpretation, CART
captioning, large -print materials, and remote participation options. Meeting findings
are documented and incorporated into the self -evaluation and Transition Plan, with a
clear public record of how input was used. All engagement materials will be provided
in accessible formats consistent with ADA and WCAG 2.1 AA requirements.
Inclusive Facilitation and Multiple Participation Pathways
Direct Access recognizes that effective public participation is not one -size -fits -all,
and our approach goes well beyond making standard meetings technically
accessible. Meaningful participation requires an understanding that people interact,
communicate, and process information in very different ways, and that a single
engagement format will inevitably privilege some voices while marginalizing others.
We recognize that some participants work best in group settings, while others,
particularly people with anxiety, ADHD, or trauma -related conditions, may engage
more effectively through one-to-one conversations, smaller facilitated sessions, or
online participation. Deaf participants may prefer to engage directly with other Deaf
people in Deaf -led spaces rather than through an interpreter in a mixed group, while
Blind participants require advance access to materials in tactile, Braille, large -print,
or audio formats to participate on an equal footing. Our engagement planning
therefore offers multiple, parallel participation pathways rather than a single forum
that works well for some and excludes others.
To manage group dynamics and ensure that no single individual or impairment group
dominates proceedings, we use structured facilitation techniques grounded in
inclusive practice. These include clearly defined agendas, time -bounded
contributions, and facilitated turn -taking, alongside alternative ways to contribute
such as written, recorded, or asynchronous input. Where appropriate, we use
breakout groups organized by preferred communication style or lived experience,
before bringing insights together in a balanced synthesis.
Facilitators are trained to actively monitor power dynamics within sessions, ensuring
that dominant voices do not overshadow quieter participants and that discussions
do not unintentionally center one impairment type at the expense of others. Input is
deliberately weighted and analyzed to reflect diversity of experience rather than
volume of contribution, ensuring that outcomes reflect the full spectrum of disability
experience including those of people who may not feel comfortable speaking in
public forums.
Accessible Formats and Materials
Direct Access will develop all public involvement materials in accessible formats and
will proactively offer alternatives rather than relying solely on accommodation
requests. Accessible materials will include, as appropriate:
■ Accessible Word and PDF documents (tagged, screen -reader compatible)
■ Plain -language summaries
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 27
Request for proposals:
ADA Transition Plan - La Quinta, California
■ Large -print versions
■ Web content compatible with assistive technologies
■ Captioned and/or interpreted virtual meetings
■ Alternative text for images and graphics
■ Audio versions of key materials
■ Materials compatible with screen readers, refreshable Braille displays, and
speech -to -text software
IDPlaces Interactive Mapping
The Direct Access team has developed IDPlaces, an interactive online mapping tool
through which the public can provide location -based comments to identify
accessibility barriers and areas of concern. IDPlaces is actively monitored and gives
La Quinta residents a convenient way to flag issues directly from their phone, tablet,
or computer -- reaching people who would never attend a public meeting but have
daily, lived experience of the barriers we are seeking to document. Key benefits
include availability, accessibility, and precise location -based feedback that maps
directly into our GIS workflow.
rim
MAI
Comment Collection
Direct Access will collect public comments through multiple accessible channels,
which may include:
Online submission forms
Email
Telephone
■ Mail
■ Video (for sign language communication)
■ Verbal input during meetings
■ Alternative formats as requested
All comments will be logged in a standardized tracking system, categorized by topic
and relevance to the Self -Evaluation or Transition Plan, reviewed for trends and
recurring barriers, and formally considered in the development of findings, priorities,
and implementation strategies. Participants will be able to see how their input
shaped outcomes -- a commitment we treat as non-negotiable, not as a reporting
formality.
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Presentation of Findings
Direct Access will present assessment findings at public meetings or forums as
required by the City, and will support the City's presentation of the final Transition
Plan to the City Council. We bring experience communicating complex technical
findings to non -specialist audiences framing barrier data not as abstract statistics,
but as concrete impacts on people's ability to access public services, participate in
civic life, and move through their community safely and independently. In La Quinta,
where a significant proportion of residents are older adults and seasonal visitors
who rely heavily on accessible parl<s, pedestrian infrastructure, and civic facilities,
that framing is not just good communication practice, it is the case for investment.
Task 6: Transition Plan Development and Update
The Transition Plan we produce will update and substantially extend the City's
previous plan to incorporate the new physical survey data, programmatic findings,
and digital accessibility assessment completed under this engagement.
The plan is organized by facility, program, and system. For each identified barrier, it
includes the applicable standard, a recommended corrective action, a severity and
priority classification, a cost estimate, and a proposed implementation timeline.
Prioritization uses our RAGB frameworl<, which weights factors including program
importance, frequency of use, safety impact, cost-effectiveness, and equity ensuring
the City allocates limited capital resources where they will produce the greatest
accessibility benefit.
The digital accessibility component of the Transition Plan includes a dedicated
roadmap that establishes remediation phases, assigns content ownership, sets
standards for new content and third -party tools, and provides the City with a
defensible frameworl< for ongoing compliance management.
All cost estimates are prepared to a level of detail sufficient to support CIP
programming and budget requests. Where cost uncertainty is significant, we provide
ranges and clearly document assumptions.
Task 7: Tools, Training, and Implementation Support
All barrier data collected during field survey and digital assessment is delivered to
the City in a structured, GIS-compatible format, enabling the City to tracl<
remediation progress, update priorities as projects are completed, and demonstrate
compliance activity to the public and to oversight bodies.
We develop or update the City's ADA coordination policies, grievance procedure,
effective communication notice, and digital accessibility governance documentation.
These are not templates -- they are calibrated to La Quinta's organizational structure
and the specific findings from this engagement.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services
Request for proposals:
ADA Transition Plan - La Quinta, California
Staff training covers ADA obligations relevant to each department's role, how to use
and update the Transition Plan tools, and practical skills for accessible content
creation and vendor management. Training is delivered in accessible formats and
documented to support the City's ongoing compliance record.
A compliance attribute will be leveraged for tracking progress and report summaries.
We will develop ArcGIS Dashboards tied to the field collection effort as seen below.
These Dashboards will display locations of collected data and the
overall compliance status. The Matrix Team and the City will be able to track
progress, quickly identify noncompliant assets, and pinpoint proposed improvement
locations on day one of data collection. Dashboards will expedite design by
disseminating information in an easy -to -use online platform.
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Integrating ADA Evaluation with Capital Planning and Inclusive
Design
Direct Access approaches ADA Self -Evaluations and Transition Plans not simply as
compliance exercises, but as strategic planning tools that directly inform municipal
capital planning, facility upgrades, and inclusive design initiatives. For the City of La
Quinta, our methodology ensures that accessibility improvements are integrated into
the City's long-term capital planning framework and its broader goals for equitable
access to municipal facilities, parks, and the public right-of-way.
The City has already demonstrated a sustained commitment to infrastructure
investment through its five-year Capital Improvement Program (CIP). Direct Access
will align ADA evaluation findings with this framework so that accessibility
improvements are incorporated into La Quinta's capital project pipeline rather than
addressed as isolated retrofits. By embedding accessibility priorities within the CIP,
La Quinta can implement improvements strategically while maximizing the impact of
available resources.
30 Proposal
Proposal
Understanding of RFP Objectives and Alignment with City Strategies
The City of La Quinta's RFP reflects both the City's obligations under ADA Title II and
California Title 24, and its broader commitment to delivering accessible, inclusive
services across all programs, facilities, parks, and public right-of-way infrastructure.
La Quinta last updated its ADA Transition Plan and Self -Evaluation in 2012, meaning
the current update represents over a decade of infrastructure change, program
evolution, and shifting accessibility standards that must now be reconciled into a
single, defensible, and actionable implementation strategy.
The City has been actively delivering ADA improvements through its CIP, including
recurring Citywide Miscellaneous ADA Improvements projects funded through the
Community Development Block Grant (CDBG) program. However, as the RFP identifies,
accessibility data is currently distributed across departments, and a coordinated
system is needed to manage compliance as an ongoing program rather than a series
of individual projects.
The City's ADA request goes beyond a compliance update. It seeks a Consultant team
capable of integrating historical data, validating current conditions, and embedding
accessibility into future planning, design, and operational processes. This aligns
closely with La Quinta's broader policy direction, including its continued investment
in transportation networks, parks and recreation assets, and civic facilities, as well as
its emphasis on efficient service delivery and long-term asset management.
Our approach directly responds to these objectives through a structured, phased
methodology that combines technical rigor with practical implementation. We
understand that the City requires not just a plan update, but a sustainable system for
managing accessibility over time.
We will ensure the project scope:
Reconciles and validates existing data from the 2012 Transition Plan,
Engineering, and Building divisions to establish a clear, defensible baseline
aligned with current ADA and California Title 24 standards.
Delivers targeted field evaluations and gap analysis, focusing on high -use
facilities, parks, and priority pedestrian corridors to verify existing datasets and
identify missing assets.
Develops a centralized, Excel -based Master Barrier Matrix, enabling the City to
track assets, barriers, and remediation actions in a format that integrates with
existing workflows and does not require new software investment.
Establishes a prioritization and cost framework that aligns with CIP planning
processes, incorporating severity, usage, and 2026 cost estimates to support
informed, multi -year investment decisions.
Reviews policies, programs, and administrative practices to ensure full
alignment with ADA Title II requirements, including grievance procedures,
communication protocols, and digital accessibility.
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 31
Request for proposals:
ADA Transition Plan - La Quinta, California
Provides ongoing technical advisory and peer review support, ensuring
accessibility is embedded into future CIP projects, plan reviews, and as -built
verification.
Develops governance tools and procedures, including standard operating
procedures, technical infeasibility documentation, and clear protocols for
maintaining compliance over time.
Builds internal capacity through training and departmental engagement,
equipping City staff to manage accessibility as a "living program" rather than a
one-time deliverable.
Supports community engagement, including optional public workshops and
structured feedback to ensure the perspectives of residents with disabilities
inform prioritization.
This approach reflects our understanding that La Quinta is seeking to transition from
a historically project -based approach to accessibility toward a coordinated, citywide
system aligned with how the City plans, funds, and delivers services.
Funding Alignment and Capital Plans ig Int��, atio,
A critical dimension of our work is ensuring that ADA Transition Plan
recommendations are directly actionable within La Quinta's existing funding
environment. Our team will align barrier prioritization and cost estimates with the
City's established and accessible funding sources, including:
Community Development Block Grant (CDBG): La Quinta has a well -established
track record of delivering Citywide Miscellaneous ADA Improvements through
annual CDBG allocations, with multiple project cycles completed in recent
years. Our prioritization framework will be structured to support continuing
and expanding this pipeline, producing project -ready scopes aligned with CDBG
eligibility requirements.
SB 1 (Road Repair and Accountability Act) Local Streets and Roads Funds: La
Quinta programs SB 1 funds annually through its CIP, including for pedestrian
and pavement infrastructure. Our work will identify ADA-eligible improvement
scopes that can be packaged within SB 1 funded pavement and streetscape
projects, maximizing the accessibility return on existing investments. La Quinta
Measure A (Riverside County Transportation Commission): Measure A funds
have been applied to La Quinta transportation infrastructure projects,
including sidewalk improvements and curb ramp upgrades. Direct Access will
identify PROW barrier remediation priorities aligned with Measure A -eligible
project types.
Federal Community Project Funding / Congressional Earmarks: La Quinta has
successfully pursued federal funding through Congressional community project
funding for transportation and ADA improvements, including curb ramp
upgrades on major corridors such as Washington Street. Our Transition Plan
will produce the prioritized, costed barrier inventory needed to support future
funding requests of this nature.
32 Proposal
Proposal
Coachella Valley Association of Governments (CVAG) Active Transportation:
CVAG has secured major active transportation funding for the Coachella Valley,
including a $36.4 million State ATP award for the Arts and Music Line corridor
along Avenue 48 in La Quinta, Indio, and Coachella. Our PROW evaluation will
identify accessibility needs along and connecting to this corridor, positioning
La Quinta to maximize the inclusive design value of this regional investment.
Caltrans Active Transportation Program (ATP) and SHOPP: Caltrans delivers ADA
accessibility improvements through the State Highway Operation and
Protection Program (SHOPP) and the State Transportation Improvement
Program (STIP), including standalone ADA access improvement projects on the
State Highway System. Where La Quinta's priority pedestrian corridors intersect
with or connect to state routes -- including Highway 111 -- our evaluation will
document deficiencies in formats compatible with Caltrans District 8 project
development processes, supporting coordination on shared improvement
opportunities. Caltrans' Complete Streets Program is also implementing ADA-
related enhancements through pedestrian facility improvements, providing an
additional avenue for coordination on corridor projects.
Our methodology aligns with key City priorities and guidance, including:
Capital Improvement Program (CIP) delivery and asset management, by
providing reliable, consolidated data to guide investment and track progress.
General Plan 2035 Circulation and Land Use policies, by ensuring accessible
pedestrian routes, intersections, and connectivity are embedded in the City's
long-range planning vision, including for walking, bicycling, and golf cart
mobility unique to La Quinta's built environment.
Complete Streets and multimodal mobility principles, by prioritizing accessible
pedestrian routes, intersections, and connectivity across the public right-of-
way, with particular attention to high -use corridors such as Highway 111,
Washington Street, and Jefferson Street.
Parks and Community Services planning, by ensuring high -use recreational
assets -- including the Civic Center Campus, La Quinta Park, the Senior Center,
the X Park, and the Cove Oasis Trailhead -- are accessible and inclusive for all
users.
Digital service delivery expectations, by incorporating web and programmatic
accessibility into the overall compliance framework.
Efficient governance and interdepartmental coordination, by establishing
standardized processes and a shared accessibility framework across City
departments.
Understanding La Quinta's Community Context
An effective ADA Transition Plan must reflect the unique characteristics and needs of
the community it serves. La Quinta is a dynamic desert resort city with a distinctive
year-round and seasonal population, extensive parks and trail infrastructure, a major
civic campus, and a public right-of-way network that serves both residents and large
volumes of visitors and event attendees. The Coachella Valley, including La Quinta, is
ADA Accessibility Compliance Assessment and Transition Plan Consulting Services 33
Request for proposals:
ADA Transition Plan - La Quinta, California
home to a significant concentration of age -restricted and active adult communities,
meaning that accessible infrastructure, safe pedestrian routes, and inclusive public
spaces are not merely a compliance obligation but an essential component of daily
life for a substantial share of the population.
Direct Access aligns its approach with La Quinta's key policies and adopted guidance:
City of La Quinta General Plan 2035 ensuring that the updated Transition Plan is
consistent with the General Plan's Circulation, Land Use, Open Space, and
Conservation elements, and that accessibility is embedded as a cross -cutting
principle in future General Plan amendments and implementation measures.
Five -Year Capital Improvement Program (FY 2024/25 -- 2028/29) directly
mapping Transition Plan recommendations to the CIP project pipeline to
ensure that accessibility improvements are funded, sequenced, and delivered
within the City's established capital investment framework.
Caltrans District 8 Active Transportation Plan, the Caltrans District 8 Active
Transportation Plan identifies pedestrian and bicycle needs on and across the
State Highway System in San Bernardino and Riverside Counties, and prioritizes
highway segments and crossings to inform future investments. Our PROW
evaluation will be coordinated with District 8 priorities to identify opportunities
for joint or leveraged improvements on state-controlled corridors adjacent to
City facilities.
By combining these local and state frameworks with federal ADA requirements, Direct
Access creates a Transition Plan that is not only compliant, but also data -driven,
practical, and community -focused. Historic infrastructure data is reconciled with
current standards, and staff are equipped with tools to maintain an ongoing
accessibility program rather than treating compliance as a one-time exercise.
34 Proposal
Chris
Martin officer -in -Charge
_,,P
Chris is a Vice President at Matrix and Director of Geospatial and Digital Solutions with 22 years
of experience leading GIS-driven projects for public agencies. A certified GIS Professional, he
specializes in data -driven decision -making, GIS-based ADA inventories, and development of
accessible web applications and dashboards. Chris has served as a project manager, GIS lead, and
QA/QC reviewer on numerous ADA self -evaluation and transition plans, including projects in
Colorado, Arizona, Washington, Idaho, Texas, and Ohio.
RELEVANT EXPERIENCE
El Paso County ADA Asset Measurement I EL PASO COUNTY, COLORADO
Education
Chris served as Project Manager for El Paso County's ADA transportation asset inventory and prioritization
effort, supporting the Department of Public Works' ADA improvement planning for more than 7,200 curb
M.S. Geographic Information Science,
ramps, 605 miles of sidewalks, and 2,800 intersections. Matrix developed GIS-based mobile data
University of Denver, 2006
collection tools to assess PROW assets against County and CDOT standards, conducted QA/QC, and
B.A. Geography,
integrated results into the County's asset management system. The resulting ADA transition plan
University of Denver, 2003
prioritized maintenance and capital projects with cost estimates, several of which have advanced into
design and are moving toward construction.
B.S. Environmental Science, University
of Denver, 2003
Wheat Ridge ADA Transition Plan Review and Consolidation I WHEAT RIDGE, COLORADO
Professional
Chris serves as Project Manager and GIS Lead for the City of Wheat Ridge ADA Transition Plan Review and
Consolidation, overseeing project coordination, technical oversight, and delivery of a consolidated,
Registrations/Affiliations
GIS-driven plan covering public rights -of -way, facilities, parks, and programs. He leads integration of
legacy transition plans and datasets, establishes standardized GIS schemas and QA/QC procedures, and
Geographic Information Systems
guides development of GIS-based tools for prioritization, cost estimation, and long-term implementation.
Professional (GISP), #91306
Working closely with City staff, Chris ensures the final transition plan aligns regulatory requirements with
Technical Skills
staffing capacity, capital planning processes, and funding constraints, providing a practical framework for
ongoing ADA compliance management.
GIS Software: Esri ArcGIS Suite
Turlock ADA Self -Evaluation and Transition Plan I TURLOCK, CALIFORNIA
ADA Software: BlueDAG
Chris leads Matrix's work as Project Manager for the City of Turlock's ADA Self -Evaluation and Transition
CAD Software: AutoCAD
Plan. Spanning citywide sidewalks, curb ramps, pedestrian signals, and other public -right-of-way assets—
GPS Units: Trimble's Line of Products
as well as municipal facilities, parks, and policies, the effort advances practical accessibility and ADA
compliance. Chris sets the project strategy, coordinates a multidisciplinary team, and keeps stakeholders
Programming: VB.NET, VBA, HTML, Python,
aligned to schedule and scope. He establishes standards for data collection and QA/QC, oversees GIS
lavaScript, and SQL
mapping and a centralized geodatabase, and translates field findings and community input into clear,
Databases: SQL Server, Oracle, MySQL,
prioritized recommendations with costs and timelines. Under his leadership, the team delivers a phased,
and Microsoft Access
budget -aware roadmap and user-friendly dashboards that enable Turlock to systematically remove
Reporting Software: Crystal Reports
barriers and improve access across the community.
Scottsdale ADA Self -Evaluation and Transition Plan I SCOTTSDALE, ARIZONA
Chris is serving as the QA/QC Task Lead for GIS, mapping, data management, and prioritization on the City
of Scottsdale's ADA Self -Evaluation and Transition Plan. Covering over 2,000 miles of sidewalks,14,800
curb ramps, and other public right-of-way infrastructure —as well as facilities, parks, and City policies —the
project ensures ADA compliance while fostering accessibility and inclusivity. Chris oversees data
management workflows, implements rigorous QA/QC checks, and maintains a centralized geodatabase to
map, analyze, and prioritize barriers. His leadership supports comprehensive compliance reviews,
integration of stakeholder input, and the development of clear, data -driven recommendations with cost
estimates and timelines. The resulting Transition Plan will provide Scottsdale with a practical,
user-friendly roadmap to systematically remove barriers and enhance accessibility across the community.
���i Matrix
Education/Expertise
Faculty at Georgetown University
ADA/508 Compliance Expert
Subject matter expert on disability/
accessibility policy
Professional
Registrations/Affiliations
Andy Project Manager,
Arias ADA Self -Evaluation Task Lead
Andy brings a unique and powerful combination of lived experience, technical expertise, and
policy leadership to their role as Direct Access' Senior ADA Access Consultant. With more than a
decade of experience in accessibility consulting, public policy, and inclusive program design,
Andy has established themself as a national leader in advancing equity for people with
disabilities across built environments, transportation systems, and public -facing programs.
At Direct Access, Andy leads multidisciplinary teams conducting ADA/ABA/FHA compliance
audits, stakeholder engagement, and accessibility -focused training for clients across the
country. Their deep knowledge of accessibility laws is complemented by a practical
understanding of how to implement compliance strategies that are both effective and inclusive.
Andy also supports business development and outreach, working closely with public agencies to
expand equitable access in infrastructure and planning projects.
Before joining Direct Access, Andy served as a policy advisor with the U.S. Department of Labor,
where they shaped national employment and accessibility policy and led ADA training initiatives
for state and federal agencies. They are also a seasoned educator, having served on the faculty
at Georgetown University, where they taught courses on disability rights, cultural competence,
and inclusive policy design. Their work has been recognized by federal agencies and the White
House for its impact on underserved communities.
Group 2. Social and behavioral research
RELEVANT EXPERIENCE
investigators and key personnel, Cert.
No. 57990754
ADA Self -Evaluation and Transition Plan I TURLOCK, CALIFORNIA
Federal Grant Management Certificate
Andy's first role when joining Direct Access was to coordinate the onsite data collection teams for the
ADA Transition Plan for Turlock alongside the evaluation of existing programmatic policy and
procedures. They developed model policies to enable the City to have a consistent policy and
procedures approach for reasonable accommodations and better job application processes.
Inclusive Policy Education I WASHINGTON, D.C.
As an Adjunct Faculty Instructor with Georgetown's National Center for Cultural Competence and the
Center for Excellence in Developmental Disabilities, Andy provided expert instruction on disability
rights, ADA policy, and inclusive frameworks. They developed culturally responsive curricula, conducted
training for faculty and providers, and presented to national and global audiences on accessibility,
equity, and intersectional disparities —earning multiple awards for their contributions.
National Policy Development I WASHINGTON, D.C.
As a Policy Advisor with the U.S. Department of Labor's Office of Disability Employment Policy (ODEP),
Andy served on the Workforce Systems Policy team, where they played a central role in the nationwide
implementation of the Workforce Innovation and Opportunity Act (WIOA). They led the development of
WIOA state plans for all U.S. states and territories, ensuring that both physical and programmatic
accessibility were fully embedded in the design of American Job Centers. Andy delivered ADA and
reasonable accommodation training to more than 150 workforce professionals and key stakeholders
and provided HR-focused accessibility guidance to over 25 state and federal agencies.
In their leadership role with the National Center on Leadership for the Employment and Economic
Advancement of People with Disabilities (LEAD Center), Andy advanced national strategies for inclusive
career pathways for people with disabilities. They authored federal employment policy, advised on
funding strategies, and developed tools such as an online financial toolkit to support economic
empowerment. Andy also analyzed state ABLE policies and crafted ADA guidance for interagency
coordination, including with HUD, Medicaid, and SSA. They administered a $3.5 million Return -to -Work
Jima Access
grant and supported 25 states in drafting equitable employment policies for underserved communities.
Their work earned national recognition from the U.S. Department of Labor and the White House.
Education
B.A. Architectural Design (Honors)
University of Brighton
Professional
Registrations/Affiliations
Member of the NRAC, National Register
of Access Consultants (Consultant
Level)
Awards
Honorary Doctor of Arts, University of
Brighton, 2025
MBE in Her Majesty the Queen's
Birthday Honors list, 2021
Steven
WSW Deputy Project Manager
MBE, NRAC, HonD.Art
Founder and President of award -winning disability accessibility consultancy Direct Access.
Direct Access was born out of Steven's passion for inclusivity following his struggles as a deaf
cochlear implant user. He was awarded the MBE in Her Majesty the Queen's Birthday Honors list
in 2021 for improving access for people with disabilities.
He holds a degree in Architecture and has over 25 years' experience in Accessibility with
specialist expertise in developing municipality ADA Transition Plans — bringing a unique blend of
technical knowledge and lived experience to his work. A sought-after international speaker, he
has presented on accessibility across the USA, Canada, Spain, the UK, Ireland, Poland, the United
Arab Emirates, and Germany.
Steven integrates a human -centered perspective into all aspects of his accessibility and
inclusion practice within the built environment, ensuring that places, buildings, and public
spaces are designed around the diverse needs, experiences, and abilities of the people who use
them. His approach recognizes that accessibility extends beyond physical mobility and includes
the needs of people with sensory loss, neurodivergent individuals, and those with non -visible
disabilities.
He applies inclusive design principles, evidence -based research, and relevant accessibility
standards to identify barriers in the built environment and develop practical, scalable solutions
that support equitable access, comfort, and independence. By considering factors such as
wayfinding, sensory environments, cognitive load, lighting, acoustics, and spatial layout
alongside physical access, Steven helps create environments that are intuitive and welcoming
for a broad range of users..
RELEVANT EXPERIENCE
Member of Power 100, 2019 and 2020 Sommerville ADA Self -Evaluation and Transition Plan I SOMMERVILLE, MASSACHUSETTS
(Shaw Trust list of the most influential Steven led the team that undertook the ADA Transition Plan for the City of Somerville funded through
people with disability) the Commonwealth's Grant Program. The work included comprehensive accessibility audits of
Export Champion 2022-24, Government municipal buildings and facilities, a review of policies and procedures, and the development of a
Northern Powerhouse/Department of prioritized transition plan to guide the City's compliance with ADA Title II. The resulting plan provided a
International Trade clear, implementable roadmap for removing barriers and improving program and facility accessibility.
Emerging Exporter Winner 2019, Insider Peabody ADA Self -Evaluation and Transition Plan ' PEABODY, MASSACHUSETTS
Business Awards
For the City of Peabody, Steven served as the lead accessibility consultant responsible for delivering
International Trader of the Year 2018
the City's ADA Self -Evaluation and Transition Plan under the Commonwealth's Municipal ADA
winner, Cheshire Chamber of Commerce
Improvement Grant Program administered by the Massachusetts Office on Disability. The project
Awards
involved detailed accessibility assessments of municipal buildings and facilities, a review of City
policies and operational practices, and evaluation against ADA Title II requirements and the
'Salt Of the Earth' Award 2018, Nantwich
Massachusetts Architectural Access Board regulations under 521 CMR. Steven directed the development
of a prioritized, implementation -focused transition plan to guide the city in systematically addressing
barriers and improving accessibility across programs, services, and facilities.
Scottsdale ADA Self -Evaluation and Transition Plan I SCOTTSDALE, ARIZONA
As Lead Accessibility Consultant for the City of Scottsdale ADA Self -Evaluation and Transition Plan,
Steven provides technical leadership for the evaluation of accessibility across parks, trails, and public
spaces. He oversees the development of the self -evaluation framework, application of ADA Title II
requirements and applicable accessibility standards, and the prioritization methodology used to
identify and address barriers. Steven also guides stakeholder and disability community engagement to
ensure the resulting Transition Plan establishes a defensible, implementable strategy for improving
programmatic and physical access across the city's park system.
�Ji rect A%xess
Education
M.S. Civil Engineering
(Hydraulics & Hydrology),
University of Washington, 2016
B.S. Civil Engineering (Environmental),
Seattle University, 2015
Professional
Registrations/Affiliations
Professional Engineer: Colorado #62557,
California #92064
Garrett
Anderson QA/QC
Garrett is a Project Manager for Matrix with eight years of Civil Engineering design and
management experience delivering projects on time and under budget. Garrett's strength is
managing highly organized and detailed designs from due diligence through construction.
Garrett has experience with projects of wide range of scale: hydraulic flow controls on public
stormwater infrastructure, in -fill projects for high-rise apartments, and green -field residential
master plan communities. Garrett has also spent time on construction sites managing
relationships between contractors, clients, community stakeholders, and public officials.
Garrett's technical skills encompass site grading, utility design, hydrologic and hydraulic
drainage modelling, and drainage reporting.
RELEVANT EXPERIENCE
The Aurora Highlands 48' Avenue Landscape Buffer I AURORA, COLORADO
Garrett was the Project Manager for the 80-foot landscape buffer project between East 481h Avenue and
the Aurora Highlands Development providing pedestrian walkways, driveways to future Planning Areas,
and associated infrastructure. Garrett managed and assisted with designing grading, public pedestrian
trails, and drainage infrastructure. Garrett also reviewed contractor submittals, attended weekly
construction meetings, and performed site visits to confirm and certify that construction remained on
schedule.
The Aurora Highlands E-470 Landscape Buffer I AURORA, COLORADO
Garrett was the Project Manager for the 80-foot landscape buffer project between E-470 and the
Aurora Highlands Development providing pedestrian walkways and associated infrastructure. Garrett
managed and assisted with designing grading and public pedestrian trails. Garrett also reviewed
contractor submittals, attended weekly construction meetings, and performed site visits to confirm
and certify that construction remained on schedule.
The Aurora Highlands Filing No. 7 I AURORA, COLORADO
Garrett provided construction management and assistance for the project to construct the 61+ acre
residential community providing 89 residential lots, open space design, and associated infrastructure.
This involved reviewing contractor submittals, attending weekly construction meetings, and performing
site visits to confirm and certify that construction remained on schedule.
The Aurora Highlands Filing No. 19 1 AURORA, COLORADO
Garrett provided construction management and assistance for the project to construct East 32"d Avenue
and one associated Water Quality Pond. This involved reviewing contractor submittals, attending
weekly construction meetings, and performing site visits to confirm and certify the WQ pond.
The Aurora Highlands Filing No. 23 1 AURORA, COLORADO
Garrett provided construction management and assistance for the project to construct East Warm
Springs Avenue and one associated Water Quality Pond. This involved reviewing contractor submittals,
attending weekly construction meetings, and performing site visits to confirm and certify the WQ pond.
The Aurora Highlands Filing No. 24 I AURORA, COLORADO
Garrett was the Project Manager for the 41+ acre residential community providing 163 residential lots,
open space design, and associated infrastructure. Garrett managed and assisted with designing a plat,
overlot grading, new roadways, sanitary sewer, water, and storm sewer. Garrett also reviewed
contractor submittals, attended weekly construction meetings, and performed site visits to confirm
and certify that construction remained on schedule.
The Aurora Highlands Filing No. 25 I AURORA, COLORADO
Garrett provided construction management and assistance for the project to construct the 30+ acre
residential community providing 134 residential lots, open space design, and associated infrastructure.
I M r i x This involved reviewing contractor submittals, attending weekly construction meetings, and performing
�I a t site visits to confirm and certify that construction remained on schedule.
Education
B.F.A. Fine Arts,
Harrington College of Design
Professional
Registrations/Affiliations
Certified Access Specialist (CASp)
Division of State Architect, California
Mari
Miller Facility Assessment Task Lead
CASp
Mari is a Certified Access Specialist with 15 years of experience delivering accessibility
consulting and compliance strategy across diverse real estate sectors. Expert in plan review,
site assessments, construction oversight, and risk mitigation, aligning regulatory requirements
with inclusive design principles throughout the project life cycle. l
RELEVANT EXPERIENCE
Senior Advisor, Accessibility Services I PARTNER ENGINEERING AND SCIENCE
■ Technical Reviewer and Team Lead. Provides advisory oversight of property assessments,
architectural plan reviews, construction inspections, and barrier remediation consultations,
ensuring compliance with ADA Titles II & III, FHAA, Section 504/508, ICC A117.1, and relevant state
and local codes.
■ Reviews existing facilities, alteration and new construction projects across diverse sectors —
including higher education, healthcare, multi -family housing, government/public facilities, and
commercial markets —providing accessibility recommendations and guiding phased renovations in
accordance with universal design principles.
■ Provides consulting services and cultivates client relationships, delivers accessibility training, and
collaborates with cross -functional teams to implement inclusive design strategies and ensure
operational compliance throughout the project lifecycle.
APAC-BE Certification I Accessibility Project Architect, Accessibility Specialist I SONDER
Professionals Association Led property assessments, prototype and architectural plan reviews, and construction oversight
for new construction and alterations, ensuring compliance with ADA and international
accessibility standards and alignment with brand design requirements.
■ Designed and implemented phased accessibility renovation strategies, provided technical
recommendations for barrier remediation, delivered team training, and collaborated with legal
teams to advance inclusive design and operational compliance.
Accessibility Specialist I BUILDING ONE CONSULTING
■ Conducted architectural plan reviews, due diligence inspections, facility assessments, and
construction oversight for real estate projects, ensuring accessibility compliance across design,
construction, and property life cycles.
■ Developed and managed transition plans, guided barrier remediation strategies, and led cross -
functional project coordination to deliver inclusive design solutions and compliance strategies for
architects, developers, property owners, and investors.
Ji rect Access
A Division of Matrix Design Group
Alex
Trout Public Right -of -Way Task Lead
GISP, PMP
Alex is a geospatial analyst at Matrix and has eight years of professional experience in the
Architecture, Engineering, and Construction industry, and five years leading projects in the GIS
and technology fields. During his career, Alex has held positions in private consulting, military,
state government, and non-profit sectors. He draws on this diverse experience to bring fresh
perspectives and new solutions to each of his projects. His projects have revolved around asset
management, ADA compliance, environmental modeling, database development and
management, suitability analyses, mobile application development, field data collection, and
environmental assessments. Alex is also an FAA certified commercial drone pilot, specializing in
aerial survey, photogrammetry, LiDAR acquisition, and 3D modeling.
Education RELEVANT EXPERIENCE
M.S. Environmental Science,
University of Colorado Denver, El Paso County ADA Asset Measurement I EL PASO COUNTY, COLORADO
Cert. Geographic Information Science, Alex served as the GIS lead for this large data collection and prioritization project of transportation
University of Colorado Denver, assets. El Paso County's Department of Public Works (DPW) desired the development of an
improvement plan for transportation assets related to the Americans with Disabilities Act (ADA) and
B.A. Environmental Studies, condition deficiencies. DPW owns and maintains over 6,700 curb ramps, 550 miles of sidewalks, and
University of Colorado Boulder, 2,800 intersections.
A.S. Military Intelligence Operations,
Cochise College,
Professional
Registrations/Affiliations
Geographic Information Systems
Professional (GISP), #161540
Project Management Professional
(PMP), #4171291
FAA Part 107 Certified Remote Pilot,
Small Unmanned Aircraft System
(sUAS), #4809173
Stormwater Inspection & Maintenance,
CDOT
Transportation Erosion Control
Supervisor, CDOT
Technical Skills
GIS Software: Esri ArcGIS Suite, QGIS
GPS Units: Geode by Juniper Systems
Programming: Python, ArcPy, SQL
Databases: SQL Server
Using the latest in GIS technologies, Matrix developed an ArcGIS Field Maps web -enabled application
that allowed multiple field teams to collect dozens of attribute measurement information per asset
type in an efficient and accurate manner. We deployed detailed mobile surveys tied to DPW's and CDOT
criteria manuals to assess each compliant measurement for sidewalks, curb ramps, crosswalks,
over/ median refuge islands, and intersection pushbuttons. Collected data were organized
in a database, received a robust QAIQC check, and integrated into DPW's asset management system.
After evaluating the findings of the resulting measured assets, Matrix developed an ADA transition plan
that prioritizes improvement needs within the County, identifying projects for DPW's operations and
maintenance staff as well as capital improvement projects with estimated cost. A select number of
these projects will move directly to design where our transportation engineers will produce shovel
ready design plans. The prioritization analysis utilized a series of ArcGIS Model Builder models to
identify areas in need of asset replacement and improvement. This model combined data collected in
the field with demographic, mobility, and other GIS data to conduct a complete analysis. The model
allowed users to adjust variables' weights and easily update data with more current information. A
select number of these projects will move directly to design where our transportation engineers will
produce shovel ready design plans.
Turlock ADA Transition Plan I TURLOCK, CALIFORNIA
Alex led the development of the GIS data schema and directed the PROW evaluation for Direct Access's
comprehensive ADA Self -Evaluation and Transition Plan for the City of Turlock. The project
encompassed a full assessment of the City's PROW, facilities, parks, programs, and services to ensure
compliance with ADA Title II and related accessibility standards under the California regulatory
environment. Alex's PROW scope included detailed field surveys of sidewalks, curb ramps,
intersections, and transit stops, complemented by evaluation of City -owned buildings and park
facilities.
Mobile Apps: Esri ArcGIS Collector and He designed the Esri ArcGIS data schema used to collect, manage, and analyze project data, integrating
Survey123 it into the City's existing systems for long-term monitoring. Community engagement was central to the
work — with inclusive outreach strategies, targeted engagement with individuals with disabilities, and
structured incorporation of community input into prioritization. The resulting Transition Plan
prioritized barrier remediation, provided cost estimates, and established a framework for
implementation and future updates, with in -person staff training to ensure long-term sustainability.
I�
4-t-111 Jirect Access
Education
B.S. Sport & Recreation Management
Temple University
Minor Entrepreneurship & Innovation
Management
Temple University
Professional
Registrations/Affiliations
International Association of
Accessibility Professionals (IAAP)
Certifications/Clearances
IAAP Certified Professional in
Accessibility Core Competencies
(CPACC)
DHS Section 508 Trusted Tester
Public Trust Clearance (PIV Issued)
Technical Skills
HTML, CSS, JavaScript, WAI-ARIA, WCAG,
Section 508
Accessibility Tools
JAWS, NVDA, VoiceOver 00S/Mac),
Dragon Naturally Speaking, TalkBack,
Narrator, WAVE, ANDI, Deque axe
DevTools, ARC, SortSite, Siteimprove,
Accessibility Insights, Stark, IBM
Accessibility Checker, Adobe,
Common Look, PAC
Will
Web and Digital Assessment Task Lead
Bubenik
Will is a digital accessibility consultant with more than ten years of experience supporting
over 400 organizations in creating accessible online experiences for people with disabilities.
Will's expertise includes compliance with the Web Content Accessibility Guidelines (WCAG),
Americans with Disabilities Act (ADA) Title II, Section 508, the European Accessibility Act, EN 301
549, and the Accessibility for Ontarians with Disabilities Act (AODA). His stills include website
accessibility testing and remediation; accessible -first content and design implementation;
document accessibility for PDF and Microsoft Office documents; accessibility training; and
accessibility program management. He holds the Certified Professional in Accessibility Core
Competencies (CPACC) credential from the International Association of Accessibility
Professionals (IAAP) and is a Department of Homeland Security Section 508 Trusted Tester.
RELEVANT EXPERIENCE
U.S. Department of Veterans Affairs I WASHINGTON, DC
Will served as a Senior Accessibility Engineer providing cross -team accessibility support for five
product teams and the VA's central Accessibility Digital Experience (ADE) team. He ensured all teams
met WCAG and Section 508 requirements throughout the development lifecycle for the VA's online
disability compensation applications. Will coordinated accessibility intake across design and
engineering phases by reviewing Figma mockups, running automated and manual testing on staging
environments, and delivering root cause analysis with remediation guidance to development teams.
Tennessee Department of Transportation, Document & Multimedia
Accessibility I NASHVILLE, TENNESSEE
Will served as a Document & Multimedia Accessibility Specialist remediating non -compliant Word,
Excel, and PDF documents for WCAG, ADA, and Section 508 to meet and exceed federal and state
accessibility requirements. He also supported captioning and audio description efforts for video
content within the department. He created accessibility -specific acceptance criteria, checklists, and
training plans for document and multimedia accessibility, enabling TDOT staff to produce compliant
documents and videos independently.
U.S. Office of Personnel Management (OPM), Section 508 Compliance
WASHINGTON, DC
Will served as a Section 508 Consultant on a federal contract, remediating a high volume of word,
Excel, PowerPoint, and PDF documents to meet Section 508 and WCAG compliance standards across
OPM's internal and public -facing content. He created targeted training sessions and accessible
templates for OPM staff and provided accessibility testing and custom remediation guidance in OPM's
Learning Management System (LMS).
Utah State Government, Department of Cultural & Community Engagement
SALT LAKE CITY, UTAH
Will served as the Digital Accessibility Consultant for the State of Utah over a multi -year engagement
spanning seven government departments and numerous digital assets including websites, portals,
newsletters, videos, audio files, and applications. He performed accessibility evaluations and
remediations, conducted live and recorded trainings for various stakeholders to increase
organizational maturity, remediated thousands of non -compliant Word and PDF documents for WCAG
and Section 508 compliance, and wrote accessibility -specific acceptance criteria and test plans for
agile testing and development.
Other Enterprise Accessibility Experience
Will has extensive experience in enterprise digital accessibility consulting. Additional projects where he
served as lead consultant or accessibility specialist include:
■ Level Access, Mid -Market Consultant (ID.me, FICO, U.S. Olympic & Paralympic Committee)
I Onward Search, Accessibility Lead (Unum, Johnson & Johnson, Walmart)
\I Matrix Miles Partnership, Digital Accessibility (Colorado.com, Visit Savannah, Visit Santa Barbara)
Sarah
Becki ngham GIS Data Task Lead
Sarah is a GIS Analyst with six years of multidisciplinary experience across the Esri ecosystem.
She leads end -to -end GIS workflows —defining data schemas, building centralized databases,
instituting QA/QC, and documenting metadata—to support ADA Self -Evaluations and Transition
Plans, asset management, and resilience planning. Her portfolio includes county -wide
accessibility programs and Air Force facility initiatives, where she has managed field data
collection, automated dashboards, and spatial analyses that prioritize investments and visualize
gaps in infrastructure and accessibility. Sarah's strengths in cartography, stakeholder
collaboration, and clear technical communication consistently deliver accessible, actionable
geospatial products that help teams make informed, equitable decisions.
Education
RELEVANT EXPERIENCE
B.A. Geography and GIS, University
of California Santa Barbara,
El Paso County ADA Asset Measurement Project EL PASO COUNTY, COLORADO
2019
Sarah assisted in multi -month data collection for El Paso County ADA Project including sidewalk slopes,
curb ramps, crosswalks, and other multimodal and roadway assets. Created and maintained a client -
Professional
facing dashboard to display collected data statistics and progress indicators. Provided technical
Registrations/Affiliations
expertise for field collection methods.
Scottsdale ADA Self -Evaluation and Transition Plan I SCOTTSDALE, ARIZONA
GIS Professional 4162292
Sarah led the GIS and data management efforts for the City of Scottsdale's ADA Self -Evaluation and
GIS Colorado
Transition Plan. The project spans over 2,000 miles of sidewalks,14,800 curb ramps, and includes
Women in GIS
facilities, parks, and City policies —all aimed at ensuring ADA compliance and promoting accessibility.
Technical Skills
Sarah is responsible for maintaining the centralized geodatabase, managing data workflows, and
implementing QA/QC protocols to ensure accuracy and consistency across all spatial data.
ArcGIS Software: Esri ArcGIS Suite,
City of Turlock ADA Self -Evaluation and Transition Plan I TURLOCK, CALIFORNIA
ArcPro, ArcGIS Indoors
Sarah assisted with the GIS data management for the City of Turlock's ADA Self -Evaluation and
Field Maps and Data Collection
Transition Plan. The project includes a full assessment of the City's public rights -of -way, facilities,
Esri Dashboard Creation
parks, programs, and services to ensure compliance with ADA Title II and related accessibility
standards. Sarah is responsible for managing the spatial data infrastructure, assisting with the
collection, organization, and analysis of field survey data, including sidewalks, curb ramps,
intersections, and transit stops, and integrating it into the City's existing GIS systems for long-term
planning and monitoring. She is also developing a user-friendly geodatabase and mapping platform to
support ongoing ADA compliance efforts.
Maricopa County Parks and Recreation ADA Self -Evaluation and Transition Plan
MARICOPA COUNTY, ARIZONA
Sarah is leading the GIS data management efforts for the Maricopa County Parks and Recreation
Department's ADA Self -Evaluation and Transition Plan. Her role involves overseeing the collection,
organization, and analysis of spatial data related to accessibility across MCPRD's extensive network of
parks, trails, facilities, and public rights -of -way. Sarah has implemented custom GIS schemas and real-
time dashboards to document physical barriers and evaluate features such as restrooms, parking lots,
playgrounds, and trails1. She is instrumental in maintaining a centralized geodatabase that supports
prioritization of barrier removal, cost estimation, and long-term compliance tracking.
�jl� Ji rect
Education
B.A. Special Education and Teaching,
Fitchburg State University
B.A. Psychology,
Salem State University
Professional
Registrations/Affiliations
Non -Profit Human Services
Management Certificate, Suffolk
University
Diversity, Equity and Inclusion
Certificate, Cornell University
Public NatCon Youth Instructor,
Cred.149219215
Technical Skills
BIueDAG
ArcGIS Field Maps
Jennifer I ADASelf- Evaluation,
Ford I Facility
Assessment
Jennifer is an accomplished human services and accessibility specialist with a proven track
record in advancing equity, inclusion, and ADA compliance across diverse environments. She
has led citywide ADA Transition Plans, regional park assessments, corporate audits, housing
programs, and recreational facilities, while also directing programs that support families in
crisis, empower youth, and expand adaptive sports opportunities. Skilled in tools such as ArcGIS
Field Maps and BIueDAG, Jennifer combines technical expertise with a collaborative approach to
deliver data -driven solutions that remove barriers and foster inclusive communities.
RELEVANT EXPERIENCE
Municipal ADA Self -Evaluation and Transition Plans
CITIES OF PEABODY, SOMERVILLE, TOWNS OF NORTH READING AND WESTFORD, MASSACHUSETTS
Jennifer assisted in the development of ADA Self -Evaluation and Transition Plans for multiple
municipalities. Using GIS-based tools and ADA assessment protocols, Jennifer assessed compliance
within municipal facilities and public spaces, documenting physical barriers, and gathering data to
inform the prioritization of improvements.
Co -Founder & President I MASSACHUSETTS
Jennifer co-founded and directs the strategic efforts of two non -profits, addressing the basic needs of
the most underserved as well as creating equitable athletic opportunities for athletes with disabilities.
Her leadership has fostered and ensured access to food, housing, transportation, and community,
promoting inclusion as a baseline. She has established meaningful partnerships and created
wraparound support services for our most vulnerable community members.
City of Scottsdale ADA and Transition Plan SCOTTSDALE, ARIZONA
Jennifer plays a key role in a citywide ADA Transition Plan, contributing to comprehensive data
collection across municipal facilities, parks, trails, sidewalks, intersections, and public rights -of -way. As
part of an interdisciplinary team, Jennifer conducts detailed field surveys to evaluate accessibility and
identify barriers. Using ArcGIS Field Maps and specialized ADA assessment tools, she ensures
compliance with ADA and PROWAG standards, capturing geolocated data. Her work supports the
development of a robust GIS database informing Scottsdale's long-term accessibility planning and
prioritization of improvements.
Maricopa County Parks and Recreation ADA Self -Evaluation and Transition Plan
I MARICOPA COUNTY, ARIZONA
Jennifer is instrumental in the field assessment phase of Maricopa County's ADA Self -Evaluation and
Transition Plan. Collaborating with ADA specialists, GIS analysts, and engineers, Jennifer evaluates
accessibility across regional parks, conservation areas, trails, and diverse facilities, using GPS-enabled
tablets and custom GIS schemas. Creating a centralized database, the County is able to identify
barriers, prioritize remediation and track progress toward ADA compliance across its extensive parks.
City of Philadelphia I PHILADELPHIA, PENNSYLVANIA
Jennifer is instrumental in the assessment of homeless shelters in the City of Philadelphia. She
evaluates the diverse facilities, using specialized assessment tools, ensuring ADA and PROWAG
standards while honoring the privacy and dignity of the residents. Her work identifies barriers,
empowering the City with data to prioritize remediation and improvements.
Vermont Shared Living Housing Program I VERMONT
As project manager, Jennifer contributes to enhancing accessibility and inclusion for adults with
I I • disabilities in Vermont's Shared Living Program. Working collaboratively with program stakeholders,
\� rJirectACCeSS Jennifer assesses residential homes, identifying barriers and implementing strategies with creative
solutions, ensuring equitable, safe housing for the most vulnerable. Jennifer plays a key role in
advancing statewide goals for inclusive living environments and long-term accessibility compliance.
Education
Mathieu
I(olensky Facility Assessment
QIDP, CPR
Mathieu is an experienced ADA compliance specialist with a strong background in
accessibility assessments across public and private sectors. Mathieu has led and supported
% projects ranging from citywide ADA Transition Plans to targeted audits for offices, parks, and
housing programs. With expertise in facility evaluations, pedestrian right-of-way analysis, and
inclusive housing initiatives, Mathieu combines technical proficiency with a collaborative
approach to deliver actionable solutions. Mathieu's work spans diverse environments, including
municipal infrastructure, regional park systems, emergency service facilities, and shared living
programs for adults with disabilities. Skilled in leveraging tools such as ArcGIS Field Maps,
BIueDAG, and GPS-enabled data collection, Mathieu ensures accurate documentation of barriers
and compliance with ADA and PROWAG standards.
B.A. Sociology, Westfield State
RELEVANT EXPERIENCE
University
Scottsdale ADA and Transition Plan I SCOTTSDALE, ARIZONA
B.S. Regional Planning, Westfield
State University
Mathieu plays a key role in the comprehensive data collection effort that spans citywide facilities,
parks, trails, sidewalks, intersections, and public rights -of -way. Working as part of an interdisciplinary
Registrations/Affiliations
team, Mathieu helped conduct detailed field surveys to assess the accessibility of a wide range of
municipal assets. This included using ArcGIS Field Maps and specialized ADA assessment tools to
Qualified Intellectual Disabilities
document physical barriers, measure compliance with ADA and PROWAG standards, and capture
Professional (QIDP)
geolocated data and photographs for each asset. Mathieu's work contributes to building a robust GIS
CPR Certification
database that supports the City's ongoing ADA compliance, prioritization of improvements, and long -
term accessibility planning.
Technical Skills
Somerville ADA Self -Evaluation and Transition Plan I SOMERVILLE, MASSACHUSETTS
BIueDAG
Mathieu assisted in the development of the City's ADA Transition Plan by auditing municipal facilities
ArcGIS Field Maps
and public spaces for accessibility compliance. Using GIS-based tools and ADA assessment protocols,
Mathieu helped document physical barriers and gather data to inform prioritization of improvements.
The resulting plan supports Somerville's commitment to creating an accessible and inclusive
community.
Westford ADA and Transition Plan I WESTFORD, MASSACHUSETTS
Mathieu led the comprehensive data collection effort that spans townwide facilities: town hall,
recreation facilities, administrative offices, parks, and trails. Working as part of an interdisciplinary
team, Mathieu conducted detailed field surveys to assess the accessibility of a wide range of municipal
assets. This included using ArcGIS Field Maps and specialized ADA assessment tools to document
physical barriers, measure compliance with ADA standards, and capture geolocated data and
photographs for each asset.
Maricopa County Parks and Recreation ADA Self -Evaluation and Transition Plan
I MARICOPA COUNTY, ARIZONA
Mathieu is instrumental in the field data collection phase of the ADA Self -Evaluation and Transition
Plan. Mathieu works alongside ADA specialists, GIS analysts, and engineers to systematically assess the
accessibility of regional parks, conservation areas, trails, and a diverse array of facilities and amenities.
Using GPS-enabled tablets and custom GIS schemas, Mathieu helped gather detailed measurements
and observations on features such as restrooms, parking lots, playgrounds, trails, and public right-of-
way assets. The data collected by Mathieu and the team was integrated into a centralized database,
enabling Maricopa County to identify barriers, prioritize remediation, and track progress toward ADA
compliance across its extensive parks and recreation system.
e� City of Ozark Parks Accessibility Audit I OZARK, MISSOURI
skIII Ji rest kccess Mathieu assisted in the development of the City's ADA Transition Plan by auditing municipal facilities
and public spaces for accessibility compliance. Using GIS-based tools and ADA assessment protocols,
Mathieu helped document physical barriers and gather data to inform prioritization of improvements.
The resulting plan supports Somerville's commitment to creating an accessible and inclusive
community.
Education
B.A. Architectural Studies and
Construction Management,
Arizona State University
Technical Skills
AutoCAD
Autodesk Revit
Lumion, Twinmotion, Enscape
Rhinoceros 7+8
ArcGIS Pro
ArcGIS Field Maps and Data Collection
,§4'11 Matrix
Kincaid
Public Right -of -Way
Vineyard
Kincaid has hands-on experience in architecture, construction management, and GIS asset
digitization. Kincaid has contributed to large-scale projects by converting CAD -based
stormwater, sewer, and ADA pedestrian right-of-way assets into GIS databases for El Paso
County. Previous roles include Accessibility Consultant supporting a medical equipment
business with operations, training, and customer service, as well as construction document
preparation and permitting. Kincaid is known for strong technical skills, attention to detail, and
a commitment to accessible, sustainable design.
RELEVANT EXPERIENCE
Scottsdale ADA Self -Evaluation and Transition Plan I SCOTTSDALE, ARIZONA
As a Project Data Collector, Kincaid supports geospatial and digital solutions projects by gathering,
organizing, and maintaining spatial and non -spatial data related to public infrastructure. This role
involves field data collection, data entry, and quality assurance to ensure accurate and complete
datasets for ADA self -evaluation, asset management, and infrastructure improvement projects. Kincaid
collaborates with GIS analysts and project managers, follows safety protocols, and adapts to changing
project needs, demonstrating strong organizational, technical, and communication skills.
El Paso County On -Call CAD to GIS Conversion I EL PASO COUNTY, COLORADO
Kincaid digitized stormwater, sewer, and ADA pedestrian right-of-way assets from CAD sheets for
approximately 100 subdivisions in El Paso County. This work involved accurately converting engineering
plans into a GIS database using ArcGIS Pro, ensuring data quality and consistency to support the
county's asset management and compliance efforts.
TraVek Roofing and Remodeling I SCOTTSDALE, ARIZONA
Kincaid gained hands-on experience in architectural design and construction management by drafting
construction documents, assisting with permitting, and coordinating project logistics. The role
emphasized accessible and sustainable design, requiring proficiency with design software, problem -
solving, and teamwork. Kincaid contributed to the development of inclusive spaces, participated in
meetings, and supported various construction -related tasks, all while upholding high standards of
accuracy and collaboration.
Beyond Accessible, aka Mobility Plus North Scottsdale I SCOTTSDALE, ARIZONA
Kincaid supported the operations of a medical equipment business focused on accessibility solutions
by assisting with showroom setup, product assembly, and inventory management. Responsibilities
included developing standard operating procedures, training new employees, and creating
instructional materials for customers. Kincaid consulted with customers to recommend suitable
products, managed inventory records, and delivered and demonstrated equipment, showcasing strong
customer service, organizational, and communication abilities.
Education
M.A. Applied Geography and
Geospatial Science,
University of Colorado Denver,
2023
Cert Geographic Information Systems
B.A. Environmental Science,
University of Colorado Denver,
2017
Professional
Registrations/Affiliations
GIS Professional (GISP) #162266
American Association of Geographers
Women in GIS
Areas of Expertise
Esri ArcGIS Suite (ArcMap, Pro, Online,
Dashboards, Web Apps, StoryMaps)
Spatial Analysis & Modeling
Database Management
Mary
Straka GIS Data
Mary is an interdisciplinary geographer and cartographer specializing in leveraging geospatial
technologies for data analysis and visualization. She excels in creating impactful, data -driven
solutions that facilitate planning and decision -making. She has extensive experience using
demographic and urban infrastructure data to understand community profiles and identify
areas with high levels of need for various services. She is adept at creating compelling maps and
visuals to support presentations and reports, along with developing web maps and dashboards
empowering users to interact with their own data and derive meaningful insights. Mary's
commitment to maintaining accessibility for end users ensures that the visualizations and tools
she creates are powerful and effective while still being user-friendly to best support decision
makers.
RELEVANT EXPERIENCE
Monterey County Military Economic Impact Report I MONTEREY, CALIFORNIA
Mary transformed a technical economic impact report on federal military- related spending into an
interactive ArcGIS StoryMap. She mapped spending by ZIP code, highlighted military installations and
industry categories, and integrated charts, graphs, and visualizations to present complex data in a
clear, engaging format. Her user -centered approach made the findings more accessible and actionable
for a broad range of stakeholders.
El Paso County ADA Asset Prioritization I COLORADO SPRINGS, COLORADO
Mary played a central role in the ADA Asset Measurement project by translating geospatial model
outputs into clear, stakeholder -ready maps and narratives. She worked with spatial asset inventories
and prioritization models to evaluate accessibility needs and capital improvement scenarios, then
synthesized technical results into intuitive visualizations and written analyses. Her work bridged
complex GIS analysis and planning decision -making, enabling stakeholders to clearly understand
priorities, tradeoffs, and compliance implications.
UCHealth Land Bank Program Dashboard ' DENUER, COLORADO
Mary led the development of a project management dashboard built on a centralized geospatial
foundation integrating site data, parcel information, document management, and metrics related to
real estate, legal workflows, and design and construction. She implemented custom scripting and
conditional logic -driven formatting to surface key process milestones, upcoming deadlines, and missed
dates, enabling stakeholders to efficiently manage large, complex datasets within a single interactive
ArcGIS Online dashboard.
Cartographic Design Eastern Wastewater System Expansion Mapping Tool I COLORADO SPRINGS, COLORADO
Technical Writing & User Guides Mary led the development of a Project Mapping Tool for a major wastewater expansion project in
Colorado Springs, supporting iterative project phases and evolving end -user needs. She integrated
Public Speaking &Presentations complex infrastructure, utility, and environmental datasets into a dynamic dashboard environment.
The tool evolved from parcel scoping and alignment analysis to tracking survey and geotechnical
progress, with progress metrics and a centralized document repository supporting data visualization
and project decision -making.
Joint Base San Antonio (JBSA) Dorm Readiness Tool I SAN ANTONIO, TEXAS
Mary played a key role in developing a tool to streamline maintenance request tracking for training
dormitories at JBSA. She led the design of a web -based dashboard displaying real-time, crowdsourced
data, using Arcade -driven conditional formatting to surface priority metrics and status changes.
Working iteratively with stakeholders, she adapted the tool to evolving end -user needs while balancing
functionality with clear, actionable data. She also supported implementation through user guides and
targeted training sessions that drove adoption across multiple service branches.
���i Matrix
4 Gig&
ATTACHMENT 2
INSURANCE REQUIREMENTS ACKNOWLEDGEMENT
Must be executed by proposer and submitted with the proposal
Chris Martin
Matrix Design Group
(name) hereby acknowledge and confirm that
(name of company) has reviewed
the City's indemnification and minimum insurance requirements as listed in Exhibits E and
F of the City's Agreement for Contract Services (Attachment 1); and declare that insurance
certificates and endorsements verifying compliance will be provided if an agreement is awarded.
lam
Vice President
Matrix Design Group
of
(Title) (Company)
Commercial General Liability (at least as broad as ISO CG 0001):
® $1,000,000 per occurrence/$2,000,000 aggregate OR
❑ $2,000,000 per occurrence/$4,000,000 aggregate
❑ $5,000,000 per occurrence/$5,000,000 aggregate
Must include the following endorsements:
General Liability Additional Insured
General Liability Primary and Non-contributory
Commercial Automobile Liability (at least as broad as ISO CA 0001):
® $1,000,000 combined single limit for bodily injury and property damage
® Auto Liability Additional Insured
Workers' Compensation (per statutory requirements):
® Statutory Limits / Employer's Liability $1,000,000 per accident or disease
Must include the following endorsements:
Workers' Compensation Endorsement with Waiver of Subrogation; OR
Workers' Compensation Declaration of Sole Proprietor (if applicable)
Professional Liability (Errors and Omissions):
® Errors and Omissions liability insurance with a limit of not less than $1,000,000 per claim
Cyber Liability
❑ $1,000,000 per occurrence/$2,000,000 aggregate
Page 10 of 12
4 Gig&
NON -COLLUSION AFFIDAVIT FORM
Must be executed by proposer and submitted with the proposal
Chris Martin
I,
I am Vice President
(Title)
ATTACHMENT 3
(name) hereby declare as follows:
of Matrix Design Group
(Company)
the party making the foregoing proposal, that the proposal is not made in the interest of, or on behalf
of, any undisclosed person, partnership, company, association, organization, or corporation; that the
proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced
or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly
colluded, conspired, connived, or agreed with any proposer or anyone else to put in a sham proposal,
or that anyone shall refrain from proposing; that the proposer has not in any manner, directly or
indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of
the proposer or any other proposer, or to fix any overhead, profit, or cost element of the proposal price,
or of that of any other proposer, or to secure any advantage against the public body awarding the
agreement of anyone interested in the proposed agreement; that all statements contained in the
proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her
proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative
hereto, or paid, and will not pay, any fee to any corporation, partnership, company, association,
organization, proposal depository, or to any member or agent thereof to effectuate a collusive or sham
proposal.
I declare under penalty of perjury under the laws of the State of California that the foregoing is true and
correct.
Proposer Signature:
Chris Martin
Proposer Name:
Proposer Title:
Company Name:
Address:
Vice President
Matrix Design Group
707 17th Street, Suite 3150, Denver, CO 80202
Page 11 of 12
44(V
ATTACHMENT 4
ACKNOWLEDGEMENT OF RECEIPT OF ADDENDA
Must be executed by proposer and submitted with the proposal;
If no addenda has been issued, mark "N/A" under Addendum No. indicating
Not Applicable and sign
ADDENDUM NO. I SIGNATURE INDICATING RECEIPT
Page 12 of 12
6irectAccess
A Division of Matrix Design Group
Anniston, AL
Boston, MA
Colorado Springs, CO
Denver, CO
Niceville, FL
Phoenix, AZ
San Antonio, TX
Image: Mrsam678, CC BY -SA 4.0
<https://creativecommons.org/licenses/by-sa/4.0>,
via Wikimedia Commons