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Verizon/City Yard DSL 00This Master Agreement between GTE .Net LLC d/b/a Verizon Internet Solutions a Delaware Limited Liability Company ("we", "Verizon") and the Customer identified below ("you") includes the attached Service Quotation(s) (collectively "Master Agreement") together with any additional Service Quotations agreed to in writing in the future. 1. Services. We will provide you the Verizon Online Services ('Service') indicated in the Service Quotation(s) ("Quotation'). The Service Period and fees for the Service are described in the Quotation. Our commencement of providing any of the Services to you as described in the Quotation shall constitute our acceptance of this Master Agreement 2. Service Description. Verizon Online Services provides you with access to the Internet Further details of the Services are set forth in the Service Description for the version of the Service you have selected, as indicated on the attached Quotation. Service Descriptions are available from your sales representative. 3. Prices. Prices are stated in the Quotation and are guaranteed for the Term stated in the Quotation. If any of the Services are on a month -to -month basis, we will give you at leastthirty (30) days prior notice of a price change. You are responsible for all applicable taxes, tariffs, telecommunications surcharges or other governmental charges due on accowrt of the Services. 4. Payment Unless otherwise stated in,a Quotation, we will invoice you monthly. Payment is due upon receipt of invoice and shall be U.S. currency. A payment received thirty (30) days after the invoice date is considered past due. For overdue invoices, you will pay interest of 1.5% for each month or part of a month (or the maximum allowed by law, whichever is less). 5. Our Responsibility. We are responsible for providing the DSL Services by qualified personnel in accordance with generally recognized industry standards. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 6. Your Responsibility. You are responsible for the manner in which you use the Services, including the maintenance and security of your data, software, computer network and other facilities; your choice of equipment, software and online content; and all other matters related to how you access and use the Services. Unless expressly permitted by a Quotation or separate reseller agreementwith us, you shall notresell Services, or access to Services, directly or indirectly to third parties. 7. Indemnification. We will indemnify you for damages, costs and attorneys fees you incur from any claim that our Services infringes any U.S. patent, copyright trademark, trade secret or other intellectual property right of a third party. You will indemnify us for damages, costs and attorneys fees we incur from any claim arising from your manner of using of the Services, your combination of the Services with other products or services not provided by us, or your modification of the Services. The indemnifying party shall conduct the defense and shall have control of the litigation and settemeut, if any; the other party shall give prompt notice of all claims and shall cooperate in defending against the claim THE PARTIES DISCLAIM ANY WARRANTY OF NON -INFRINGEMENT, RELYING INSTEAD ON THE TERMS OF THIS SECTION. 8. Compliance with Laws. You are responsible for all use of the Service under your account You shall not use or permit your end users to use the Services in ways that violate laws or our Acceptable Use Policy which is published on our web site at http://www.gte.nevhodW&policies/acceptable&trrd, infringe the rights of others, or interfere with users of our network or other networks. For example, you shall not distribute chain letters or unsolicited bulk electronic mail Cpamming"); propagate computer worms or viruses; use a false identity; attempt to gain unauthorized entry to any site or network; distribute child pornography, obscenity or defamatory material over the Internet; or infringe copyrights, trademarks or other intellectual property rights. You further agree to comply with U.S. export laws concerning the transmission of technical data and other regulated materials via the Services. 9. Termination. Either party may terminate or cancel this Agreement if the other fails to cure a material breach of the Agreement within thirty (30) days after receiving written notice of the breach. We reserve the right, but assume no obligation, to suspend performance immediately if you are more than thirty (30) days overdue in payments or ff in our reasonable judgment, you have violated Sections 9 or 8, including our Acceptable Use Policy. 10. Limitation of Liability. EXCEPT FOR (A) INDEMNIFICATIONS PURSUANT TO SECTION 7, (B) BREACH OF ANY CONFIDENTIALITY OBLIGATIONS STATED IN A SERVICE QUOTATION, AND (C) BREACHES BY YOU OF LICENSE TERMS APPLICABLE TO VERIZON- PROVIDED SOFTWARE, NEITHER PARTY (NOR ITS SUPPLIERS OR CUSTOMERS) SHALL BE LIABLE TO THE OTHER PARTY FOR PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES INCLUDING WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE SERVICES, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 11. Limitation of Damages. OUR AGGREGATE LIABILITY TO YOU RELATING TO OR ARISING OUT OF THIS AGREEMENT, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED (a) THE TOTAL AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN QUESTION, DURING THE ONE-YEAR PERIOD D&JEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO YOUR CLAIMS OR (b) $100,000, WHICHEVER IS LESS. 12. Renewal We encourage you to contact us by calling: 1-877-483- 1794 prior to the expiration of the then -current Service Period to 1%erican Online: tien,icec Page I of 6 Sjmcwl0"far renew the Service for an additional term of one year or more. If the Service Period expires beforeit has been renewed in writing, then we may continue to provide you with the Service on a month - to -month basis, at our then-curredrt undiscounted list prices, until the Service Period has been renewed in writing. 13. Service Cancellation. You may cancel the Service at any time by providing us thirty (30) days priorwtitten notice. In the event you wish to cancel your Service as sot forth in the applicable Service Quotation, please contact us at 1.877/483-8204. If you cancel during a Service Period, you agree to pay us (a) all Service fees accrued as of the cancellation dote and (b) a termination charge equal to the applicable monthly mate times the number of months remaining in the Service Period. You are responsible in all events for the full amount of telephone company circuit cancellation charges incurred by you as a result of your cancellation. 14. Domain Name Fees. All fees associated with domain name registration and periodic maintenance of domain names are your responsibility. The registrar or we on registrar's behalf will bill such fees directly to you. Such fees are not included in the prices for the Service. 15. Software We Provide. In the event we provide any software to you in connection with Service, we grant you a personal, non- exclusive, non -transferable license for the duration of the Service Period, to use such software in object code form only, for the sole purpose of enabling you to access and use the Service. You acknowledge that the software is copyrighted, that title to such software remains with us and our suppliers, if any, and that the content and design of such so are are valuable trade secrets. You are authorized to make one copy of the Software for backup purposes only. You agree not to (a) disclose or make available to third parties any portion of such software without our advance written permission; (b) fivlher copy or duplicate such software; (c) reverse engineer, decompile or disassemble such software; (d) make derivative works from such software; or (e) modify such software. YOU ACKNOWL KIE THAT OUR THIRD PARTY SOFTWARE SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN UDTNG ANY WARRANTIES OF MERCHANTABILITY, FOR A PARTICULAR PURPOSE, OR 3 16. IP Addresses. Upon expiration, cancellation or termination of the Agreement or applicable Quotation, you shall relinquish any IP addresses or address blocks assigned to you by us. 17. Acceptable Use. You agree to use the Service in accordance with our Acceptable Use Policy. Our current Acceptable Use Policy is published on our web site at lrtto'J/www.ate.neyhotlinks/t)oliciestacantable/Nmi. We reserve the right to make reasonable changes to our Acceptable Use Policy at any time, with or without prior notice. M Force Majeum If the performance of any obligation hereunder is interfered with by reason of any circumstance beyond our reasonable control, including but not limited to acts of God, labor strikes and other labor disturbances, power surges or failures, or the act or omission of any third party, we shall be excused from such performance to the extent necessary, provided that we shall use reasonable efforts to remove such causes of nonperformance. 19. Miscellaneous. The temrs and conditions of this Agreement supersede all previous agreements, proposals or representations related to the Services. Except for assignments to Verizon affiliates or to any entity that succeeds to the business of Vervon in connection with a merger or acquisition, neither party may assign this Agreement without the prior written consent of the other party. This Agreement shall be governed by the substantive laws of the State of Texas. Any changes to this Agreement, or any additional or different terms in your purchase orders, acknowledgments or other documents, will riot be effective unless expressly agreed to in writing by us. Verizon Omine Services Page 2 of 6 Special Q ter EM Please sign below to indi�ate your understanding and acceptance of the terms of this Master Agreement. Name of Comnanv: ON of Name . Phrilrshinn1e s i Thomas P . Genovese Title=netqtt%,-C-4Y GIeW' City Manager Date: 9/29/20a0 Vernon Online Services Page 3 of 6 Special Offer Company Name: City of LaQuinta (Must be a The Service Period shall co "our", or "us") to you of the commitment is one (1) year. Choose One Order company name as executed on Master upon the provisioning by GTE.Net LLC d/b/a Verizon Internet Solutions ("we", Online Services listed on this Service Quotation ("Quotation"). The Service Period Service Period") DSL Telephone Number 7607712069 (Quotation is void if omitted) ® New ❑ Upgrade ❑ Add ❑ Downgrade ($75 fee) ❑ Move ($75 fee) Business DSL Service includes one (1) Static IP Address, the registration or transfer of one (1) Domain Name, and Primary and Secondary Domain Name Service ("DNS") for one (1) Domain Name. DSL Service Speed Selected Setup Charge Monthly Charge Silver (3 4K/384K) Waived $69.00 Optional Business DSL Services: If you select Optional Business DSL Services, please indicate the desired quantity in the spacesprovided below. (Blocks include the one (I) IP thaj comes with the Service) IP Block Monthly Ch ❑ 5 Total $ 20 ❑ 13 Total $ 50 ❑ 29 Total $ 80 p 61 Total $120 p 125 Total $190 Quantity Re nested IO tion Business DSL Services aEgM CharLe Monthly Charge 0 (up to 50) News A cess $20 $2 per user 0 1 Domain Name Registration & DNS Co limen Complimentary 0 (2 to 4) Additio al Domain Name Registration & DNS 1 $20 per name 1 $15 per name 2. Outsourced E-Mail Service ("E-Mail"). We shall generally invoice you, separately, on a monthly basis, based on the average number of ff ailboxes in service for the previous calendar month based on a snapshot of the daily number of mailboxes in service (excluding any free E-Mail accounts). Domain NameE-Mail Accounts. ❑ Yes, I want my five (5) Silver 1.0 Domain Name E-Mail accounts offered at no charge tome, now. ® No, I do not want my five (5) Silver 1.0 Domain Name E-Mail accounts offered tome at no charge. ❑ Please delay my five (5) Silver 1.0 Domain Name E-Mail accounts offered to me at no charge until a later date. 1%err-on Online wen ices Page 4 of 6 Special 01 er ❑ Yes, I want additional Do hereon. All such additional D Service Level Guarantee set f (5) Silver 1.0 Domain Name I lain Name E-Mail accoi imain Name E-Mail accounts will be provided to me in accordance with the rth herein. Verizon will not provide the Sery ice Level Guarantee for the five -Mail Accounts offered to me at no charge. Mailbox Selection Monthly Charge Maximum Total Monthly Set-up Fee Qty (#) Charge Outsourced E-Mail $ 8.40 0 $ 0.00 Not Applicable Silver 1.0: POP, 10 MB Outsourced E-Mail $ 9.80 0 $ 0.00 Not Applicable Silver 1.0 Plus: POP, 25 MB Outsourced E-Mail $14.00 0 $ 0.00 of Applicable Gold 1.0: IMAP, 25 MB Outsourced E-Mail $16.80 0 $ 0.00 Not Applicable Gold 1.0 Plus: IMAP, 50 MB Optional $1.00-per-5 MB 0 $ 0.00 Not Applicable Storage Optional SSL $2.00 0 $ o.00 Not Applicable System Component Monthly Charge Maximum Total Monthly Set-up Fee Qty (#) Charge Standard One-time Not Applicable Not Applicable $3W Set -Up Fee Waived Service valued at approximatey and monthly charges spread ov4 "Personal Plan"). You will be value than the Personal Plan set ❑ Yes, I want the "Special O understand that this Web Hos provisions set forth therein. I accepts the Master Agreement cancel any portion of the Sery Offer shall be void. Additional Information: Offer good in commercially avai available at the rates, speeds or l: addition to charges stated in this • Registration fees associated • Local telephone line charge • Equipment charges • Installation support and relo $ 0.00 S3"Waiwd erce Service ("Web Hosting Service" ). We will provide to you Web Hosting ;200 (the "Special Offer"). This Special Offer includes a Set-up Fee valued at $50 a continuous six-month period equalling $149.70 for a total value of $199.70 (the :sponsible for all fees and charges associated with Web Hosting Services of greater -th herein. of Web Hosting Service valued at approximately two hundred dollars ($200). I Service is available to me under separate agreement and in accordance with the understand that this Special Offer is only available to me after Verizon receives and l applicable Quotation(s) in accordance with the terms listed herein. In the event I provided to me under this Quotation during the Initial Service Period, the Special areas only. You understand that the Service selected may not be commercially idth set forth herein. Some telephone lines will not qualify for this Service. In ation and related taxes, you are responsible for: Domain Names charges i erizon Online Services Page 5 of 6 Speewl O�f'r Monthly Charges (invoiced monthly, One-time setup fees (invoiced at the Applicable taxes (which are addition Move Fees - Customer may relocate additional one-time feeof$75.00. Th This Quotation applies only fDr Versii such service, which we may make ays Additional Terms (a) The Quotation and all Sery the Master Agreement for I (b) Final acceptance ofthis Qu signed by you. (c) In the event that we are i responsible for any and all (d) Service Level Guarantee to Mail Services, and vve o Guarantee'). A descr: http://www.gte.net/pmds/bi change, amend, or revise tJ Guarantee, your warrantie Service Level Guarantee fa SERVICE LEVEL GUAP OUT SOURCED E-MAIL! (5) Silver 1.0 Domain Nam (e) Terms for the Special Offei This SpecialOfferofWe signed Quotation and Ms received thereaffer will r You may choose either t currently offered by us. you agree to pay all mon Hosting Service account The $199.70 value will account, and In the event you cancel t. In order to qualify for thi us are subject to the term • You are responsible for payable in advance ofservice of activation and payable net 30-days) its existing DSL Service as set forth in this Quotationto another gnali f ed Verizon service area r an Service Period ofthis Quotation will not change as a result ofsuch relocation. a 2.0 of Business DSL Service. This Quotation does not entitle you to any future versions or releases of lable during the Service Period unless separately agreed to in writink the parties that maybe provided pursuant to this Quotation are subject to the terms and conditions of zon Online Services ("Master Agreement'). :ion by us is subject to credit check approval, and confirmation of a valid Master Agreement cable to complete Service activation due to customer -imposed delays, youshall be fully ervice chargesand cancellation fees accrued E-Mail Service. We are commiltedto providing you with reliable, high quality Outsourced E- Fer certain assurances about the quality of Outsourced E-Mail Services ('Service Level ition of the current Service Level Guarantee is available on our web -site at siness/outsourced_agreement.html or from your sales representative. We reserve the right to e Service Level Guarantee at any time. In the event of any change in the Service Level and/orremedies may change. The warranties and/or remedies described in thethen-current the applicable Ott sourced E-Mail Service are your sole remedies under the Agreement. THIS VNTEE IS THE SOLE AND EXCLUSIVE REMEDY FOR FAILURE OR DEFECT OF ERVICE. Notwithstanding the above, this Service Level Guarantee is not provided forthe five eE-Mail accounts offered to you at no charge. of Web Hosting Services valued at approximately $200: i Hosting Service is goodthrough October 31, 2000 and applies to this Quotation only. We must receive the ter Agreement from you no later than October 31, 2000, at 7:00 PM Central Standard Time. Agreements it qualify for this Special Offer; and e Personal Plan valued at $199.70 OR you may apply the $199.70 towards any other Web Hosting Service .11 Web Hosting Services have an Initial Service Period o£ither six (6) months or twelve (12) months and hlyfees and charges remaining in the Service Petiodonce the $199.70 value has been applied to your Web and ,e applied over a continuous six (6) month period and not in a "lump -sum' credit on your Web Hosting Service, or any portion ofthe Service, during the Initial Service Period,this Special Offer will be void, and Special OfferofWebHosting Services, you undeistandthat all Web Hosting Services provided to you by and conditions ofour Master Agreement f r Web Hosting Services. lated taxes in addition to other fees and charges stated inthis Quotation. Billing address and contactin ormation: Company Billing Address: P . O. BOX 1504 city La Quinta Contact Name Phyllis Please sign below to indicate yc Company (Type or Print full Ent: .kMust match Print N State CA zip Code 92253 Phone Number (760) 777-7010 r understanding and acceptance of the terms of thisAgreement Name) City of LaQuinta e cWpanyAme as executed on Master Agreement to be accepted.) P. � Date 9/29/2000 Genovese Title! City Manager PLEASE FAX THE SIGNED MASTER AGREEMENT AND SERVICE QUOTATIONS TO: Verizon Online Services Contract Department 650/416-2568 Perr-on Online Sen;ices` Page 6 of 6 S/tecfal Q1 er