Valley Partnership/EAP Prog 02The Valley Partnership
For a Drug Free community, Inc.
Employee Assistance Program
for
CITY OF LA QUINTA
73-301 Hwy 111, 2"d Floor. Palm Desert, CA 92260. (760) 776-5555 . FAX (760) 776-5557 . Valleypartgmminternet.COm
AGREEMENT
BETWEEN
THE VALLEY PARTNERSHIP'S EMPLOYEE ASSISTANCE PROGRAM
AND
CITY OF LA QUINTA
Employee Assistance Program's (EAP) Core Components
• Help management to identify employee's behavioral problems based on job performance.
• Provide expertise to supervisors and managers on how to take appropriate steps to utilize the
EAP.
• Use of constructive confrontation (primarily with employees with an alcohol and/or drug
problem) to help these employees get help. The EAP, and the supervisors all working
together can help employees with impaired job performance, understand that they need help.
• Provision of linkage with community resources for counseling. Care management requires
serving the best interest of the employer, the employee and external treatment resources.
• Assurance of complete confidentiality and privacy for the employees who use the program.
It is the stated intent of the counseling staff of Valley Partnership to follow the above guidelines
in the operation of its Employee Assistance Program service.
EAP services for Employees and Family Members
• Self -Referrals - When any employee calls for assistance, he/she will receive a phone
response within 2-3 hours and is generally seen within 24 hours.
• Supervisory consultation.
• Assessment/Referral - Short term EAP counseling for employee and/or family members (one
to three visits).
• Coordination of any treatment and counseling services.
• Case management of the treatment process.
• An evaluation questionnaire given to clients to help monitor program satisfaction.
• We will see each of your employees and family members in person.
Management Services Under This Agreement
• Training and orientation of supervisors on how to use the EAP
• Employee Orientation - To keep all employees regularly informed about the EAP
• Workshops on drugs and alcohol, and other informational topics.
• Consultation with Supervisors - to assist supervision with the referral of any problem
employee (this is an integral part of our services).
• On -Going Consultation with Key Managers - Within the bounds of client confidentiality, the
EAP consultant provides information regarding trends of problems in the workplace.
Reports
Reports will include summary of activity in addition to new data, and are submitted quarterly:
• Statistical data on referrals.
• Outcome of management - referred cases.
• Types of problems encountered.
Program Materials
• Valley Partnership will provide a brochure to be printed by the City of La Quinta which
describes EAP services.
Details of the Agreement
• The Valley Partnership will keep all information obtained by the Employee Assistance
Program staff confidential and private in accordance with California and Federal
Regulations.
• Participation by the employee is strictly voluntary; the City of La Quinta understands that
any disciplinary action relating to company rules and regulations is made by the company in
accordance with its policies.
• The Valley Partnership will comply with all applicable local State and Federal laws and
regulations, including those prohibiting discrimination in the employment of individuals
because of age, sex, religion, citizenship, and will comply with the laws dealing with hours
of employment, wages, condition of employment and veterans rights to employment.
• Fee for service under our agreement will be $2.00 per employee per month billed monthly.
N
• This agreement will commence upon the date of the signature of the La Quinta City
Manager. Cancellation of this agreement can be made by either party with a 30-day written
notice.
• The Valley Partnership maintains professional liability insurance coverage in the amount of
$1,000,00053,000,000.
EAP Services
The EAP offers help to employees and their family members to deal with problems ranging
from: work or family relationships; illness, trauma or loss; alcohol/drug abuse, gambling and
other addictions; coping with stress or conflict; financial or legal pressures; job -related issues.
The Employee Assistance Counselor responds to all EAP calls and arranges the face-to-face
counseling. By meeting with the Counselor for the indicated visits, problem resolution can often
occur. Some situations, however, require additional attention. In these cases, the employee or
family member will be referred to the appropriate and most cost effective community resource
for treatment.
When a referral is made for additional counseling, the company's health care benefits may pay all
or a portion of the cost. Any direct costs to the employee for additional treatment are always
explained in full. Effort is made to refer to no -cost or low-cost, community agencies/resources
when possible. There is no cost to the employee or family member for any services provided
directly by EAP. The City of La Quinta employees can access the EAP services in three ways:
I. Self Referral
• An employee voluntarily decides to use the program. He/she calls EAP office. The
Valley Partnership explains the service, notes the initial information and arranges for
the in -person interview.
II. Family Member Referral
• An immediate family member of an employee calls for an appointment. Referrals
from a family member are considered as self -referrals.
III. Supervisor Referrals
Sometimes in the course of work with employees a supervisor detects that an
employee has personal problems. The supervisor makes the referral to the EAP by
calling the office and telling the EAP counselor the pertinent information. The
supervisor may need guidance assistance in how to refer the employee to the EAP.
By contacting the EAP before meeting with the employee, the supervisor can get this
help and have a better chance at a successful referral outcome.
By signing below, both parties agree to the conditions stated above.
The Valley Partnersh p
Camille M. Linde
Executive Director
;�7 42
Date
City of La Quinta
Thomas P. Genovese
City Manager
7/21Z-
Date
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