DSS Corporation/FTR Maint 08DSS Corporation
18311 W.10 Mlle Road
Suite 200
Southfield MI48075
248-569-6440
www.dss-corp.com
Maintenance
9 2008
Invoice
Invoice #
6-15
Bill To
Ship To
ATTN: ACCOUNTS PAYABLE
ATTN: PHYLLIS MANLEY
CITY OF LA QUINTA
CITY OF LA QUINTA
PO BOX 1504
78-495 CALLE TAMPICO
LA QUINTA CA 92247
LA QUINTA CA 92253
United States
United States
Terms jP0#
lAccount# I
Maintenance Start Date
I Maintenance End Date
Due on receipt
381415 117/1/2008
6/30/2009
Item
City
Description
Unit Price
Serial Numbers
Amount
MIA FTR
1
PREPAID MAINTENANCE AGREEMENT
552.00
552.00
FROM 7/1/2008 THROUGH &30/2009 ON:
FTR GOLD + DIGIGRAM SOUNDCARD
M/A FTR
1
AND FTR MINUTES
MAINTENANCE AGREEMENT
0.00
0.00
INCLUDES:
OPTION TWO; SERVICE AND SUPORI -
2A/7 TOLL -FREE TELEPHONE
TECHNICAL SUPPORT AND REMOTE
/'
DESKTOP ASSISTANCE. HARDWARE
REPAIR OR REPLACEMENT & RETURN.
( (17
/ i
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/ 4U
fir; 09200 7�f
/1}s
1
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proved EOr
BY
Account No
Anit. To Pay $
I
1
i
f
Subtotal
552.00
PLEASE PAY INVOICE ON OR BEFORE MAINTENANCE START DATE
Shipping Cost (UPS)
0.00
Total
$552.00
Cdy of a Quida
DSS CORPORATION
DATE INVOICE
07/01/08 9615
B
CHECK NO.
3930
ACCOUNT DESCRIPTION
101-2001-411-32.10 MAINT AGREEMENT
Ti"7' aF 44"
P.O. 80X 1504
78-495 CALLE TAMPICO
LA QUINTA, CA 92253
(760) 777-7150
TO
THE DSS CORPORATION
ORDER 18311 W. 10 MILE ROAD, STE 200
OF SOUTHFIELD MI 48075
W LLS FA O BANK
11-2411210(81
DATE
07/29/2008
'll
07/29/2008
AMOUNT
552.00
552.00
79008
CHECK NO.
AMOUNT
$******552.00
A lHOWMD SIGNATURE
♦LIC-1 '1-
00000 790080 Q 1 2 i000 2481: 4 159 28 2 48 21I■
is1� 4cY
DSS Corporation
18311 W. 10 Mile Road
Suite 200
Southfield MI48075
248-569-6440
www.dss-corp.com
Bill To
ATTN: ACCOUNTS PAYABLE
CITY OF LA QUINTA
PO BOX 1504
LA QUINTA CA 92253
United States
Maintenance Invoice
Invoice #
10814
Ship To
ATTN: PHYLLIS MANLEY, DEPUTY CITY CLERK
CITY OF LA QUINTA
78495 CALLE TAMPICO
LA QUINTA CA 92247
United States
Terms
PO #
Account #
Maintenance Start Date
Maintenance End Date
Due on rece...
1381415
7/1/2010
6/30/2011
Item
MA Qty
Description
Unit Price
Serial Numbers
Amount
MIA FIR
I
PREPAID MAINTENANCE AGREEMENT
425.00
42500
FROM 7/12010 THROUGH 6/302011 ON:
EXISTING FTR GOLD +FIR MINUTES
M/A FTR
I
(ALSO INCLUDES NEW DMX4)
MAINTENANCE AGREEMENT INCLUDES:
0.00
0.00
24n SERVICE & SUPPORT
24/7 TOLL -FREE TELEPHONE SOFTWARE
TECHNICAL SUPPORT AND REMOTE AND
REMOTE DESKTOP ASSISTANCE.
HARDWARE REPAIR & RETURN.
pprov
d
By {
5nt
/
-a J0
Accqunt No
- //. 3,2 / o
Amt. To Pay
PLEASE PAY INVOICE ON OR BEFORE MAINTENANCE START DATE
Subtotal
Shipping Cost (UPS)
420.00
.00
Total
$425.00
P
i
Maintenance Invoice'
- DSS-Corporation-
18311 W.10 Mile Road
Suite 200
Southfield MI 48075
248-569-6440
www.dss-corp.com
I Invoice # I
11755 -
Bill To "'' °'"
Ship
ATTN: ACCOUNTS PAYABLE
ATTN: PHYLLIS MANLEY, DEPUTY CITY CLERK
CITY OF LA QUINTA
CITY OF LA QUINTA
PO BOX 1504
78-495 CALLE TAMPICO
LA QUINTA CA 92253
LA QUINTA CA 92247
United States
United States
Terms
IPO#
I Account #
I Maintenance Start Date
Maintenance End Date
Due on rece...
1
1381415
17/1/2011
6/30/2012
Item
MA Qty
Description
Unit Price
Serial Numbers
Amount
M/A FTR
I
PREPAID MAINTENANCE AGREEMENT
475.00
475 00
FROM 7/1/2011 THROUGH 6/30/2012 ON:
EXISTING FTR GOLD +FTR MINUTES
(ALSO INCLUDES NEW DMX4, S/N
248900001518)
M/A FTR
1
MAINTENANCE AGREEMENT INCLUDES:
0.00
0.00
24/7 TOLL -FREE TELEPHONE SOFTWARE
TECHNICAL SUPPORT AND REMOTE AND
REMOTE DESKTOP ASSISTANCE.
HARDWARE REPAIR & RETURN.
For Pa
ment
Approve
- -
_ By
a061
��
.
Account No
Alnt. To Pay $
Subtotal
470.00
PLEASE PAY INVOICE ON OR BEFORE MAINTENANCE START DATE
Shipping Cost (UPS)
0.00
Total
$475.00
MAY 2 9 26V
CITY
aintenance Invoice'
Y9" wry.r '� STj� �tg
Bill To
Ship To
ATTN: ACCOUNTS PAYABLE
ATTN:
CITY OF LA QUINTA
CITY OF LA QUINTA
PO BOX 1504
78-495 CALLE TAMPICO
LA QUINTA CA 92253
LA QUINTA CA 92247
United States
United States
dam.,: iA►�t N►6Td� C�EKk's DEPT
Terms jP0#
Account #
MA Start Date
MA End Date
Due on rece...
1381415
7/1/2012
6/30/2013
Item
MA Qty
Description
Unit Price
Serial Numbers
Amount
M/A FTR
1
PREPAID MAINTENANCE AGREEMENT
FROM 7/1/2012 THROUGH 6,30/2013 ON:
494.00
494.00
EXISTING FTR GOLD +FTR MINUTES
(ALSO INCLUDES NEW DMX4, SIN
MIA FTR
I
248900001518)
MAINTENANCE AGREEMENT INCLUDES:
0.00
-- '-'
�� (� F I , {-V 1�
0.00
24l7 TOLL-FREETELEPHONE SOFTWARE
TECHNICAL SUPPORT AND REMOTE AND
ss
REMOTE DESKTOP ASSISTANCE
HARDWARE REPAIR&RETURN.
`
11 I
i 1.ij Ju� s 20�2
`IL
1
i CITY OF LA QUINTA
FINANCE DEPT. - A/P
PPProved
Pay $
t� So
PLEASE PAY INVOICE ON OR BEFORE MAINTENANCE START DATE
(12-13GK)
Subtotal
494.00
Shipping Cost (UPS)
0.00
Total
$494.00
79]AR
DSS Corporation ._ I S
E r e c t E x c c I I a n. c c
Announcement
Pam Nieto
City of LaQuinta
RE: DSS signs Support Agreement Contract with BIS Digital, Inc. for its
court/conference
customers.
DSS has signed an agreement with BIS to provide support services to DSS
court/conference
customers effective September 1 st, 2016. The agreement means that BIS will provide
support services
to your account for the remainder of your support agreement. Additionally, BIS will be
billing you directly
on your next renewal.
We feel this agreement will provide DSS customers the benefit of BIS Support Services,
which are well
known in Michigan for the past 20 years. BIS has court/conference as their core
competency and is a leading
provider of integrated Digital AV solutions with experienced sales and support
staff. Also, this will allow DSS
to concentrate on its core competency in Public Safety Digital Recording with our
EQUATURE Call Recording
Suite. EQUATURE was developed by DSS and is now distributed and supported
nationally.
As part of the agreement, BIS has agreed to provide at no charge the latest version of
their court/conference
software DCR to all DSS customers. BIS representatives will be visiting each DSS
customer in order to perform
a technical inspection and provide updated service call procedures. BIS sales
representatives will also stop
by to introduce the company and provide information regarding other BIS products and
services.
We will do everything possible to make this a seamless conversion and believe all DSS
customers will benefit from the enhanced services that will now be provided by BIS. Any
questions or concerns may be addressed to:
Joe Mosed • President
0mosedCa dss-corp.com
248-569-6440
DSS
I:0]i
Steve Coldren • President
Services
steve.coldren(@bisdigital.com
800-834-7674 x4504
BIS
IMPORTANT SERVICE CALL INFORMATION:
Gloria Kaminski
gkay(a dss-corp.com
248-569-6440
DSS Support
Damian Biltres • Dir. Of Technical
damian.biltres(a)bisdigital.com
800-834-7674 x4513
BIS Support
BIS customer support is available 24 hours a day, 7 days a week. Our office hours are
Monday - Friday, 8am to 5pm EST.
During business hours support calls are answered by BIS Help Desk Technicians.
After-hours customer assistance is also available for system emergencies only. Calls
placed to on -call support technicians
are generally returned within 30 minutes. You will be prompted to leave a detailed
message outlining your emergency.
Please do not email for after-hours support emergency assistance, as emails are not
available until the following business day.
For emergency assistance, please call the BIS hotline at (800) 715-1234.
Support Email: supportC@.bisdigital.com
** special note: We are entering all DSS customer data into our support system and will
have your info on line shortly.
In the meantime, please identify that you are a DSS account and they will be aware that
your data may or may not be
on-line. By the end of this week all account info should be entered and by the end of
next week all DSS accounts
should all have received detailed information packages.
We look forward to the opportunity to support your account.
For more information, please visit: bisdigital.com
Thank you
Eddie Maza I Director of Marketing
business inrormation Systems, Inc.
1350 N.E. 56th Street, Suite 300 1 Ft. Lauderdale, FL. 33334
800.834.7674 x4520 I bisdigital.com I "Capture the Record"
Confidentiality Notice: Information in this email and/or attached document(s) is for the named person(s) only.
It may contain confidential or legally privileged information. If you have received this email in error,please notify
the sender by reply email and delete it from your system. Please do not read, copy/print, forward, distribute, or
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