Loading...
09 STVR Mass Notifications 2018 to presentSHORT TERM VACATION RENTAL  RESIDENT WORKSHOP  La Quinta City Hall Study Session Room THURSDAY, MAY 10, 2018 5:30 PM - 6:30 PM For more information, contact Missy Mendoza: (760)777-7060 Join us for new STVR Code rules & updates SHORT TERM VACATION RENTAL  PROPERTY MANAGEMENT COMPANY WORKSHOP LA QUINTA CITY HALL STUDY SESSION ROOM THURSDAY, APRIL 4, 2019 - 3:30PM For more information, contact Missy Mendoza: (760) 777-7060 Join us for our PROPERTY MANAGEMENT COMPANY WORKSHOP to discuss the STVR program and get updates on program regulations. SHORT TERM VACATION RENTAL  RESIDENT WORKSHOP  LA QUINTA CITY HALL STUDY SESSION ROOM WEDNESDAY, APRIL 3, 2019 - 5:30PM For more information, contact Missy Mendoza: (760) 777-7060 Join us for our RESIDENT WORKSHOP to discuss the STVR program and get updates on program regulations. Memorable Guests.  Memorable Moments.  Ther e may b e h o mes a roun d your neig hborhood that are s hort-term va c at ion r en tals. I f you e x p e r i e nce an y m u nici p al cod e viola tion s such a s: tr ash, noise, and/or par ki ng violations, plea se c all t he Sh o r t-Term V acati o n Rent al Hot li ne at A ll c all s c an remain a n onymous.  F E S T I V A L S E A S O N I S H E R E ! Memorable La Quinta. 76 0.7 7 7 .715 7 . To preserve the quality of life in the City of La Quinta by evoking a true collaboration of hosts, guests, and community, encouraging tourism in our Gem of the Desert.  City residents have the right to call a 24/7 short-term vacation rental hotline to report violations of the rules such as noise, trash, and/or parking. 7 6 0 .7 7 7 .7 1 5 7 There may be homes around your neighborhood that are short-term vacation rentals. If you experience any municipal code violations such as: loud noise, trash and/or parking violations, please call the 24/7 Short-Term Vacation Rental Hotline. All calls will remain anonymous.  Short-Term Vacation Rental Hotline (760) 777-7157 To preserve the quality of life in the City of La Quinta by evoking a true collaboration of hosts, guests, and community, encouraging tourism in our Gem of the Desert. City residents have the right to call a 24/7 short-term vacation rental hotline to report violations of the rule such as noise, trash, and/or parking. 7 6 0 .7 7 7 .7 1 5 7 Prsrt Std US Postage Paid Palm Desert CA Permit #149 ECRWSS Resident La Quinta, CA P r s r t  S t d U S  P o s t a g e  P a i d P a l m  D e s e r t  C A P e r m i t  #1 4 9 E C R W S S R e s i d e n t L a  Q u i n t a , C A Vacation Rentals Join Greater Palm Springs TBID COLLECTION BEGINS JULY 1, 2021Vacation Rental lodging owners and representatives across the Coachella Valley have successfully petitioned to be included in the Greater Palm Springs Tourism Business Improvement District (GPSTBID). The GPSTBID is managed by the Greater Palm Springs Convention & Visitors Bureau (CVB) and funded by a 1% assessment of gross rental revenue from short-term vacation rentals. Examples of ways the funding can be used to benefit the industry include: • Destination marketing aimed at vacation rental lodging visitors • Travel media coverage • Best-practices, compliance and education for communities, stakeholders and visitors • Industry research and consumer studies to increase marketing effectiveness and support the value of short-term vacation rentals • Increased flights to PSP to build new audiences • Promotion targeting the shoulder seasons and summer months to drive year-round demand An advisory group of vacation rental owners and property managers will be formed to help determine how to best use the funds to benefit the industry. Vacation rental owners and agents should begin preparing to remit the 1% GPSTBID assessment July 1, 2021. Vacation Rentals Join Greater Palm Springs TBID: FAQs Who is assessed? All vacation rental lodging located within the boundaries of the GPSTBID are required to remit the 1% assessment on gross rental revenue of short-term stays starting July 1, 2021, regardless of when the reservation was confi rmed. Owners and property managers can begin including this fee in future bookings accordingly. How do I pay? Owners and agents will remit the assessment along with TOT. The TBID assessment is paid monthly (or quarterly for some cities) and applies to gross rental revenue, similar to how TOT is calculated and remitted. How do I learn more? Additional details on how to add your listing and get involved will be forthcoming. Please look for future communications from the Greater Palm Springs CVB regarding the TBID assessment and benefi ts. Until then, visit gpsTBID.com and sign up for the TBID communication email list. Who is my CVB contact? If you have any questions, please contact Davis Meyer, Director of Partnership at the Greater Palm Springs CVB: dmeyer@gpscvb.com or (760) 969-1360. For more information, visit gpsTBID.com. Prsrt Std US Postage Paid Permit No. 76 92260 78-495 Calle Tampico La Quinta, CA 92253 760.777.7000 Dear Homeowners and Management Companies, Thank you for your participating in our Short Term Vacation Rental Program and for another successful festival season. We have made an important update to our program and are seeking your collaboration in the process. We will no longer be issuing renewals to properties that are located within developments that do not allow Short Term Vacation Rentals. As a homeowner or management company that manages a rental, we ask that you verify that your development allows Short Term Vacation Rentals before submitting your renewal to us. The Homeowners Association (HOA) and/or the Covenant’s, Conditions, & Restrictions (CC&Rs) for the development your property is in should have more information to help you make this determination. If a renewal is submitted for a property in a development where it is not allowed, it will be denied, so please make a pro-active effort to identify the eligibility of your property, or properties, before submitting. We appreciate your help and cooperation. Sincerely, The Vacation LQ Team Dear Owners, Thank you for recently registering your vacation rental unit(s) in compliance with the La Quinta Vacation Rental Municipal Code. Enclosed are your Vacation Rental Certificate / Business License Permit. This document is to be posted in a conspicuous location in your rental property. Also enclosed are copies of the Good Neighbor Brochure that must also be placed in your rental property. A PDF version of the brochure can be obtained by clicking on the Vacation Rental Ordinance “link” on the www.laquintaca.gov home page. You are encouraged to share the brochure with your guests prior to their stay at your property. As a licensed owner of a vacation rental property in La Quinta you are required to comply with the following rules as further detailed in the City’s Municipal Code Chapter 3.24 & 3.25. • Annually renew your Business licenses and Vacation Rental Permit. • Collect and remit to the City the required 10% Transient Occupancy Tax (TOT) for all rentals of 30 days or less. • Report to the City on a monthly basis, whether your property rents or not, regarding all rental activity. Monthly reports must be received by the City by the last day of the month following the reported month or a fine may be levied. • If your property is located with a Homeowner Association (HOA) it is your responsibility to adhere to any covenants, conditions and restrictions (CC&Rs) regarding Short-Term Vacation Rentals. • Special events permits are required for gathering in vacation rental properties that exceed the number of allowable people outline in the Good Neighbor Brochure. • Identify a responsible party in each rental group, who is 21 years of age or older, to be legally responsible for ensuring that guests comply with all applicable laws, rules and regulations pertaining to the use of your rental property. • Designate a “local contact person” who is available 24/7/365 with the ability to respond to the location within 45 minutes for the purpose of: (1) Taking remedial action to resolve any such complaints and (2) Responding to complaints regarding the condition, operation, or conduct of occupants of the short-term vacation rental unit. You may wish to contract with a Vacation Rental Management Company to provide this service. • Post the enclosed Short-Term Vacation Rental Permit and the Good Neighbor Brochures as previously mentioned above. • List your property’s permit number (shown above) on all advertisements. • Maintain, for three years, all records of rental activity for possible inspection by the City. If you have any questions regarding these requirements or the TOT remitting procedure please do not hesitate to contact staff at 760-777-7000. Sincerely, LQ Vacation Team IMPORTANT NOTIFICATION FOR SHORT-TERM VACATION RENTALS The Short-Term Vacation Rental Program team would like to wish you a Happy Holidays and a Happy New Year! We would like to let you know about some exciting changes as well as some important reminders about our program as we enter the new year. We look forward to an exciting 2020! ONLINE PAYMENT WEB PORTAL : The City of La Quinta has contracted LODGINGREVS to provide Online and Compliance services for the Short-Term Vacation Rental Program. Services include, Online payments for Short-term rental permit/renewals, and Transient Occupancy Taxes (TOT). Access your account 24/7 to view account activity, pay monthly Transient Occupancy Taxes and STVR permits. Manage your account easily and view recent transactions. More information to follow!! ADMINISTRATIVE FINES INCREASED: The City of La Quinta Short-Term Vacation Rental Program Administrative Citation fines were amended effective August 17, 2018. Fines for Short-Term Rentals violations have increased to range from $500 - $5000. • General STVR Violation (Local Contact Fail to Respond/Occupancy/Noise Parking). • Operating a STVR without a Short-Term Vacation Rental Permit. • Hosting a Special Event at a STVR without a Special Event Permit. THREE STRIKES POLICY: Three violations of Short-Term Vacation Rentals regulations will result in a suspension of STVR permit. TOT REPORTING: It shall remain the responsibility of all registered properties and management companies to complete and submit a City of La Quinta TOT Tax Reporting Form. This form should continue to be submitted to the City on a monthly basis and should indicate the amount for that given month. Thank you for your cooperation and patience as we implement these new changes. IMPORTANT NOTIFICATION FOR SHORT-TERM VACATION RENTALS Happy New Year!! We hope you have had a great start to the new year!! Our team is excited for the improvements that are underway to make our Short-Term Vacation Rental Program better than ever!! Please see below for exciting announcements and important updates as we kick off a great year in the beautiful City of La Quinta. NEW INFORMATION NEEDED FOR BUSINESS LICENSE: Primary Standard Industrial Classification (SIC) codes for your business is now being requested on business license applications and renewals to comply with Senate Bill 205, which went into effect January 1, 2020. This bill requires the city to confirm businesses with SIC codes that are identified in the Stormwater Industrial General Permit (IGP) to demonstrate compliance with the State’s stormwater permit. To help guide you to provide this new information, a few SIC codes are listed that apply to Short-Term Vacation Rentals. If you believe a different SIC code applies to your business, you can search on http://www.osha.gov/pls/imis/sicsearch.html. SIC codes is a REQUIRED field on business license applications and renewals. ONLINE WEB PORTAL: Starting February 1, 2020, the City of La Quinta will be using a new paperless, online system for the Short-Term Vacation Rental Program. You will be receiving step-by-step registration instructions from MUNIRevs/ LODGINGRevs to walk you through the process of creating a user profile and registering your property on the website. Once your account is created, you will be able to access your account 24/7 to make online payments for TOT and/or STVR permits as well as easily manage your account and view all recent transactions. STVR AD-HOC COMMITTEE: We are excited to announce we received 65 applications for the STVR Ad-Hoc Committee!! Interviews for the selection process will be scheduled in the coming weeks and the committee will meet once a month to exchange ideas and information to make the Short-Term Vacation Rental program better than ever!! Thank you for your cooperation and patience as we implement these new changes. February 3, 2020 Dear Owner, Effective February 1, 2020 the City of La Quinta is using a new paperless, online Short-Term Vacation Rental system—MUNIRevs/LODGINGRevs. This system will allow you to submit all TOT payments, as well as pay business license and STVR permit fees online 24/7. Reminders and notices from our STVR program will now be sent via email exclusively. To register with our new program, please follow the registration steps below: Registration Steps 1. Go to: https://laquinta.munirevs.com 2. Click on the Green “Go” button on the left side for “New Users Registration.” 3. Enter your email address. 4. Follow the instructions in the email you will receive which will prompt you to click on a link to bring you to a secure “User Profile” screen. 5. Create your “User Profile” and click “Continue to Business Profile” (orange button) 6. Link to your Property Record by entering the information below. Note that your license number in the new system has SIX DIGITS. Account Number: Activation Code: Need Assistance? Login and account access help is available Monday through Friday from 8 am to 5 pm PST by contacting MUNIRevs at 1-888-751-1911 or email at support@munirevs.com. If you have any questions regarding the registration process or you need assistance, please contact our Short-Term Vacation Rental team at (760) 777-7000 and we will be happy to assist you. Sincerely, Missy Mendoza, Management Specialist mmendoza@laquintaca.gov 760-777-7060 March 27, 2020 ***IMPORTANT SHORT-TERM VACATION RENTAL UPDATE*** CLOSURE OF SHORT TERM (30 DAYS OR LESS), VACATION RENTALS, TIME SHARES, HOTELS AND MOTELS Pursuant to City Council Emergency Resolution EM 2020-001 and Chapter 2.20 of the La Quinta Municipal Code, Executive Order #7 has been issued by the City Manager and mandates the closure of Short term (30 Days or Less), vacation rentals, time shares, hotels and motels but are limited to the following: • To house essential service workers related to COVID-19. Essential service workers are public safety and medical professionals, state, county, and city workers supporting the local emergency pandemic. The following documentation is REQUIRED to be submitted to the City of La Quinta from the homeowner to verify your exemption from Executive Order #7: 1. Business card from renter (essential worker) 2. Signed letter from renter stating essential service they are providing, why this service is essential and where they will be providing this service. 3. Renter to provide name and contact number to verify essential workers employment ** PLEASE SUBMIT THIS DOCUMENTATION TO TOMMI SANCHEZ AT TSANCHEZ@LAQUINTACA.GOV** • Temporary lodging to protect homeless persons. • Current renters are allowed to remain until contract ends. • Current renter is allowed to remain if the renter has been displaced and cannot return to his/her residence because of the following: 1. A person residing at his/her residence must isolate or quarantine, 2. A higher risk of severe illness at the residence, 3. Due to travel restrictions or other circumstance beyond their control, or 4. Renter needs to isolate or quarantine themselves. *** STVR’S IN VIOLATION - $5,000 FINE AND SUSPENSION OF LICENSE FOR 1 YEAR *** ** IN ORDER TO ENSURE WE HAVE ACCURATE INFORMATION ON FILE, PLEASE MAKE SURE YOUR LOCAL CONTACT INFORMATION IS CURRENT. THANK YOU! ** Please contact your STVR Team at 760-777-7000 if you have any questions or concerns. March 27, 2020 ***IMPORTANT SHORT-TERM VACATION RENTAL UPDATE*** CLOSURE OF SHORT TERM (30 DAYS OR LESS), VACATION RENTALS, TIME SHARES, HOTELS AND MOTELS Pursuant to City Council Emergency Resolution EM 2020-001 and Chapter 2.20 of the La Quinta Municipal Code, Executive Order #7 has been issued by the City Manager and mandates the closure of Short term (30 Days or Less), vacation rentals, time shares, hotels and motels but are limited to the following: • To house essential service workers related to COVID-19. Essential service workers are public safety and medical professionals, state, county, and city workers supporting the local emergency pandemic. • Temporary lodging to protect homeless persons. • Current renters are allowed to remain until contract ends. • Current renter is allowed to remain if the renter has been displaced and cannot return to his/her residence because of the following: 1. A person residing at his/her residence must isolate or quarantine, 2. A higher risk of severe illness at the residence, 3. Due to travel restrictions or other circumstance beyond their control, or 4. Renter needs to isolate or quarantine themselves. *** STVR’S IN VIOLATION - $5,000 FINE AND SUSPENSION OF LICENSE FOR 1 YEAR *** Please contact your STVR Team at 760-777-7000 if you have any questions or concerns. April 2, 2020 UPDATED: April 1, 2020 Pursuant to City Council Emergency Resolution EM 2020-001 and Chapter 2.20 of the La Quinta Municipal Code, Executive Order #7 has been issued by the City Manager and mandates the closure of Short term (30 Days or Less), vacation rentals, time shares, hotels and motels but are limited to the following (A,B,C,D,E): A. Temporary lodging to protect homeless persons. • Letter from property owner/property manager required to be submitted to the City of La Quinta to verify lodging to protect homeless persons. B. Lodging for persons who have been displaced and cannot return to their residence because a person residing at the residence must isolate or quarantine, there is a higher risk of severe illness at the residence, or due to travel restrictions or other circumstance beyond their control. • Letter from the Renter is required to be submitted to the City of La Quinta describing their circumstances as it pertains to any of the above. C. Lodging is for persons who need to isolate or quarantine themselves. • Lodging for persons who need to isolate or quarantine themselves is limited to La Quinta residents only. Documentation required to be submitted to the City of La Quinta: 1) copy of California Driver’s license or other government issued ID, and 2) a utility bill or other form of documentation that shows that La Quinta is the primary residence of the person(s). D. Lodging is for essential service workers related to COVID-19. Essential service workers are public safety and medical professionals, state, county, and city workers supporting the local emergency pandemic. • Documentation required to be submitted to the City of La Quinta: 1) Letter from Renter verifying essential service work, 2) Renter’s business card, and 3) Name and contact number of employer. E. Current renters that have an existing contract to rent the short-term rental that started before March 26, 2020, are allowed to remain until contract ends. • Copy of contract required to be submitted to City of La Quinta. STVR’s in violation - $5,000 fine and suspension of license for one year. ** In order to ensure we have accurate information on file, please make sure your local contact information is current. ** Please submit all required documentation to Tommi Sanchez at TSANCHEZ@LAQUINTACA.GOV ** April 3, 2020 Date AS AMENDED: April 3, 2020 Pursuant to City Council Emergency Resolution EM 2020-001 and Chapter 2.20 of the La Quinta Municipal Code, Executive Order #7 as amended has been issued by the City Manager and mandates the closure of Short term (60 Days or Less), vacation rentals, time shares, hotels and motels but are limited to the following (A,B,C,D,E): A. Temporary lodging to protect homeless persons. • Letter from property owner/property manager required to be submitted to the City of La Quinta to verify lodging to protect homeless persons. B. Lodging for persons who have been displaced and cannot return to their residence because a person residing at the residence must isolate or quarantine, there is a higher risk of severe illness at the residence, or due to travel restrictions or other circumstance beyond their control. • Letter from the Renter is required to be submitted to the City of La Quinta describing their circumstances as it pertains to any of the above. C. Lodging is for persons who are residents of the city but need to isolate or quarantine themselves. • Documentation required to be submitted to the City of La Quinta showing proof of residency: 1) copy of California Driver’s license or other government issued ID, and 2) a utility bill or other form of documentation that shows that La Quinta is the primary residence of the person(s). D. Lodging is for essential service workers related to COVID-19. Essential service workers are public safety and medical professionals, state, county, and city workers supporting the local emergency pandemic. • Documentation required to be submitted to the City of La Quinta: 1) Letter from Renter verifying essential service work, 2) Renter’s business card, and 3) Name & contact number of employer. E. Current renters that have an existing contract to rent the short-term rental that started before March 26, 2020, and the existing contract extends beyond April 3, 2020, are allowed to remain until contract ends. • Copy of contract required to be submitted to City of La Quinta. STVR’s in violation - $5,000 fine and suspension of license for one year. ** In order to ensure we have accurate information on file, please make sure your local contact information is current. ** Please submit all required documentation to Tommi Sanchez at TSANCHEZ@LAQUINTACA.GOV ** April 7, 2021 IMPORTANT UPDATES FOR SHORT-TERM VACATION RENTALS • AMENDED EXECUTIVE ORDER #10: Moratorium on issuing new permits for Short- Term Vacation Rentals (STVRs) has been extended to June 1, 2021. New permits for STVRs can be issued only if you are located within Tourist Commercial or Village Commercial Districts. CLICK HERE for Executive Order No. 10, Amendment 4. • AMENDED EXECUTIVE ORDER #9: Order governing use and occupation of Short-Term Vacation Rental units in the City of La Quinta. CLICK HERE for Executive Order #9, Amendment 2. • Updates to STVR regulations went into effect as of January 15, 2021. CLICK HERE to view Ordinance 586. For more information on these updates, CLICK HERE for what these updated STVR regulations mean for you as a host. April 9, 2020 SECOND AMENDED EXECUTIVE ORDER #7 Date: 04/09/2020 ORDER GOVERNING ALL SHORT TERM, VACATION, HOTEL, MOTEL, TIME-SHARE, AND SIMILAR LODGING RENTALS FOR 60 DAYS OR LESS IN THE CITY Effective April 9, 2020, Executive Order #7 was amended according to the following: (1) All short- term rentals for 60 days or less in the City of La Quinta are prohibited for the duration of the local emergency; (2) No short-term rental for 60 days or less may operate or continue to operate for any one of the limited exceptions listed in Section 4 of City Manager Executive Order #7 dated April 3, 2020 unless, prior to any rental or use, or continued rental or use, the owner of the short-term rental delivers documents and evidence sufficient for the City to confirm the rental or use is allowable under one or more of the limited exceptions; (3) Citations for violations of this City Manager Executive Order, currently and as to be amended, shall be issued immediately; (4) This executive order, currently and as to be amended, applies to any unit that may be available or used as a short- term rental regardless of whether rent or other consideration is received; (5) The amended executive order will take effect the day after its issuance by the City Manager. What are the exemptions that allow me to rent my short-term rental for stays 60 days or less? The exemptions are listed under Item No. 4 of Second Amended Executive Order #7, and listed here: 1. Temporary lodging to protect homeless persons. 2. Lodging for persons who have been displaced and cannot return to their residence because a person residing at the residence must isolate or quarantine, there is a higher risk of severe illness at the residence, or due to travel restrictions or other circumstance beyond their control. 3. Lodging is for persons who are residents of the city but need to isolate or quarantine themselves. 4. Lodging is for essential service workers related to COVID-19. Essential service workers are public safety and medical professionals, state, county, and city workers supporting the emergency pandemic. 5. Persons currently using and occupying a short-term rental any time after March 26, 2020, who have an existing contract to rent the short-term rental that extends beyond April 8, 2020. Documentation and evidence for short-term rentals currently being used or occupied shall be submitted to the City NO LATER THAN 5:00 p.m. on April 10, 2020. City approval shall be based on clearly convincing evidence, such as medical provider or doctor’s orders, essential worker designation from a public agency, or other similar documentation as the City deems necessary or proper to confirm an existing or proposed short-term rental use or occupancy is exempt. If the City finds that any one or more of the exemptions are met, the persons may remain in the short-term rental until the contract ends, unless prevented from returning for a reason set forth in the Order. Any person who violates this order shall be subject to a fine of $5,000 per violation and an immediate suspension of any and all City permits that authorize the use of the short-term rental for one (1) year from the date of suspension. Do I need approval from the City before I make any bookings for rental? Yes. Documentation and evidence are required to be submitted to the City no later than one business day before any agreement or contract is entered, or if no agreement or contract is to be entered, then one business day before taking any use or occupancy. Any and all purported evidence shall be submitted by the “owner” or “authorized agent or representative” (as defined in La Quinta Municipal Code Section 3.25.030), or other person or entity who owns or manages a short-term rental in the City of La Quinta. I am currently renting my short-term rental. What do I need to do? City approval is required for short term rentals currently in use or occupied, and prior to any new use or occupancy. Documentation and evidence for short-term rentals currently being used or occupied shall be submitted to the City NO LATER THAN 5:00 p.m. on April 10, 2020. Any person who violates this order shall be subject to a fine of $5,000 per violation and an immediate suspension of any and all City permits that authorize the use of the short-term rental for one (1) year from the date of suspension. What documents and evidence do I need to submit to the City to confirm the rental is allowable under one or more of the limited exemptions? • For temporary lodging to protect homeless persons, a letter from property owner/property manager required to verify lodging to protect homeless persons. “Homeless persons” mean persons who do not have a home, residence, or dwelling unit or area of any kind. • For persons who have been displaced, a letter from the renter describing their circumstances. • For persons who are residents of the city but need to isolate or quarantine themselves, documentation required to be submitted showing proof of residency: 1) copy of California Driver’s license or other government issued ID, and 2) a utility bill or other form of documentation that shows that La Quinta is the primary residence of the person(s) • For essential service workers supporting the COVID-19 emergency pandemic, documentation required: 1) Letter from Renter verifying essential service work, 2) Renter’s business card, and 3) Name and contact number of employer. • For persons currently using and occupying a short-term rental, documentation and evidence such as medical provider or doctor’s orders, essential worker designation from a public agency, or other similar documentation as the City deems necessary or proper to confirm an existing or proposed short-term rental use or occupancy is exempt. • “Group hotels” that have 125 rooms or more and pay a transient occupancy tax of 11% pursuant to La Quinta Municipal Code Sections 3.24.020 and 3.24.030 do not need to submit documentation to confirm rental of their rooms is allowable under one or more of the limited exemptions as long as the group hotel has instituted and maintains a practice of verification for any guest as qualifying for one of the limited exemptions. • “Hotels” that are not “group hotels” (as described in the bullet point above) and that pay a transient occupancy tax of 10% pursuant to La Quinta Municipal Code Sections 3.24.020 and 3.24.030 do not need to submit documentation to confirm rental of their rooms is allowable only if the hotel has 50 or more rooms, is typically considered by the general public as a small hotel, boutique hotel or motel, inn, or lodge, and has instituted and maintains a practice of verification for any guest as qualifying for one of the limited exemptions. All other short-term rentals that otherwise may fall under the definition of “hotels” in La Quinta Municipal Code Section3.24.020, including but not limited to any structure or portion thereof, duplex, triplex, single-family dwelling units or other short-term vacation rental unit as defined in Chapter 3.25, must submit documentation to confirm rental of their rooms is allowable under one or more of the limited exemptions in order for the City to confirm whether their rooms are not subject to the requirements in Subsection (D) of Section 4 of the Second Amendment to Executive Order #7. For any one or more the exemptions, City approval shall be based on clearly convincing evidence, such as medical provider or doctor’s orders, essential worker designation from a public agency, or other similar documentation as the City deems necessary or proper to confirm an existing or proposed short-term rental use or occupancy is exempt. How do I submit documentation and evidence to the City? Please call 760-777-7000 during business hours or email vacationlq@laquintaca.gov to request the specific exemption you are claiming. You will then need to log into your MuniRevs account at https://laquinta.munirevs.com and follow the instructions in your Open Tasks that pertain to your exemption. If you have not yet accessed your account, please call the STVR Team at 760-777-7000 or email support@munirevs.com to activate. What is the penalty for violating this order? Any person who violates this order shall be subject to a fine of $5,000 per violation and an immediate suspension of any and all City permits that authorize the use of the short-term rental for one (1) year from the date of suspension. *These supplemental instructions are issued and must be followed as authorized by Section 4, Subsection (D), and Section 8 of the Second Amendment to Executive Order #7. May 14, 2020 *** IMPORTANT SHORT-TERM VACATION RENTAL UPDATE *** CLOSURE OF SHORT TERM (30 DAYS OR LESS), VACATION RENTALS, TIME SHARES, HOTELS AND MOTELS THIRD AMENDED EXECUTIVE ORDER #7 Date: 05/12/2020 ORDER GOVERNING ALL SHORT TERM, VACATION, HOTEL, MOTEL, TIME-SHARE, AND SIMILAR LODGING RENTALS FOR 30 DAYS OR LESS IN THE CITY Effective May 12, 2020, Executive Order #7 was amended according to the following: (1) All short- term rentals for 30 days or less in the City of La Quinta are prohibited for the duration of the local emergency; (2) No short-term rental for 30 days or less may operate or continue to operate for any one of the limited exceptions listed in Section 4 of City Manager Executive Order #7 dated April 3, 2020 unless, prior to any rental or use, or continued rental or use, the owner of the short-term rental delivers documents and evidence sufficient for the City to confirm the rental or use is allowable under one or more of the limited exceptions; (3) Owners of the property may stay at the STVR with permission from the City; (4) Any STVR that is given permission to be rented is required to have a minimum of 24 hours between the departure of one guest and the arrival of the next guest; (5) Citations for violations of this City Manager Executive Order, currently and as to be amended, shall be issued immediately; (6) This executive order, currently and as to be amended, applies to any unit that may be available or used as a short-term rental regardless of whether rent or other consideration is received; (7) The amended executive order will take effect the day after its issuance by the City Manager What are the exemptions that allow me to rent my short-term rental for stays 30 days or less? The exemptions are listed under Item No. 4 of Third Amended Executive Order #7, and listed here: 1. Temporary lodging to protect homeless persons. 2. Lodging for persons who have been displaced and cannot return to their residence because a person residing at the residence must isolate or quarantine, there is a higher risk of severe illness at the residence, or due to travel restrictions or other circumstance beyond their control. 3. Lodging is for persons who are residents of the city but need to isolate or quarantine themselves. 4. Lodging is for essential service workers related to COVID-19. Essential service workers are public safety and medical professionals, state, county, and city workers supporting the emergency pandemic. 5. Persons currently using and occupying a short-term rental any time after March 26, 2020, who have an existing contract to rent the short-term rental that extends beyond April 8, 2020. Documentation and evidence for short-term rentals currently being used or occupied shall be submitted to the City NO LATER THAN 5:00 p.m. on April 10, 2020. City approval shall be based on clearly convincing evidence, such as medical provider or doctor’s orders, essential worker designation from a public agency, or other similar documentation as the City deems necessary or proper to confirm an existing or proposed short-term rental use or occupancy is exempt. If the City finds that any one or more of the exemptions are met, the persons may remain in the short-term rental until the contract ends, unless prevented from returning for a reason set forth in the Order. Any person who violates this order shall be subject to a fine of $5,000 per violation and an immediate suspension of any and all City permits that authorize the use of the short-term rental for one (1) year from the date of suspension. Do I need approval from the City before I make any bookings for rental? Yes. Documentation and evidence are required to be submitted to the City no later than one business day before any agreement or contract is entered, or if no agreement or contract is to be entered, then one business day before taking any use or occupancy. Any and all purported evidence shall be submitted by the “owner” or “authorized agent or representative” (as defined in La Quinta Municipal Code Section 3.25.030), or other person or entity who owns or manages a short-term rental in the City of La Quinta. I am currently renting my short-term rental. What do I need to do? City approval is required for short term rentals currently in use or occupied, and prior to any new use or occupancy. What documents and evidence do I need to submit to the City to confirm the rental is allowable under one or more of the limited exemptions? · For temporary lodging to protect homeless persons, a letter from property owner/property manager required to verify lodging to protect homeless persons. “Homeless persons” mean persons who do not have a home, residence, or dwelling unit or area of any kind. · For persons who have been displaced, a letter from the renter describing their circumstances. · For persons who are residents of the city but need to isolate or quarantine themselves, documentation required to be submitted showing proof of residency: 1) copy of California Driver’s license or other government issued ID, and 2) a utility bill or other form of documentation that shows that La Quinta is the primary residence of the person(s) · For essential service workers supporting the COVID-19 emergency pandemic, documentation required: 1) Letter from Renter verifying essential service work, 2) Renter’s business card, and 3) Name and contact number of employer. · For persons currently using and occupying a short-term rental, documentation and evidence such as medical provider or doctor’s orders, essential worker designation from a public agency, or other similar documentation as the City deems necessary or proper to confirm an existing or proposed short-term rental use or occupancy is exempt. · “Group hotels” that have 125 rooms or more and pay a transient occupancy tax of 11% pursuant to La Quinta Municipal Code Sections 3.24.020 and 3.24.030 do not need to submit documentation to confirm rental of their rooms is allowable under one or more of the limited exemptions as long as the group hotel has instituted and maintains a practice of verification for any guest as qualifying for one of the limited exemptions. · “Hotels” that are not “group hotels” (as described in the bullet point above) and that pay a transient occupancy tax of 10% pursuant to La Quinta Municipal Code Sections 3.24.020 and 3.24.030 do not need to submit documentation to confirm rental of their rooms is allowable only if the hotel has 50 or more rooms, is typically considered by the general public as a small hotel, boutique hotel or motel, inn, or lodge, and has instituted and maintains a practice of verification for any guest as qualifying for one of the limited exemptions. All other short-term rentals that otherwise may fall under the definition of “hotels” in La Quinta Municipal Code Section3.24.020, including but not limited to any structure or portion thereof, duplex, triplex, single- family dwelling units or other short-term vacation rental unit as defined in Chapter 3.25, must submit documentation to confirm rental of their rooms is allowable under one or more of the limited exemptions in order for the City to confirm whether their rooms are not subject to the requirements in Subsection (D) of Section 4 of the Third Amendment to Executive Order #7. For any one or more the exemptions, City approval shall be based on clearly convincing evidence, such as medical provider or doctor’s orders, essential worker designation from a public agency, or other similar documentation as the City deems necessary or proper to confirm an existing or proposed short-term rental use or occupancy is exempt. How do I submit documentation and evidence to the City? Please call 760-777-7000 during business hours or email vacationlq@laquintaca.gov to request the specific exemption you are claiming. You will then need to log into your MuniRevs account at https://laquinta.munirevs.com and follow the instructions in your Open Tasks that pertain to your exemption. If you have not yet accessed your account, please call the STVR Team at 760-777-7000 or email support@munirevs.com to activate. How do I get approval from the City to stay at my STVR property? Please send an email to vacationlq@laquintaca.gov and provide the dates of the stay along with a list of names of who will be at the property during your stay. What is the penalty for violating this order? Any person who violates this order shall be subject to a fine of $5,000 per violation and an immediate suspension of any and all City permits that authorize the use of the short-term rental for one (1) year from the date of suspension. These supplemental instructions are issued and must be followed as authorized by Section 4, Subsection (D), and Section 8 of the Third Amendment to Executive Order #7. May 21, 2020 *** IMPORTANT SHORT-TERM VACATION RENTAL UPDATE *** FOURTH AMENDED EXECUTIVE ORDER #7 On May 20, 2020, the Executive Order #7 for Short-Term Rentals was amended (fourth amendment). Please see below for a summary of the changes: • Short term rentals may open and operate as authorized by, and consistent with, California Governor Executive Order N-60-20 and the requirements of the California Department of Public Health. • City of La Quinta does not require pre-approval of short term rental use. • Short-term rentals that are authorized to open and operate are required to have a minimum of 24 hours between the departure of one guest and the arrival of the next guest. June 1, 2020 *** IMPORTANT SHORT-TERM VACATION RENTAL UPDATE *** FIFTH AMENDED EXECUTIVE ORDER #7 The Fifth Amended Executive Order No. 7 regarding Short Term Vacation Rentals was just released – see https://www.laquintaca.gov/home/showdocument?id=43625. The guidelines are as follows: • Rentals allowed in private homes where the guest rents the entire home and does not share any common areas with others. Home-sharing is not allowed. • No events or group gatherings are permitted until approved by the State of California. Only guests registered for the home should be on premise. • Complete a deep cleaning after each rental, using products and protocols outlined by the Centers for Disease Control and Prevention. • Ensure a 24-hour reservation gap between when a guest departs and a new arrival. July 15, 2020 Order Governing Use and Occupation of Short Term Vacation Rental Units As a result of increased Short Term Vacation Rental complaints and violations during COVID-19 and in an effort to retain the quality of life for La Quinta residents, Executive Order #9 (dated July 15, 2020) which the Mayor and City Council of La Quinta have authorized the distribution of information and updates relating to the COVID-19 proclaimed local emergency through the City Manager is linked below. EXECUTIVE ORDER 9 https://www.laquintaca.gov/home/showdocument?id=43852. The executive order is as follows during COVID-19: • 2 violations = suspension of STVR license • Immediate 90-day suspension for non-responsive owner/host • STVR rules apply regardless if unit is rented (applicable to owner or guest of owner) • Fines will be double • No sound amplification permitted outside • Noise limits • Suspensions to take place after current occupant vacates premise unless egregious offense in which suspension will be immediate – (simple administrative appeal process) ** In order to ensure we have accurate information on file, please make sure your contact information and/or local contact information is current at https://laquinta.munirevs.com. November 24, 2020 Dear STVR Operators, As we are starting the holiday season, and STVR guests continue to visit La Quinta, we would like to remind you that Executive Order #9 is still in effect. Therefore, there is no amplified noise allowed outside STVR rentals, and noise limits will continue to be enforced. Also, the local contact shall be available 24 hrs. a day to respond to issues at your property. If you need to change your local contact information, you may change it in your Munirevs profile. Our weekend patrols will continue, but we are hoping that you will help us minimized disturbances and ensure all enjoy this season. Please find a copy of the Executive Order #9 for your review HERE Thank you for your support and cooperation. City of La Quinta Code Enforcement OPERATORS & OWNERS OF SHORT TERM VACATION RENTALS IN LA QUINTA Following the Governor’s Dec. 3, 2020 Regional Stay at Home Order, there was some confusion over what types of short-term lodging operations would be allowed to continue to operate. The City of La Quinta has received clarification from the County of Riverside with the following restrictions in order to operate: • For instate visitors, short-term lodging (including hotels, motels, vacation rentals, and time shares) will continue to be able to operate as long as those visitors are either: (1) “essential” workers; or (2) traveling for COVID-19 mitigation and containment measures, treatment measures, or providing housing solutions, including measures to protect homeless populations. • For out of state visitors, a separate rule applies. Short-term lodging is allowed to continue to operate and be available if only: (1) those visitors are “essential” workers; or (2) those visitors are traveling for above-referenced COVID mitigation purposes; or (3) those visitors are traveling for non-essential travel, and the reservation is for at least the minimum 14-day time period required for quarantine and visitors remain at the place where they have a reservation. Under the Regional stay at home order, Hotels and lodging are allowed for COVID-19 mitigation and containment measures, treatment measures, provide accommodation for essential workers, or providing housing solutions, including measures to protect homeless populations. See FAQs here: https://covid19.ca.gov/stay-home-except-for-essential-needs/#regional-stay-home-order Owners and Operators are responsible to comply with these restrictions. IMPORTANT STVR UPDATE! Moratorium on issuing new permits for Short-Term Vacation Rentals (STVR) has been extended to April 6, 2021 (Executive Order No. 10, Amendment 3) New permits for STVR can be issued only if you are located within Tourist Commercial or Village Commercial Districts. Updates to the regulations went into effect as of January 15, 2021 (Ordinance 586). What do the updated STVR regulations mean for you as a host? STVR permits are valid for one year and must be renewed on an annual basis. Renewing your permit must be completed no earlier than 60 but no later than 30 calendar days prior to the permit expiration date. For example, if your permit expiration is April 30th, you can submit your renewal application starting March 2 but no later than April 1st. STVR permits are not transferable. The City must be notified immediately upon change of ownership of a STVR unit, which terminates the existing STVR permit and all STVR operations must cease immediately. The new property owner must obtain a new STVR permit in order to operate the property as a STVR unit; failure to comply may result in a fine, see updated fine information below. Bedroom additions or conversions must be verified and approved by the City to ensure compliance with City codes; the STVR permit shall be reissued to reflect the approved number of bedrooms allowed. STVR property advertisement must list STVR permit number and the approved number of bedrooms at the beginning or top of the ad. Inaccurate advertisement of the number of approved bedrooms is subject to a fine by administrative citation for first offense, and a second or subsequent violation for the same are subject to fines and may result in STVR permit revocation (including permanent revocation). STVR permit application for properties within Homeowners Associations (HOAs) must submit a letter from the HOA indicating STVRs are allowed in the community; STVR permits will not be issued for properties within HOA communities that do not allow STVRs. STVR unit’s online registration profile must be up to date at all times. The City has the right to conduct a count of all persons occupying the STVR unit in response to a complaint. The person(s) listed as the local contact person for the STVR unit shall be available 24-hours per day, 7-days per week, with the ability to respond to the location within 30 minutes of notification or attempted notification. Hosting platforms are required to verify property listings have an active STVR permit prior to booking transactions on their sites. If declaration of non-use is submitted by STVR owner while the STVR permit is suspended, the owner is eligible to apply for a new STVR permit after 12 consecutive months have elapsed from the date of the declaration of non-use. Fines for violations have increased: General violations (occupancy/noise/parking) First violation: $1,000 Second violation: $2,000 Third violation: $3,000 Operating a STVR without a valid STVR Permit First violation: $3,000 and prohibited for all time from being eligible to be issued a STVR permit. Second or more violations: $5,000 As a reminder, notification of renewals and Transient Occupancy Tax (TOT) submittals are a courtesy. It is the Permit Holder responsibility to ensure not to let the permit or TOT submittal go past the expiration date. Failure to do so will be asses late fees and penalties and/or termination of permit. For the full list of the STVR regulations, see Ordinance 586. From:Lori Lorett Bcc: Subject:IMPORTANT STVR NOTICE Date:Thursday, April 22, 2021 8:41:06 AM Attachments:image001.png Good Morning STVR Owner, Effective July 1, 2021, Short-Term Vacation Rental lodging will begin paying the 1% TBID assessment on short-term stays of less than 28 days. The TBID assessment is calculated as 1% of gross rental revenue on short-term rental stays of less than 28 days, remitted each month in the same way you calculate and remit Transient Occupancy Tax (TOT) to the City. Please refer to the information below for resources and contacts with the Greater Palm Springs CVB and registration information on an upcoming informative Zoom meeting about these upcoming changes. There is no reply needed to the City of La Quinta, please direct all questions and correspondence to: DAVIS MEYER, CTA DIRECTOR OF PARTNERSHIP GREATER PALM SPRINGS CVB 70100 highway 111 • RANCHO MIRAGE, CA 92270 T: 760.969.1360 F: 760.969.1371 dmeyer@gpscvb.com Please join us Monday, April 26 at 12pm for an informative zoom meeting about the Greater Palm Springs Tourism Business Improvement District (TBID). Greater Palm Springs Convention & Visitors Bureau (CVB) President and CEO, Scott White and Davis Meyer, Director of Partnership, will review what the TBID means for Greater Palm Springs short-term vacation rental owners, how it can work to benefit the industry, the role of the CVB, and how owners and property managers can get involved. Your questions are welcome, this will be an interactive forum. Please register using the link below. After registering, you will receive a confirmation email containing a link to join the meeting. You are invited to a Zoom meeting. When: Apr 26, 2021 12:00 PM Pacific Time (US and Canada) Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZ0kc-2qrzwiHdyo78V3A7PkT9sofKkYIjt6 Please reply to Davis Meyer, dmeyer@gpscvb.com, if you can’t make this time but are interested in joining a future information meeting about the TBID. More information is also available at gpsTBID.com. Thank you, Lori Lorett | Permit Technician Design & Development City of La Quinta 78495 Calle Tampico | La Quinta, CA 92253 Ph. 760.777.7162 www.laquintaca.gov www.playinlaquinta.com PLEASE NOTE: City Hall is currently open by appointment only. All services are available via phone, email or online web portal. Please contact City staff if you need assistance or to schedule an appointment at (760) 777-7000. Good afternoon everyone, The City is seeking short-term vacation rentals (STVR) to participate in a noise monitoring device pilot program. The goal of the pilot is to determine whether noise monitoring devices can mitigate STVR complaints by bringing noise events to the operator’s and tenant’s attention before a neighbor does. The pilot will last three months and there is no cost to join. All participants will receive a free device and will not be charged a subscription fee during the Pilot. Participating in the Pilot is as easy as installing the device and resuming operations normally. Click here for an overview of the program. If you are interested, please complete the form by following this link: https://forms.gle/V5MT9stHuS6EBaSF9. The City is looking forward to working with you to enhance the STVR program. If you have any questions, please Jaime Torres at jtorres@laquintaca.gov or (760) 777-7014. Good afternoon, The City would like to express deep gratitude to everyone that submitted an application to participate in the Pilot Program. The application window will close today at 11:59 p.m. Pacific and City staff will initiate a thorough review. Twenty-five properties will be selected to participate in the program. The City seeks a diverse pool of participants, therefore properties will be selected from several neighborhoods across the City. Staff will begin contacting property owners within the next several days. If you are selected City staff will contact you with the next steps. If you are not selected, the City will keep you in mind for future opportunities to help enhance the short-term vacation rental program. While the City would like to include everyone in the Pilot, resources are limited. The City looks forward to working together and continue building a strong relationship with the STVR community. If you have any questions about the Pilot Program, please contact Jaime Torres at (760) 777-7014 or jtorres@laquintaca.gov. For all other inquires such as Code issues 760-777-7050, for suggestions about permits and/or TOT 777-7000.